service GMC ENVOY DENALI 2009 User Guide

If the engine still does not start, and the key appears to
be undamaged, try another ignition key. At this time,
you may also want to check the fuse. SeeFuses
and Circuit Breakers on page 5-113. If the engine still
does not start with the other key, your vehicle needs
service. If your vehicle does start, the rst key may be
faulty. See your dealer/retailer who can service the
theft-deterrent system and have a new key made.
It is possible for the theft-deterrent system decoder to
learn the transponder value of a new or replacement
key. Up to 10 keys may be programmed for the vehicle.
The following procedure is for programming additional
keys only.
Canadian Owners:If you lose or damage your keys,
only a dealer/retailer can service the theft-deterrent
system to have new keys made. To program additional
keys you will require two current driver’s keys.
To program a new key do the following:
1. Verify that the new key has PK3+ stamped on it.
2. Insert the current driver’s key in the ignition
and start the engine. If the engine will not start see
your dealer/retailer for service.
3. After the engine has started, turn the key to
LOCK/OFF, and remove the key.4. Insert the second current driver’s key in the ignition
and start the engine within ten seconds of removing
the previous key. If the engine will not start see
your dealer/retailer for service.
5. After the engine has started, turn the key to LOCK/
OFF, and remove the key. Insert the key to be
programmed and turn it to ON within ten seconds of
removing the previous key.
The security light will turn off once the key has
been programmed.
6. Repeat the Steps 1 through 5 if additional keys are
to be programmed.
If the security light comes on and stays on while driving,
you will be able to restart the engine if you turn it off.
The theft-deterrent system, however, is not working
properly and must be serviced by your dealer/retailer.
Your vehicle is not protected by the theft-deterrent
system at this time.
In an emergency, contact Roadside Assistance. See
Roadside Assistance Program on page 7-7.
Do not leave the key or device that disarms or
deactivates the theft deterrent system in the vehicle.
2-19

Ignition Positions
The ignition switch has
four different positions.
Press the brake pedal, and turn the ignition to ON/RUN
to shift out of P (Park).
Notice:Using a tool to force the key to turn in the
ignition could cause damage to the switch or
break the key. Use the correct key, make sure it is
all the way in, and turn it only with your hand. If the
key cannot be turned by hand, see your
dealer/retailer.A (LOCK/OFF):This position locks the ignition and
transmission. The key can only be removed in
LOCK/OFF.
The steering can bind with the wheels turned off center.
If this happens, move the steering wheel from right to
left while turning the key to ACC/ACCESSORY. If
this doesn’t work, then the vehicle needs service.
B (ACC/ACCESSORY):This is the position in which
you can operate electrical accessories.
C (ON/RUN):This position can be used to operate the
electrical accessories and to display some instrument
panel warning and indicator lights. The switch stays
in this position when the engine is running.
If you leave the key in the ACC/ACCESSORY or
ON/RUN position with the engine off, the battery could
be drained. You may not be able to start the vehicle
if the battery is allowed to drain for an extended period
of time.
D (START):This is the position that starts the engine.
When the engine starts, release the key. The ignition
switch returns to ON/RUN for driving.
A warning tone will sound when the driver door is
opened, the ignition is in ACC/ACCESSORY or
LOCK/OFF and the key is in the ignition.
2-21

4n(Four-Wheel Low):This setting also engages the
front axle and delivers extra torque. It sends maximum
power to all four wheels. You might choose this setting if
you are driving off-road in deep sand, deep mud, and
climbing or descending steep hills.
{CAUTION:
Shifting the transfer case to Neutral can cause the
vehicle to roll even if the transmission is in
P (Park). You or someone else could be seriously
injured. Be sure to set the parking brake before
placing the transfer case in Neutral. SeeParking
Brake on page 2-33.
Neutral:Shift the vehicle’s transfer case to Neutral only
when towing the vehicle. SeeRecreational Vehicle
Towing on page 4-38for more information.An indicator light in the knob will show you which
position the transfer case is in. The indicator lights will
come on briey when you turn on the ignition and
one will stay on. If the lights do not come on, you should
take the vehicle to your dealer/retailer for service. An
indicator light will ash while shifting the transfer case. It
will stay on when the shift is complete. If the transfer
case cannot make a requested shift, it will return to the
last chosen setting.
If the service Four-Wheel Drive Warning Light on the
instrument panel cluster stays on, you should take
the vehicle to your dealer/retailer for service. See
Service Four-Wheel Drive Warning Light on page 3-44
for further information.
Shifting Into Four-Wheel High or Automatic
Four-Wheel Drive
Turn the knob to Four-Wheel High or Automatic
Four-Wheel Drive. This can be done at any speed
unless you are shifting out of Four-Wheel Low. The
indicator light will ash while shifting. It will remain on
when the shift is complete.
2-30

