wheel GMC SIERRA 2014 Service Manual

Black plate (27,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-27
3. Wait until after the beepcompletes, then clearly speak
one of the commands described
in this section.
Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems to
be taking too long to finish,
press
gagain and the beep
should happen right away.
There are two voice prompt modes
supported:
.Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
.Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt. Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
buttons on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using
voice commands, or some
selections may expedite a session.
If a selection is made using a
manual control, the dialog will
progress in the same way as if the
selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is pressing on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.Press the Home screen button.
This will terminate the voice
recognition session.
.Press or say
“Cancel”or“Exit” to
terminate the voice recognition
session and display the screen
from which voice recognition
was initiated.
.Pression the steering wheel
controls to terminate the voice
session and display the screen
from which voice recognition
was initiated.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form (English
only), or direct commands that state
the application and the task.

Black plate (33,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-33
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See“Pairing”in
this section.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this
section.
.See “Storing and Deleting Phone
Numbers” in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons on the instrument
panel, faceplate, and the steering
wheel to operate the Bluetooth
system.
Steering Wheel Controls
g(Push to Talk): Press to answer
incoming calls, confirm system
information, and start voice
recognition.
i(End Call): Press to end a call,
reject a call, or cancel an operation.
Press to mute or unmute the
infotainment system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 7-2.
MENU: Turn to scroll through a list.
Press to select the highlighted list
option.
{(Home Page): Press to go to the
Home Page. See Home Page on
page 7-6.

Black plate (37,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-37
The Recent Calls menu allows you
to access the phone numbers from
the Incoming Calls, Outgoing Calls,
and Missed Calls menus on the cell
phone to make a call.
To make a call using the
Contacts menu:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob to highlight Contacts and press to select.
3. Turn the MENU knob to highlight the letter group and press to
select.
4. Turn the MENU knob to highlight the contact and press to select.
5. Turn the MENU knob to highlight the desired number, then press
the MENU knob to call the
contact. To make a call using the Recent
Calls menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob to highlight Recent Calls and press to
select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the button below the
appropriate screen button.
3. Turn the MENU knob to highlight the contact or the phone
number.
4. Press the MENU knob to call the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button. 2. Turn the MENU knob and press
to select Keypad.
3. Turn the MENU knob to highlight the first digit and press to select.
Continue this process through
the number. To call, press the
button just below the CALL
screen button.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
.Pressgon the steering wheel
controls.

Black plate (38,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
7-38 Infotainment System
Declining a Call
To decline a call, do one of the
following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
.Pressgon the steering wheel
controls. Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
.Pression the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.

Black plate (39,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-39
Bluetooth (Voice
Recognition - Base
Radio)
Using Voice Recognition
To use voice recognition, pressg
on the steering wheel. Use the
commands below for the various
voice features. For additional
information, say“Help”while you
are in a voice recognition menu.
Pairing
Pairing a Phone
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four-digit
Personal Identification Number
(PIN). The PIN is used in Step 5. 4. Start the pairing process on the
cell phone that you want to pair.
For help with this process, see
your cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. After the
PIN is successfully entered, the
system prompts you to provide a
name for the paired cell phone.
This name will be used to
indicate which phones are
paired and connected to the
vehicle. The system responds
with “ has been
successfully paired” after the
pairing process is complete.
6. Repeat Steps 1−5 to pair additional phones. Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with
“is connected”
after that phone name.
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name to delete is
unknown, see “Listing All Paired
and Connected Phones.”
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
for which phone to delete.
4. Say the name of the phone to delete.

Black plate (47,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
Infotainment System 7-47
To make a call using the Recent
Calls menu:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob to highlight Recent Calls and press to
select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the button below the
appropriate screen button.
3. Turn the MENU knob to highlight the contact or the phone
number.
4. Press the MENU knob to call the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button. 2. Turn the MENU knob and press
to select Keypad.
3. Turn the MENU knob to highlight the first digit and press to select.
Continue this process through
the number. To call, press the
button just below the CALL
screen button.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
.Pressgon the steering wheel
controls. Declining a Call
To decline a call, do one of the
following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
.Pressgon the steering wheel
controls.

