phone GMC SIERRA 2004 User Guide

Video Screen
The video screen is located in the overhead console. To
use the video screen, push forward on the release latch
and the screen will fold down. Adjust the screen's position
as desired. When the video screen is not in use, push it
up into its latched position.
The DVD player and display will continue to operate
when the screen is in either the up or the down position.
The video screen contains the infrared transmitters for
the wireless headphones and the infrared receiver for the
remote control. If the screen is in the closed position, the
infrared signals will not be available for the operation of
the headphones or the remote control.
Notice:Directly touching the video screen may
damage it. Do not touch the screen. SeeCleaning
the Video Screen on page 3-131for more
information.
Remote Control
To use the remote control, aim it at the infrared window
below the video screen and press the desired button.
Direct sunlight or very bright light may affect the ability of
the entertainment system to receive signals from the
remote control. If the remote control does not seem to
be working, the batteries may need to be replaced.
See ªBattery Replacementº later in this section.
Objects blocking the line of sight may also affect the
function of the remote control.
Notice:Do not store the remote control in heat or
direct sunlight. This could damage the remote
control and it would not be covered by your vehicles
warranty. Keep the remote control stored in a
cool, dry place.
Remote Control Buttons
O(Power):Press this button to turn the DVD player
on or off.
v(Title):Press this button to return the DVD to the
main menu of the DVD.
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Headphones
The RSE system includes two sets of wireless
headphones.
Each set of headphones has an ON/OFF control. An
indicator light will illuminate on the headphones
when they are on. If the light does not illuminate, the
batteries may need to be replaced. See ªBattery
Replacementº following for more information.
Each set of headphones has a volume knob. To adjust
the volume, adjust this knob.
The headphones will automatically turn off if they lose
the infrared signal from the system after approximately
four minutes in order to preserve their battery power.
The signal may be lost if the system is turned off or if the
headphones are out of range of the infrared signal
transmitters that are located below the video display
screen.
When using the wired headphones, if the front seat
passengers play a CD in the Radio with Six-Disc CD (if
equipped) or use XMŸ Satellite Radio Service (48
contiguous US states, if equipped), you will hear the
audio for these sources, instead of the DVD or CD that
is currently playing through the RSE.
Battery Replacement
To change the batteries, do the following:
1. Loosen the screw on the battery compartment door
located on the left side of the headphone earpiece.
2. Replace the two AAA batteries in the compartment.
Make sure that they are installed correctly, using
the diagram on the inside of the battery
compartment.
3. Tighten the screw to close the compartment door.
Notice:Do not store the headphones in heat or
direct sunlight. This could damage the headphones
and repairs would not be covered by your warranty.
Keep the headphones stored in a cool, dry place.
If the headphones are to be stored for a long period of
time, remove the batteries and keep them in a cool,
dry place.
Stereo RCA Jacks
The RCA jacks are located behind the video screen.
The RCA jacks allow you to connect audio and
video from an auxiliary device such as a camcorder or a
video game unit to your RSE system. Standard RCA
cables are needed to connect the auxiliary device to the
RCA jacks. The yellow connector inputs video and
the red and white connectors input right and left stereo
audio. Refer to the manufacturer's instructions for
proper connection of your auxiliary device.
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To use the auxiliary inputs on the RSE system, connect
an external auxiliary device to the color-coded RCA
jacks and turn both the auxiliary device and the
RSE system power on. If the RSE system had been
previously in the DVD player mode, pressing the SRCE
button on the faceplate or the remote control will
toggle the RSE system between the auxiliary device
and the DVD player.
How to Change the Video Format when in
the Auxiliary Mode
The auxiliary input video format is preset to NTSC. In
some countries, the video format may be in PAL system.
To change the video format, perform the following:
1. Press the display menu button.
2. Press the down arrow button to highlight the Video
Format option.
3. Press the enter button to select Video Format.
4. Press the right or left arrow button to select
the desired video format.
5. Press the enter button to accept the change.
Audio Output
Audio from the DVD player or auxiliary inputs may be
heard through the following possible sources:
·Wireless Headphones
·Vehicle Speakers
·Vehicle wired headphone jacks on the Rear Seat
Audio system (if equipped)
The RSE system will always transmit the audio signal
by infrared to the wireless headphones, if there is audio
available. See ªHeadphonesº previously for more
information.
The RSE system is capable of outputting audio to the
vehicle speakers by using the radio. The RSE system
may be selected as an audio source on the radio if the
RSE system power is on. Once the RSE system is
selected as an audio source on the radio you may adjust
the speaker volume on the radio. If the RSE system
power is not on, the RSE system will not be an available
source on the radio. Refer to the radio information for the
radio that your vehicle has for more information.
The RSE system is capable of outputting audio to the
wired headphone jacks on the rear seat audio system
(if equipped). The RSE system may be selected as an
audio source on the rear seat audio system if the RSE
system power is on. Refer to
Rear Seat Audio (RSA) on
page 3-126for more information.
3-123

