ECO mode GMC SIERRA 1500 2012 Service Manual

Black plate (72,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
9-72 Driving and Operating
Filling the Tank
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
{WARNING
Fuel vapor burns violently and a
fuel fire can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the fuel pump
island. Turn off the engine when
refueling. Do not smoke near fuel
or when refueling the vehicle. Do
not use cellular phones. Keep
sparks, flames, and smoking
materials away from fuel. Do not
leave the fuel pump unattended
when refueling the vehicle. This is
against the law in some places.
Do not re-enter the vehicle while
pumping fuel. Keep children away
from the fuel pump; never let
children pump fuel.The tethered fuel cap is located
behind a hinged fuel door on the
driver side of the vehicle. Vehicles
that have a FlexFuel badge and
a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See
Fuel E85 (85% Ethanol) on
page 9‑71.
To remove the fuel cap, turn it
slowly counterclockwise.
{WARNING
Fuel can spray out on you
if you open the fuel cap too
quickly. If you spill fuel and then
something ignites it, you could be
badly burned. This spray can
happen if the tank is nearly full,
and is more likely in hot weather.
Open the fuel cap slowly and wait
for any hiss noise to stop. Then
unscrew the cap all the way. If the vehicle is a dual fuel tank
chassis cab model, and it runs out
of fuel, refuel the front fuel tank first
to ensure a quick restart.
Be careful not to spill fuel. Do not
top off or overfill the tank and wait a
few seconds after you have finished
pumping before removing the
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care on page 10‑98.
When replacing the fuel cap, turn it
clockwise until it clicks. It will require
more effort to turn the fuel cap on
the last turn as you tighten it. Make
sure the cap is fully installed. The
diagnostic system can determine if
the fuel cap has been left off or
improperly installed. This would
allow fuel to evaporate into the
atmosphere. See
Malfunction
Indicator Lamp on page 5‑22.

Black plate (95,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
Driving and Operating 9-95
Fifth-Wheel and Gooseneck
Trailering
Fifth-wheel and gooseneck trailers
can be used with many pickup
models. These trailers place a
larger percentage of the weight
(kingpin weight) on the tow vehicle
than conventional trailers. Make
sure this weight does not cause the
vehicle to exceed GAWR or GVWR.
Fifth-wheel or gooseneck kingpin
weight should be 15 to 25 percent of
the trailer weight up to the maximum
amount specified in the trailering
chart for the vehicle. See“Weight of
the Trailer” underTrailer Towing on
page 9‑78 for more information.
The hitch should be located in the
pickup bed so that its centerline is
over or slightly in front of the rear
axle. Take care that it is not so far
forward that it will contact the back
of the cab in sharp turns. This is
especially important for short box
pickups. Trailer pin box extensions
and sliding fifth-wheel hitch
assemblies can help this condition. There should be at least six inches
of clearance between the top of the
pickup box and the bottom of the
trailer shelf that extends over
the box.
Make sure the hitch is attached to
the tow vehicle frame rails. Do not
use the pickup box for support.
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue
of the trailer to help prevent the
tongue from contacting the road if it
becomes separated from the hitch.
Instructions about safety chains
may be provided by the hitch
manufacturer or by the trailer
manufacturer. If the trailer being
towed weighs up to 2 271 kg
(5,000 lbs) with a factory-installed
step bumper, safety chains may be
attached to the attaching points on
the bumper; otherwise, safety
chains should be attached to holes
on the trailer hitch platform. Always
leave just enough slack so the
combination can turn. Never allow
safety chains to drag on the ground.
Trailer Brakes
A loaded trailer that weighs more
than 900 kg (2,000 lbs) needs to
have its own brake system that is
adequate for the weight of the
trailer. Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted, and
maintained properly.
Do not tap into the vehicle's
hydraulic brake system.
Auxiliary Battery
The auxiliary battery provision can
be used to supply electrical power
to additional equipment that may be
added, such as a slide-in camper.
If the vehicle has this provision, this
relay will be located on the driver
side of the vehicle, next to the
underhood electrical center.

