ESP GMC SIERRA DENALI 2003 Owner's Manual

Snow can trap exhaust gases under your
vehicle. This can cause deadly CO (carbon
monoxide) gas to get inside. CO could
overcome you and kill you. You can’t see
it or
smell
it, so you might not know it is in your
vehicle. Clear away snow from around the
base of your vehicle, especially any that is
blocking your exhaust pipe. And check around
again from time to time to be sure snow
doesn’t collect there.
Open a window just a little on the side of the
vehicle that’s away from the wind. This will
help keep
CO out. Run your
engine only as long as you must. This saves
fuel. When you run the engine, make it go a little
faster than just idle. That is, push the accelerator
slightly. This uses less fuel for the heat that you get and
it keeps the battery charged.
You will need a
well-charged battery to restart the vehicle, and possibly
for signaling later on with your headlamps. Let the
heater run for a while.
Then, shut the engine
off and close the window almost
all the way to preserve the heat. Start the engine
again and repeat this only when you feel really
uncomfortable from the cold.
But do it as little as
possible. Preserve the fuel as long as you can. To help
keep warm, you can get out of the vehicle and do
some fairly vigorous exercises every half hour or
so until
help comes.
4-41

Safety Chains
You should always attach safety chains between your
vehicle and your trailer. Cross the safety chains
under the tongue of the trailer to help prevent the tongue
from contacting the road
if it becomes separated from
the hitch.
You may attach the safety chains to the attaching point
on the hitch platform. Always leave just enough slack
so you can turn with your rig. Never allow safety chains
to drag on the ground.
Trailer Brakes
If your trailer weighs more than 2,000 Ibs. (900 kg)
loaded, then it needs its own brakes
- and they must be
adequate. Be sure to read and follow the instructions
for the trailer brakes
so you’ll be able to install,
adjust and maintain them properly.
Your trailer brake system can tap into the vehicle’s
hydraulic brake system only
if:
(20 650 kPa) of pressure.
The trailer parts can withstand 3,000 psi
The trailer’s brake system will use less than
0.02 cubic inch (0.3 cc) of fluid from your vehicle’s
master cylinder. Otherwise, both braking systems
won’t work well. You could even lose your brakes. If
everything checks out this far, make the brake tap at
the
port on the master cylinder that sends the fluid
to the rear brakes. But don’t use copper tubing for this.
If you do, it will bend and finally break off. Use steel
brake tubing.
Driving with a Trailer
Towing a trailer requires a certain amount of experience.
Before setting out for the open road, you’ll want to get
to know your rig. Acquaint yourself with the feel of
handling and braking with the added weight of the trailer.
And always keep in mind that the vehicle you are
driving is now a good deal longer and not nearly as
responsive as your vehicle is by itself.
Before you start, check the trailer hitch and platform
(and attachments), safety chains, electrical connector,
lamps, tires and mirror adjustment. If the trailer has
electric brakes, start your vehicle and trailer moving and
then apply the trailer brake controller by hand to be
sure the brakes are working. This lets you check your
electrical connection at the same time.
During your trip, check occasionally to be sure that the
load is secure, and that the lamps and any trailer
brakes are still working.
While towing a trailer or when exposed to long periods
of sunshine, the floor of the truck bed may become
very warm. Avoid putting items in the truck bed
that might be affected by high ambient temperatures.
4-56

