service GMC SAVANA PASSENGER 2014 Service Manual

Black plate (12,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
7-12 Infotainment System
Fixed Mast Antenna
(Multi-Band)
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar
®and the SiriusXM®Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,
bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Fixed Mast
Antenna (Care)
The fixed mast antenna can
withstand most car washes without
being damaged as long as it is
securely attached to the base. If the
mast becomes slightly bent,
straighten it out by hand. If the mast
is badly bent, replace it.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Occasionally check to make sure
the antenna is tightened to its base.
If tightening is required, tighten
by hand.
Audio Players
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD. If a
CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners is not
advised, due to the risk of
contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.
{Caution
If a label is added to a CD, more
than one CD is inserted into the
slot at a time, or an attempt is
made to play scratched or
damaged CDs, the CD player
could be damaged. While using
(Continued)

Black plate (27,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
Infotainment System 7-27
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear”at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers. Using the
“Re-dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re-dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.

Black plate (7,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
Driving and Operating 9-7
.Keep your eyes moving—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
(Continued)
Warning (Continued)
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering. Always have the
engine running and the vehicle
in gear.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C (32°
F) when freezing rain begins to fall,
resulting in even less traction. Avoid
driving on wet ice or in freezing rain
until roads can be treated with salt
or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.

Black plate (16,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
9-16 Driving and Operating
Caution (Continued)
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.
2 (ACC/ACCESSORY): This is the
position in which you can operate
things like the radio and the
windshield wipers when the engine
is off.
3 (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
4 (START):
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning tone will sound when the
driver door is opened, the ignition is
in ACC/ACCESSORY or LOCK/OFF
and the key is in the ignition.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
To place the transmission in the
proper gear:
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
{Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
while starting the vehicle, damage
may occur to the hydraulic power
steering system and there may be
loss of power steering assist.

Black plate (21,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
Driving and Operating 9-21
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN or ACC/
ACCESSORY and the regular
brake pedal is applied.
The shift lock control system is
always functional except in the case
of a dead battery or low voltage
(less than 9 V) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting on
page 10-79 for more information.
To shift out of P (Park) use the
following:
1. Apply the brake pedal.
2. Turn the ignition to ACC/ ACCESSORY or ON/RUN.
3. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park):
1. Ease the pressure on the shift lever. 2. While holding down the brake
pedal, push the shift lever all the
way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, have the vehicle serviced.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Engine Exhaust
{Warning
Engine exhaust contains carbon
monoxide (CO) which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas
with poor ventilation (parking
garages, tunnels, deep snow
that may block underbody
airflow or tail pipes).
.The exhaust smells or
sounds strange or different.
.The exhaust system leaks
due to corrosion or damage.
.The vehicle exhaust system
has been modified, damaged,
or improperly repaired. (Continued)

Black plate (32,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
9-32 Driving and Operating
If the ignition is on when the parking
brake is released, the brake system
warning light will go off.
{Caution
Driving with the parking brake on
can overheat the brake system
and cause premature wear or
damage to brake system parts.
Make sure that the parking brake
is fully released and the brake
warning light is off before driving.
If you are towing a trailer and are
parking on a hill, see Driving
Characteristics and Towing Tips on
page 9-46.
Ride Control Systems
Traction Control/
Electronic Stability
Control
The vehicle may have a vehicle
stability enhancement system called
StabiliTrak. It is an advanced
computer controlled system that
assists the driver with directional
control of the vehicle in difficult
driving conditions.
StabiliTrak activates when the
computer senses a discrepancy
between the intended path and the
direction the vehicle is actually
traveling. StabiliTrak selectively
applies braking pressure at any one
of the vehicle's brakes to assist the
driver with keeping the vehicle on
the intended path.
When the vehicle is started and
begins to move, the system
performs several diagnostic checks
to ensure there are no problems.
The system may be heard or felt while it is working. This is normal
and does not mean there is a
problem with the vehicle. The
system should initialize before the
vehicle reaches 40 km/h (25 mph).
In some cases, it may take
approximately 3.2 km (2 mi) of
driving before the system initializes.
The Traction Control System (TCS)/
StabiliTrak indicator light comes on
in the instrument cluster when the
system requires service.
When StabiliTrak activates, the
TCS/StabiliTrak indicator light
flashes in the instrument cluster.
This also occurs when TCS is
activated.
See
Traction Control System (TCS)/
StabiliTrak
®Light on page 5-23.

Black plate (34,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
9-34 Driving and Operating
system. If the problem does not
clear itself after restarting the
vehicle, see your dealer for service.
Traction Control Operation
TCS is part of the StabiliTrak
system. TCS limits wheel spin by
reducing engine power to the
wheels and by applying brakes to
each individual wheel as necessary.
If the brake-traction control system
activates constantly or if the brakes
have heated up due to high speed
braking, the brake-traction control
will be automatically disabled. The
system will come back on after the
brakes have cooled. This can take
up to two minutes or longer
depending on brake usage.TCS may activate on dry or rough
roads or under conditions such as
heavy acceleration while turning or
abrupt upshifts/downshifts of the
transmission. When this reduction in
acceleration occurs, it may be
noticed, or a noise or vibration may
be heard. This is normal.
Adding non-dealer accessories can
affect the vehicle's performance.
See
Accessories and Modifications
on page 10-3.
Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but
when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.
Cruise Control
{Warning
Cruise control can be dangerous
where you cannot drive safely at
a steady speed. Do not use the
cruise control on winding roads or
in heavy traffic.
Cruise control can be dangerous
on slippery roads. On such roads,
fast changes in tire traction can
cause excessive wheel slip, and
you could lose control. Do not use
cruise control on slippery roads.
If equipped with cruise control, a
speed of about 40 km/h (25 mph) or
more can be maintained without
keeping your foot on the
accelerator. Cruise control does not
work at speeds below about 40 km/h
(25 mph).
When the brakes are applied, cruise
control is turned off.