Black plate (97,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
Driving and Operating 9-97
.Red: Battery Feed*
.Dark Blue: Trailer Brake*
*The fuses for these two circuits are
installed in the underhood electrical
center, but the wires are not
connected. They should be
connected by your dealer or a
qualified service center. The fuse
and wire for the ITBC is factory
installed and connected if the
vehicle is equipped with an ITBC.
The fuse for the battery feed is not
required if the vehicle has an
auxiliary battery. If the vehicle does
not have an auxiliary battery, have
your dealer or authorized service
center install the required fuse.
If charging a remote (non-vehicle)
battery, press the Tow/Haul Mode
button, if equipped, located at
the end of the shift lever. This will
boost the vehicle system voltage
and properly charge the battery.
If the trailer is too light for Tow/
Haul Mode, or the vehicle is not
equipped with Tow/Haul, turn on the headlamps as a second way to
boost the vehicle system and
charge the battery.
Camper/Fifth-Wheel Trailer Wiring
Package
The seven-wire camper harness is
located under the front edge of the
pickup box on the driver side of
the vehicle, attached to the frame
bracket. A connector must be
added to the wiring harness which
connects to the camper.
The harness contains the following
camper/trailer circuits:
.Yellow: Left Stop/Turn Signal
.Dark Green: Right Stop/Turn
Signal
.Brown: Taillamps
.White: Ground
.Light Green: Back-up Lamps
.Red: Battery Feed
.Dark Blue: Trailer Brake
If the vehicle is equipped with the
“Heavy-Duty Trailering”
option,
please refer to “Heavy-Duty Trailer
Wiring Package” earlier in this
section.
When the camper-wiring harness
is ordered without the heavy-duty
trailering package, a seven-wire
harness with a seven-pin connector
is located at the rear of the vehicle
and is tied to the vehicle's frame.

Black plate (24,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
10-24 Vehicle Care
.Idles for long periods in traffic
.Tows a trailer; seeTrailer Towing
on page 9‑78.
If the ENGINE OVERHEATED
STOP ENGINE or the ENGINE
OVERHEATED IDLE ENGINE
message appears with no sign of
steam, try this for a minute or so:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest
fan speed. Open the windows as
necessary.
3. If stopped in a traffic jam, apply the brake, shift to N (Neutral);
otherwise, shift to the highest
gear while driving —D (Drive)
or 3 (Third).
If the temperature overheat gauge
is no longer in the overheat zone or
an overheat warning no longer
displays, the vehicle can be driven.
Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally.
If the warning continues, pull
over, stop, and park the vehicle
right away.
If there is no sign of steam, idle
the engine for five minutes while
parked. If the warning is still
displayed, turn off the engine
until it cools down. Also, see
“Overheated Engine Protection
Operating Mode”
later in this
section.
Overheated Engine
Protection
Operating Mode
If an overheated engine condition
exists and the ENGINE POWER IS
REDUCED message displays, an
overheat protection mode which
alternates firing groups of cylinders
helps to prevent engine damage.
In this mode, a loss in power and
engine performance will be noticed. This operating mode allows the
vehicle to be driven to a safe
place in an emergency. Driving
extended km (mi) and/or towing a
trailer in the overheat protection
mode should be avoided.
Notice:
After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair.
The engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10‑7.
Engine Fan
If the vehicle has a clutched engine
cooling fan, when the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle

Black plate (57,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
Vehicle Care 10-57
Maximum Inflation Pressure:
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:The
load rating for a tire at the
maximum permissible inflation
pressure for that tire.
Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight
:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lbs). See Vehicle
Load Limits on page 9‑16.
Occupant Distribution
:
Designated seating positions. Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.
Passenger (P-Metric) Tire
:A
tire used on passenger cars
and some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure
:Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard. See Tire
Pressure on page 10‑58 and
Vehicle Load Limits on
page 9‑16. Radial Ply Tire
:A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
Rim
:A metal support for a tire
and upon which the tire beads
are seated.
Sidewall
:The portion of a tire
between the tread and the bead.
Speed Rating
:An
alphanumeric code assigned
to a tire indicating the maximum
speed at which a tire can
operate.
Traction
:The friction between
the tire and the road surface.
The amount of grip provided.
Tread
:The portion of a tire
that comes into contact with
the road.

