service GMC SIERRA 2003 Owners Manual

If NHTSA receives similar complaints, it may open an
investigation, and if itnds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-GMC-8782 (1-800-462-8782), or
write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
7-9
2003 - Sierra Denali

Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern
Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-10
2003 - Sierra Denali

Audio System(s) (cont.)
XM™Satellite Radio Antenna System............3-78
Automatic Headlamp System............................3-12
Automatic Transmission
Fluid..........................................................5-20
Operation...................................................2-19
Automatic Transmission Check..........................6-11
Automatic Transmission Shift Lock Control
System Check.............................................6-12
B
Backing Up....................................................4-58
Battery..........................................................5-39
BATTERY NOT CHARGING.............................3-52
Battery Replacement......................................... 2-5
Battery Run-Down Protection............................3-16
Battery Warning Light......................................3-33
Before Leaving on a Long Trip.........................4-37
Before You Go Off-Roading..............................4-18
Body Lubrication Service..................................6-11
Brake
Parking......................................................2-22
System Inspection.......................................6-15
System Warning Light..................................3-34
Brake Adjustment............................................5-38
Brake Fluid....................................................5-36
Brake Pedal Travel.........................................5-38
Brake Wear...................................................5-38
Brakes..........................................................5-36Braking........................................................... 4-5
Braking in Emergencies..................................... 4-8
Break-In, New Vehicle.....................................2-15
Bulb Replacement...........................................5-48
Center High-Mounted Stoplamp (CHMSL)
and Cargo Lamp......................................5-52
Front Turn Signal, Sidemarker and Daytime
Running Lamps........................................5-49
Halogen Bulbs............................................5-48
Headlamps.................................................5-48
Pickup Box Identification and Fender
Marker Lamps.........................................5-54
Replacement Bulbs......................................5-55
Roof Marker Lamps.....................................5-51
Taillamps....................................................5-54
Buying New Tires...........................................5-60
C
California Fuel.................................................. 5-5
Canada........................................................... 7-4
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-6
Capacities and Specifications............................5-99
Car Washes for QUADRASTEER™Equipped
Vehicles.....................................................4-14
Carbon Monoxide...................4-40, 4-53, 2-10, 2-26
Care of
Safety Belts................................................5-84
Your Cassette Tape Player............................3-77
2
2003 - Sierra Denali

Care of (cont.)
Your CD Player...........................................3-78
Your CDs ...................................................3-78
Cargo Lamp...................................................3-14
CARGO LAMP ON .........................................3-54
Cassette Tape Messages.................................3-67
Cassette Tape Player Service...........................6-10
CD Adapter Kits.............................................3-68
CD Changer...................................................3-73
CD Functions.................................................3-74
Center Console Storage Area...........................2-39
Center High-Mounted Stoplamp (CHMSL)
and Cargo Lamp.........................................5-52
Center Instrument Panel Fuse Block..................5-94
Center Passenger Position, Safety Belts.............1-21
Chains, Tires..................................................5-64
CHANGE ENGINE OIL ....................................3-52
Check
Engine Light...............................................3-37
Check Engine Light.........................................3-37
CHECK OIL LEVEL .........................................3-54
CHECK WASHER FLUID .................................3-54
Checking Brake Fluid......................................5-37
Checking Coolant............................................5-24
Checking Engine Oil........................................5-13
Checking Things Under the Hood
......................5-10
Checking Your Restraint Systems
......................1-71
Chemical Paint Spotting
...................................5-88
Child Restraints
Child Restraint Systems
...............................1-35Child Restraints (cont.)
Infants and Young Children...........................1-31
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-42
Older Children.............................................1-29
Securing a Child Restraint Designed for the
LATCH System........................................1-45
Securing a Child Restraint in a Center Rear
Seat Position...........................................1-47
Securing a Child Restraint in a Rear Outside
Seat Position...........................................1-45
Securing a Child Restraint in the Right Front
Seat Position...........................................1-49
Top Strap...................................................1-39
Top Strap Anchor Location............................1-40
Where to Put the Restraint...........................1-38
Cigarette Lighter.............................................3-17
Cleaning
Inside of Your Vehicle..................................5-83
Outside of Your Vehicle................................5-85
Underbody Maintenance...............................5-87
Weatherstrips..............................................5-85
Cleaning Aluminum or Chrome-Plated Wheels.....5-87
Cleaning Exterior Lamps/Lenses.......................5-85
Cleaning Fabric/Carpet....................................5-83
Cleaning Glass Surfaces..................................5-84
Cleaning Interior Plastic Components
.................5-84
Cleaning Leather
............................................5-83
Cleaning the Mirror
.........................................2-30
Cleaning the Top of the Instrument Panel
...........5-84
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2003 - Sierra Denali

