reset GMC SIERRA 2023 User Guide

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
Infotainment System 149
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0204.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition.
Uplevel Radio
1.O(Power)
.Press to turn the power on.
.Press to mute/unmute the system
when on.
.Press and hold to display the
power off screen or the option to
display the power off screen.
.Turn to decrease or increase the
volume.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0154.
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
See USB Port 0158 or
Bluetooth Audio 0160.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
156 Infotainment System
AM, FM, and SXM Categories
From the AM stations, if equipped with HD
Radio, FM, or SXM (if equipped) display,
touch Categories at the top of the Browse
menu to access the categories list. The list
contains names associated with the AM or
FM stations, or SXM channels. Touch a
category name to display a list of stations
or channels for that category. Touching a
station or channel from the list will tune the
radio to that station or channel.
Storing Radio Station Presets
Favorites show in the area at the top of the
display.
AM, FM, SXM (if equipped), and HD Radio
Stations (if equipped) :Touch and hold a
preset to store the current station or
channel as a favorite. Touch a saved favorite
to recall a favorite station. Favorites can also be stored by touching
H
in a station or channel list. This will
highlight indicating that it is now saved as a
favorite.
The number of favorites displayed is
automatically adjusted by default, but can
be manually adjusted in Settings in the
System tab under Favorites and then Set
Number of Audio Favorites. It can also be
adjusted in Settings in the Apps tab under
Audio and then Set Number of Audio
Favorites.
HD Radio Technology
If equipped, HD Radio is a free service with
features such as digital quality sound, more
stations available on a single frequency such
as HD2 and HD3, and display information
such as artist and song title.
From the Now Playing display, touch the HD
Radio icon to turn HD on or off.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If HD Radio is turned on and the station is
broadcasting in HD Radio, the radio will
automatically tune to the HD version of
the current channel (HD1) after several seconds. The radio will also display
icons representing additional channels
(HD2, ...HD8), that may be available.
When the radio successfully tunes to a
HD station, the HD logo will display and
digital audio will play.
2. Touch the display arrows to tune to the previous or next HD Radio station.
There may be a delay before the station
starts playing.
The HD Radio station number is indicated
next to the HD logo.
HD Radio stations can be saved as favorites.
For a list of all stations, see
www.hdradio.com.
HD Radio Troubleshooting
Digital Audio Delay : Wait for the signal to
process. This can take several seconds.
Volume Change, Audio Skip, Echo, Digital
Audio Lost : Station signal strength may be
weak, the station is out of range, or the
station may be out of alignment. Verify
proper reception on another station.
If the HD Radio signal weakens while
listening to HD1, the radio will automatically
switch to the analog version of the radio
station.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
168 Infotainment System
This symbol indicates the next guidance
maneuver. Touch it to repeat the last
spoken guidance instruction.
Incident Alert (If Equipped)
During active guidance, if the system
determines that there is an incident ahead
but there is not a better route, the system
will play a tone and show a Quick Notice.
This will only show once per incident.
Incident Reports (If Equipped)
Incident report icons, along with traffic flow
data, display on the map during both active
and inactive guidance.
End Route
Touch Cancel at the top right corner to end
active guidance and return to inactive
guidance. If active guidance is canceled
before the destination has been reached, a
pop-up option to Resume Trip will appear.
Resume Trip
The trip can be resumed if it was canceled
by touching the Resume Trip pop-up option.If the system has determined that the
destination has been reached, either because
the arrival view displayed or the destination
has been passed, the Resume Trip option
will not appear.
Favorites
The navigation favorites can have contacts,
addresses, or POIs that have been saved
through the favorite icon on the
details view.
Accessing Favorites
In the Nav application, view the Favorites
list by touching
Hin the search bar along
the top of the Nav map view. If the search
bar is closed, touch
}and selectH.
Saving Favorites
Favorites can be added from a number of
the system’s applications. Touch the
favorites icon to save content as a favorite.
Renaming Navigation Favorites 1. Touch the Settings icon on the Home Page and touch the System tab.
2. Touch Favorites to access the Manage Favorites option. 3. Touch a saved Navigation favorite to
access the edit icon. Touch the edit icon
to rename the favorite.
4. Touch Save to store the renamed favorite.
Recents
TouchHto access a list of recent
destinations.
Recenter Position Icon
Touch the Recenter Position arrow in the
middle of the map view to reset the map to
the current location.
