bluetooth GMC SIERRA DENALI 2017 Owner's Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
226 Infotainment System 2. Turn the MENU knob and
press to select Manage
Phones.
3. Turn the MENU knob to
highlight the phone to be
connected.
4. Press the control just below
CONNECT to connect to the
highlighted device.
Phone Menu Once a phone is connected and
selected, the following may display:
Recent Calls : Turn the MENU
knob to highlight Recent Calls and
press to select.
Contacts : Turn the MENU knob to
highlight Contacts and press to
select.
Keypad : Turn the MENU knob to
highlight Keypad and press to
select.
Active Call : Turn the MENU knob
to highlight Active Call and press to
select and display the active call
screen. Manage Phones : Turn the MENU
knob to highlight Manage Phones
and press to select.
Making a Call Using Contacts
and Recent Calls For cell phones that support the
Contacts and Recent Calls feature,
the Bluetooth system can use the
contacts stored on your cell phone
to make calls. See your cell phone
manufacturer ’ s user guide or
contact your wireless provider to
find out if this feature is supported
by your phone.
If the phone prompts to allow phone
book download during the pairing
process, select Always Accept and
Allow. The phone book may not be
available if not accepted.
When a cell phone supports the
phone book feature, the Contacts
and Recent Calls menus are
automatically available.
The Contacts menu allows you to
access the phone book stored in the
cell phone to make a call. The Recent Calls menu allows you
to access the phone numbers from
the Incoming Calls, Outgoing Calls,
and Missed Calls menus on the cell
phone to make a call.
To make a call using the
Contacts menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob to
highlight Contacts and press to
select.
3. Turn the MENU knob to
highlight the letter group and
press to select.
4. Turn the MENU knob to
highlight the contact and press
to select.
5. Turn the MENU knob to
highlight the desired number,
then press the MENU knob to
call the contact.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 227To make a call using the Recent
Calls menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob to
highlight Recent Calls and
press to select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the control below
the appropriate selection.
3. Turn the MENU knob to
highlight the contact or the
phone number.
4. Press the MENU knob to call
the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob and
press to select Keypad. 3. Turn the MENU knob to
highlight the first digit and
press to select. Continue this
process through the number.
To call, press the control just
below CALL.
Accepting or Declining a Call When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.
Press the control just below
ANSWER.
.
Press
g on the steering wheel
controls.
Declining a Call
To decline a call, do one of the
following:
.
Press the control just below
IGNORE.
.
Press
i on the steering wheel
controls.
.
Do nothing. Call Waiting Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.
Press the control just below
SWITCH.
.
Press
g on the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.
Press the control just below
IGNORE.
.
Press
i on the steering wheel
controls.
.
Do nothing.
Ending a Call
To end a call, do one of the
following:
.
Press the control just
below END.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
228 Infotainment System .
Press
i on the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the
control just below KEYPAD.
2. Turn the MENU knob to
highlight the first digit and
press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE. From the
PHONE main menu, turn the MENU
knob to highlight Active Call and
press to select. Bluetooth (Voice
Recognition - Base
Radio) Using Voice Recognition To use voice recognition, press
gon the steering wheel. Use the
commands below for the various
voice features. For additional
information, say “ Help ” while you
are in a voice recognition menu.
Pairing Pairing a Phone
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ Pair. ” The system
responds with instructions and
a four-digit Personal
Identification Number (PIN).
The PIN is used in Step 5.
4. Start the pairing process on the
cell phone that you want to
pair. For help with this process,
see your cell phone
manufacturer's user guide. 5. Locate the device named “ Your
Vehicle ” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. The
system may respond with a six
digit code to be confirmed on
the cell phone (instead of
entering a four digit code),
check that the same digits are
shown on the cell phone and
say "Yes" to confirm. Select
Confirm on the cell phone as
well. After the PIN is
successfully entered, the
system prompts you to provide
a name for the paired cell
phone. This name will be used
to indicate which phones are
paired and connected to the
vehicle. The system responds
with “ has been
successfully paired ” after the
pairing process is complete.
6. Repeat Steps 1 − 5 to pair
additional phones.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 229Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with “ is connected ”
after that phone name.
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ List. ”
Deleting a Paired Phone
If the phone name to delete is
unknown, see “ Listing All Paired
and Connected Phones. ”
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ Delete. ” The system asks
for which phone to delete.
4. Say the name of the phone to
delete. Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all available cell
phones were paired. This may need
to be repeated depending on how
many cell phones have been
connected.
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ Change phone. ”
.
