battery GMC SIERRA DENALI 2017 Service Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
436 Vehicle Care CautionIgnoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle.
It must have a 12-volt battery
with a negative ground system.
CautionIf the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with a
diesel engine with two
batteries, you should know
before you begin that,
especially in cold weather, you may not be able to get enough
power from a single battery in
another vehicle to start your
diesel engine. If your vehicle
has more than one battery,
using the battery that is closer
to the starter will reduce
electrical resistance. This is
located on the passenger side,
in the rear of the engine
compartment.
3. Get the vehicles close enough
so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause an
unwanted ground connection.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking
brake. If you have a four-wheel-drive vehicle, be
sure the transfer case is in a
drive gear, not in N (Neutral).
CautionIf any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn off the ignition on both
vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This will
avoid sparks and help save
both batteries. And it could
save the radio!
5. Open the hood on the other
vehicle and locate the
positive (+) and negative ( − )
terminal locations on that
vehicle.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Vehicle Care 437The positive (+) terminal is
under a red plastic cover at the
positive battery post. To
uncover the positive (+)
terminal, open the red plastic
cover.
For more information on the
location of the remote
positive (+) and remote
negative ( − ) terminals, see
Engine Compartment Overview
0 359 .
{ WarningAn electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{ Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
(Continued) Warning (Continued) and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{ WarningFans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
6. Check that the jumper cables
do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles
could be damaged too. Before you connect the cables,
here are some basic things you
should know. Positive (+) will
go to positive (+) or to a remote
positive (+) terminal if the
vehicle has one. Negative ( − )
will go to a heavy, unpainted
metal engine part or to a
remote negative ( − ) terminal if
the vehicle has one.
Do not connect positive (+) to
negative ( − ) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative ( − ) cable to the
negative ( − ) terminal on the
dead battery because this can
cause sparks.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
438 Vehicle Care
5.3L Shown, 4.3L, 6.0L, 6.2L, and
6.6L Similar
7. Connect the red positive (+)
cable to the positive (+)
terminal of the vehicle with the
dead battery.
8. Do not let the other end touch
metal. Connect it to the
positive (+) terminal of the
good battery. Use a remote
positive (+) terminal if the
vehicle has one.
9. Connect the black negative ( − )
cable to the negative ( − )
terminal of the good battery.
Use a remote negative ( − )
terminal if the vehicle has one. Do not let the other end touch
anything until the next step.
10. Connect the other end of the
negative ( − ) cable.
4.3L Shown, 5.3L and 6.2L Similar
‐ To the metal bracket that is
bolted to the engine and
supports the resonator, on
the vehicle with the dead
battery. 6.0L
‐ To the generator bracket, on
the vehicle with the dead
battery.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Vehicle Care 439
6.6L
‐ To the negative ( − ) post on
the auxiliary battery, on the
vehicle with the dead battery.
11. Start the vehicle with the good
battery and run the engine for a
while.
12. Try to start the vehicle that had
the dead battery. If it will not
start after a few tries, it
probably needs service. CautionIf the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes. Towing the Vehicle CautionIncorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Use only a flatbed tow truck for
towing a disabled vehicle. Never
use a sling type lift or damage will
occur. Use ramps to help reduce
approach angles if necessary.
A towed vehicle should have its
drive wheels off the ground.
Consult a professional towing
service if the disabled vehicle must
be towed.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Vehicle Care 441
{ WarningShifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
To dinghy tow:
1. Position the vehicle being
towed behind the tow vehicle,
facing forward and on a level
surface.
2. Securely attach the vehicle
being towed to the tow vehicle.
3. Apply the parking brake and
start the engine.
4. Shift the transfer case to
N (Neutral). See “ Shifting into
N (Neutral) ” under Four-Wheel
Drive 0 289 . Check that the
vehicle is in N (Neutral) by
shifting the transmission to
R (Reverse) and then to D (Drive). There should be no
movement of the vehicle while
shifting.