Making Turns
Stay at least twice as far behind the vehicle ahead as
you would when driving your vehicle without a trailer.
This can help you avoid situations that require
heavy braking and sudden turns.
Passing
You’ll need more passing distance up ahead when
you’re towing a trailer. And, because you’re a good deal
longer, you’ll need to go much farther beyond the
passed vehicle before you can return to your lane.
Backing Up
Hold the bottom of the steering wheel with one hand.
Then, to move the trailer to the left, just move that hand
to the left. To move the trailer to the right, move your
hand to the right. Always back up slowly and,
if possible,
have someone guide you.
Your vehicle is equipped with four-wheel steering and
if
you use it while backing your trailer the same rules
apply. However, with four-wheel steering your rig will
respond more quickly and it may take additional practice
to get used to backing up with four-wheel steering.
Notice: Making very sharp turns while trailering
could cause the trailer to come in contact with the
vehicle. Your vehicle could be damaged. Avoid
making very sharp turns while trailering.
When you’re turning with a trailer, make wider turns
than normal.
Do this so your trailer won’t strike
soft shoulders, curbs, road signs, trees or other objects.
Avoid jerky or sudden maneuvers. Signal well in
advance.
Turn Signals When Towing a Trailer
The arrows on your instrument panel will flash whenever
you signal a turn or lane change. Properly hooked up,
the trailer lamps will also flash, telling other drivers
you’re about to turn, change lanes or stop.
When towing a trailer, the arrows on your instrument
panel will flash for turns even
if the bulbs on the trailer
are burned out. Thus, you may think drivers behind
you are seeing your signal when they are not. It’s
important to check occasionally to be sure the trailer
bulbs are still working.
4-57

When You Are Ready to Leave After
Parking on a
Hill
1. Apply your regular brakes and hold the pedal down
while you:
0 start your engine,
shift into a gear, and
0 release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the
chocks.
Maintenance When Trailer Towing
Your vehicle will need service more often when you’re
pulling a trailer. See the Maintenance Schedule for more
on this. Things that are especially important in trailer
operation are automatic transmission fluid (don’t overfill),
engine
oil, axle lubricant, belt, cooling system and
brake system. Each of these is covered in this manual,
and the Index will help you find them quickly. If
you’re trailering, it’s a good idea to review these sections
before you start your trip.
Check periodically to see that all hitch nuts and bolts
are tight.
4-59

Automatic Transmission Fluid
When to Check and Change
A good time to check your automatic transmission fluid
level
is when the engine oil is changed.
Change both the fluid and filter every
50,000 miles
(83
000 km) if the vehicle is mainly driven under one or
more
of these conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police or delivery
If you do not use your vehicle under any of these
conditions, change the fluid and filter every
100,000 miles (1 66 000 km).
See
Part A: Scheduled Maintenance Services on
page
6-4.
service.
How to Check
Because this operation can be a little difficult, you may
choose to have this done at the dealership service
department.
If you do it yourself, be sure to follow all the instructions
here, or you could get a false reading on the dipstick.
Notice: Too much or too little fluid can damage
your transmission. Too much can mean that some
of the fluid could come out and fall on hot engine
part
or exhaust system parts, starting a fire.
Too little fluid could cause the transmission to overheat. Be sure to get an accurate reading if you
check your transmission fluid.
Wait at least
30 minutes before checking the
transmission fluid level
if you have been driving:
0 When outside temperatures are above 90°F (32°C).
At high speed for quite a while.
In heavy traffic - especially in hot weather.
While pulling a trailer.
To get the right reading, the fluid should be at normal
operating temperature, which is 180°F
to 200°F
(82°C to 93°C).
5-2
1

~~ 3. Check
both sides of the dipstick, and read the lower
level. The fluid level must be in the
COLD area,
below the cross-hatched area, for a cold check or in
the HOT area or cross-hatched area for a hot check.
4. If the fluid level is in the acceptable range, push the
dipstick back in all the way; then flip the handle
down to lock the dipstick in place.
How to Add Fluid
Refer to the Maintenance Schedule to determine what
kind of transmission fluid
to use. See Part D:
Recommended Fluids and Lubricants on page
6-16.
Add fluid only after checking the transmission fluid while
it is hot.
(A cold check is used only as a reference.)
If the fluid level is
low, add only enough of the proper
fluid to bring the level up to the
HOT area for a hot
check. It doesn’t take much fluid, generally less than one
pint
(0.5 L). Don’t overfi//.
Notice: We recommend you use only fluid labeled
DEXRON@
111, because fluid with that label is
made especially for your automatic transmission.
Damage caused by fluid other than DEXRON@
111 is
not covered by your new vehicle warranty.
@ After adding fluid, recheck the fluid level as
described under “How to Check”.
When the correct fluid level is obtained, push the
dipstick back in all the way; then flip the handle
down
to lock the dipstick in place.
5-23