Last Parked Location
The Last Parked Location is the last location
the vehicle engine was turned off. That
location is displayed in the first row of the
Recents list. Touching the last Parked
Location shows the Address Details view to
either save the address or drive to it. The
Last Parked Location can be deleted by
entering the Edit display. Once the Last
Parked Location is deleted, it no longer
appears in the Recents list, unless the
vehicle is started at that location again.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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178 Infotainment System
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see“Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before the pairing
process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
3. Touch Phones at the top of the infotainment display. There is also a
Connect Phones option in the middle of
the Phone display which will shortcut to
the Phone List menu.
4. Touch Add Phone. 5. Select the vehicle name shown on the
infotainment display from your cell
phone’s Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display will need to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show under
Connected.
8. If the vehicle name does not appear on your cell phone, there are a few ways to
start the pairing process over:
.Turn the cell phone off and then
back on.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Reset the cell phone, but this step
should be done as a last effort. 9. If the cell phone prompts to accept
connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone: 1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell phones and mobile
devices.
4. Touch the information icon or pencil icon to the right of the cell phone to open
the cell phone’s settings menu.
5. Touch the First to Connect option, to enable the setting for that device.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
Infotainment System 183
3. Touch to select the desired featuresetting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
zto go to the top level of the
Settings menu.
System
The menu may contain the following:
Time / Date
Allows setting of the clock.
Language
Sets the display language used on the
infotainment display. It may also use the
selected language for voice recognition and
audio feedback.
Phones
Allows connecting to a different cell phone
or mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
Shows connected and available Wi-Fi
networks. If a 4G LTE data package is not active on the
vehicle, the infotainment system can be
connected to an external protected Wi-Fi
network, such as a mobile device or home
hotspot, to utilize connected services.
Wi-Fi Hotspot
Allows adjustment of different Wi-Fi
features.
Privacy
Allows adjustment of the infotainment
privacy settings.
Display
Allows adjustment of the infotainment
display.
Sounds
Allows adjustment of the infotainment
system sounds.
Voice
Allows adjustment of the infotainment voice
recognition features.
Favorites
Allows adjustment of the infotainment
favorite settings.
Updates
If equipped, the vehicle can download and
install select software updates over a
wireless connection. The system will prompt
for certain updates to be downloaded and
installed. There is also an option to check
for updates manually.
To manually check for updates, touch
Settings on the Home Page and select the
System tab. Go to the Vehicle Software
section and touch Updates. Follow the
on-screen prompts. The steps to check for,
download, and install updates may vary by
vehicle.
The vehicle can be used normally during the
software download. Once the download is
complete, there may be a prompt to accept
the installation of the update upon the next
ignition cycle or the next time the vehicle is
shifted into P (Park). For most updates, the
vehicle will be disabled and cannot be driven
during the installation. The system will
deliver messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle software
updates requires Internet connectivity, which
can be accessed through the vehicle’s
built-in 4G LTE connection, if equipped and

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active. If required, data plans are provided
by a third party. Optionally, a secure Wi-Fi
hotspot such as a compatible mobile device
hotspot, home hotspot, or public hotspot
can be used. Applicable data rates may
apply.
To connect the infotainment system to a
secured mobile device hotspot, home
hotspot, or public hotspot, touch Settings on
the Home Page, select the System tab,
followed by Wi-Fi Networks. Select the
appropriate Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in the
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.
Availability of Over-the-Air software updates
varies by vehicle and country. Features are
subject to change. For more information on
this feature, seeOnline Account0398 for
details.
Preferences
Allows the infotainment system to disable
or enable the download of new updates in
the background. About
Shows the infotainment system software
information.
Running Applications
Shows a complete list of applications that
are currently running on the infotainment
system.
Return to Factory Settings
Allows resetting the infotainment system
settings in the vehicle.
Apps
The menu may contain the following:
Android Auto
Allows interacting directly with a mobile
device on the infotainment display. See
Apple CarPlay and Android Auto
0181.
Apple CarPlay
This feature allows you to interact directly
with your mobile device on the infotainment
display. See Apple CarPlay and Android Auto
0 181.
Apps
Shows app settings and information. Audio
Adjusts different audio settings.
Climate
Adjusts different climate settings.
Navigation
Adjusts different navigation settings.