Cleaning the Windshield and Wiper Blades.........5-86
Cleaning Tires................................................5-87
Cleaning Vinyl................................................5-83
Cleaning Wood Panels....................................5-84
Climate Control System
Dual Automatic............................................3-18
Compact Disc Changer Errors..........................3-75
Compact Disc Messages..................................3-70
Compass Calibration.......................................2-30
Compass Variance..........................................2-29
Content Theft-Deterrent....................................2-13
Control of a Vehicle.......................................... 4-5
Coolant
Engine Temperature Gage............................3-36
Heater, Engine............................................2-18
Surge Tank Pressure Cap.............................5-26
Cooling System..............................................5-29
Cruise Control.................................................. 3-8
Cruise Control Light........................................3-40
Cupholder(s)..................................................2-39
Current and Past Model Order Forms................7-10
Customer Assistance Information
Courtesy Transportation
.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users
....................................................... 7-3
Customer Assistance Offices
........................... 7-4
Customer Satisfaction Procedure
..................... 7-2
GM Mobility Program for Persons with
Disabilities
................................................ 7-5
Reporting Safety Defects to General Motors
...... 7-9Customer Assistance Information (cont.)
Reporting Safety Defects to the Canadian
Government.............................................. 7-9
Reporting Safety Defects to the United States
Government.............................................. 7-8
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information......... 7-9
D
Daytime Running Lamps..................................3-13
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-22
Doing Your Own Service Work........................... 5-3
Dome Lamps .................................................3-16
Door
Locks.......................................................... 2-6
Power Door Locks......................................... 2-7
Programmable Automatic Door Locks............... 2-7
Rear Doors.................................................. 2-9
Driver
Position, Safety Belt.....................................1-12
DRIVER DOOR AJAR.....................................3-56
Driver Information Center (DIC).........................3-42
DIC Operation and Displays..........................3-42
DIC Warnings and Messages........................3-51
Driving
At Night.....................................................4-30
City ...........................................................4-35
Defensive..................................................... 4-2
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2003 - Sierra Denali

Driving (cont.)
Drunken....................................................... 4-2
Freeway.....................................................4-36
Hill and Mountain Roads..............................4-38
In Rain and on Wet Roads...........................4-32
Winter........................................................4-40
Driving Across an Incline..................................4-27
Driving Downhill..............................................4-25
Driving in Mud, Sand, Snow or Ice....................4-28
Driving in Water..............................................4-29
Driving On Grades..........................................4-59
Driving on Off-Road Hills.................................4-23
Driving on Snow or Ice....................................4-40
Driving Through Deep Standing Water...............4-34
Driving Through Flowing Water.........................4-34
Driving Uphill..................................................4-24
Driving with a Trailer.......................................4-58
Dual Automatic Climate Control System.............3-18
E
Easy Exit Seat...............................................2-42
Electrical System
Add-On Equipment......................................5-91
Fuses and Circuit Breakers...........................5-91
Power Windows and Other Power Options......5-91
Windshield Wiper Fuses...............................5-91
Electrochromic Mirror Operation........................2-28
Emissions Inspection and Maintenance
Programs...................................................3-39Engine
Air Cleaner/Filter
.........................................5-18
Battery
.......................................................5-39
Check and Service Engine Soon Light
............3-37
Compartment Overview
................................5-12
Coolant
......................................................5-23
Coolant Heater
............................................2-18
Coolant Temperature Gage
...........................3-36
Cooling System Inspection
............................6-14
Exhaust
.....................................................2-26
Fan Noise
..................................................5-34
Oil
.............................................................5-13
Overheating
................................................5-26
Starting
......................................................2-17
ENGINE COOLANT HOT
.................................3-52
Engine Coolant Level Check
.............................6-10
Engine Hour Meter Display
...............................3-26
Engine Oil Additives
........................................5-16
Engine Oil Level Check
...................................6-10
ENGINE OVERHEATED
..................................3-52
Entry Lighting
.................................................3-15
Environmental Concerns
..................................4-20
Erasing HomeLink
®Buttons
..............................2-38
Exit Lighting
...................................................3-15
Express-Down Windows
...................................2-12
Extender, Safety Belt
.......................................1-28
Exterior Lamps
...............................................3-11
5
2003 - Sierra Denali

