service schedule GMC SIERRA 2022 Owner's Manual
[x] Cancel search | Manufacturer: GMC, Model Year: 2022, Model line: SIERRA, Model: GMC SIERRA 2022Pages: 474, PDF Size: 15.09 MB
Page 448 of 474

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
Customer Information 447
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverageperiod in Canada), Federal Emission,
Extended Powertrain or Electric specific
warranties in both the U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled
“Limited Warranty and
Owner Assistance Information” produced for
new vehicles provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However, if you
are unable to do so, your dealer may offer
the following transportation options:
Shuttle Service
This includes one-way or round-trip shuttle
service within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If overnight warranty repairs are needed,
and public transportation is used, the
expense must be supported by original
receipts and within the maximum amount
allowed by GM. If U.S. customers arrange their own transportation, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should
reflect actual costs and be supported by
original receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the dealer
may provide an available courtesy rental
vehicle or provide for reimbursement of a
rental vehicle. Reimbursement is limited and
must be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements, insurance
coverage, credit card, etc. Additional fees
such as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion of
the repair are also your responsibility.
It may not be possible to provide a like
vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer.
Contact your dealer for specific availability.
Page 450 of 474

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
Customer Information 449
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0445.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See “Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 066.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Page 460 of 474

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-15883563) - 2022 - CRC - 11/19/21
Connected Services 459
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myGMC mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myGMC mobile app, or
by contacting an OnStar Advisor. On some
vehicles, Wi-Fi can also be managed from
the Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app to
compatible Apple and Android smartphones.
GMC users can access the following services
from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with GMC on social media.
Features are subject to change. For myGMC
mobile app information and compatibility,
see my.gmc.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Page 468 of 474

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-15883563) - 2022 - CRC - 11/19/21
Index 467
Lights (cont'd)Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . 126
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Four-Wheel-Drive . . . . . . . . . . . . . . . . . . . . . . 122
Front Fog Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 127
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 127
High/Low Beam Changer . . . . . . . . . . . . . . 147
Hill Descent Control . . . . . . . . . . . . . . . . . . . 122
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . 123
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . 126
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 117
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Service Electric Parking Brake . . . . . . . . . . . 121
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . . . . . . . 124
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 122
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . . . . . . 124
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Limited-Slip Differential . . . . . . . . . . . . . . . . . . 252
Lock Steering Column . . . . . . . . . . . . . . . . . . . . . . . . 32
Locking Front Axle . . . . . . . . . . . . . . . . . . . . . . . 253
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . 253
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . 22
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 22
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Locks (cont'd)
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 22
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Low Fuel Warning Light . . . . . . . . . . . . . . . . . 126
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . 78
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 48 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 425
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
Malfunction Indicator Lamp . . . . . . . . . . . . . . . 119
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Manual Mode . . . . . . . . . . . . . . . . . . . . . . .237, 239
Manual Windows . . . . . . . . . . . . . . . . . . . . . . . . . 40
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Massage Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Media Avoiding Untrusted Devices . . . . . . . . . . . . 166 Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Messages
Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . . . . . 36
Automatic Dimming Rearview . . . . . . . . . . 37
Blind Spot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 37
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Mirrors, Interior Rearview . . . . . . . . . . . . . . . . . .37
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 249
Monitor System, Tire Pressure . . . . . . . . . . . 385
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . 166
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 458