Black plate (48,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
7-48 Infotainment System
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
.Pression the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. 1. When a call is active, press the
button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition - Base
Connected Radio)
Using Bluetooth Voice
Recognition
To use voice recognition, press thegbutton on the steering wheel. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition on page 7-26 for help
using voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed by
a tone.

Black plate (8,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 6/6/14
8-8 Climate Controls
Sensors
The solar sensor, located in the
defrost grille in the middle of the
instrument panel, monitors the solar
heat. Do not cover the solar sensor
or the system will not work properly.
There is also an exterior
temperature sensor behind the front
grille. This sensor reads the outside
air temperature and helps maintain
the temperature inside the vehicle.
Any cover on the front of the vehicle
including a snow plow, could cause
a false reading in the displayed
temperature.The climate control system uses the
information from these sensors to
maintain comfort settings by
adjusting the outlet temperature, fan
speed, and the air delivery mode.
The system may also supply cooler
air to the side of the vehicle facing
the sun. The recirculation mode will
also be used as needed to maintain
cool outlet temperatures.
Air Vents
Use the air vents in the center and
on the side of the instrument panel
to direct airflow. Use the
thumbwheels near the air vents to
open or close off the airflow.
Air vents blow warm air on the side
windows in cold weather. If Floor,
Defog or Defrost modes are
selected, a small amount of air will
come from the vents close to the
window. If the airflow is shut off
using the thumbwheels, warm air
will be directed to the other
instrument panel vents. This is
normal operation.
Use the thumbwheels to turn vent
airflow on or off based on the mode
selected.

Black plate (1,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - CRC - 6/6/14
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Driving . . . . . . . . . . . . . . 9-6
Driving on Wet Roads . . . . . . . . 9-11
Highway Hypnosis . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . 9-12
Winter Driving . . . . . . . . . . . . . . . 9-12
If the Vehicle Is Stuck . . . . . . . . 9-14
Vehicle Load Limits . . . . . . . . . . 9-15
Truck-Camper LoadingInformation . . . . . . . . . . . . . . . . . 9-21
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-23
Adjustable Throttle and BrakePedal . . . . . . . . . . . . . . . . . . . . . . . 9-24
Ignition Positions . . . . . . . . . . . . 9-24 Starting the Engine . . . . . . . . . . 9-26
Fast Idle System . . . . . . . . . . . . . 9-28
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . 9-28
Engine Coolant Heater . . . . . . . 9-29
Shifting Into Park . . . . . . . . . . . . 9-30
Shifting out of Park . . . . . . . . . . 9-31
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . 9-32
Active Fuel Management
®. . . 9-32
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-32
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . 9-33
Automatic Transmission
Automatic Transmission . . . . . 9-33
Manual Mode . . . . . . . . . . . . . . . . 9-37
Tow/Haul Mode . . . . . . . . . . . . . . 9-38
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . 9-39
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-52
Parking Brake . . . . . . . . . . . . . . . 9-53
Brake Assist . . . . . . . . . . . . . . . . . 9-53
Hill Start Assist (HSA) . . . . . . . 9-54
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . 9-54
Hill Descent Control (HDC) . . . . . . . . . . . . . . 9-56
Locking Rear Axle . . . . . . . . . . . 9-57
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-57
Driver Assistance Systems
Driver Assistance
Systems . . . . . . . . . . . . . . . . . . . . 9-60
Assistance Systems for Parking or Backing . . . . . . . . . 9-61
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . 9-64
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 9-64
Lane Departure Warning (LDW) . . . . . . . . . . . . . 9-66
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-68
Gasoline Specifications . . . . . . 9-70
California FuelRequirements . . . . . . . . . . . . . . 9-70
Fuels in Foreign Countries . . . 9-70
Fuel Additives . . . . . . . . . . . . . . . 9-70

Black plate (2,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - CRC - 6/6/14
9-2 Driving and Operating
E85 or FlexFuel . . . . . . . . . . . . . . 9-70
Filling the Tank . . . . . . . . . . . . . . 9-71
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-73
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-74
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-74
Trailer Towing . . . . . . . . . . . . . . . . 9-77
Towing Equipment . . . . . . . . . . . 9-89
Trailer Sway Control (TSC) . . . . . . . . . . . . . . 9-98
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-99
Adding a Snow Plow or Similar Equipment . . . . . . . . . . 9-99
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . 9-103
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.