emergency towing GMC SIERRA 2018 Owner's Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
364 Vehicle Care
If there is an engine overheat
warning, but no steam is seen or
heard, the problem may not be too
serious. Sometimes the engine can
get a little too hot when the vehicle:
.Climbs a long hill on a hot day.
. Stops after high-speed driving.
. Idles for long periods in traffic.
. Tows a trailer; see Trailer Towing
0 307.
If the ENGINE OVERHEATED
STOP ENGINE or the ENGINE
OVERHEATED IDLE ENGINE
message appears with no sign of
steam, try this for a minute or so: 1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the
highest fan speed. Open the
windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or
N (Neutral) and let the
engine idle. If the temperature overheat gauge is
no longer in the overheat zone or an
overheat warning no longer
displays, the vehicle can be driven.
Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally
and have the cooling system
checked for proper fill and function.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is still no sign of steam and
the vehicle is equipped with an
engine driven cooling fan, push
down the accelerator until the
engine speed is about twice as fast
as normal idle speed for at least
five minutes while the vehicle is
parked. If the warning is still there,
turn off the engine and get everyone
out of the vehicle until it cools down.
If there is no sign of steam, idle the
engine for five minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down.Overheated Engine
Protection
Operating Mode
If an overheated engine condition
exists and the ENGINE POWER IS
REDUCED message displays, an
overheat protection mode which
alternates firing groups of cylinders
helps to prevent engine damage. In
this mode, a loss in power and
engine performance will be noticed.
This operating mode allows the
vehicle to be driven to a safe place
in an emergency. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
Caution
After driving in the overheated
engine protection operating
mode, the engine oil will be
severely degraded. Any repairs
performed before the engine is
cool may cause engine damage.
Allow the engine to cool before
(Continued)

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
470 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip
was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Customer Information 473
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
469.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
494 Index
D
Damage Repair, Collision . . . . . . . 472
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 478
OnStar . . . . . . . . . . . . . . . . . . . . . . . 478
Data Recorders, Event . . . . . . . . . 477
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 179
Defensive Driving . . . . . . . . . . . . . . . 236
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 484
Distracted Driving . . . . . . . . . . . . . . . 235
Dome Lamps . . . . . . . . . . . . . . . . . . . 183
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 158
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Power Locks . . . . . . . . . . . . . . . . . . . . 41
Drive Belt Routing, Engine . . . . . . 464
Driver Assistance Systems . . . . . 288
Driver Information
Center (DIC) . . . . . . . . . . . . . 158, 160
Driving Assistance Systems . . . . . . . . . . 292
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 303
Defensive . . . . . . . . . . . . . . . . . . . . . 236
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 236 Driving (cont'd)
For Better Fuel Economy . . . . . . . 33
Hill and Mountain Roads . . . . . . 245
If the Vehicle is Stuck . . . . . . . . . 247
Loss of Control . . . . . . . . . . . . . . . 238
Off-Road . . . . . . . . . . . . . . . . . . . . . 239
Off-Road Recovery . . . . . . . . . . . 238
Vehicle Load Limits . . . . . . . . . . . 248
Wet Roads . . . . . . . . . . . . . . . . . . . 244
Winter . . . . . . . . . . . . . . . . . . . . . . . . 245
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 228
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 300
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 336
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 381
Fuses and Circuit Breakers . . . 381
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 385, 386
Overload . . . . . . . . . . . . . . . . . . . . . 380
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 480
Engine Air Cleaner/Filter . . . . . . . . . . . . . 358 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 150
Compartment Overview . . . . . . . 345
Coolant Heater . . . . . . . . . . . . . . . 260
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 144
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 155
Cooling System . . . . . . . . . . . . . . . 359
Drive Belt Routing . . . . . . . . . . . . 464
Exhaust . . . . . . . . . . . . . . . . . . . . . . 264
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Oil Life System . . . . . . . . . . . . . . . 353
Oil Pressure Gauge . . . . . . . . . . 143
Oil Pressure Light . . . . . . . . . . . . 156
Overheated Protection Operating Mode . . . . . . . . . . . . . 364
Overheating . . . . . . . . . . . . . . . . . . 363
Power Messages . . . . . . . . . . . . . 164
Running While Parked . . . . . . . . 265
Starting . . . . . . . . . . . . . . . . . . . . . . . 258
Entry Lighting . . . . . . . . . . . . . . . . . . . 184
Equipment, Towing . . . . . . . . . . . . . 325
Event Data Recorders . . . . . . . . . . 477
Exit Lighting . . . . . . . . . . . . . . . . . . . . 184
Extender, Seat Belt . . . . . . . . . . . . . . 75
Exterior Lamp Controls . . . . . . . . . 176