If another cell phone is
found, the response will be
“ is now
connected. ”
This can be repeated to
connect any of the up to
five paired phones.
.
If another cell phone is not
found, the original phone
remains connected. Storing and Deleting Phone
Numbers The following commands are used
to delete and store phone numbers.
Store : This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store : This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete : This command is used to
delete individual name tags.
Delete All Name Tags : This
command deletes all stored name
tags in the Hands-Free Calling
Directory and the Destinations
Directory.
Using the “ Store ” Command
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Store. ”
3. Say the entire phone number
or a group of digits all at once
with no pauses, then follow the

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
232 Infotainment System 4. Once the call is connected,
press
g to link all callers
together.
Ending a Call Press
i to end a call.
Transferring a Call Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
g .
2. Say “ Transfer Call. ” To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
g . The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ Voice. ” The system
responds “ OK, accessing
. ” The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu-driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Dial. ”
3. Say the number or name tag
to send.
Clearing the System
Unless information is deleted out of
the in-vehicle Bluetooth system, it
will be retained indefinitely. This
includes all phone pairing

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 233information. For information on how
to delete this information, see
“ Deleting a Paired Phone. ”
Bluetooth (Infotainment
Controls - Base Radio
with Touchscreen) To use infotainment controls to
access the menu system, see
Overview (Base Radio with
Touchscreen) 0 193 or Overview
(Base Radio) 0 189 .
Pairing A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if available. See OnStar
Overview 0 488 . Pairing Information
.
A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.
Up to 10 cell phones can be
paired to the Bluetooth system.
.
The pairing process is disabled
when the vehicle is moving.
.
Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.
Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.
If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
is downloaded automatically. This is
dependent on the type of the phone paired. If the automatic download
does not occur, proceed with the
phone book download on the
phone.
Pairing a Phone - SSP and No
Paired Device
When there is no paired device on
the infotainment system and Simple
Secure Pairing (SSP) is supported:
1. Press
{ .
2. Touch PHONE, press
# on the
faceplate, or press
g on the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device to
pair on the searched list
screen.
5. Touch Yes on the pop-up
screen of the Bluetooth device
and infotainment system.
6. When the Bluetooth device and
infotainment system are
successfully paired, the phone
screen is displayed on the
infotainment system.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
234 Infotainment System Pairing a Phone - SSP and Paired
Device
When a paired device is on the
infotainment system and SSP is
supported:
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management.
4. Touch the desired device to
pair. When the Bluetooth
device and infotainment system
are successfully paired,
Z /
5is displayed on the pair device
screen. If no desired device is
available go to Step 5.
5. Touch Search Device to search
for the desired device.
6. Touch the desired device to
pair on the searched list
screen.
7. Touch Yes on the pop-up
screen of the Bluetooth device
and infotainment system.
.
The connected phone is
highlighted by
5 . .
Z /
5 indicates the hands-free
and phone music functions are
enabled.
.
5 indicates only the hands-free
function is enabled.
.
Z indicates only Bluetooth
music is enabled.
Pairing a Phone - No SSP and No
Paired Device
When there is no paired device on
the infotainment system and SSP is
not supported:
1. Press
{ .
2. Touch PHONE, press
# on the
faceplate, or press
g on the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device to
pair on the searched list
screen.
5. Input the Personal
Identification Number (PIN)
code (default: 1234) to the
Bluetooth device. When the
Bluetooth device and infotainment system are
successfully paired, the
PHONE screen is displayed on
the infotainment system.
When the connection fails, a failure
message is displayed on the
infotainment system.
If a Bluetooth device was previously
connected, the infotainment system
executes the auto connection.
However, if the Bluetooth setting on
the Bluetooth device is turned off, a
failure message is displayed on the
infotainment system.
Pairing a Phone - No SSP and
Paired Device
When a paired device is on the
infotainment system and SSP is not
supported:
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management.
4. Touch the desired device to
pair. When the Bluetooth
device and infotainment system

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 235are successfully paired,
Z /
5is displayed on the pair device
screen. If no desired device is
available go to Step 5.
5. Touch Search Device to search
for the desired device.
6. Touch the desired device to
pair on the searched list
screen.
7. Input the Personal
Identification Number (PIN)
code (default: 1234) to the
Bluetooth device. When the
Bluetooth device and
infotainment system are
successfully paired,
Z /
5 is
displayed on the pair device
screen.
.
The connected phone is
highlighted by
5 .
.
Z /
5 indicates the hands-free
and phone music functions are
enabled.
.
5 indicates only the hands-free
function is enabled. .