Instrument Panel
Cluster.......................................................3-25
Overview..................................................... 3-2
Instrument Panel Brightness Control..................3-15
Instrument Panel Fuse Block............................5-92
Interior Lamps................................................3-15
J
Jump Starting.................................................5-40
K
Key Lock Cylinders Service..............................6-11
Keyless Entry System....................................... 2-3
Keys............................................................... 2-2
L
Lamps
Exterior......................................................3-11
Interior.......................................................3-15
Lamps On Reminder.......................................3-13
Lap Belt........................................................1-22
Lap-Shoulder Belt...........................................1-12
LATCH System
Child Restraints...........................................1-42LATCH System (cont.)
Securing a Child Restraint Designed for
the LATCH System...................................1-45
Leaving Your Vehicle With the Engine Running......2-24
Light
Air Bag Off .................................................3-28
Air Bag Readiness.......................................3-27
Anti-Lock Brake System Warning...................3-35
Battery Warning..........................................3-33
Brake System Warning.................................3-34
Cruise Control.............................................3-40
Low Fuel Warning.......................................3-41
Malfunction Indicator....................................3-37
Passenger Air Bag Status Indicator................3-31
Safety Belt Reminder...................................3-27
Tow/Haul Mode ...........................................3-41
Loading Your Vehicle.......................................4-47
Loading Your Vehicle for Off-Road Driving..........4-19
Locking Rear Axle...........................................4-10
Locks
Door ........................................................... 2-6
Power Door.................................................. 2-7
Programmable Automatic Door Locks............... 2-7
Loss of Control...............................................4-16
LOW COOLANT LEVEL..................................3-52
Low Fuel Warning Light...................................3-41
Lumbar
Power Controls............................................. 1-3
8
2003 - Sierra Denali

M
Maintenance, Normal Replacement Parts..........5-100
Maintenance Schedule
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-10
At Least Once a Year..................................6-11
At Least Twice a Year..................................6-10
Brake System Inspection..............................6-15
Engine Cooling System Inspection.................6-14
Exhaust System Inspection...........................6-14
Fuel System Inspection................................6-14
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-10
Part C - Periodic Maintenance Inspections......6-14
PartD-Recommended Fluids and Lubricants....6-15
PartE-Maintenance Record........................6-17
Scheduled Maintenance................................. 6-5
Steering and Suspension Inspection...............6-14
Transfer Case and Front Axle (All-Wheel
Drive) Inspection......................................6-15
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-60Making Turns.................................................4-59
Malfunction Indicator Light................................3-37
Manual Selectable Ride..................................... 4-9
Matching Transmitter(s) to Your Vehicle............... 2-5
Memory Seat.................................................2-41
Message
DIC Warnings and Messages........................3-51
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands)....................................................... 7-4
Mirrors
Automatic Dimming Rearview with OnStar
®,
Compass and Temperature Display.............2-28
Outside Automatic Dimming Mirror.................2-32
Outside Convex Mirror.................................2-32
Outside Curb View Assist Mirrors...................2-32
Outside Heated Mirrors................................2-32
Outside Power Foldaway Mirrors....................2-31
Outside Power Mirrors..................................2-31
MyGMLink.com
................................................ 7-3
N
Navigation/Radio System
..................................3-70
New Vehicle Break-In
......................................2-15
Normal Maintenance Replacement Parts
...........5-100
9
2003 - Sierra Denali

