service GMC ENVOY XL 2004 Owners Manual

To read this information, special equipment is needed
and access to the vehicle or the SDM is required.
GM will not access information about a crash event or
share it with others other than
with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
in response to an official request of police or similar
government office,
as part of GM’s defense of litigation through the
discovery process, or
as required by law.
In addition, once GM collects or receives data, GM may
use the data for GM research needs,
make it available for research where appropriate
condentiality is to be maintained and need is
shown, or
share summary data which is not tied to a specic
vehicle with non-GM organizations for research
purposes.
Others, such as law enforcement, may have access to
the special equipment that can read the information
if they have access to the vehicle or SDM.
If your vehicle is equipped with OnStar
®, please check
the OnStar®subscription service agreement or manual
for information on its operations and data collection.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
7-11

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-GMC-8782 (1-800-462-8782),
or write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
7-12

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-13

Compass Calibration.......................................2-36
Compass Operation.........................................2-36
Compass Variance..........................................2-37
Content Theft-Deterrent....................................2-17
Control of a Vehicle.......................................... 4-6
Convenience Net............................................2-51
Coolant
Engine Temperature Gage............................3-42
Heater, Engine............................................2-23
Cooling System..............................................5-30
Cruise Control................................................3-12
Cruise Control Light........................................3-48
CURB VIEW ACTIVATED.................................3-63
Current and Past Model Order Forms................7-13
Customer Assistance Information
Courtesy Transportation.................................. 7-8
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-6
Reporting Safety Defects to General Motors.......7-12
Reporting Safety Defects to the Canadian
Government............................................7-12
Reporting Safety Defects to the United States
Government............................................7-11
Roadside Assistance Program......................... 7-7
Service Publications Ordering Information........7-12D
Daytime Running Lamps (DRL).........................3-17
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-23, 3-29
Delayed Locking.............................................2-10
Dinghy Towing................................................4-46
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-48
Dome Lamp Override......................................3-19
Dome Lamps.................................................3-20
Door
Delayed Locking..........................................2-10
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-13
Driver
Position, Safety Belt.....................................1-14
DRIVER DOOR AJAR.....................................3-62
Driver Information Center (DIC).........................3-51
DIC Operation and Displays..........................3-51
DIC Warnings and Messages........................3-60
Driving
At Night.....................................................4-30
City...........................................................4-34
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-35
4

Driving (cont.)
Hill and Mountain Roads..............................4-38
In Rain and on Wet Roads...........................4-31
Winter........................................................4-40
Driving Across an Incline..................................4-26
Driving Downhill..............................................4-24
Driving in Mud, Sand, Snow or Ice....................4-28
Driving in Water..............................................4-28
Driving On Grades..........................................4-63
Driving on Off-Road Hills.................................4-21
Driving on Snow or Ice....................................4-41
Driving Through Deep Standing Water...............4-33
Driving Through Flowing Water.........................4-33
Driving Uphill..................................................4-22
Driving with a Trailer.......................................4-61
Dual Automatic Climate Control System.............3-25
Dual Climate Control System............................3-22
DVD
Rear Seat Entertainment System..................3-106
DVD Distortion..............................................3-117
DVD Messages.............................................3-117
DVD Player..................................................3-110
E
Electrical System
Add-On Equipment......................................5-96
Fuses and Circuit Breakers...........................5-97
Headlamps.................................................5-96Electrical System (cont.)
Power Windows and Other Power Options......5-96
Windshield Wiper Fuses...............................5-96
Electronically Controlled Air Suspension
System......................................................4-54
Emergency Release for Opening Liftgate............2-14
Emissions Inspection and Maintenance
Programs...................................................3-45
Engine
Air Cleaner/Filter.........................................5-21
Battery.......................................................5-42
Change Engine Oil Light...............................3-47
Check and Service Engine Soon Light............3-43
Coolant......................................................5-24
Coolant Heater............................................2-23
Coolant Temperature Gage...........................3-42
Drive Belt Routing.......................................6-16
Engine Compartment Overview......................5-12
Exhaust.....................................................2-34
Fan Noise..................................................5-36
Oil .............................................................5-16
Overheating................................................5-28
Reduced Power Light...................................3-48
Starting......................................................2-21
Engine Compartment Fuse Block......................5-97
ENGINE COOLANT HOT/ENGINE
OVERHEATED............................................3-61
Engine Oil Additives........................................5-19
Entry Lighting.................................................3-19
Environmental Concerns..................................4-18
5

