service GMC SIERRA 1500 2017 Owners Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 28
Seats and Restraints . . . . . . . . . . . 50
Storage . . . . . . . . . . . . . . . . . . . . . . . 108
Instruments and Controls . . . . . . 112
Lighting . . . . . . . . . . . . . . . . . . . . . . . 166
Infotainment System . . . . . . . . . . 176
Climate Controls . . . . . . . . . . . . . . 231
Driving and Operating . . . . . . . . . 237
Vehicle Care . . . . . . . . . . . . . . . . . . 339
Service and Maintenance . . . . . 437
Technical Data . . . . . . . . . . . . . . . . 452
Customer Information . . . . . . . . . 457
Reporting Safety Defects . . . . . . 468
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 471
Index . . . . . . . . . . . . . . . . . . . . 481

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, GMC, the
GMC Truck Emblem, SIERRA, and
DENALI are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
GMC Division wherever it appears
in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
If the vehicle has the Duramax®
diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
If the vehicle has the bi-fuel engine,
see the Silverado/Sierra Bi-Fuel
supplement for additional and
specific information on this engine.
For an eAssist vehicle, see the
Silverado/Sierra eAssist
supplement.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 23476163 A First Printing©2016 General Motors LLC. All Rights Reserved.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
0:
Adjustable Pedals
9: Airbag Readiness Light
!:Antilock Brake System (ABS)
g: Audio Steering Wheel Controls
or OnStar®(if equipped)
$: Brake System Warning Light
":Charging System
I: Cruise Control
`:Do Not Puncture
^:Do Not Service
B:Engine Coolant Temperature
O:Exterior Lamps
_: Flame/Fire Prohibited
#:Fog Lamps
.:Fuel Gauge
+: Fuses

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
In Brief 19
Vehicle Features
Infotainment System
The base radio and base radio with
touchscreen information is included
in this manual. See the infotainment
manual for information on the
uplevel radios, audio players,
phone, navigation system, Rear
Seat Entertainment (RSE), and
voice or speech recognition,
if equipped.
Radio(s)
Base Radio
O:Press to turn the system on.
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
RADIO : Press to choose between
FM, AM, and SiriusXM
®,
if equipped.
MEDIA : Press to change the audio
source between CD, USB, AUX,
and Bluetooth
®Audio, if equipped.
{: Press to go to the Home Page. MENU :
Press to select a menu.
g:Press to seek the previous
station or track.
l: Press to seek the next station
or track.
See “Base Radio” inOverview
(Base Radio with Touchscreen)
0 178 orOverview (Base
Radio) 0179.
Base Radio with Touchscreen
O:Press to turn the system on.
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
{: Press to go to the Home Page.
7:Press to seek the previous
station or track.
6: Press to seek the next station
or track.
See “Base Radio with Touchscreen”
in Overview (Base Radio with
Touchscreen) 0178 orOverview
(Base Radio) 0179.
Setting the Clock
See Clock 0115.
Satellite Radio
Vehicles with a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information refer to:
. www.siriusxm.com or call
1-888-601-6296 (U.S.).
. www.siriusxm.ca or call
1-877-438-9677 (Canada).

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Keys, Doors, and Windows 31
and all previously known keys
will no longer work with the
vehicle.
6. To learn a second key, turn to OFF, insert the second key to
be learned, and rotate to
ON/RUN.
After two keys are learned, the
remaining keys can be learned by
following the procedure in
“Programming with Two
Recognized Keys.”
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview 0471.Remote Keyless Entry
(RKE) System
See Radio Frequency
Statement 0467.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle. Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System
031.
With Remote Start (without
Remote Start Similar)
/:If equipped,/is used to start
the engine from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start 033.
Q:Press to lock all doors and the
tailgate.
If enabled in vehicle personalization,
the turn signal lamps flash once to
indicate locking has occurred.
If enabled through vehicle