Z indicates only Bluetooth
music is enabled.
Connecting a Paired Bluetooth
Device
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management.
4. Touch the device to be
connected.
Checking the Bluetooth
Connection
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management.
4. The paired device will show.
Disconnecting a Bluetooth Device
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management. 4. Touch the name of the device
to be disconnected.
5. Touch Disconnect.
Deleting a Bluetooth Device
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management.
4. Touch the device to delete.
5. Touch
Y .
6. Touch Delete.
Bluetooth Music
Before playing Bluetooth music,
read the following information.
.
A cell phone or Bluetooth device
that supports Advanced Audio
Distribution Profile (A2DP)
versions over 1.2 must be
registered and connected to the
product.
.
From the cell phone or Bluetooth
device, find the Bluetooth device
type to set/connect the item as a
stereo headset.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
236 Infotainment System .
e will appear on the screen if
the stereo headset is
successfully connected.
.
The sound played by the
Bluetooth device is delivered
through the infotainment system.
.
Bluetooth music can be played
only when a Bluetooth device
has been connected. To play
Bluetooth music, connect the
Bluetooth phone to the
infotainment system.
.
If the Bluetooth device is
disconnected while playing
phone music, the music is
discontinued. The audio
streaming function may not be
supported in some Bluetooth
phones. Only one function can
be used at a time between the
Bluetooth hands-free or Phone
music function. For example,
if you convert to Bluetooth
hands-free while playing Phone
music, the music is
discontinued. Playing music from
the car is not possible when
there are no music files stored in
the cell phone. Playing Bluetooth Music
1. Press
{ .
2. Touch AUDIO.
3. Touch Source.
4. Touch Bluetooth.
Pause
Touch
j to pause.
Touch
r to resume.
Playing the Next Song
Touch
l .
Playing the Previous Song
Touch
g within two seconds of
playback time to play the
previous song.
Returning to the Beginning of the
Current Song
Touch
g after two seconds of
playback time.
Search
Touch and hold
g or
l to rewind
or fast forward. Playing Music Randomly
Touch
Z during playback. Touch
again to return to normal play.
This function may not be supported
depending on the bluetooth device.
Do not change the track too quickly
when playing Bluetooth music.
Conditions that may occur when
playing Bluetooth music:
.
It takes time to transmit data
from the bluetooth device to the
infotainment system.
.
If the cell phone or Bluetooth
device is not in the waiting
screen mode, it may not
automatically play.
.
The infotainment system
transmits the order to play from
the bluetooth device in the
Bluetooth music play mode.
If this is done in a different
mode, then the device transmits
the order to stop. Depending on
the bluetooth device options, this
order to play/stop may take time
to activate.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 237.
If the Bluetooth music playback
is not functioning, then check to
see if the bluetooth device is in
the waiting screen mode.
.
Sounds may be cut off during
the Bluetooth music playback.
.
The infotainment system outputs
the audio from the cell phone or
Bluetooth device as it is
transmitted.
Apple CarPlay and
Android Auto If equipped, Android Auto ™ and/or
Apple CarPlay ™ capability may be
available through a compatible
smartphone. If available, a
PROJECTION icon will appear on
the Home Page of the infotainment
display.
To use Android Auto and/or Apple
CarPlay:
1. Download the Android Auto
app to your phone from the
Google ™ Play store. There is
no app required for Apple
CarPlay. 2. Connect your Android phone or
Apple iPhone by using the
compatible phone USB cable
and plugging into a USB data
port. For best performance, use
the device ’ s factory-provided
USB cable. Aftermarket or
third-party cables may
not work.
The PROJECTION icon on the
Home Page will change to
ANDROID AUTO or APPLE
CARPLAY depending on the phone.
Android Auto and/or Apple CarPlay
may automatically launch upon USB
connection. If not, press the
ANDROID AUTO and/or APPLE
CARPLAY icon on the Home Page
to launch.
For further information on how to set
up Android Auto and Apple CarPlay
in the vehicle, see my. gmc.com or
see Customer Assistance Offices
0 476 .
Android Auto is provided by Google
and is subject to Google ’ s terms
and privacy policy. CarPlay is
provided by Apple and is subject to
Apple ’ s terms and privacy policy. For Android Auto support see
https://support.google.com/
androidauto or Apple CarPlay
support at https://www.apple.com/
ios/carplay/ for more information.
Apple or Google may change or
suspend availability at any time.
Android Auto is a trademark of
Google Inc.; Apple CarPlay is a
trademark of Apple Inc.