service GMC SIERRA 2011 Owner's Manual

Black plate (2,1)GMC Sierra Owner Manual - 2011
2011 GMC Sierra Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-42
Bulb Replacement . . . . . . . . . . 10-44
Electrical System . . . . . . . . . . . . 10-49
Wheels and Tires . . . . . . . . . . . 10-57
Jump Starting . . . . . . . . . . . . . . . 10-98
Towing . . . . . . . . . . . . . . . . . . . . . 10-103
Appearance Care . . . . . . . . . . 10-108
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts . . . . . . . 11-8
Maintenance Records . . . . . . . 11-12 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-16
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-17
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)GMC Sierra Owner Manual - 2011
Introduction iii
The names, logos, emblems,
slogans, vehicle model names,
and vehicle body designs appearing
in this manual including, but not
limited to, GM, the GM logo, GMC,
the GMC Truck Emblem, and
SIERRA are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase
or due to changes subsequent to
the printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each
of the features found on your
vehicle. For vehicles first sold
in Canada, substitute the name
“General Motors of Canada Limited”
for GMC Division wherever it
appears in this manual.
If the vehicle has the Duramax
®
Diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438
de langue française
www.helminc.com
Litho in U.S.A.
Part No. 25965915 B Second Printing©2010 General Motors LLC. All Rights Reserved.

Black plate (4,1)GMC Sierra Owner Manual - 2011
iv Introduction
Using this Manual
To quickly locate information
about the vehicle, use the Index
in the back of the manual. It is an
alphabetical list of what is in the
manual and the page number
where it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury
or death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage.
This would not be covered by
the vehicle's warranty.
A circle with a slash through it
is a safety symbol which means
“Do Not,” “Do not do this,” or
“Do not let this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (27,1)GMC Sierra Owner Manual - 2011
In Brief 1-27
Storing Radio Stations
A maximum of 36 stations can
be stored as favorites using the
six softkeys located below the
radio station frequency tabs and by
using the radio FAV button. Press
FAV to go through up to six pages
of favorites, each having six favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM, or XM
stations.
For more information, see“Storing
Radio Stations” inAM-FM Radio on
page 7‑8.
Setting the Clock
To set the time and date for the
radio with CD, DVD, and USB Port:
1. Turn the ignition key to
ACC/ACCESSORY or ON/RUN,
then press
O, to turn the
radio on.
2. Press
Hto display HR, MIN,
MM, DD, and YYYY (hour,
minute, month, day, and year).
3. Press the softkey located under any one of the labels to be
changed.
4. To increase or decrease the time or date, turn
fclockwise or
counter‐clockwise.
For detailed instructions on setting
the clock for the vehicle's specific
audio system, see Clock on
page 5‑8.
Satellite Radio
XM is a satellite radio service
that is based in the 48 contiguous
United States and 10 Canadian
provinces. XM satellite radio has a
wide variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
XM service.
For more information, refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.)
.www.xmradio.ca or call
1-877-438-9677 (Canada)
See Satellite Radio on page 7‑10.

Black plate (36,1)GMC Sierra Owner Manual - 2011
1-36 In Brief
Roadside Assistance
Program
U.S.:1-800-GMC-8782
(1‐800‐462-8782)
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0801
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑8
or Roadside Assistance Program
(Mexico) on page 13‑10 for more
information. Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press theQbutton
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.gmcownercenter.com (U.S.)
or www.gm.ca (Canada).
OnStar®
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
Advisors to provide a wide range
of safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can
automatically alert an OnStar
Advisor who is immediately
connected to the vehicle to
see if you need help.

Black plate (37,1)GMC Sierra Owner Manual - 2011
In Brief 1-37
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to
answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not all OnStar services are
available on all vehicles. For more
information, see the OnStar Owner's
Guide; visit www.onstar.com (U.S.)
or www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push the
Q
button to speak with an OnStar
Advisor 24 hours a day, 7 days
a week.
For a full description of OnStar
services and system limitations,
see the OnStar Owner's Guide in
the glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.OnStar service can’t work unless
the vehicle is in a place where
OnStar has an agreement with
a wireless service provider for
service in that area, and the
wireless service provider has
coverage, network capacity,
reception, and technology
compatible with OnStar service.
Service involving location
information about the vehicle
can’t work unless GPS signals
are available, unobstructed,
and compatible with the OnStar
hardware. The vehicle has to have
a working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and the vehicle is in good working
order and in compliance with
all government regulations.

