Center Stack GMC SIERRA 2024 Owners Manual

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Keys, Doors, and Windows 25
Some tailgates have an electric latch. If the
battery is disconnected or has low voltage,
the tailgate will not open. The tailgate will
resume operation when the battery is
reconnected or recharged.
Power Release Tailgate
{Warning
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
In the case of a dead battery, the tailgate
can be opened manually. Contact your
dealer or Roadside Assistance. If equipped, to lock or unlock the tailgate,
use the remote key or the key. See
Remote
Key Operation 015.
The vehicle must be in P (Park).
To open the tailgate:
.Pressxtwice quickly on the remote
key until the tailgate moves.
.Press5on the center stack.
.Press the touch pad on the tailgate
handle after unlocking all doors. Use the
top of the tailgate to pull against if
assistance is required. If equipped with
Keyless Access, a locked tailgate can be
opened if the remote key is within
1 m (3 ft).
To close the tailgate, firmly push it upward
until it latches. Pull it back to be sure it is
latched securely.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
26 Keys, Doors, and Windows
Power Tailgate
{Warning
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
If equipped with a power open/close
tailgate, the tailgate can be opened or
closed in several ways. To open the tailgate,
do one of the following:
.Pressxtwice quickly on the remote
key until the tailgate moves. See Remote
Key Operation 015. If equipped with
Keyless Access, a locked tailgate can be
opened if the remote key is within
1 m (3 ft).
.Press5on the center stack.
.Press the touch pad on the tailgate
handle after unlocking all doors. To close the tailgate, do one of the
following:
.Pressxon the remote key once, then
quickly press and hold
xuntil the
tailgate completely closes. If
xis
released prior to it being fully closed, the
tailgate will reopen.
.Press and hold5on the center stack
until the tailgate is fully closed. If
5
is released prior to the tailgate being
fully closed, it will reopen. A chime will
sound when the tailgate is fully closed.
.Press the touch pad on the tailgate
handle.
A chime sounds and the taillamps flash
during the closing operation. If the warning
chime is not functioning, the tailgate will
not power close. Power opening is still
enabled. See your dealer for service.
The power tailgate may be temporarily
disabled after repeated power cycling over a
short period of time. If this occurs, the
tailgate can still be operated manually.
The vehicle must be in P (Park) to operate
the power tailgate. If the vehicle is shifted
out of P (Park) while the power function is
in progress, the tailgate will continue to

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
28 Keys, Doors, and Windows
Switches in the inner tailgate prevent the
primary tailgate from being opened when
the inner tailgate is not fully closed.
To open the primary tailgate:
.Pressxtwice quickly on the remote
key until the tailgate moves. See Remote
Key Operation 015. If equipped with
Keyless Access, the tailgate can be
opened if the remote key is within
1 m (3 ft).
.Press5on the center stack.
.Press the lower touch pad on the tailgate
handle after unlocking all doors. Use the
top of the tailgate to pull against if
assistance is required.
To close the primary tailgate, firmly push it
upward until it latches. Pull it back to be
sure it is latched securely.
To open the inner tailgate, press the upper
touch pad on the tailgate handle after
unlocking all doors. Pull the top of the
tailgate to open.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Keys, Doors, and Windows 43
If equipped, pull the window switch up fully
and quickly release to express close the
window.
Briefly press or pull the window switch in
the same direction to stop that window’s
express movement.
Express Window Down
L: If equipped, this button will be on the
center stack.
Press and hold
Lto open all windows.
Release
Lto stop all movement.
Use the power window switches to close
each window.
Window Automatic Reversal System
The express-close feature will reverse
window movement if it comes in contact
with an object. Extreme cold or ice could
cause the window to auto-reverse. The
window will operate normally after the
object or condition is removed.
Automatic Reversal System Override
{Warning
If automatic reversal system override is
active, the window will not reverse
automatically. You or others could be
injured and the window could be
damaged. Before using automatic reversal
system override, make sure that all
people and obstructions are clear of the
window path.
When the engine is on, override the
automatic reversal system by pulling and
holding the window switch if conditions
prevent it from closing.