Problem Recommended Action
After stopping the player, I
push Play but sometimes
the DVD starts where I
left off and sometimes at
the beginning.If the stop button was
pressed one time, the
DVD player will resume
playing where the DVD
was stopped. If the stop
button was pressed two
times the DVD player will
begin to play from the
beginning of the DVD.
The auxiliary source is
running but there is no
picture or sound.Check that the DVD
player is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
My disc is stuck in the
player. The Load/Eject
button does not work.Turn the DVD power off,
then on and press the
Load/Eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
disc and DVD player.Problem Recommended Action
Sometimes the wireless
headphone audio cuts out
or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in the
vehicle.
Check that the
headphones are facing
the front of the vehicle.
I lost the remote and/or
the headphones.See your dealer for
assistance.
The DVD is playing, but
there is no picture or
sound.Check that the DVD
player is in DVD mode.
The audio/video skips or
jumps.The DVD or CD could be
dirty, scratched, or
damaged.
What is the best way to
clean the video screen?Wipe the video screen
with a damp, soft cloth.
The audio from the radio
for the Radio with
Six-Disc CD and XMŸ
has taken over the audio
from the DVD or CD
when using the wired
headphones.The RSE is working
correctly.
Use the wireless
headphones or have the
front seat passengers
listen to another audio
source.
3-125

Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the audio sources: radio, cassette tapes, CDs, or
DVDs, depending on your vehicles options. However,
the rear seat passengers can only control the music
sources that the front seat passengers are not listening
to. For example, rear seat passengers may listen to
a cassette tape through headphones while the driver
listens to the radio through the front speakers. The rear
seat passengers have control of the volume for each
set of headphones. The front seat audio controls always
override the RSA controls.
Rear Seat Audio Controls
The following functions are controlled by the RSA
system buttons:
P(Power):Press this button to turn the rear seat
audio system on or off. The rear speakers will be muted
when the power is turned on unless your vehicle is
equipped with the Bose
žaudio system. You may
operate the rear seat audio functions even when the
primary radio power is off.
u(Volume):Turn the knob to increase or to decrease
volume. The left knob controls the left headphone and
the right knob controls the right headphone.
3-126

DVD Distortion
You may experience audio distortion in the
IR headphones when operating cellular phones,
scanners, CB radios, Global Positioning Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player
when operating one of these devices in or near the
vehicle.
* Excludes the OnStar
žSystem.
Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise.
FM Stereo
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM signals,
causing the sound to come and go.
XMŸ Satellite Radio Service
(48 Contiguous US States)
XMŸ Satellite Radio gives you digital radio reception
from coast to coast. Just as with FM, tall buildings
or hills can interfere with satellite radio signals, causing
the sound to come and go. Your radio may display
NO SIGNAL to indicate interference.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes, or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight, and
extreme heat. If they are not, they may not operate
properly or may cause failure of the tape player.
Your tape player should be cleaned regularly after every
50 hours of use. Your radio may display CLEAN to
indicate that you have used your tape player for
50 hours without resetting the tape clean timer. If this
message appears on the display, your cassette
tape player needs to be cleaned. It will still play tapes,
but you should clean it as soon as possible to
prevent damage to your tapes and player. If you notice
a reduction in sound quality, try a known good
cassette to see if the tape or the tape player is at fault.
If this other cassette has no improvement in sound
quality, clean the tape player.
3-129

Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See
Safety Belts: They Are for
Everyone on page 1-11.
Defensive driving really means ªbe ready for anything.º
On city streets, rural roads or freeways, it means
ªalways expect the unexpected.º
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when
the vehicle in front of you is going to brake or turn
suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the driving
task Ð such as concentrating on a cellular telephone call,
reading, or reaching for something on the ¯oor Ð makesproper defensive driving more difficult and can even
cause a collision, with resulting injury. Ask a passenger to
help do things like this, or pull off the road in a safe place
to do them yourself. These simple defensive driving
techniques could save your life.
Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It is the number one contributor
to the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive a
vehicle:
·Judgment
·Muscular Coordination
·Vision
·Attentiveness.
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.
4-2

Driving too fast through large water puddles or even
going through some car washes can cause problems,
too. The water may affect your brakes. Try to avoid
puddles. But if you can not, try to slow down before you
hit them.
{CAUTION:
Wet brakes can cause accidents. They will not
work as well in a quick stop and may cause
pulling to one side. You could lose control of
the vehicle.
After driving through a large puddle of water
or a car wash, apply your brake pedal lightly
until your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water isstanding on the road. If you can see re¯ections from
trees, telephone poles or other vehicles, and raindrops
ªdimpleº the water's surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine's air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle. If
you can not avoid deep puddles or standing
water, drive through them very slowly.
4-40

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-5
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-7
Vehicle Data Collection and Event Data
Records...................................................7-10Reporting Safety Defects................................7-11
Reporting Safety Defects to the United States
Government..............................................7-11
Reporting Safety Defects to the Canadian
Government..............................................7-11
Reporting Safety Defects to
General Motors.........................................7-11
Service Publications Ordering Information.........7-12
Section 7 Customer Assistance and Information
7-1

STEP THREE:Both General Motors and your dealer are
committed to making sure you are completely satis®ed
with your new vehicle. However, if you continue to remain
unsatis®ed after following the procedure outlined in Steps
One and Two, you should ®le with the BBB Auto Line
Program to enforce any additional rights you may have.
Canadian owners refer to your Warranty and Owner
Assistance Information booklet for information on the
Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ®lling out a court
action, use of the program is free of charge and your case
will generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can ®nd your speci®c vehicle information
all in one place.
The Owner Center allows you to:
·Get e-mail service reminders.
·Access information about your speci®c vehicle,
including tips and videos and an electronic
version of this owner's manual. (United States only)
·Keep track of your vehicle's service history and
maintenance schedule.
·Find GM dealers for service nationwide.
·Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3