Black plate (38,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
9-38 Driving and Operating
URPA defaults to the on setting
each time the vehicle is started.
Turn URPA off when towing a trailer.
When the System Does Not
Seem to Work Properly
The following messages may be
displayed on the DIC:
SERVICE PARK ASSIST:If this
message occurs, take the vehicle to
your dealer for repair.
PARK ASSIST OFF: This message
occurs if the driver disables the
system or if the vehicle is driven
above 8 km/h (5 mph) in
R (Reverse).
PARK ASST BLOCKED SEE
OWNERS MANUAL: This
message can occur under the
following conditions:
.The ultrasonic sensors are not
clean. Keep the rear bumper
free of mud, dirt, snow, ice,
slush, and frost. The message may not clear until frost or ice
has melted all around and inside
the sensor.
.A trailer is attached to the
vehicle, or a bicycle or an object
hanging out of the rear door
during the current or last drive
cycle. URPA will return to normal
operation after it is determined
the object is removed. This
could take a few drive cycles.
.A tow bar is attached to the
vehicle.
Other conditions may affect system
performance, such as vibrations
from a jackhammer or the
compression of air brakes on a very
large truck.
Rear Vision
Camera (RVC)
If available, the Rear Vision Camera
(RVC) system is designed to help
the driver when backing up by
displaying a view of the area behind
the vehicle.
{Warning
The RVC system does not display
children, pedestrians, bicyclists,
animals, or any other object
located outside the camera's field
of view, below the bumper,
or under the vehicle. Perceived
distances may be different from
actual distances. Do not back the
vehicle using only the RVC
screen, during longer, higher
speed backing maneuvers,
or where there could be cross
traffic. Failure to use proper care
before backing may result in
injury, death, or vehicle damage.
Always check behind and around
the vehicle before backing.
Vehicles without Navigation
System
When the vehicle is on and shifted
into R (Reverse), the video image
appears on the inside rearview

Black plate (42,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
9-42 Driving and Operating
If the vehicle has a yellow fuel cap,
E85 or flex fuel can be used in the
vehicle. SeeE85 or FlexFuel on
page 9-43.
Recommended Fuel
Use regular unleaded gasoline with
a posted octane rating of 87 or
higher. If the octane rating is less
than 87, an audible knocking noise
may be heard. If this occurs, use a
gasoline rated at 87 octane or
higher as soon as possible. If heavy knocking is heard when using
gasoline with a higher octane rating,
the engine needs service.
Use of Seasonal Fuels
Use summer and winter fuels in the
appropriate season. Driving or
starting could be affected if the
incorrect fuel is used. Drive the
vehicle with the engine running until
the fuel is a half tank or less, then
refuel with the current seasonal fuel.
Prohibited Fuels
Gasolines containing oxygenates,
such as ethers and ethanol, as well
as reformulated gasolines are
available in some cities. If these
gasolines comply with the
previously described specification,
then they are acceptable to use.
However, E85 and other fuels
containing more than 15% ethanol
must be used only in FlexFuel
vehicles.
{Caution
Do not use fuel containing
methanol. It can corrode metal
parts in the fuel system and also
damage plastic and rubber parts.
That damage would not be
covered under the vehicle
warranty.
Some gasolines that are not
reformulated for low emissions can
contain an octane-enhancing
additive called
methylcyclopentadienyl manganese
tricarbonyl (MMT). Do not use
gasolines with MMT as they can
reduce spark plug life and affect
emission control system
performance. The malfunction
indicator lamp may turn on. If this
occurs, see your dealer for service.
Gasoline Specifications
At a minimum, gasoline should meet
ASTM specification D 4814. Some
gasolines contain an

Black plate (49,1)GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-6014682) -
2014 - CRC 2nd Edition - 8/26/13
Driving and Operating 9-49
If parking the rig on a hill:
1. Press the brake pedal, but donot shift into P (Park) yet. Turn
the wheels into the curb if facing
downhill or into traffic if facing
uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, release the regular brakes
until the chocks absorb the load.
4. Reapply the brake pedal. Then apply the parking brake and shift
into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer is clear of the chocks. 7. Stop and have someone pick up
and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11-3. Things that are
especially important in trailer
operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system, and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{Warning
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly. For
example, if the trailer is too
heavy, the brakes may not work
well —or even at all. The driver
and passengers could be
seriously injured. The vehicle may
also be damaged; the resulting
repairs would not be covered by
the vehicle warranty. Pull a trailer
only if all the steps in this section
have been followed. Ask your
dealer for advice and information
about towing a trailer with the
vehicle.