Programming the Power Windows
Programming may be necessary if the
vehicle battery has been disconnected or
discharged. If the window is unable to
express-up, program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to accessory mode. 3. Partially open the window to be
programmed. Then close it and continue
to pull the switch briefly after the
window has fully closed.
4. Open the window and continue to press the switch briefly after the window has
fully opened.
Remote Window Operation
If equipped, this feature allows the windows
to be opened remotely. If enabled in vehicle
settings, double press and hold
Kon the
remote key. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
54 Seats and Restraints
Cancel Memory Seating Recalls
.During any memory recall:
Press a power seat control
Press SET memory button
.During Manual memory recall:
Release 1, 2, or
Bmemory button
.During Auto Seat Entry Memory Recall:
Turn vehicle off
Press SET, 1, 2, or
Bmemory buttons
.During Auto Seat Exit Memory Recall:
Press SET, 1, 2, or
Bmemory buttons
Obstructions
If something has blocked the seat while
recalling a memory position, the recall may
stop. Remove the obstruction and try the
recall again. If the memory position still
does not recall, see your dealer.
Heated and Ventilated Front
Seats
{Warning
If temperature change or pain to the skin
cannot be felt, the seat heater may cause
burns. To reduce the risk of burns, use
care when using the seat heater,
especially for long periods of time. Do
not place anything on the seat that
insulates against heat, such as a blanket,
cushion, cover, or similar item. This may
cause the seat heater to overheat. An
overheated seat heater may cause a burn
or may damage the seat.
Heated and Ventilated Seat Buttons Shown, Heated Seat Buttons Similar
If equipped, the buttons are on the center
stack. To operate, the engine must be
running.
Press
Ior+to heat the driver or
passenger seatback only.
Press
Jorzto heat the driver or
passenger seat cushion and seatback.
Press
Cor{to ventilate the driver or
passenger seat.
The indicator light on the button comes on
when this feature is on.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Seats and Restraints 55
Press the button once for the highest
setting. With each press of the button, the
seat will change to the next lower setting,
and then to the off setting. The indicator
lights next to the buttons indicate three for
the highest setting and one for the lowest.
If the heated seats are on high for
30 minutes, their level will automatically be
lowered.
Auto Heated and Ventilated Seats
When the vehicle is on, this feature,
if enabled, will automatically activate the
heated or ventilated seats at the level
required by the vehicle’s interior
temperature.
The active high, medium, low, or off heated
or ventilated seat level will be indicated by
the manual heated or ventilated seat
buttons on the center stack. Use the manual
heated or ventilated seat buttons on the
center stack to turn auto heated or
ventilated seats off. If the passenger seat is
unoccupied, the auto heated or ventilated
seats feature will not activate that seat.
If equipped with a heated steering wheel,
the auto heated steering wheel activation
will follow the heated seat auto activation
and the heated wheel indicator will follow
the state of the steering wheel heat.To enable or disable auto heated or
ventilated seats, select Settings > Vehicle >
Climate and Air Quality > Auto Cooled or
Auto Heated Seats > ON or OFF.
Remote Start Heated and Ventilated Seats
If equipped, the heated seats will turn on
automatically during a remote start if it is
cold outside and the ventilated seats will
turn on automatically if it is hot outside.
If equipped, the heated steering wheel will
turn on automatically during a remote start
if it is cold outside. The heated and
ventilated seat indicators and heated
steering wheel indicator may come on
during this operation.
The heated and ventilated seats and heated
steering wheel may cancel when the vehicle
is started. These features can be manually
selected after the vehicle is turned on.
The temperature performance of an
unoccupied seat may be reduced. This is
normal.
To enable or disable remote start heated or
ventilated seats, select Settings > Vehicle >
Remote Lock, Unlock, and Start > Remote
Start Auto Heat Seats or Remote Start Auto
Cool Seats > ON or OFF. See
Remote Vehicle
Start 021.Rear Seats
Rear Seat Reminder
If equipped, the message REAR SEAT
REMINDER LOOK IN REAR SEAT displays
under certain conditions indicating there
may be an item or passenger in the rear
seat. Check before exiting the vehicle.
This feature will activate when a second row
door is opened while the vehicle is on or up
to 10 minutes before the vehicle is turned
on. There will be an alert when the vehicle
is turned off. The alert does not directly
detect objects in the rear seat; instead,
under certain conditions, it detects when a
rear door is opened and closed, indicating
that there may be something in the
rear seat.