Shifting Out of Park
The vehicle has an electronic shift lock release system.
The shift lock release is designed to:
Prevent ignition key removal unless the shift lever
is in P (Park) with the shift lever button fully
released, and
Prevent movement of the shift lever out of P (Park),
unless the ignition is in ON/RUN and the regular
brake pedal is applied.
The shift lock release is always functional except in the
case of an uncharged or low voltage (less than 9 volt)
battery.
If the vehicle has an uncharged battery or a battery with
low voltage, try charging or jump starting the battery.
SeeJump Starting on page 5-39for more information.
To shift out of P (Park) use the following:
1. Apply the brake pedal.
2. Press the shift lever button.
3. Move the shift lever to the desired position.If you still are unable to shift out of P (Park):
1. Fully release the shift lever button.
2. Hold the brake pedal down and press the shift lever
button again.
3. Move the shift lever to the desired position.
If you still cannot move the shift lever from P (Park),
consult your dealer/retailer or a professional towing
service.
Parking Over Things That Burn
{CAUTION:
Things that can burn could touch hot exhaust
parts under the vehicle and ignite. Do not park
over papers, leaves, dry grass, or other things that
can burn.
2-36

Mirrors
Manual Rearview Mirror
Adjust the mirror to see clearly behind your vehicle.
Hold the mirror in the center to move it up or down and
side to side. The day/night adjustment lets you adjust the
mirror to avoid glare from the lamps behind you. Move the
lever to the right for nighttime use and to the left for
daytime use.
Vehicles with OnStar
®have three control buttons located
at the bottom of the mirror. See your dealer/retailer for
more information on the system and how to subscribe to
OnStar
®. SeeOnStar®System on page 2-43for more
information on the services OnStar®provides.
Automatic Dimming Rearview Mirror
The vehicle may have an automatic-dimming rearview
mirror with a compass and/or temperature display.
SeeCompass on page 2-40for more information about
the compass display. See “Temperature Display”
after in this section.
Vehicles with OnStar
®have three control buttons
located at the bottom of the mirror. See your
dealer/retailer for more information on the system andhow to subscribe to OnStar
®. SeeOnStar®System on
page 2-43for more information on the services
OnStar
®provides.
O(On/Off):Press to turn the dimming feature on
or off.
TEMP (Temperature):Press to turn the temperature
display on or off.
Automatic Dimming Mirror Operation
Automatic dimming reduces the glare of lights from
behind the vehicle. The dimming feature comes on and
the indicator light illuminates each time the vehicle is
started.
Temperature Display
PressOor depending on the mirror, press TEMP to
turn the temperature display on or off.
To adjust between Fahrenheit and Celsius:
1. Press and hold
Oor depending on the mirror,
press TEMP until either a ashing F or C appears.
2. Press
Oor TEMP again to change the display to
the desired unit of measurement. After
approximately four seconds of inactivity, the new
unit locks in and the display returns.
2-39

OnStar®System
OnStar uses several innovative technologies and live
advisors to provide a wide range of safety, security,
information, and convenience services. If the airbags
deploy, the system is designed to make an automatic
call to OnStar Emergency advisors who can request
emergency services be sent to your location. If the keys
are locked in the vehicle, call OnStar at 1-888-4-ONSTAR
to have a signal sent to unlock the doors. OnStar
Hands-Free Calling, including 30 trial minutes good for
60 days, is available on most vehicles. OnStar
Turn-by-Turn Navigation service, with one trial route, is
available on most vehicles. Press the OnStar button to
have an OnStar advisor contact Roadside Service.OnStar service is provided subject to the OnStar Terms
and Conditions included in the OnStar Subscriber
glove box literature.
Some services such as Remote Door Unlock or Stolen
Vehicle Location Assistance may not be available until
the owner of the vehicle registers with OnStar. After the
rst prepaid year, contact OnStar to select a monthly or
annual subscription payment plan. If a payment plan is
not selected, the OnStar system and all services,
including airbag notication and emergency services,
may be deactivated and no longer available. For more
information visit onstar.com (U.S.) or onstar.ca (Canada),
or press the OnStar button to speak with an advisor.
Not all OnStar services are available on all vehicles.
To check if this vehicle is able to provide the services
described below, or for a full description of OnStar
services and system limitations, see the OnStar Owner’s
Guide in the glove box or visit onstar.com (U.S.) or
onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY 1-877-248-2080, or press
the OnStar button to speak with an OnStar advisor
24 hours a day, 7 days a week.
2-43

