mileage GMC SAVANA 1998 Owner's Manual

Long Tripmighway Maintenance Schedule -- Gasoline Engines
67,SUU Miles (112 500 km)
Change engine oil and filter (or every 12 months, whichever occurs first).
0 Lubricate chassis components (or every 12 months, whichever occurs first),
0 Check axle fluid level and add fluid as needed. (See footnote **.)
0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote
+.)
An Emission Control Service.
(See footnote #.)
75,000 Miles (125 000 km)
Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
Lubricate chassis components (or every 12 months, whichever occurs first).
0 Check axle fluid level and add fluid as needed. (See footnote **.)
0 Vehicles With GVWR Above 8,500 Ibs. Only: Inspect shields and underhood
insulation for damage or looseness. Adjust
or replace as required. This is a
Noise Emission Control
Ser :e. Applicable only to vehicles sold in the
United States.
0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote
+.)
(See footnote #.)
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I MILEAGE ACTUAL I SERVICEDBY I
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Long Tripmighway Maintenance Schedule -- Gasoline Engines I
82,500 Miles (137 500 km)
0 Change engine oil and filter (or every 12 months, whichever occurs first).
0 Lubricate chassis components (or every 12 months, whichever occurs first).
0 Check axle fluid level and add fluid as needed. (See footnote **.)
0 Rotate tires. See “Tire Inspection and Rotation’’ in the Index for proper
rotation pattern and additional information. (See footnote
+.)
MILEAGE An Emission Control Service.
(See footnote #.)
90,000 Miles (I50 000 km)
0 Change engine oil and filter (or every 12 months, whichever occurs first).
0 Lubricate chassis components (or every 12 months, whichever occurs first).
0 Check axle fluid level and add fluid as needed. (See footnote **.)
0 Clean and repack the front wheel bearings (or at each brake relining,
0 Replace fuel filter.
0 Replace air cleaner filter.
An Emission Control Service.
(See footnote #.)
whichever occurs first).
An Emission Control Service. (See footnote?.)
An Emission Control Service.
(Continued)
I DATE I
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For prompt assistance, please have the following information available to give the Customer Assistance Representative:
0
0
0
0
0
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or
the plate at
the top left
of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage
you to call us so we can give your inquiry
prompt attention. However, if you wish to write GMC,
address your inquiry to: Refer
to your Warranty and Owner Assistance
Idormation
booklet for addresses
of GM Overseas offices.
When contacting GMC, please remember that your concern
will likely
be resolved in the dealership, using the dealer’s
facilities, equipment and personnel. That is why
we suggest
you follow Step One first if you have a concern.
Customer Assistance for Text
Telephone
(TTY) Users
To assist customers who are deaf, hard of hearing,
or speech-impaired and who use Text Telephones
(TTYs), GMC has TTY equipment available
at its Customer Assistance Center. Any TTY
user can communicate with GMC by dialing:
1-800-GMC-8583. (TTY users in Canada can
dial 1-800-263-3830.)
GMC Customer Assistance
3
1 E. Judson Street 1607-04
Pontiac, MI 48342-2230
In Canada, write to:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
LlH 8P7
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Deluxe Trip Routing: Custom-made, computerized
maps using the most direct or scenic route are provided
free of charge. Maps include points
of interest and list
GMC dealers along the route. Trip Routing also includes
a national hotel discount book and a book of coupons.
State and local maps available upon request. Please
be prepared to furnish your Vehicle Identification
Number (VIN).
Tr@ Interruption Assistance: GMC will reimburse any
reasonable trip interruption expenses (up
to $500.00)
when directly associated with warranty disablement. Trip
Interruption service covers expenses such as meals and
overnight lodging if vehicle disablement occurs at least
150 miles (240 km) from your home or rental property.
Please Note: you will be required to obtain prior
approval from GMC Roadside Assistance and pay for
expenses at the time
of disablement. Original receipts
should be submitted
to GMC Roadside Assistance for
reimbursement.
A service representative will provide
assistance when you call. The
Roadside Assistance services listed are available
to retail and retail lease customers operating
1998 GMC
light duty trucks for
a period of 3 years/36,000 miles
(60 000 km). All services must be pre-arranged by
GMC Roadside Assistance.
Over-the-phone assistance,
such as providing the name
of the closest dealer or minor technical advice, etc., is
available to all owner/operators
of GMC trucks,
regardless
of vehicle or mileage.
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Just dial GMC Roadside Assistance at
1 -800-GMC-8782 (1-800-462-8782, Roadside
Assistance prompt) to reach
a qualified representative
who can assist
you.
Your Roadside Assistance representative will ask for the
following information when your call
is received:
0 Vehicle Identification Number (VIN)
0 Name and home address
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer
to the
separate brochure provided by the dealer or
call
1-800-268-6800 for emergency services.
0 Telephone number and location from which you
0 Location, license plate number and color of your
0 Mileage of vehicle and description of problem
are
calling
GMC truck
Roadside Assistance
is available 24 hours a day, 7 days
a week,
365 days a year, including weekends and
holidays. Should you have any questions about roadside
assistance, call the GMC Roadside Assistance Center
or
contact your dealer.
Roadside Assistance is not part of or included in the
coverage provided
by the New Vehicle Limited Warranty.
GMC reserves the right to make any changes or
discontinue the Roadside Assistance program ut any
time without notification.
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GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the
District of Columbia. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both GMC and your GMC dealer are committed to
making sure you are completely satisfied with your new
vehicle. Our experience has shown that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier in
this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, GMC voluntarily participates in BBB
AUTO LINE. BBB
AUTO LINE is an out-of-court program
administered by the Better Business Bureau system
to
settle automotive disputes. This program is available
free of charge to customers who currently own
or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at
the
following address:
BBB AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement
of the nature of your complaint.
Eligibility
is limited by vehicle age and mileage, and
other factors.
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