Black plate (64,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
10-64 Vehicle Care
The malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool.
There are two minutes to match
the first tire/wheel position, and
five minutes overall to match all
four tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition to ON/RUN withthe engine off.
3. Press the Remote Keyless Entry (RKE) transmitter's LOCK
and UNLOCK buttons at the
same time for approximately
five seconds. The horn sounds twice to signal the receiver
is in relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen.
If the vehicle does not have
RKE, press the Driver
Information Center (DIC) vehicle
information button until the
PRESS
VTO RELEARN TIRE
POSITIONS message displays.
The horn sounds twice to signal
the receiver is in relearn mode
and TIRE LEARNING ACTIVE
message displays on the DIC
screen.
If the vehicle does not have RKE
or DIC buttons, press the trip
odometer reset stem located on
the instrument panel cluster until
the PRESS
VTO RELEARN
TIRE POSITIONS message
displays. The horn sounds twice
to signal the receiver is in
relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen. 4. Start with the driver side
front tire.
5. Place the relearn tool against the tire sidewall, near the valve
stem. Then press the button to
activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position.
6. Proceed to the passenger side front tire, and repeat the
procedure in Step 5.
7. Proceed to the passenger side rear tire, and repeat the
procedure in Step 5.
8. Proceed to the driver side rear tire, and repeat the procedure in
Step 5. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARNING
ACTIVE message on the DIC
display screen goes off.

Black plate (77,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
Vehicle Care 10-77
E. Jack Knob
F. Wing Nut Retaining WheelBlocks
Regular Cab
A. Wing Nut Retaining Tool Kit
B. Tool Kit
C. Wheel Blocks
D. Jack
E. Jack Knob
F. Wing Nut Retaining Wheel Blocks
Extended Cab
A. Wing Nut Retaining Tool Kit
B. Tool Kit
C. Wheel Blocks
D. Jack
E. Jack Knob
For regular cab models, the
equipment you will need is
behind the passenger seat. For extended and crew cab
models, the equipment is on the
shelf behind the passenger side
second row seat.
1. Turn the knob on the jack
counterclockwise to lower the
jack head to release the jack
from its holder.
2. Turn the wing nut counterclockwise to remove the
wheel blocks and the wheel
block retainer.
3. Turn the wing nut used to retain the storage bag and tools
counterclockwise to remove it.
Use the jack handle extensions and
the wheel wrench to remove the
underbody-mounted spare tire.

Black plate (4,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
13-4 Customer Information
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments.
However, we recognize that
despite the good intentions of all
parties involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.
STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑4 or
Customer Assistance Offices
(Mexico) on page 13‑5.
Customer Assistance
Offices (U.S. and Canada)
GMC encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail GMC, the letter
should be addressed to:
United States
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.GMC.com
1-800-GMC-8782 (1-800-462-8782)
1-800-462-8583 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-888-881-3302

Black plate (7,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
Customer Information 13-7
.Retrieve your favorite articles,
quizzes, tips and multimedia
galleries organized into the
Features and Auto Care
Sections.
.Download the owner manual for
your vehicle, quickly and easily.
.Find the GMC-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
(U.S. and Canada)
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipmentrequired for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also
has a Mobility Program. Call
1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program (U.S. and
Canada)
For U.S.‐purchased vehicles, call
1‐888‐881‐3302; (Text Telephone
(TTY): 1‐888‐889‐2438).
For Canadian‐purchased vehicles,
call
1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to
5 years/160 000 km (100,000 mi),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.

Black plate (16,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
13-16 Customer Information
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑27.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there. Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist
on Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision
policy repair limits, as you have no
contractual limits with that company.In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.