See
Using the Navigation System 0160.
Phone
Adjusts different phone settings.
Vehicle
The menu may contain the following:
Rear Seat Reminder
Allows for a chime and a message when the
rear door has been opened before or during
operation of the vehicle.
Climate and Air Quality
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
188 Infotainment System
.Some safety systems, such as Automatic
Emergency Braking, if equipped, cannot
be turned off.
.The gap setting for Adaptive Cruise
Control and alert timing for Forward
Collision Alert, if equipped, cannot be
changed.
.When trying to change a safety feature
that is not configurable in Teen Driver,
the feature may be grayed out or
removed from the infotainment menu,
or the DIC will display a message
indicating that Teen Driver is active and
the action is not available.
.Super Cruise, if equipped, is not available.
.Enhanced Low Fuel Warning (if equipped)
–When the vehicle is low on fuel, the
low fuel light on the instrument cluster
flashes and the DIC low fuel warning
cannot be dismissed.
.Do not tow a trailer if equipped with
Automatic Emergency Braking.
Report Card
The vehicle owner must secure the driver’s
consent to record certain vehicle data when
the vehicle is driven with a registered Teen
Driver key. There is one Report Card per vehicle. Data is only recorded when a
registered Teen Driver key is used to
operate the vehicle.
The Report Card data is collected from the
time Teen Driver is activated or the last
time the Report Card was reset. The
following items may be recorded:
.Distance Driven
–the total distance
driven.
.Maximum Speed –the maximum vehicle
speed detected.
.Overspeed Warnings –the number of
times the speed warning setting was
exceeded.
.Wide Open Throttle –the number of
times the accelerator pedal was pressed
nearly all the way down.
.Forward Collision Alerts (if equipped) –
the number of times the driver was
notified when approaching a vehicle
ahead too quickly and at potential risk for
a crash.
.Forward Automatic Braking, also called
Automatic Emergency Braking (if
equipped) –the number of times the
vehicle detected that a forward collision
was imminent and applied the brakes.
.Reverse Automatic Braking (if equipped) –
the number of times the vehicle detected
that a rearward collision was imminent
and applied the brakes.
.Traction Control –the number of times
the Traction Control System activated to
reduce wheel spin or loss of traction.
.Stability Control –the number of events
which required the use of electronic
stability control.
.Antilock Braking System Active –The
number of Antilock Brake System
activations.
.Tailgating Alerts (if equipped)– the
number of times the driver was alerted
for following a vehicle ahead too closely.
Report Card Data
Cumulative Data is saved for all trips until
the Report Card is reset or until the
maximum count is exceeded. If the
maximum count is exceeded for a Report
Card line item, that item will no longer be
updated in the Report Card until it is reset.
Each item will report a maximum of
1,000 counts. The distance driven will report
a maximum of 64 374 km (40,000 mi).

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Infotainment System 189
To delete Report Card data, do one of the
following:
.From the Report Card display, touch
Reset.
.Touch Clear PIN and All Teen Driver Keys
from the Teen Driver menu. This will also
unregister any Teen Driver keys and
delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.
Trademarks and License
Agreements
FCC Information
See Radio Frequency Statement 0404.
"Made for iPhone," means that an electronic
accessory has been designed to connect
specifically to iPhone, and has been certified
by the developer to meet Apple
performance standards. Apple is not responsible for the operation of this device
or its compliance with safety and regulatory
standards. Please note that the use of this
accessory with iPhone may affect wireless
performance. iPhone are trademarks of
Apple Inc., registered in the U.S. and other
countries.
Trial length and service availability may vary
by model, model year or trim. Service will
automatically stop at the end of your trial
subscription period unless you decide to
continue service. If you do not wish to enjoy
your trial, you can cancel by calling the
number below. All SiriusXM services require
a subscription, each sold separately by
SiriusXM after the trial period.
Service
subject to the applicable SiriusXM Customer
Agreement and Privacy Policy, visit
www.siriusxm.com (USA) or
www.siriusxm.ca (Canada) to see complete
terms and how to cancel which includes
calling 1-866-635-2349 (USA) or
1-888-539-7474 (Canada). Some services andfeatures are subject to device capabilities
and location availability. Content varies by
SiriusXM subscription package. All fees,
content and features are subject to change.