Black plate (38,1)GMC Sierra Owner Manual - 2011
1-38 In Brief
If you try to add, connect, or modify
any equipment or software in the
vehicle, OnStar service may not
work. Other problems OnStar can’t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of the vehicle,
damage to important parts of the
vehicle in a crash, or wireless phone
network congestion or jamming.
SeeRadio Frequency Statement on
page 13‑19 for information
regarding Part 15 of the Federal
Communications Commission
(FCC) rules and Industry Canada
Standards RSS-210/220/310.OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar Hands-Free calling.
See Steering Wheel Controls on
page 5‑3 for more information.
On some vehicles, the Talk button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio
if the OnStar Advisor cannot be
heard.
If the light next to the OnStar
buttons is red, the system may
not be functioning properly.
Push the
Qbutton and request a
vehicle diagnostic check. If the light
appears clear (no light appears),
your OnStar subscription has
expired and all services have been
deactivated. Push the
Qbutton to
confirm that the OnStar equipment
is active.

Black plate (3,1)GMC Sierra Owner Manual - 2011
Keys, Doors and Windows 2-3
Remote Keyless
Entry (RKE) System
SeeRadio Frequency Statement on
page 13‑19 for information
regarding Part 15 of the Federal
Communications Commission
(FCC) rules and Industry Canada
Standards RSS-210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance.
The transmitter may be
too far from the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑3.
With Remote Start
(without Remote Start Similar)
/(Remote Vehicle Start):
For vehicles with this feature,
press
/to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start on page 2‑5 for additional
information.
Q(Lock): Press to lock all the
doors.
If enabled through the Driver
Information Center (DIC),
the turn signal lamps flash once
to indicate locking has occurred.
If enabled through the DIC, the
horn chirps when
Qis pressed
again within three seconds.
See Vehicle Personalization
(with DIC Buttons) on page 5‑52
for additional information.
Pressing
Qarms the content
theft‐deterrent system.
See Anti-Theft Alarm
System on page 2‑12.

Black plate (13,1)GMC Sierra Owner Manual - 2011
Keys, Doors and Windows 2-13
Testing the Alarm
To test the alarm:
1. Lower the driver window andopen the driver door.
2. Press lock on the RKE transmitter.
3. Close the door and wait for the security light to go out.
4. Reach in through the window, unlock the door with the manual
door lock, and open the door.
This should set off the alarm.
If the alarm does not sound when
it should but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, see Fuses and Circuit
Breakers on page 10‑50.
If the alarm does not sound or the
headlamps do not flash, see your
dealer for service.
Immobilizer
See Radio Frequency Statement on
page 13‑19 for information
regarding Part 15 of the Federal
Communications Commission
(FCC) rules and Industry Canada
Standards RSS-210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned
to ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position. You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and
the security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be
a problem with the theft-deterrent
system. Turn the ignition off and
try again.

Black plate (14,1)GMC Sierra Owner Manual - 2011
2-14 Keys, Doors and Windows
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this
time, you may also want to check
the fuse. SeeFuses and Circuit
Breakers on page 10‑50. If the
engine still does not start with the
other key, the vehicle needs service.
If the vehicle does start, the first key
may be faulty. See your dealer who
can service the PASS-Key III+ to
have a new key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are
lost or do not operate, you must
see your dealer or a locksmith who
can service PASS-Key III+ to have
keys made and programmed to the
system. See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has
a
1stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key. 4. Insert the new key to be
programmed and turn it to
the ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn
off once the key has been
programmed.
5. Repeat Steps 1 through 4 if additional keys are to be
programmed.
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device
that disarms or deactivates the
theft-deterrent system in the vehicle.