The feature is active only once each time
the vehicle is turned on and off, and will
require reactivation by opening and closing
the second row doors. There may be an
alert even when there is nothing in the rear
seat; for example, if a child entered the
vehicle through the rear door and left the
vehicle without the vehicle being shut off.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Infotainment System 153
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Overview (Base Radio) . . . . . . . . . . . . . . . . . 154
Overview (Uplevel Radio) . . . . . . . . . . . . . . 155
Steering Wheel Controls . . . . . . . . . . . . . . . 156
Using the System . . . . . . . . . . . . . . . . . . . . . . 157
Software Updates . . . . . . . . . . . . . . . . . . . . . 159
Radio
AM-FM Radio (Base Radio) . . . . . . . . . . . . . 159
AM-FM Radio (Uplevel Radio) . . . . . . . . . . 161
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 162
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 162
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 163
Audio Players
Avoiding Untrusted Media Devices . . . . 163
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Bluetooth Audio (Base Radio) . . . . . . . . . . 163
Bluetooth Audio (Uplevel Radio) . . . . . . . 164
Navigation
Using the Navigation System . . . . . . . . . . 165
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Navigation Symbols . . . . . . . . . . . . . . . . . . . 166
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Global Positioning System (GPS) . . . . . . . 167
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 167
Problems with Route Guidance . . . . . . . . 168
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . 168
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 170
Bluetooth (Pairing and Using a Phonefor Uplevel Radio) . . . . . . . . . . . . . . . . . . . . 171
Bluetooth (Pairing and Using a Phone for Base Radio) . . . . . . . . . . . . . . . . . . . . . . 174
Apple CarPlay and Android Auto (Base Radio) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Apple CarPlay and Android Auto (Uplevel Radio) . . . . . . . . . . . . . . . . . . . . . . 179
Settings
Settings (Base Radio) . . . . . . . . . . . . . . . . . . 181
Settings (Uplevel Radio) . . . . . . . . . . . . . . . 183
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Trademarks and License Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . . . . . 188
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
154 Infotainment System
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0199.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview (Base Radio)
Infotainment System
The infotainment system is controlled by using the infotainment display, controls on the
center stack, steering wheel controls, and voice recognition, if available.
1.{(Home Page)
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto (Base Radio) 0177 or
Apple CarPlay and Android Auto
(Uplevel Radio) 0179.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio (Base
Radio) 0159 or
AM-FM Radio (Uplevel Radio) 0161.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Infotainment System 155
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
SeeUSB Port 0163 or
Bluetooth Audio (Base Radio) 0163
or
Bluetooth Audio (Uplevel Radio)
0 164.
3.O(Power)
.Press to turn the power on.
.Press to mute/unmute the system
when on.
.Press and hold to display the
power off screen or the option to
display the power off screen.
.Turn to decrease or increase the
volume.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0163 or
Bluetooth Audio (Base Radio) 0163
or
Bluetooth Audio (Uplevel Radio)
0 164.
5.v
.Press and release to access the
phone display or answer an
incoming call.
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons 1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position. Move an Icon to Another Page
1. Drag the icon to the edge of the display toward the desired page.
2. Continue dragging and dropping application icons as desired.
Overview (Uplevel Radio)
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition, if available.
1.{
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
178 Infotainment System
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
If equipped, verify your phone is wireless
compatible by visiting the Google Android
Auto or Apple CarPlay support page. 1. Download the Android Auto app to your
smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Pairing and Using a
Phone for Uplevel Radio) 0171 or
Bluetooth (Pairing and Using a Phone
for Base Radio) 0174 or
Bluetooth (Overview) 0170.
3. Make sure Wi-Fi and Bluetooth is turned on the phone for wireless projection
to work. 4. When the phone is first connected to
activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Wireless CarPlay and/or Wireless Android
Auto may experience occasional service
disruption due to outside Wi-Fi interference.
To disconnect the phones wireless
projection: 1. Select Settings from the Home Page.
2. Select Phones
3. Touch
4or the pencil icon next to the
phone to be disconnected.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page.