change time GMC SIERRA 2018 Service Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Customer Information 469
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle's powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
GMC reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
GMC reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
472 Customer Information
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Customer Information 475
Without Pouch: Owner’s
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170 Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of
the Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt
RSS's / ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
OnStar 485
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility
feature is also offered within OnStar
Smart Driver. See www.onstar.com
for details regarding vehicle
eligibility and system limitations.
OnStar, General Motors, and their
affiliates are not insurance
providers. Obtain insurance only
from licensed insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days. .
After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.
Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
486 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 475.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
OnStar 487
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0336. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
496 Index
General Information (cont'd)Vehicle Care . . . . . . . . . . . . . . . . . . 342
Glove Box . . . . . . . . . . . . . . . . . . . . . . 124
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 469
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 378
Hazard Warning Flashers . . . . . . . 180
Head Restraints . . . . . . . . . . . . . . . . . 58
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 377
Automatic . . . . . . . . . . . . . . . . . . . . . 179
Bulb Replacement . . . . . . . . . . . . 378
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 179
Flash-to-Pass . . . . . . . . . . . . . . . . . 179
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 378
High-Beam On Light . . . . . . . . . . 157
High/Low Beam Changer . . . . . 179
Lamps On Reminder . . . . . . . . . 157
Heated Steering Wheel . . . . . . . . . . . . . . . 130
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Heated Mirrors . . . . . . . . . . . . . . . . . . . 50 Heater
Engine Coolant . . . . . . . . . . . . . . . 260
Heating . . . . . . . . . . . . . . .224, 226, 228
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 380
High-Beam On Light . . . . . . . . . . . . 157
High-Speed Operation . . . . . . . . . . 399
Hill and Mountain Roads . . . . . . . . 245
Hill Descent Control (HDC) . . . . . 284
Hill Descent Control Light . . . . . . . 153
Hill Start Assist (HSA) . . . . . . . . . . 282
Home Page . . . . . . . . . . . . . . . . . . . . . 189
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 70
HVAC . . . . . . . . . . . . . . . . .224, 226, 228
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Ignition Positions . . . . . . . . . . . . . . . 256
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 374
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 46
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 154 Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 94
Infotainment . . . . . . . . . . . . . . . . . . . . 186
Infotainment System . . . . . . . . . . . . 478
Instrument Cluster . . . . . . . . . . . . . . 138
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 124
Interior Rearview Mirrors . . . . . . . . . 51
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 203
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 426
K
Keyless EntryRemote (RKE) System . . . . . . . . . 37
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
L
Labeling, Tire Sidewall . . . . . . . . . . 391
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . 182
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 183
Daytime Running (DRL) . . . . . . 179
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 183

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
502 Index
Towing (cont'd)Trailer . . . . . . . . . . . . . . . . . . . . . . . . 307
Trailer Sway Control (TSC) . . . 334
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 430
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . 155
Off Light . . . . . . . . . . . . . . . . . . . . . . 154
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 282
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 218
Trailer Sway Control (TSC) . . . . . . . . . . 334
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 48
Towing . . . . . . . . . . . . . . . . . . . . . . . . 307
Transfer Case . . . . . . . . . . . . . . . . . . 272
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 265
Fluid, Automatic . . . . . . . . . 354, 357
Temperature Gauge . . . . . . . . . . 145
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 471
Trip Odometer . . . . . . . . . . . . . . . . . . 142
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . . 253
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 181 Turn Signal
Bulb Replacement . . . . . . . . . . . . 378
U
Uniform Tire Quality Grading . . . 410
Universal Remote System . . . . . . 172Operation . . . . . . . . . . . . . . . . . . . . . 174
Programming . . . . . . . . . . . . . . . . . 172
Updates Software . . . . . . . . . . . . . . . . . . . . . . 189
USB Port . . . . . . . . . . . . . . . . . . . . . . . 197
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 44
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 236
Identification Number (VIN) . . . 460
Load Limits . . . . . . . . . . . . . . . . . . . 248
Messages . . . . . . . . . . . . . . . . . . . . 164
Personalization . . . . . . . . . . . . . . . 165
Remote Start . . . . . . . . . . . . . . . . . . . 39
Security . . . . . . . . . . . . . . . . . . . . . . . . 44
Speed Messages . . . . . . . . . . . . . 164
Towing . . . . . . . . . . . . . . . . . . . . . . . . 430
Vehicle Ahead Indicator . . . . . . . . 154 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 397
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 477
Ventilation, Air . . . . . . . . . . . . . . . . . . 231
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Voice Recognition . . . . . . . . . . . . . . 205
Voltage Devices and Wiring . . . . 380
Voltmeter Gauge . . . . . . . . . . . . . . . 145
W
Warning Brake System Light . . . . . . . . . . . 152
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 295
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 137
Warnings Hazard Flashers . . . . . . . . . . . . . . 180
Washer Fluid . . . . . . . . . . . . . . . . . . . 366
Wheels Alignment and Tire Balance . . .411
Different Size . . . . . . . . . . . . . . . . . 409
Replacement . . . . . . . . . . . . . . . . . 412
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Where to Put the Restraint . . . . . . 98
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . 482