Ination - Tire Pressure...................................5-64
Instrument Panel
Cluster.......................................................3-36
Overview..................................................... 3-4
Instrument Panel Brightness.............................3-18
Interior Lamps................................................3-18
J
Jump Starting.................................................5-43
K
Keyless Entry System....................................... 2-5
Keys............................................................... 2-3
L
Lamps
Exterior......................................................3-16
Interior.......................................................3-18
Lamps On Reminder.......................................3-17
Lap-Shoulder Belt...................................1-14, 1-22
LATCH System
Child Restraints...........................................1-40
Securing a Child Restraint Designed
or the LATCH System...............................1-42Leaving Your Vehicle.......................................2-13
Leaving Your Vehicle With the Engine
Running.....................................................2-32
LEFT REAR DOOR AJAR................................3-63
Liftgate Release..............................................2-14
Liftgate/Liftglass..............................................2-14
Liftglass/Liftgate..............................................2-14
Light
Air Bag Readiness.......................................3-38
Anti-Lock Brake System Warning...................3-42
Brake System Warning.................................3-40
Change Engine Oil......................................3-47
Charging System.........................................3-39
Check Gages Warning.................................3-49
Cruise Control.............................................3-48
Gate Ajar...................................................3-49
Low Fuel Warning.......................................3-50
Malfunction Indicator....................................3-43
Reduced Engine Power................................3-48
Safety Belt Reminder...................................3-38
Security.....................................................3-47
Service Four-Wheel-Drive Warning Light.........3-48
Lighted Visor Vanity Mirror...............................2-17
Listening to a DVD................................3-91, 3-105
Loading Your Vehicle.......................................4-49
Loading Your Vehicle for Off-Road Driving..........4-17
Locking Rear Axle...........................................4-11
Lockout Protection..........................................2-13
8

Locks
Delayed Locking..........................................2-10
Door........................................................... 2-8
Leaving Your Vehicle....................................2-13
Lockout Protection.......................................2-13
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-13
Loss of Control...............................................4-14
Low Fuel Warning Light...................................3-50
Luggage Carrier..............................................2-48
Lumbar
Power Controls............................................. 1-2
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-10
At Least Once a Year..................................6-11
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-16
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-15
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4Maintenance Schedule (cont.)
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-65
Making Turns.................................................4-62
Malfunction Indicator Light................................3-43
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-53
Message
DIC Warnings and Messages........................3-60
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands)................................. 7-5
Mirror Operation.............................................2-36
Mirrors
Automatic Dimming Rearview with
OnStar®and Compass..............................2-36
Outside Convex Mirror.................................2-39
Outside Curb View Assist Mirrors...................2-39
Outside Heated Mirrors................................2-39
Outside Manual Mirrors................................2-38
Outside Power Mirrors..................................2-38
MyGMLink.com................................................ 7-4
N
Navigation/Radio System................................3-106
New Vehicle Break-In......................................2-19
Normal Maintenance Replacement Parts............6-15
9

OOdometer......................................................3-37
Off-Road Recovery..........................................4-13
Oil
Change Engine Oil Light...............................3-47
Engine.......................................................5-16
Pressure Gage............................................3-46
OIL PRESSURE LOW/STOP
ENGINE.....................................................3-61
Older Children, Restraints................................1-27
Online Owner Center........................................ 7-4
OnStar
®Personal Calling.................................2-41
OnStar®Services............................................2-40
OnStar®System.............................................2-40
OnStar®Virtual Advisor....................................2-41
Operating Your All-Wheel-Drive Vehicle
Off Paved Roads.........................................4-16
Other Warning Devices...................................... 3-6
Outlet Adjustment...................................3-24, 3-30
Outside
Convex Mirror.............................................2-39
Curb View Assist Mirrors..............................2-39
Heated Mirrors............................................2-39
Manual Mirrors............................................2-38
Power Mirrors.............................................2-38
Overhead Console..........................................2-46
Owner Checks and Services.............................. 6-9
Owners, Canadian............................................... ii
Owner’s Information........................................7-13
PParental Control............................................3-106
Park (P)
Shifting Into................................................2-31
Shifting Out of............................................2-33
Parking
Brake........................................................2-29
Over Things That Burn.................................2-33
Parking on Hills..............................................4-64
PASSENGER DOOR AJAR..............................3-62
Passing.................................................4-13, 4-62
Passlock
®......................................................2-19
Personalization...............................................3-54
Personalization, Climate Controls......................3-34
Plan Ahead When Possible................................ 7-8
Playing a Cassette Tape..................................3-86
Playing a CD...............................3-74, 3-88, 3-100
Playing a Specic Loaded CD.........................3-101
Playing the Radio...........................3-66, 3-77, 3-93
Power
Accessory Outlets........................................3-21
Door Locks.................................................. 2-9
Electrical System.........................................5-96
Lumbar Controls........................................... 1-2
Reclining Seatbacks...................................... 1-4
Reduced Engine Light..................................3-48
Seat............................................................ 1-2
Steering Fluid.............................................5-37
Windows....................................................2-16
10