While the tires available on General Motors passenger
cars and light trucks may vary with respect
to these
grades, they must also conform to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.
Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course.
For example, a tire graded
150 would wear one and
a half
(1.5) times as well on the government course as
a tire graded
100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart significantly from the norm
due to variations in driving habits, service practices and
differences in road characteristics and climate.
Traction - AA, A, B, C
The traction grades, from highest to lowest, are AA, A,
B, and C. Those grades represent the tire’s ability
to stop on wet pavement as measured under controlled
conditions on specified government test surfaces of
asphalt and concrete.
A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight-ahead braking
traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.
Temperature - A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation
of heat and its ability to dissipate heat when tested
under controlled conditions on a specified indoor
laboratory test wheel. Sustained high temperature can
cause the material of the tire to degenerate and
reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds
to a
level of performance which all passenger car tires must
meet under the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade for this tire is
established for a tire that is properly inflated and not
overloaded. Excessive speed, underinflation, or
excessive loading, either separately or in combination.
can cause heat buildup and possible tire failure.
5-66

Used Replacement Wheels
-
Putting a used wheel your vehicle is
dangerous. You can’t know how it’s been used
or how far
it’s been driven. It could fail
suddenly and cause a crash.
If you have to
replace a wheel, use a new
GM original
equipment wheel.
I I
Tire Chains
Don’t use lire chains. There’s not enough
clearance. Tire chains used on a vehicle
without the proper amount sf clearance can cause damage to the brakes, suspension or
other vehicle parts. The area damaged by the
CAUTION: (Continued) tire chains could cause
, -u to lose cc..-rol
of
your vehicle and you or others may be injured in
a crash. Use another type of traction device only
if its manufacturer recommends it for use on
your vehicle and tire size combination and road
conditions. Follow that manufacturer’s
instructions. To help avoid damage to your
vehicle, drive slowly, readjust or remove the
device
if it’s contacting your vehicle, and don’t
spin your wheels.
If you do find traction devices
that will
fit, install them on the rear tires.
If a Tire Goes Flat
It’s unusual for a tire to “blow out” while you’re driving,
especially
if you maintain your tires properly. If air
goes out of a tire, it’s much more likely to leak out
slowly. But
if you should ever have a “blowout”, here are
a few tips about what to expect and what
to do:
If a front tire fails, the flat tire will create a drag that
pulls the vehicle toward that side. Take your foot
off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
5-68

Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to GMC. Normally, any concerns with
the sales transaction or the operation of your vehicle will
be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP
ONE: Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level.
If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:
If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the GMC Consumer Relations Manager by calling
1 -800-GMC-8782
(1 -800-462-8782, Customer
Assistance prompt). In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1 -800-263-7854 (French). We encourage
you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identification Number (This is available from
the vehicle registration or title, or the plate at the top
left of the instrument panel and visible through the
windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting GMC, please remember that your
concern will likely be resolved at a dealer’s facility. That
is why we suggest you follow Step One first
if you
have a concern.
STEP THREE: Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However,
if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
7-2

GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to
$1,000 toward aftermarket
driver or passenger
adaptive equipment you
may require for your
vehicle (hand controls,
wheelchair/scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period
of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Assistance Program
GMC’s Roadside Assistance Provides stranded owners
with over-the-phone roadside repairs, location of the
nearest GMC dealer or the following special
services:
Flat Tire Change: Installation of spare tire will be
covered at no charge (customer is responsible for repair
or replacement of tire).
Fuel Delivery: Delivery of enough fuel for the customer
to get to the nearest service station (up to
$5.00)
will be covered.
Jump Start: No-start situations which require a battery
jump start will be covered at
no charge.
Lock Out: Replacement keys or locksmith service will be
covered at no charge
if you are unable to gain entry
into your vehicle. Delivery of the replacement key will be
covered within 10 miles (16 km).
Emergency Towing Sewice: Towing to the nearest GMC
dealer for warranty related disablements will be
covered.
7-5