phone GMC SIERRA 2004 Owner's Guide

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use the Text Telephones
(TTYs), GMC has TTY equipment available at its
Customer Assistance Center. Any TTY user can
communicate with GMC by dialing: 1-800-GMC-8583
(462-8583). (TTY users in Canada can dial
1-800-263-3830.)
Customer Assistance Offices
GMC encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
GMC, the letter should be addressed to GMC's
Customer Assistance Center.
United States
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
1-800-GMC-8782 (462-8782)
1-800-GMC-8583 (462-8583) (For Text
Telephone devices (TTYs))
Roadside Assistance: 1-800-GMC-8782 (462-8782)
Fax Number: 313-381-0022
From Puerto Rico
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
7-4

Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries (Except
Puerto Rico and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
quali®ed applicants, can
reimburse you up to $1,000
toward eligible aftermarket
driver or passenger
adaptive equipment you
may require for your vehicle
(hand controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle's eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935. Text
telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
7-5

For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
·Your name, home address, and home telephone
number
·Telephone number of your location
·Location of the vehicle
·Model, year, color, and license plate number
·Mileage, Vehicle Identi®cation Number, and delivery
date of the vehicle
·Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. GMC Roadside Assistance: 1-800-462-8782, text
telephone (TTY) users, call 1-888-889-2438.
GMC reserves the right to limit services or
reimbursement to an owner or driver when, in GMC's
judgement, the claims become excessive in frequency or
type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without noti®cation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
GMC has always exempli®ed quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
7-7

Child Restraints (cont.)
Top Strap Anchor Location............................1-45
Where to Put the Restraint...........................1-42
Chime Level Adjustment.................................3-131
Cigarette Lighter.............................................3-21
Cleaning
Inside of Your Vehicle.................................5-117
Outside of Your Vehicle..............................5-120
Underbody Maintenance.............................5-123
Video Screen............................................3-131
Weatherstrips............................................5-119
Cleaning Aluminum or Chrome-Plated Wheels . . . 5-122
Cleaning Exterior Lamps/Lenses......................5-120
Cleaning Fabric/Carpet...................................5-117
Cleaning Glass Surfaces................................5-119
Cleaning Interior Plastic Components...............5-119
Cleaning Leather...........................................5-118
Cleaning the Mirror.................................2-57, 2-60
Cleaning the Top of the Instrument Panel.........5-119
Cleaning the Windshield and Wiper Blades.......5-121
Cleaning Tires..............................................5-122
Cleaning Vinyl..............................................5-118
Climate Control System...................................3-21
Dual..........................................................3-22
Dual Automatic............................................3-26
Clutch, Hydraulic.............................................5-32
Compass Calibration...............................2-57, 2-58
Compass Operation.........................................2-58Compass Variance..................................2-56, 2-59
Content Theft-Deferrent....................................2-19
Control of a Vehicle.......................................... 4-5
Coolant
Engine Temperature Gage............................3-46
Heater, Engine............................................2-25
Surge Tank Pressure Cap.............................5-36
Cooling System..............................................5-39
Crew Cab......................................................1-58
Cruise Control................................................3-11
Cruise Control Light........................................3-53
Cupholder(s)..................................................2-66
Current and Past Model Order Forms................7-13
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors....7-11
Reporting Safety Defects to the Canadian
Government............................................7-11
Reporting Safety Defects to the United States
Government............................................7-11
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-12
4

Headlamps (cont.)
Front Turn Signal, Sidemarker and Daytime
Running Lamps........................................5-66
Halogen Bulbs............................................5-64
Pickup Box Identi®cation and Fender Marker
Lamps....................................................5-70
Roof Marker Lamps.....................................5-67
Headphones.................................................3-122
Heated Seats................................................... 1-6
Heating.........................................................3-31
Heavy-DutyTrailer Wiring Harness Package........4-96
Highway Hypnosis...........................................4-44
Hill and Mountain Roads..................................4-45
Hitches..........................................................4-88
Hood
Checking Things Under................................5-10
Release.....................................................5-10
Horn............................................................... 3-7
How to Add Coolant to the Coolant Surge Tank
for Gasoline Engines....................................5-41
How to Add Fluid............................5-27, 5-30, 5-32
How to Check........................5-25, 5-28, 5-31, 5-85
How to Check and Add Fluid............................5-33
How to Check Lubricant...................................5-59
How to Check Power Steering Fluid..................5-46
How to Inspect...............................................5-23
How to Use This Manual...................................... iiHow to Wear Safety Belts Properly...................1-16
Hydraulic Clutch.............................................5-32
Hydroplaning..................................................4-40
I
If No Steam Is Coming From Your Engine..........5-38
If Steam Is Coming From Your Engine...............5-37
If the Light is Flashing.....................................3-50
If the Light Is On Steady.................................3-50
If You Are Caught in a Blizzard.........................4-49
If You Are Stuck in Sand, Mud, Ice or Snow.......4-51
If You Do Decide To Pull A Trailer.....................4-71
Ignition Positions.............................................2-22
Infants and Young Children, Restraints...............1-35
In¯ation - Tire Pressure...................................5-84
Instrument Panel
Cluster.......................................................3-34
Overview..................................................... 3-4
Instrument Panel Brightness Control..................3-19
Instrument Panel Fuse Block..........................5-126
Interior Lamps................................................3-19
J
Jump Starting.................................................5-53
8