Securing a Child Restraint
Center Seat Position....................................1-45
Designed for the LATCH System...................1-42
Rear Outside Seat Position...........................1-43
Right Front Seat Position..............................1-46
Security Light.................................................3-47
Security While You Travel.................................. 7-7
Select...........................................................3-60
Service........................................................... 5-3
Adding Equipment to the Outside
of Your Vehicle.......................................... 5-4
Doing Your Own Work................................... 5-3
Engine Soon Light.......................................3-43
Four-Wheel-Drive Warning Light.....................3-48
Publications Ordering Information...................7-12
SERVICE AIR BAG.........................................3-61
SERVICE BRAKE SYSTEM.............................3-61
Service Bulletins.............................................7-13
Service Engine Soon Light in the United States
or Check Engine Light in Canada.....................3-43
Service Manuals.............................................7-12
Setting Preset PTYs (RDS Only).......3-70, 3-82, 3-96
Setting Preset Stations....................3-67, 3-79, 3-94
Setting the Time.............................................3-64
Setting the Tone (Bass/Treble)..........3-68, 3-79, 3-94
Sheet Metal Damage.......................................5-93
Shifting Into Park (P).......................................2-31
Shifting Out of Park (P)...................................2-33Skidding........................................................4-15
Snow Plow....................................................4-55
Some Other Rainy Weather Tips.......................4-33
Spare Tire.....................................................5-87
Special Fabric Cleaning Problems.....................5-89
Specications, Capacities...............................5-109
Speedometer..................................................3-37
Stalling on an Incline.......................................4-27
Starting Your Engine.......................................2-21
Steering........................................................4-11
Steering in Emergencies..................................4-12
Steering Tips..................................................4-11
Steering Wheel Controls, Audio.......................3-119
Steering Wheel, Tilt Wheel................................. 3-7
Stereo RCA Jacks.........................................3-108
Storage Areas
Convenience Net.........................................2-51
Front Storage Area......................................2-47
Glove Box..................................................2-46
Luggage Carrier..........................................2-48
Overhead Console.......................................2-46
Rear Floor Storage Lid.................................2-51
Rear Storage Area.......................................2-49
Storing a Flat or Spare Tire and Tools...............5-85
Stuck in Sand, Mud, Ice or Snow......................4-44
Sun Visors.....................................................2-17
Sunglasses Storage Compartment.....................2-47
Sunroof.........................................................2-53
13

U
Understanding Radio Reception.......................3-120
Uniform Tire Quality Grading............................5-68
United States................................................... 7-5
Used Replacement Wheels..............................5-70
Using Cleaner on Fabric..................................5-89
Using HomeLink
®...........................................2-45
Using Song List Mode...................................3-103
V
Vehicle
Control........................................................ 4-6
Damage Warnings........................................... iv
Loading......................................................4-49
Symbols......................................................... iv
Vehicle Data Collection and Event
Data Recorders...........................................7-10
Vehicle Identication
Number (VIN).............................................5-95
Service Parts Identication Label...................5-96
Vehicle Personalization
Memory Seat..............................................2-53
Vehicle Storage..............................................5-42
Video Screen................................................3-109
Visor Vanity Mirror..........................................2-17Visors...........................................................2-17
Voltmeter Gage..............................................3-40
W
Warning Lights, Gages and Indicators................3-35
Warnings
DIC Warnings and Messages........................3-60
Hazard Warning Flashers............................... 3-6
Other Warning Devices.................................. 3-6
Safety and Symbols......................................... iii
Vehicle Damage.............................................. iv
Washing Your Vehicle......................................5-91
Weight Distributing Hitches and
Weight Carrying Hitches...............................4-59
Weight of the Trailer........................................4-56
Weight of the Trailer Tongue.............................4-58
What Kind of Engine Oil to Use........................5-17
What to Do with Used Oil................................5-20
Wheels
Alignment and Tire Balance..........................5-69
Replacement...............................................5-69
When to Add Engine Oil..................................5-17
When to Change Engine Oil
(GM Oil Life System)...................................5-19
When to Check Lubricant.................................5-48
When to Check Power Steering Fluid................5-37
15