5. Turn the engine off.
CautionFailure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage
to the vehicle.
6. Disconnect the negative
battery cable at the battery and
secure the nut and bolt. Cover
the negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal.
7. Shift the transmission to
P (Park).
Caution
If the steering column is locked,
vehicle damage may occur. 8. Move the steering wheel to
make sure the steering column
is unlocked.
9. With a foot on the brake pedal,
release the parking brake.
Keep the ignition key in the
towed vehicle in ACC/
ACCESSORY to prevent the
steering column from locking.
Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle:
1. Park on a level surface.
2. Set the parking brake, then
shift the transmission to
P (Park), and move the ignition
key to OFF.
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition to ON/RUN
with the engine off. Shift the
transfer case out of N (Neutral)
to Two-Wheel Drive High. See
“ Shifting out of N (Neutral) ”
under Four-Wheel Drive 0 289 .

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Service and Maintenance 461(2) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the transfer case fluid.
Contaminated fluid will decrease the
life of the transfer case and/or axles
and should be replaced.
(5) Or every five years, whichever
comes first. See Cooling System
0 372 .
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0 381 .Special Application
Services .
Vehicles with Dual Wheels:
Check dual wheel nut torque at
160, 1 600, and 10 000 km (100,
1,000, and 6,000 mi) of driving.
Repeat this service whenever a
tire/wheel is serviced or
removed.
.
Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
.
Have underbody flushing service
performed. See “ Underbody
Maintenance ” in Exterior Care
0 444 .Additional
Maintenance and Care Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services — their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
462 Service and Maintenance .
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
.
Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
.
Belts may need replacing if they
squeak or show signs of
cracking or splitting.
.
Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.
Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle ’ s systems
and components. See
Recommended Fluids and
Lubricants 0 464 for GM approved
fluids.
.
Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
.
Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.
With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.
Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
.
As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Customer Information 479General Motors North America and
GMC reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided .
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.
Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow. .
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.
Battery Jump Start: Service to
jump start a dead battery.
.
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
.
Legal fines .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles .
Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
.
Lock-Out Service: Vehicle
registration is required.
.
Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
488 OnStar
OnStar OnStar Overview OnStar Overview . . . . . . . . . . . . . 488
OnStar Services Emergency . . . . . . . . . . . . . . . . . . . 489
Security . . . . . . . . . . . . . . . . . . . . . . 489
Navigation . . . . . . . . . . . . . . . . . . . . 490
Connections . . . . . . . . . . . . . . . . . . 491
Diagnostics . . . . . . . . . . . . . . . . . . . 492
OnStar Additional Information OnStar Additional
Information . . . . . . . . . . . . . . . . . . 493 OnStar Overview
= Voice Command Button
Q Blue OnStar Button
> Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar ’ s Terms & Conditions and Privacy Statement
for more details including system
limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
.
Flashing Green: On a call.
.
Red: Indicates a problem.
.
Off: System is off. Press
Q twice to speak with an OnStar
Advisor.
Press
Q or call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
= to:
.
Make a call, end a call,
or answer an incoming call.
.
Give OnStar Hands-Free Calling
voice commands.
.
Give OnStar Turn-by-Turn
Navigation voice commands.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
OnStar 489.
Obtain the Wi-Fi ®
hotspot name
or SSID and password,
if equipped.
Press
Q to connect to an
Advisor to:
.
Verify account information or
update contact information.
.
Get driving directions.
.
Receive a Diagnostic check of
the vehicle's key operating
systems.
.
Receive Roadside Assistance.
.
Manage Wi-Fi Settings,
if equipped.
Press
> to get a priority connection
to an OnStar Advisor available
24/7 to:
.
Get help for an emergency.
.
Be a Good Samaritan or
respond to an AMBER Alert.
.
Get assistance in severe
weather or other crisis situations
and find evacuation routes. OnStar Services Emergency Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
> for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank. Security If equipped, OnStar provides these
services:
.
With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
.
With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
.
With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.