infotainment GMC SAVANA 2021 Owner's Manual

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 11/25/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 22
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Instruments and Controls . . . . . . . . . . . . . . . 65
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Infotainment System . . . . . . . . . . . . . . . . . . . . 96
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 119
Driving and Operating . . . . . . . . . . . . . . . . . . 125
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Service and Maintenance . . . . . . . . . . . . . . . 248
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 258
Customer Information . . . . . . . . . . . . . . . . . . 262
Reporting Safety Defects . . . . . . . . . . . . . . . 270
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Connected Services . . . . . . . . . . . . . . . . . . . . . 278
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, GMC, the GMC
Truck Emblem, and SAVANA are trademarks
and/or service marks of General Motors LLC,
its subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for GMC wherever it appears in
this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
If the vehicle has the Duramax Diesel
engine, see the Duramax diesel supplement
for additional and specific information on
this engine.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Litho in U.S.A.
Part No. 84401537 C Third Printing©2020 General Motors LLC. All Rights Reserved.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
Introduction 5
1.Air Vents 0123.
2. Driver Information Center (DIC) Buttons (Out of View). See Driver Information
Center (DIC) 081.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 092.
Windshield Wiper/Washer 067.
4. Horn 067.
5. Hazard Warning Flashers 092.
6. Instrument Cluster 071.
7. Shift Lever. See Automatic Transmission
0 142.
Manual Mode 0144 (If Equipped).
8. Climate Control Systems 0119.
9. Infotainment. See Overview (AM-FM
Radio) 097 or
Overview (Radio with CD/MP3) 099. 10.
Power Outlets 069.
11. USB Port (If Equipped). See Auxiliary
Devices 0108.
12. Power Outlet 110/120 Volt Alternating Current. See Power Outlets 069.
13. Rear Heating System 0121 (If Equipped).
Lane Departure Warning (LDW) 0157 (If
Equipped).
Forward Collision Alert (FCA) System
0 154 (If Equipped).
14. Passenger Airbag On-Off Switch (If Equipped). See Airbag On-Off Switch
0 42.
15. Traction Control/Electronic Stability
Control 0147.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul Mode 0145.
17. Steering Wheel Controls 066 (If
Equipped).
18. Steering Wheel Adjustment 065 (Out of
View), (If Equipped). 19. Parking Brake Release. See
Parking Brake
0 146.
20. Cruise Control 0149 (If Equipped).
Fast Idle System 0138 (If Equipped).
21. Parking Brake 0146.
22. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 076.
23. Instrument Panel Illumination Control
093.
Dome Lamp Override. See Dome Lamps
0 93.
24. Exterior Lamp Controls 090.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
66 Instruments and Controls
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
w:Press to go to the next favorite radio
station, track on a CD, or folder on an iPod
or USB device.
c/x: Press to go to the previous
favorite radio station, track on a CD,
or folder on an iPod or USB device. Also
press to reject an incoming call or end a
current call. Radio
To select preset or favorite radio stations:
Press and release
worc/xto go to
the next or previous radio station stored as
a preset or favorite.
CD
To select tracks on a CD:
Press and release
worc/xto go to
the next or previous track.
Selecting Tracks on an iPod or USB Device
1. Press and hold
worc/xwhile
listening to a song until the contents of
the current folder appear on the
infotainment display.
2. Press and release
worc/xto
scroll up or down the list, then press and
hold
w, or press¨to play the
highlighted track.
Navigating Folders on an iPod or USB Device
1. Press and hold
worc/xwhile
listening to a song until the contents of
the current folder appear on the
infotainment display.
2. Press and hold
c/xto go back to
the previous folder list. 3. Press and release
worc/xto
scroll up or down the list.
.To select a folder, press and holdw
, or press¨when the folder is
highlighted.
.To go back further in the folder list,
press and hold
c/x.
b/g: Press to silence the vehicle
speakers only. Press again to turn the
sound on.
For vehicles with Bluetooth or OnStar
systems, press and hold for longer than
two seconds to interact with those systems.
See Bluetooth 0112 and
OnStar Overview 0273, if equipped.
SRCE : Press to switch between the radio
and CD, and for equipped vehicles, the front
auxiliary.
¨: Press to go to the next radio station
while in AM, FM, or SiriusXM, if equipped.
If equipped with a CD player or USB port:
Press
¨to go to the next track or chapter
while sourced to the CD.
Press
¨to select a track or a folder when
navigating folders on an iPod or USB device.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
Instruments and Controls 69
Clock
Setting the Time or Date
1. With the radio on, pressHand the HR,
MIN, MM, DD, and YYYY (hour, minute,
month, day, and year) display.
2. Press the softkey under any one of the tabs to be changed. Every time the
softkey is pressed again, the time or the
date if selected, increases by one.
Another way to increase the time or
date is to press
¨SEEK or\FWD
(forward).