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
40 Keys, Doors, and Windows
Inclination and Intrusion
Sensors Disable Switch
It is recommended that the intrusion
and inclination sensors be
deactivated if pets are left in the
vehicle or if the vehicle is being
transported.
With the vehicle turned off,
press
oin the front overhead
console. The indicator light will
come on momentarily, indicating
that these sensors have been
disabled for the next alarm system
arming cycle.
Immobilizer
See Radio Frequency
Statement 0467.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system. When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. It may be
necessary to check the fuse. See
Fuses
0376. If the engine still does
not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
faulty. See your dealer.
It is possible for the immobilizer
system to learn new or replacement
keys. Up to eight keys can be
programmed for the vehicle. To
program additional keys, see Keys
0 28. To program additional
transmitters, see Remote Keyless
Entry (RKE) System Operation 031.
Do not leave the key or device that
disarms or deactivates the vehicle
theft system in the vehicle.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Seats and Restraints 55
Easy Exit Recall
If programmed on in the vehicle
personalization menu, the easy exit
feature automatically recalls the
previously stored
B(Exit) position.
See “Storing Memory Positions”
listed previously. See also Vehicle
Personalization 0155.
Easy exit recall automatically
activates when one of the following
occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open.
To stop recall movement, press one
of the memory, power mirror or
power seat controls; or press the
adjustable pedal control (if
equipped).
Obstructions
If something has blocked the driver
seat and/or adjustable pedals while
recalling a memory position, the recall may stop. Remove the
obstruction. Then do one of the
following:
.
For manual or automatic recall
positions, press and hold the
appropriate manual control for
two seconds. Try recalling again
by pressing the appropriate
memory button.
. For exit recall position, press
and hold the appropriate manual
control for the exit feature not
recalling for two seconds. Then
try recalling the exit position
again.
If the memory position is still not
recalling, see your dealer for
service.
Heated and Ventilated
Front Seats
{Warning
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns. To (Continued)
Warning (Continued)
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Seats and Restraints 73
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
. The vehicle has a crash
sensing and diagnostic module
which records information after a
crash. See Vehicle Data
Recording and Privacy 0469
and Event Data
Recorders 0469.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Airbag On-Off Switch
If the passenger side instrument
panel endcap has the switch
pictured in the following illustration,
the vehicle has an airbag on-off
switch that you can use to manually turn on or off the front outboard
passenger frontal airbag. See
Instrument Panel
06.
If the vehicle does not have an
airbag on-off switch, it may have a
passenger sensing system. See
Passenger Sensing System 075.
This switch should only be turned to
the off position if the person in the
front outboard passenger position is
a member of a passenger risk group
identified by the national
government as follows:
Infant. An infant (less than 1 year
old) must ride in the front seat
because:
. My vehicle has no rear seat; .
My vehicle has a rear seat too
small to accommodate a
rear-facing infant seat; or
. The infant has a medical
condition which, according to the
infant's physician, makes it
necessary for the infant to ride in
the front seat so that the driver
can constantly monitor the
child's condition.
Child age 1 to 12. A child
age 1 to 12 must ride in the front
seat because:
. My vehicle has no rear seat;
. Although children ages 1 to 12
ride in the rear seat(s) whenever
possible, children ages 1 to 12
sometimes must ride in the front
because no space is available in
the rear seat(s) of my vehicle; or
. The child has a medical
condition which, according to the
child's physician, makes it
necessary for the child to ride in
the front seat so that the driver
can constantly monitor the
child's condition.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
74 Seats and Restraints
Medical Condition. A passenger
has a medical condition which,
according to his or her physician:
.Causes the passenger airbag to
pose a special risk for the
passenger; and
. Makes the potential harm from
the passenger airbag in a crash
greater than the potential harm
from turning off the airbag and
allowing the passenger, even if
belted, to hit the instrument
panel or windshield in a crash.
{Warning
If the front outboard passenger
frontal airbag is turned off for a
person who is not in a risk group
identified by the national
government, that person will not
have the extra protection of an
airbag. In a crash, the airbag will
not be able to inflate and help
protect the person sitting there.
Do not turn off the front outboard
(Continued)
Warning (Continued)
passenger frontal airbag unless
the person sitting there is in a risk
group.
To turn off the front outboard
passenger frontal airbag, insert the
ignition key into the switch, push in,
and move the switch to the off
position.
The word OFF or the off symbol will
come on in the passenger airbag
status indicator located in the
overhead console to let you know
that the front outboard passenger
frontal airbag is off, after the system
check is completed. The airbag off
light will come on and stay on to let you know that the front outboard
passenger frontal airbag is off. See
Airbag On-Off Light
0130. The front
outboard passenger airbag will
remain off until you turn it back on
again.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. For
example, the front outboard
passenger frontal airbag could
inflate even though the airbag
on-off switch is turned off.
To help avoid injury to yourself or
others, have the vehicle serviced
right away. See Airbag Readiness
Light 0130 for more information,
including important safety
information.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Seats and Restraints 77
build. Everyone in the vehicle who
has outgrown child restraints should
wear a safety belt
properly—whether or not there is
an airbag for that person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light 0130 for more information,
including important safety
information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if
the system determines that an infant
is present in a child restraint. If a
child restraint has been installed
and the on indicator is lit: 1. Turn the vehicle off.
2. Remove the child restraint from
the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions
provided by the child restraint
manufacturer and refer to
Securing Child Restraints (With
the Safety Belt in the Center
Front Seat) 098 orSecuring
Child Restraints (With the
Safety Belt in the Rear Seat)
0 95 orSecuring Child
Restraints (With the Safety Belt
in the Front Passenger
Seat) 098.
Make sure the safety belt
retractor is locked by pulling
the shoulder belt all the way
out of the retractor when
installing the child restraint,
even if the child restraint is
equipped with a safety belt
lock-off. When the retractor lock is set, the belt can be
tightened but not pulled out of
the retractor.
5. If, after reinstalling the child restraint and restarting the
vehicle, the on indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback
is not pushing the child
restraint into the seat cushion.
Also make sure the child
restraint is not trapped under
the vehicle head restraint.
If this happens, adjust the head
restraint. See Head
Restraints 051.
6. Restart the vehicle.
The passenger sensing system may
or may not turn off the airbag for a
child in a child restraint depending
upon the child’s size. It is better to
secure child restraints in the rear
seat. Consider using another
vehicle to transport the child when a
rear seat is not available. Never put