O
Odometer......................................................3-26
Off-Road Recovery..........................................4-15
Oil
Engine.......................................................5-13
Pressure Gage............................................3-40
OIL LIFE RESET............................................3-52
OIL PRESSURE LOW .....................................3-52
Older Children, Restraints................................1-29
Online Owner Center........................................ 7-3
OnStar
®Personal Calling.................................2-34
OnStar®Services............................................2-33
OnStar®Steering Wheel Controls......................2-34
OnStar®System.............................................2-33
OnStar®Virtual Advisor....................................2-34
Operating Your All-Wheel-Drive Vehicle Off
Paved Roads..............................................4-18
Other Warning Devices...................................... 3-4
Outlet Adjustment............................................3-23
Outside
Automatic Dimming Mirror.............................2-32
Convex Mirror
.............................................2-32
Curb View Assist Mirrors
..............................2-32
Heated Mirrors
............................................2-32
Power Foldaway Mirrors
...............................2-31
Power Mirrors
.............................................2-31
Overheated Engine Protection Operating Mode
.....5-26
Owners, Canadian
............................................... ii
Owner’s Information
........................................7-10
P
Park (P)
Shifting Out of............................................2-25
Parking
Brake........................................................2-22
Over Things That Burn.................................2-26
Parking Brake and Automatic Transmission
Park (P) Mechanism Check...........................6-13
Parking on Hills..............................................4-60
Park(P)
Shifting Into................................................2-23
Part A - Scheduled Maintenance Services............ 6-4
Part B - Owner Checks and Services................6-10
Part C - Periodic Maintenance Inspections..........6-14
Part D - Recommended Fluids and Lubricants....6-15
PartE-Maintenance Record...........................6-17
Passenger Air Bag Indicator.............................2-30
Passenger Air Bag Status Indicator...................3-31
PASSENGER DOOR AJAR..............................3-56
Passenger Sensing System..............................1-66
Passing.................................................4-15, 4-58
Passlock
®......................................................2-15
Payload.........................................................4-49
Personalization Button.....................................3-46
Pickup Conversion to Chassis Cab
....................4-52
Plan Ahead When Possible
................................ 7-7
Playing a Cassette Tape
..................................3-65
Playing a Compact Disc
...................................3-68
Playing the Radio
...........................................3-58
10
2003 - Sierra Denali

Seats (cont.)
Rear Seat Operation...................................... 1-6
Reclining Seatbacks...................................... 1-4
Secondary Latch System.................................5-78
Securing a Child Restraint
Center Rear Seat Position............................1-47
Designed for the LATCH System...................1-45
Rear Outside Seat Position...........................1-45
Right Front Seat Position..............................1-49
Select Button.................................................3-51
Service........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle..................................................... 5-4
Doing Your Own Work................................... 5-3
Engine Soon Light.......................................3-37
Publications Ordering Information..................... 7-9
SERVICE 4 WHEEL STEER.............................3-55
SERVICE 4WD ...............................................3-54
SERVICE AIR SUSPENSION...........................3-54
SERVICE AIRBAG ..........................................3-53
SERVICE BRAKE BOOSTER...........................3-53
SERVICE BRAKE SYSTEM.............................3-53
Service Bulletins.............................................7-10
Service Manuals............................................... 7-9
Setting Preset PTYs (RDS Only).......................3-62
Setting Preset Stations....................................3-59
Setting the Time.............................................3-57
Setting the Tone (Bass/Treble)..........................3-60Sheet Metal Damage.......................................5-87
Shifting Into Park (P).......................................2-23
Shifting Out of Park (P)...................................2-25
Skidding........................................................4-17
Some Other Rainy Weather Tips.......................4-34
Spare Tire.....................................................5-82
Spare Tire Check............................................6-11
Specifications, Capacities.................................5-99
Speedometer..................................................3-26
Stalling on an Incline.......................................4-28
Starter Switch Check.......................................6-12
Starting Your Engine.......................................2-17
Steering........................................................4-10
Steering and Suspension Inspection..................6-14
Steering in Emergencies
..................................4-11
Steering Tips
..................................................4-10
Steering Wheel Controls, Audio
.........................3-76
Storage Areas
Center Console Storage Area
........................2-39
Cupholder(s)
...............................................2-39
Glove Box
..................................................2-39
Storing a Flat or Spare Tire, Jack
and Tools
...................................................5-75
Stuck in Sand, Mud, Ice or Snow
......................4-44
Sun Visors
.....................................................2-13
Supplemental Brake Assist System
...................... 4-8
Swing-Out Windows
........................................2-12
13
2003 - Sierra Denali