SiriusXM with 360L: Some features,
including steaming content and listening
recommendations, require an active OnStar
Connected Access plan and may vary by
vehicle model. Content varies by SiriusXM
subscription plan. GM connected vehicle
services vary by vehicle model and require
active service plan, working electrical
system, cell reception and GPS signal. See
onstar.com for details and limitations.
SiriusXM, Pandora, Stitcher and all related
logos are trademarks of Sirius XM Radio Inc.
and its respective subsidiaries.
SiriusXM satellite service is only available in
the 48 contiguous United States (and Puerto
Rico with limited availability) and Canada.
In Canada: Some deterioration of service
may occur in extreme northern latitudes.
This is beyond the control of SiriusXM.
Explicit Language Notice: Channels with
frequent explicit language are indicated with
an
“XL” preceding the channel name.
Family-friendly packages are available by
contacting SiriusXM:

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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Driving and Operating 229
If there is still a problem shifting, have the
vehicle serviced soon.
Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running, be
sure it will not move and there is adequate
ventilation.
SeeShifting Into Park 0227 and
Engine Exhaust 0229.
If the vehicle is left parked and running with
the remote key outside the vehicle, it will
continue to run for up to 15 minutes.
If the vehicle is left parked and running with
the remote key inside the vehicle, it will
continue to run for up to 30 minutes.
The vehicle could turn off sooner if it is
parked on a hill, due to lack of
available fuel. The timer will reset if the vehicle is taken
out of P (Park) while it is running.
When the vehicle was produced, it came
with the auto-shutdown feature enabled.
If you are not the primary owner of your
vehicle, please note that this feature may
have been disabled by a previous owner.
The vehicle owners can have this feature
re-enabled at owner cost at any GM service
center.
Engine Exhaust
{
Warning
Engine exhaust contains carbon monoxide
(CO), which cannot be seen or smelled.
Exposure to CO can cause
unconsciousness and even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas with poor
ventilation (parking garages, tunnels,
deep snow that may block underbody
airflow or tail pipes).
.The exhaust smells or sounds strange
or different. (Continued)
Warning (Continued)
.The exhaust system leaks due to
corrosion or damage.
.The vehicle exhaust system has been
modified, damaged, or improperly
repaired.
.There are holes or openings in the
vehicle body from damage or
aftermarket modifications that are not
completely sealed.
If unusual fumes are detected or if it is
suspected that exhaust is coming into the
vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired immediately.
Never park the vehicle with the engine
running in an enclosed area such as a
garage or a building that has no fresh air
ventilation.

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Driving and Operating 293
Maintenance Notifications
.Touch Service Complete to reset the
maintenance reminder.
.Touch Remind Me Later to delay the
reminder.
.Touch X next to Upcoming Alerts (90%)
to dismiss the alert. It will not appear
again.
.Touch X next to Maintenance Due (100%)
to delay the alert to the next ON/OFF
cycle.
Always follow all of the maintenance
instructions that came with your trailer.
Cameras
1. Rear Trailer Not Connected/Preview, if equipped
2. Interior Trailer Not Connected/Preview, if equipped
3. Transparent Trailer Not Set Up/Preview, if equipped
The Camera Status view displays status of
trailer cameras.
Touch connected camera to preview the
camera image.
Touch Transparent Trailer option to enter
Transparent Trailer Setup if setup is not
complete.
Guest Trailer Status View
Touch the Guest Trailer Profile for the status
views.
The Guest Trailer Profile Status view shows:
.Vehicle
.Connections
.Cameras, if equipped
The Trailer Status view displays mileage
information. Touch to edit, and follow the
on-screen prompts. Mileage and fuel
economy will reset after the trailer
disconnects.
Accessory/No Trailer Status View
If the Accessory/No Trailer profile is active,
trailer status information is not available.
Checklist View
This view shows the recommended steps to
take before towing a trailer.
Touch the box next to each item if that step
has been completed.
Touch
pto access a detailed view of
each step. Within each detailed view, touch
Next and Previous to navigate between
steps.
Touch Clear All to clear the completed
statuses from all items in the current
checklist.
The checklist is unique to the Trailer Profile
based on hitch type; for example, the steps
involve different details between
conventional, gooseneck, and fifth-wheel
hitch types.
Custom Checklist Items
For each of the Trailer Profile checklists,
there is an option to create custom items to
view in the checklist. The custom item will
appear at the bottom of the checklist.