radio frequency statement GMC SIERRA 2024 User Guide

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Customer Information 405
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 405
Customer Assistance Offices . . . . . . . . . . . 407
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 407
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Roadside Assistance Program . . . . . . . . . 408
Scheduling Service Appointments . . . . . . 410
Courtesy Transportation Program . . . . . 410
Collision Damage Repair . . . . . . . . . . . . . . . 411
Publication Ordering Information . . . . . . 413
Radio Frequency Statement . . . . . . . . . . . . 413
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 414
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 414
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . . 415
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Event Data Recorders . . . . . . . . . . . . . . . . . . 415
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Infotainment System . . . . . . . . . . . . . . . . . . 416Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Customer Information 413
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many GM vehicles.
To check availability and to order,
call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. Eastern Time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC) rules and
with Innovation, Science and Economic
Development (ISED) Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
OnStar 419
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0413.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Index 429
Engine (cont'd)Running While Parked . . . . . . . . . . . . . . . . . 223
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 284
Event Data Recorders . . . . . . . . . . . . . . . . . . . . .415
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Extended Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .35
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . 222
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 63
Exterior Cargo Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Lamp Controls . . . . . . . . . . . . . . . . . . . . . . . . . 143
Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 145
Lighting Battery Saver . . . . . . . . . . . . . . . . . 152
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Filter Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 318
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Flashers, Hazard Warning . . . . . . . . . . . . . . . . 146
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Floor Console
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391 Fluid
Automatic Transmission . . . . . . . . . . . . . . . . 317
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . 323
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Fog Lamp Light Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . 228, 329
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Heated and Ventilated Seats . . . . . . . . . . . . 54
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Economy, Driving for Better . . . . . . . . . . . 199
Filling a Portable Fuel Container . . . . . . . 276
Filling the Tank . . . . . . . . . . . . . . . . . . . . 273, 275
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 272
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Low Fuel Warning Light . . . . . . . . . . . . . . . 129 Fuel (cont'd)
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 272
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 272
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 375
Fuses Engine Compartment Fuse Block . . . . . . . 337
Fuses and Circuit Breakers . . . . . . . . . . . . . 337
Instrument Panel Fuse Block . . . . . . 341, 342
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . 140
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Gauges Engine Coolant Temperature . . . . . . . . . . . . 118
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 117
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Transmission Temperature . . . . . . . . . . . . . . 119
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Warning Lights and Indicators . . . . . . . . . . 111
General Information
Service and Maintenance . . . . . . . . . . . . . . 393
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/7/22
Index 433
ParkingBrake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Over Things That Burn . . . . . . . . . . . . . . . . . 222
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . . . . . . 253
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . 121
Compartment Air Filter . . . . . . . . . . . . . . . . 196
Sensing System . . . . . . . . . . . . . . . . . . . . . . . . . 69
Pedestrian Ahead Indicator . . . . . . . . . . . . . . 126
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Phone Apple CarPlay and
Android Auto . . . . . . . . . . . . . . . . . . . . 177, 179
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 170, 171, 174
Pickup Conversion to Chassis Cab . . . . . . . . 308
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Power (cont'd)
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 152
Retained Accessory (RAP) . . . . . . . . . . . . . . 220
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 49
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 63
Privacy
Vehicle Data Recording . . . . . . . . . . . . . . . . 415
Problems with Route Guidance . . . . . . . . . . 168
Program Courtesy Transportation . . . . . . . . . . . . . . . 410
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 272
Proposition 65 Warning California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Proposition 65 Warning, California . . . . . . . 376
Publication Ordering Information . . . . . . . . .413
R
Radiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Radio AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . 159, 161
Frequency Statement . . . . . . . . . . . . . . . . . . 413
Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Rear
Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Camera Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Heated Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Locking Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Rearview Mirror Truck Bed Camera . . . . . . . . . . . . . . . . . . . . . . 41
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 38
Automatic Dimming . . . . . . . . . . . . . . . . . . . . 38
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . 49
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Recommended Fluids and Lubricants . . . . . 398
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 400
Recreational Vehicle Towing . . . . . . . . . . . . . 380
Reimbursement Program, GM
Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Remote Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Key Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Vehicle Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21