phone GMC SIERRA 2005 User Guide

To use the auxiliary inputs on the RSE system, connect
an external auxiliary device to the color-coded RCA
jacks and turn both the auxiliary device and the
RSE system power on. If the RSE system had been
previously in the DVD player mode, pressing the SRCE
button on the faceplate or the remote control will
switch the RSE system between the auxiliary device
and the DVD player.
How to Change the Video Format when in
the Auxiliary Mode
The auxiliary input video format is preset to NTSC. In
some countries, the video format may be in the PAL
system. To change the video format, perform the
following:
1. Press the display menu button.
2. Press the down arrow button to highlight the Video
Format option.
3. Press the enter button to select Video Format.
4. Press the right or left arrow button to select
the desired video format.
5. Press the enter button to accept the change.
Audio Output
Audio from the DVD player or auxiliary inputs may be
heard through the following possible sources:
Wireless Headphones
Vehicle Speakers
Vehicle wired headphone jacks on the Rear Seat
Audio system (if equipped)
The RSE system will always transmit the audio signal by
infrared to the wireless headphones, if there is audio
available. See “Headphones” previously for more
information.
The RSE system is capable of outputting audio to the
vehicle speakers by using the radio. The RSE
system may be selected as an audio source on the
radio if the RSE system power is on. Once the
RSE system is selected as an audio source on the
radio, adjust the speaker volume on the radio, if
necessary. If the RSE system power is not on, the RSE
system will not be an available source on the radio.
Refer to the radio information for the radio that
your vehicle has for more information.
The RSE system is capable of outputting audio to the
wired headphone jacks on the rear seat audio system
(if equipped). The RSE system may be selected as
an audio source on the rear seat audio system if
the RSE system power is on. Refer toRear Seat Audio
(RSA) on page 3-122for more information.
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Video Screen
The video screen is located in the overhead console.
To use the video screen, push forward on the release
latch and the screen will fold down. Adjust the screen’s
position as desired. When the video screen is not in
use, push it up into its latched position.
The DVD player and display will continue to operate
when the screen is in the up or the down position.
The video screen contains the transmitters for the
wireless headphones and the remote control. If the
screen is in the closed position, the signals will not be
available for the operation of the headphones or
the remote control.
Notice:Directly touching the video screen may
damage it. Do not touch the screen. See “Cleaning
the Video Screen” later in this section for more
information.
DVD Player
The DVD player is located in the overhead console.
The DVD player can be controlled by the buttons on the
DVD player and/or by the buttons on the remote
control. See “Remote Control” later in this section for
more information.The DVD player power may be turned on when the
ignition is in RUN, ACCESSORY, or when Retained
Accessory Power (RAP) is active.
The RSE system DVD player is only compatible with
DVDs of the appropriate region code for the country that
the vehicle was sold in. The DVD region code is
printed on the jacket of most DVDs.
Standard audio CDs, CD-R, CD-RW, Video CD and
Photo CD/CD-R media are fully supported by this DVD
player. DVD-R and DVD-RW media is supported if
formatted as DVD-Video. DVD+R and DVD+RW media
may or may not be supported by the DVD player.
The DVD player does not support DVD-RAM,
DVD-ROM, and DVD Audio media. An error message
will appear on the display if this type of media is inserted
into the DVD player.
When using the wired headphones, not included, if the
front seat passengers play a CD in the Radio with
Six-Disc CD (if equipped) or use XM™ Satellite Radio
Service (if equipped), you will hear the audio for
these sources, instead of the DVD or CD that is currently
playing through the RSE.
If an error message appears on the video screen,
see “DVD Messages” later in this section.
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Problem Recommended Action
The remote control does
not work.Check to make sure there
is no obstruction between
the remote control and the
transmitter window.
Check the batteries to
make sure they are not
dead or installed
incorrectly.
The parental control
button might have been
turned on. The power
indicator light will ash.
After stopping the player,
I push Play but
sometimes the DVD
starts where I left off and
sometimes at the
beginning.If the stop button was
pressed one time, the
DVD player will resume
playing where the DVD
was stopped. If the stop
button was pressed two
times the DVD player will
begin to play from the
beginning of the DVD.
The auxiliary source is
running but there is no
picture or sound.Check that the DVD
player is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.Problem Recommended Action
My disc is stuck in the
player. The Load/Eject
button does not work.Turn the DVD power off,
then on, then press the
load/eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
disc and DVD player.
Sometimes the wireless
headphone audio cuts
out or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in the
vehicle.
Check that the
headphones are facing
the front of the vehicle.
I lost the remote and/or
the headphones.See your dealer for
assistance.
The DVD is playing, but
there is no picture or
sound.Check that the DVD
player is in DVD mode.
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Problem Recommended Action
The audio/video skips
or jumps.The DVD or CD could be
dirty, scratched, or
damaged.
The audio from the radio
for the Radio with
Six-Disc CD and XM™
has taken over the audio
from the DVD or CD when
using the wired
headphones.The RSE is working
correctly.
Use the wireless
headphones or have the
front seat passengers
listen to another audio
source.
DVD Messages
The following errors may be displayed on the
video screen:
Disc Format Error:This message will be displayed if a
disc is inserted upside down, if the disc is not readable,
or if the format is not compatible with the DVD player.
Load/Eject Error:This message will be displayed if the
disc is not properly loaded or ejected.
Disc Play Error:This message will be displayed if the
DVD player cannot play the disc. Scratched or
damaged discs will cause this error.Region Code Error:This message will be displayed if
the region code of the DVD is not compatible with
the region code of the DVD player.
No Disc:This message will be displayed if any of the
buttons on the DVD faceplate or remote control are
pressed and no disc is present in the DVD player.
DVD Distortion
There may be an experience with audio distortion in the
wireless headphones when operating cellular phones,
scanners, CB radios, Global Positioning Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player
when operating one of these devices in or near
the vehicle.
* Excludes the OnStar
®System.
Cleaning the Video Screen
Pour some isopropyl or rubbing alcohol on a clean cloth
and gently wipe the video screen. Do not spray
directly onto the screen and do not press too hard or
too long on the video screen.
3-121

Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the sources: radio, cassette tapes, CDs, or DVDs.
However, the rear seat passengers can only control the
sources that the front seat passengers are not
listening to. For example, rear seat passengers may
listen to and control cassette tapes, CDs, or DVDs
through the headphones while the driver listens to the
radio through the front speakers. The rear seat
passengers have control of the volume for each set of
headphones.
The front seat audio controls always have priority over
the RSA controls. If the front seat passengers switch the
source for the main radio to a remote source, the RSA will
not be able to control the source. You can operate the
rear seat audio when the main radio is off.
P(Power):Press this button to turn the system on or
off. The rear speakers will be muted when the power
is turned on unless your vehicle is equipped with
the Bose
®audio system.
u(Volume):Turn this knob to increase or to
decrease the volume. The left knob controls the left
headphones and the right knob controls the right
headphones.
SRC (Source):Press this button to select a source:
radio, cassette tapes, CDs, or DVDs.
3-122

Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-11.
Defensive driving really means “be ready for anything.”
On city streets, rural roads, or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when
the vehicle in front of you is going to brake or
turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task — such as concentrating on a cellular
telephone call, reading, or reaching for something onthe oor — makes proper defensive driving more
difficult and can even cause a collision, with resulting
injury. Ask a passenger to help do things like this, or pull
off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It is the number one contributor
to the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive a
vehicle:
Judgment
Muscular Coordination
Vision
Attentiveness
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.
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The heavier the rain, the harder it is to see. Even if your
windshield wiper blades are in good shape, a heavy
rain can make it harder to see road signs and
traffic signals, pavement markings, the edge of the road,
and even people walking.
It is wise to keep your wiping equipment in good shape
and keep your windshield washer tank lled with
washer uid. Replace your windshield wiper inserts
when they show signs of streaking or missing areas on
the windshield, or when strips of rubber start to
separate from the inserts.
Driving too fast through large water puddles or even
going through some car washes can cause problems,
too. The water may affect your brakes. Try to avoid
puddles. But if you cannot, try to slow down before you
hit them.
{CAUTION:
Wet brakes can cause accidents. They will not
work as well in a quick stop and may cause
pulling to one side. You could lose control of
the vehicle.
After driving through a large puddle of water
or a car wash, apply your brake pedal lightly
until your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reections from trees, telephone
poles, or other vehicles, and raindrops dimple the water’s
surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
4-37

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-5
Courtesy Transportation...................................7-7
Vehicle Data Collection and Event
Data Recorders..........................................7-9Reporting Safety Defects................................7-10
Reporting Safety Defects to the United
States Government....................................7-10
Reporting Safety Defects to the
Canadian Government................................7-11
Reporting Safety Defects to
General Motors.........................................7-11
Service Publications Ordering Information.........7-11
Section 7 Customer Assistance and Information
7-1

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
lling out a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing,
or speech-impaired and who use the Text Telephones
(TTYs), GMC has TTY equipment available at its
Customer Assistance Center. Any TTY user can
communicate with GMC by dialing: 1-800-GMC-8583
(462-8583). (TTY users in Canada can dial
1-800-263-3830.)
Customer Assistance Offices
GMC encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
GMC, the letter should be addressed to GMC’s
Customer Assistance Center.
United States
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
1-800-GMC-8782 (462-8782)
1-800-GMC-8583 (462-8583) (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-GMC-8782 (462-8782)
Fax Number: 313-381-0022From Puerto Rico
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors Business Unit.
7-4