OnStar Services Available with the
Safe & Sound Plan
Automatic Notication of Airbag Deployment
Advanced Automatic Crash Notication (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostic Email
GM Goodwrench On Demand Diagnostics
OnStar Hands-Free Calling with 30 trial minutes
OnStar Virtual Advisor (U.S. Only)
OnStar Services Included with
Directions & Connections Plan
All Safe and Sound Plan Services
OnStar Turn-by-Turn Navigation (If equipped) or
Driving Directions - Advisor delivered
RideAssist
Information and Convenience Services
OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into
the vehicle, and can be used with OnStar Pre-Paid
Minute Packages. Most vehicles include 30 trial minutes
good for 60 days. Hands-Free Calling can also be
linked to a Verizon Wireless service plan in the U.S. or
a Bell Mobility service plan in Canada, depending
on eligibility. To nd out more, refer to the OnStar
Owner’s Guide in the vehicle’s glove box, visit
onstar.com or onstar.ca, or speak with an OnStar
advisor by pressing the OnStar button or calling
1-888-4-ONSTAR (1-888-466-7827).
OnStar Turn-by-Turn Navigation
Vehicles with the OnStar Turn-by-Turn Navigation
system can provide voice-guided driving directions.
Press the OnStar button to have an OnStar advisor
locate a business or address and download driving
directions to the vehicle. Voice-guided directions to the
desired destination will play through the audio system
speakers. See the OnStar Owner’s Guide for more
information.
2-44

OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar Hands-Free
Calling that uses minutes to access location-based
weather, local traffic reports, and stock quotes. Press the
phone button and give a few simple voice commands to
browse through the various topics. See the OnStar
Owner’s Guide for more information. This feature is only
available in the continental U.S.
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can be
used to interact with OnStar Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-110for
more information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for more
information.
How OnStar Service Works
The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar Call Center when the OnStar button is
pressed, the emergency button is pressed, or if the
airbags or AACN system deploy. This information
usually includes the vehicle’s GPS location and, in the
event of a crash, additional information regarding
the crash that the vehicle was involved in (e.g. the
direction from which the vehicle was hit). When
the Virtual Advisor feature of OnStar Hands-Free Calling
is used, the vehicle also sends OnStar the vehicle’s
GPS location so they can provide services where it is
located.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar
service also cannot work unless the vehicle is in a place
where the wireless service provider OnStar has hired
for that area has coverage, network capacity and
reception when the service is needed, and technology
that is compatible with the OnStar service. Not all
services are available everywhere, particularly in remote
or enclosed areas, or at all times.
2-45

Location information about the vehicle is only available
if the GPS satellite signals are unobstructed and
available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
Your Responsibility
Increase the volume of the radio if the OnStar advisor
cannot be heard. If the light next to the OnStar buttons is
red, the system may not be functioning properly. Press
the OnStar button and request a vehicle diagnostic. If the
light appears clear (no light is appearing), your OnStar
subscription has expired and all services have been
deactivated. Press the OnStar button to conrm that the
OnStar equipment is active.
Universal Home Remote
System
The Universal Home Remote System provides a way to
replace up to three hand-held Radio-Frequency (RF)
transmitters used to activate devices such as garage
door openers, security systems, and home lighting.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
2-46

Brake System Warning Light..........................3-35
Antilock Brake System (ABS) Warning Light.....3-36
StabiliTrak
®Service Light...............................3-36
StabiliTrak®Indicator Light.............................3-37
Engine Coolant Temperature Gage..................3-37
Tire Pressure Light.......................................3-38
Malfunction Indicator Lamp.............................3-38
Oil Pressure Gage........................................3-42
Change Engine Oil Light................................3-43
Security Light...............................................3-43
Cruise Control Light......................................3-43
Reduced Engine Power Light.........................3-44
Highbeam On Light.......................................3-44
Service Four-Wheel Drive Warning Light..........3-44
Check Gages Warning Light...........................3-45
Gate Ajar Light.............................................3-45
Fuel Gage...................................................3-46
Low Fuel Warning Light.................................3-47
Check Gas Cap Light....................................3-47Driver Information Center (DIC).......................3-47
DIC Operation and Displays...........................3-48
DIC Warnings and Messages.........................3-51
DIC Vehicle Customization.............................3-56
Audio System(s).............................................3-62
Setting the Clock..........................................3-63
Radio(s)......................................................3-64
Using an MP3..............................................3-80
XM Radio Messages.....................................3-84
Navigation/Radio System...............................3-86
Bluetooth
®...................................................3-86
Rear Seat Entertainment (RSE) System...........3-96
Rear Seat Audio (RSA)................................3-109
Theft-Deterrent Feature................................3-110
Audio Steering Wheel Controls......................3-110
Radio Reception.........................................3-111
Fixed Mast Antenna....................................3-112
XM™ Satellite Radio Antenna System............3-112
Chime Level Adjustment...............................3-112
Section 3 Instrument Panel
3-2