service GMC SIERRA DENALI 2010 Owners Manual

Courtesy Transportation Program
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the New Vehicle Limited Warranty (Base Warranty
Coverage period in Canada) and extended powertrain,
and hybrid specific warranty in both the U.S. and
Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled“Warranty
and Owner Assistance Information” furnished with each
new vehicle provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be completed while
you wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the
circumstances, your dealer can offer you one of the
following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This
includes one‐way or round trip shuttle service within
reasonable time and distance parameters of the
dealer's area.
8-11

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer's
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreementand meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for taxes,
levies, usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer for
specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.
8-12

Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are significant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you assure your vehicle will be
repaired with GM original equipment collision parts.
If such insurance coverage is not available from your
current insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end
of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
.Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
.If there has been an injury, call emergency
services for help. Do not leave the scene of a
crash until all matters have been taken care of.
Move your vehicle only if its position puts you in
danger or you are instructed to move it by a police
officer.
.Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
.If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Programon
page 8‑7for more information.
.If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver's name,
the service's name, and the phone number.
.Remove any valuables from your vehicle before it
is towed away. Make sure this includes your
insurance information and registration if you keep
these items in your vehicle.
8-14

In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request an
order form, specify year and model name of the vehicle.
8-17

ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in
a crash and, if so equipped, to provide antilock braking
to help the driver control the vehicle. These modules
may store data to help your dealer/retailer technician
service your vehicle. Some modules may also store
data about how you operate the vehicle, such as rate of
fuel consumption or average speed. These modules
may also retain the owner ’s personal preferences, such
as radio pre-sets, seat positions, and temperature
settings.
8-18

OnStar®
If the vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
Radio Frequency Statement
This vehicle has systems that operate on a radio
frequency that comply with Part 15 of the Federal
Communications Commission (FCC) Rules and with
RSS-210/211 of Industry and Science Canada.
Operation is subject to the following two conditions:1. The device may not cause interference.
2. The device must accept any interference received, including interference that may cause undesired
operation of the device.
Changes or modifications to any of these systems by
other than an authorized service facility could void
authorization to use this equipment.
8-20

Climate Control System . . . . . . . . . . . . . . . . . . . . . . 4-17, 4-20Outlet Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Clock, Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-77
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55
Content Theft-Deterrent . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-29
Engine Temperature Gage . . . . . . . . . . . . . . . . . . . . . . . . 4-37
Cooled Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-28
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . 8-11
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . 8-6
Customer Information Service Publications Ordering Information . . . . . . . . 8-17
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . .8-2D
Damage Repair, Collision . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Data Recorders, Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 4-11
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
DIC Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55
Disc, MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-99, 4-106
Doing Your Own Service Work . . . . . . . . . . . . . . . . . . . . . . .6-5
Dome Lamp Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Door
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Programmable Automatic Door Locks . . . . . . . . . . . . 3-11
Rear Door Security Locks . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Rear Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-49
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . 4-44 DIC Operation and Displays . . . . . . . . . . . . . . . . 4-44, 4-48
DIC Vehicle Customization . . . . . . . . . . . . . . . . . . . . . . . 4-67
DIC Warnings and Messages . . . . . . . . . . . . . . . . . . . . . 4-57
i - 4

DrivingAt Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Before a Long Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Highway Hypnosis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Hill and Mountain Roads . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
In Rain and on Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Recovery Hooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Rocking Your Vehicle to Get it Out . . . . . . . . . . . . . . . . 5-30
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-26
Dual Automatic Climate Control System . . . . . . . . . . . 4-21
DVD Rear Seat Entertainment System . . . . . . . . . . . . . . . .4-126E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
EDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . 6-114
Electrical SystemCenter Instrument Panel Fuse Block . . . . . . . . . . . . . 6-117
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . 6-114
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . 6-115
Power Windows and Other Power Options . . . . . . 6-114
Underhood Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . 6-118
Windshield Wiper Fuses . . . . . . . . . . . . . . . . . . . . . . . . . 6-114
Electronic Immobilizer PASS-Key
®III+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Electronic Immobilizer Operation PASS-Key
®III+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Engine
Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Check and Service Engine Soon Lamp . . . . . . . . . . . 4-38
Compartment Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
i - 5

M
Maintenance ScheduleMaintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . 7-13
Owner Checks and Services . . . . . . . . . . . . . . . . . . . . . . . 7-9
Recommended Fluids and Lubricants . . . . . . . . . . . . 7-11
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Malfunction Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . 4-38
Manual Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Memory Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Message DIC Warnings and Messages . . . . . . . . . . . . . . . . . . . . . 4-57
Mirrors Automatic Dimming Rearview . . . . . . . . . . . . . . . . . . . . . 3-39
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
Outside Convex Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Outside Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Outside Power Foldaway Mirrors . . . . . . . . . . . . . . . . . 3-40
Outside Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Park Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-99, 4-106
N
Navigation System, Privacy . . . . . . . . . . . . . . . . . . . . . . . . 8-20
Navigation/Radio System, see Navigation Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-115
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Engine Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Pressure Gage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41
Older Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
OnStar, Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
OnStar
®System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
i - 10

Operation, Universal Home Remote System . . . . . . . 3-51
Outlet Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
OutletsAccessory Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Outside Convex Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Power Foldaway Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Overheated Engine Protection Operating Mode . . . . 6-37
Owner Checks and Services . . . . . . . . . . . . . . . . . . . . . . . . .7-9
Owners, Canadian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
P
Paint, Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-112
Park Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Park Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Park Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
Parking Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Over Things That Burn . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
PASS-Key
®III+ Electronic Immobilizer . . . . . . . . . . . . . 3-20
PASS-Key®III+ Electronic Immobilizer
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . 4-32
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . . 2-66
Passing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Perchlorate Materials Requirements, California . . . . . .6-5
Phone
Bluetooth
®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-115
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . 5-37
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Electrical System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-114
Lumbar Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Retained Accessory (RAP) . . . . . . . . . . . . . . . . . . . . . . . 3-24
Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Sliding Rear Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-38
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . 2-31
Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18 Navigation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
Radio Frequency Identification (RFID) . . . . . . . . . . . . 8-20
Program Courtesy Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Programmable Automatic Door Locks . . . . . . . . . . . . . 3-11
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . .6-5
Puddle Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
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