service schedule GMC ENVOY 2009 User Guide

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2. Any additional
information fromOwner Checks and Services on page 6-8can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-16

Online Owner Center
Online Owner Center (U.S.) —
www.gmownercenter.com/gmc
Information and services customized for your specic
vehicle — all in one convenient place.
Digital owner manual, warranty information,
and more
Online service and maintenance records
Find GMC dealers for service nationwide
Exclusive privileges and offers
Recall notices for your specic vehicle
OnStar®and GM Cardmember Services Earnings
summaries
Other Helpful Links:
GMC−www.gmc.com
GMC Merchandise — www.gmccollection.com
Help Center — www.gmc.com/helpcenter
FAQ
Contact Us
My GM Canada (Canada) — www.gm.ca
My GM Canada is a password-protected section of
www.gm.ca where you can save information on
GM vehicles, get personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as address
and phone number for each of your preferred GM
dealers/retailers.
My Driveway: Access quick links to parts and
service estimates, check trade-in values, or
schedule a service appointment by adding the
vehicles you own to your driveway prole.
My Preferences: Manage your prole and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
7-5

Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle for
service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain warranty in
both the U.S. and Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with each
new vehicle provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with minimal
interruption of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time and
distance parameters of the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported
by original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
7-10

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-GMC-8782 (1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis and
service of your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
7-15

Lighting
Entry.........................................................3-16
Exit ...........................................................3-17
Lights............................................................3-13
Flash-to-Pass............................................... 3-8
High/Low Beam Changer................................ 3-8
On Reminder..............................................3-14
Loading Your Vehicle.......................................4-31
Locking Rear Axle...........................................4-10
Lockout Protection..........................................2-11
Locks
Delayed Locking........................................... 2-8
Door ........................................................... 2-7
Lockout Protection.......................................2-11
Power Door .................................................. 2-8
Programmable Automatic Door Locks............... 2-9
Rear Door Security Locks.............................2-11
Loss of Control...............................................4-12
Low Fuel Warning Light...................................3-47
Lower Anchors and Tethers for Children.............1-43
Luggage Carrier..............................................2-52
Lumbar
Manual Controls............................................ 1-3
Power Controls............................................. 1-4M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-16
Maintenance Replacement Parts....................6-14
Maintenance Requirements............................. 6-2
Owner Checks and Services........................... 6-8
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-2
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Lamp...............................3-38
Manual Lumbar Controls.................................... 1-3
Manual Seats................................................... 1-2
Memory Seat................................................... 1-5
Message
DIC Warnings and Messages........................3-51
Mirrors
Automatic Dimming Rearview........................2-39
Manual Rearview Mirror................................2-39
Outside Convex Mirror.................................2-42
8

Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-15
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-70
Replacing Restraint System Parts
After a Crash..........................................1-71
Retained Accessory Power...............................2-22
Roadside
Assistance Program....................................... 7-7
Rocking Your Vehicle to Get it Out....................4-31
Routing, Engine Drive Belt...............................6-15
Running the Vehicle While Parked.....................2-38
S
Safety Belt Reminders.....................................3-30
Safety Belts
Care of ....................................................5-106
How to Wear Safety Belts Properly................1-18
Lap-Shoulder Belt........................................1-27
Safety Belt Extender....................................1-32
Safety Belt Use During Pregnancy.................1-31
Safety Belts Are for Everyone.......................1-13
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4Seats
Head Restraints..........................................1-10
Heated Seats............................................... 1-4
Manual Lumbar............................................. 1-3
Memory ....................................................... 1-5
Power Lumbar .............................................. 1-4
Power Seats................................................. 1-3
Rear Seat Operation....................................1-11
Reclining Seatbacks...................................... 1-7
Secondary Latch System.................................5-97
Securing a Child Restraint
Center Rear Seat Position............................1-51
Rear Outside Seat Position...........................1-49
Right Front Seat Position..............................1-52
Security Light.................................................3-43
Service........................................................... 5-3
Accessories and Modications......................... 5-3
Adding Equipment to the Outside of the
Vehicle..................................................... 5-5
California Perchlorate Materials Requirements..... 5-4
California Proposition 65 Warning.................... 5-4
Doing Your Own Work................................... 5-4
Engine Soon Lamp......................................3-38
Four-Wheel-Drive Warning Light.....................3-44
Publications Ordering Information...................7-15
Service, Scheduling Appointments.....................7-10
Servicing Your Airbag-Equipped Vehicle..............1-68
Setting the Clock............................................3-63
11