3. To decrease, press
©SEEK orsREV.
Turn the
fknob, on the upper right side
of the radio, to adjust the selected
setting.
Changing the Time or Date Default Settings
1. With the radio on, press
Hand then the
softkey under the forward arrow that is
currently displayed on the infotainment
display until the time 12H (hour) and 24H
(hour), and the date MM/DD (month and
day) and DD/MM (day and month) are
displayed.
2. Press the softkey under the desired option. 3. Press
Hagain to apply the selected
default, or let the screen time out.
Power Outlets
Power Outlets 12 Volt Direct Current
The accessory power outlets can be used to
plug in electrical equipment, such as a cell
phone or an MP3 player.
The vehicle may have two accessory power
outlets on the instrument panel.
Remove the cover to access and replace
when not in use.
Certain power accessory plugs may not be
compatible to the accessory power outlet
and could overload vehicle or adapter fuses.
If a problem is experienced, see your dealer.
{Warning
Power is always supplied to the outlets.
Do not leave electrical equipment
plugged in when the vehicle is not in use
because the vehicle could catch fire and
cause injury or death.
Caution
Leaving electrical equipment plugged in
for an extended period of time while the
vehicle is off will drain the battery.
Always unplug electrical equipment when
not in use and do not plug in equipment
that exceeds the maximum 20 amp
rating.
When adding electrical equipment, be sure
to follow the proper installation instructions
included with the equipment. See Add-On
Electrical Equipment 0176.
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty. The
power outlets are designed for accessory
power plugs only, such as cell phone
charge cords.
Power Outlet 110/120 Volt Alternating
Current
This power outlet can be used to plug in
electrical equipment that uses a maximum
limit of 150 watts.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
96 Infotainment System
Infotainment System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Theft-Deterrent Feature . . . . . . . . . . . . . . . . 97
Overview (AM-FM Radio) . . . . . . . . . . . . . . . 97
Overview (Radio with CD/MP3) . . . . . . . . . 99
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 102
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 103
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 103
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 104
Audio Players
Avoiding Untrusted Media Devices . . . . 104
CD Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . 108
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 112
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Trademarks and License Agreements
Trademarks and License Agreements . . . 117
Introduction
Infotainment
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some functions when driving.
Many infotainment features are also
available through the instrument cluster and
steering wheel controls. Before driving:
.Become familiar with the operation,
center stack controls, and infotainment
controls.
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command if equipped with Bluetooth
phone capability.
See Defensive Driving 0126.
To play the infotainment system with the
ignition off, see Retained Accessory Power
(RAP) 0138.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
Infotainment System 97
Theft-Deterrent Feature
The theft-deterrent feature works by
learning a portion of the Vehicle
Identification Number (VIN) to the
infotainment system. The infotainment
system does not operate if it is stolen or
moved to a different vehicle.
Overview (AM-FM Radio)
1.4
.Press to show information on the
current station or track.
2. FAV
.Press to scroll through the favorite
pages.
3. MENU
.Press to set the number of favorite
pages.
.Press to select the Speed
Compensation Volume setting.
.Press to turn Auto Page Text
Information on or off.
4. Buttons 1 - 6
.Press to save and select favorite
stations.
5. EQ
.Press to adjust the equalizer.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
98 Infotainment System
6.f
.Press to set the bass, midrange,
treble, fade, and balance.
.Turn to manually select radio
stations.
7. CAT
.Press to display a list of SXM
categories, if equipped.
8. Auxiliary Input Jack (If Equipped)
.Use to connect external audio
devices.
9. SRCE
.Press to scroll through auxiliary
devices, AM, FM, or SXM if equipped. 10.
\FWD
.Press and hold to fast forward
through a track.
11.
sREV
.Press and hold to go backward fast
through a track.
12.
P
.Press to turn the infotainment
system on or off.
.Turn to adjust the volume.
13.
¨SEEK
.Seeks or scans to the next station.
14.
©SEEK
.Seeks or scans to the previous
station.
15.
H
.Press to set the clock and date.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
Infotainment System 99
Overview (Radio with CD/MP3)
1.4
.Press to show information on the
current station or track.
2. FAV
.Press to scroll through the favorite
pages.
3. MENU
.Press to set the number of favorite
pages.
.Press to select the Speed
Compensation Volume setting.
.Press to turn Auto Page Text
Information on or off.
4. Buttons 1 - 6
.Saves and selects favorite stations.
5. EQ
.Press to adjust the equalizer. 6.
f
.Press to set the bass, midrange,
treble, fade, and balance.
.Turn to manually select radio
stations.
7. CAT
.Press to display a list of SXM
categories, if equipped.
8.
ZEJECT
.Press to eject the loaded CD.
9. Auxiliary Input Jack (If Equipped)
.Use to connect external audio
devices.
10. CD/AUX
.Press to scroll through selecting the
CD or an auxiliary device.
11.
\FWD
.Press and hold to fast forward
through a track.
12.
sREV
.Press and hold to go backward fast
through a track.
13.
P
.Press to turn the infotainment
system on or off.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
100 Infotainment System
.Turn to adjust the volume.
14.
¨SEEK
.Seeks or scans to the next station.
15.
©SEEK
.Seeks or scans to the previous
station.
16. BAND
.Press to scroll through the available
bands FM1, FM2, AM, or SXM if
equipped.
17.
H
.Press to set the clock and date.
Operation
Using the Radio
O: Press to turn the system on and off.
Turn clockwise or counterclockwise to
increase or decrease the volume.
4: Press to switch the display between the
radio station frequency and the time. While
the ignition is off, press this button to
display the time. Press to display additional
text information related to the current
FM-RDS station or MP3 song. A choice of
additional information such as Channel,
Song, Artist, and CAT (category) can display. Continue pressing to highlight the desired
tab, or press the softkey under any one of
the tabs and the information about that tab
displays.
Speed Compensated Volume (SCV) :
SCV
automatically adjusts the radio volume to
compensate for road and wind noise as the
vehicle speed changes while driving, so that
the volume level stays consistent.
To activate SCV:
1. Set the radio volume to the desired level.
2. Press the MENU button to display the radio setup menu.
3. Press the softkey under the AUTO VOLUM (automatic volume) tab on the
infotainment display.
4. Press the softkey under the desired SCV setting (OFF, Low, Med, or High) to
select the level of radio volume
compensation. The display times out
after approximately 10 seconds. Each
higher setting allows for more radio
volume compensation at faster vehicle
speeds.
Setting the Tone (Bass/Treble)
To adjust the bass or treble:
1. Press the
fknob until Bass or Treble
displays.
2. To adjust the setting, do one of the following:
.Turn thefknob.
.Press¨SEEK, or©SEEK.
EQ : Press this button to choose bass and
treble equalization settings designed for
different types of music. Selecting MANUAL,
or changing bass or treble, returns the EQ to
the manual bass and treble settings.
Unique EQ settings can be saved for each
source.
Adjusting the Speakers (Balance/Fade)
BAL/FADE : To adjust the balance or fade:
1. Press the
fknob until the speaker
control tabs display.
2. Highlight the desired speaker control tab by doing one of the following:
.Press thefknob.
.Press the softkey under the
desired tab.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
Infotainment System 101
3. Adjust the setting by doing one of thefollowing:
.Turn thefknob clockwise or
counterclockwise.
.Press¨SEEK or©SEEK.
.Press\FWD orsREV.
To quickly adjust all speaker and tone
controls to the middle position, press the
f
knob for more than two seconds.
If the Rear Seat Audio (RSA) is turned on,
the radio disables FADE and mutes the rear
speakers.
Radio Messages
Calibration Error : The audio system has
been calibrated for the vehicle from the
factory. If Calibration Error displays, it
means that the radio has not been
configured properly for the vehicle and it
must be returned to your dealer for service.
VIN or NO VIN : One of these messages will
display when the TheftLock system has
locked up the radio. Take the vehicle to your
dealer for service.
If any error occurs repeatedly or if an error
cannot be corrected, contact your dealer.
Radio
AM-FM Radio
Radio Data System (RDS)
The radio may have an RDS. The RDS feature
is available for use only on FM stations that
broadcast RDS information. This system
relies upon receiving specific information
from these stations and only works when
the information is available. While the radio
is tuned to an FM-RDS station, the station
name or call letters display. In rare cases, a
radio station could broadcast incorrect
information that causes the radio features
to work improperly. If this happens, contact
the radio station.
Finding a Station
BAND or SRCE : Press to switch between
FM1, FM2, AM, and SXM if equipped. The
selection displays.
f: Turn clockwise or counterclockwise to
increase or decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK to go to
the previous or
¨SEEK to go to the next
station and stay there. To scan stations, press and hold either
button for two seconds until a beep sounds.
The radio goes to a station, plays for a few
seconds, then goes to the next station. For
AM-FM Radio and Radio with CD, the station
frequency flashes while the radio is in the
scan mode. Press either button again to stop
scanning.
The radio seeks and scans stations only with
a strong signal that are in the
selected band.
Scan presets within the current selected
band by pressing and holding either SEEK
button for four seconds until a double beep
sounds. The radio goes to a stored preset,
plays for a few seconds if a strong signal is
present, then goes to the next stored preset.
The station frequency flashes while the
radio is in the scan mode.
Storing a Radio Station as a Favorite
You are encouraged to set up radio station
favorites while the vehicle is parked. Tune to
favorite stations using the presets, favorites
button, and steering wheel controls,
if equipped. See
Defensive Driving 0126.
FAV : If equipped with a FAV button, a
maximum of 36 stations can be programmed
as favorites by using the six softkeys below