service GMC SIERRA DENALI 2017 Service Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 203when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cell Phone Usage Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Fixed Mast Antenna The fixed mast antenna will go
through most car washes as long as
it is securely attached. If the antenna becomes slightly bent,
straighten it out by hand. If it is
badly bent, replace it.
Occasionally check that the antenna
is tight at the base. If tightening is
required, protect the paint from
damage.
Multi-Band Antenna The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Items on the roof of the vehicle can
interfere with the performance of the
radio system and OnStar (if
equipped). Make sure the
multi-band antenna is not
obstructed. Audio Players CD Player If the vehicle is equipped with a CD
player, it can be used for CD and
MP3 audio.
With the vehicle on, insert a disc
into the slot, label side up. Press the
MEDIA button to select CD as a
source.
The system is capable of
playing most:
.
Audio CDs
.
CD-R
.
CD-RW
.
MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 227To make a call using the Recent
Calls menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob to
highlight Recent Calls and
press to select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the control below
the appropriate selection.
3. Turn the MENU knob to
highlight the contact or the
phone number.
4. Press the MENU knob to call
the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob and
press to select Keypad. 3. Turn the MENU knob to
highlight the first digit and
press to select. Continue this
process through the number.
To call, press the control just
below CALL.
Accepting or Declining a Call When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.
Press the control just below
ANSWER.
.
Press
g on the steering wheel
controls.
Declining a Call
To decline a call, do one of the
following:
.
Press the control just below
IGNORE.
.
Press
i on the steering wheel
controls.
.
Do nothing. Call Waiting Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.
Press the control just below
SWITCH.
.
Press
g on the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.
Press the control just below
IGNORE.
.
Press
i on the steering wheel
controls.
.
Do nothing.
Ending a Call
To end a call, do one of the
following:
.
Press the control just
below END.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 231Calling Emergency
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Dial ” or “ Call. ”
3. Say [emergency number].
4. Say “ Dial ” or “ Call. ”
Using the “ Digit Dial ” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“ Correction ” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“ Verify ” at any time.
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Digit Dial. ” 3. Say each digit, one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “ Dial. ”
Once connected, the person called
will be heard through the audio
speakers.
Using the “ Re-dial ” Command
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. After the tone, say “ Re-dial. ”
The system dials the last
number called from the
connected cell phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.
Press
g to answer the call.
.
Press
i to ignore a call. Call Waiting Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.
Press
g to answer an incoming
call when another call is active.
The original call is placed
on hold.
.
Press
g again to return to the
original call.
.
To ignore the incoming call, no
action is required.
.
Press
i to disconnect the
current call and switch to the call
on hold.
Three-Way Calling Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g .
2. Say “ Three-way call. ”
3. Use the “ Dial ” or “ Call ”
command to dial the number of
the third party to be called.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
238 Infotainment System
Trademarks and
License Agreements FCC Information
See Radio Frequency Statement
0 484 .
"Made for iPod" and "Made for
iPhone" mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please
note that the use of this accessory
with iPod or iPhone may affect
wireless performance. iPhone, iPod,
iPod classic, iPod nano, iPod shuffle, and iPod touch are
trademarks of Apple Inc., registered
in the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM Satellite
Radio. Explicit Language Notice: Channels
with frequent explicit language are
indicated with an “ XL ” preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
.
USA Customers — See
www.siriusxm.com or call
1-866-635 – 2349.
.
Canadian Customers — See
www.xmradio.ca or call
1-877-209-0079.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 239General Requirements:
1. A License Agreement from
SiriusXM is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM Service Area.
2. For products to be distributed,
marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating
as SiriusXM Canada).
Other Information The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners. Schedule I: Gracenote EULA
Music recognition technology and
related data are provided by
Gracenote. Gracenote is the
industry standard in music
recognition technology and related
content delivery. For more
information visit
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright 2000 to present
Gracenote. Gracenote Software,
copyright 2000 to present
Gracenote. One or more patents
owned by Gracenote may apply to
this product and service. See the
Gracenote website for a
non-exhaustive list of applicable
Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the
Gracenote logo and logotype, and
the "Powered by Gracenote" logo are either registered trademarks or
trademarks of Gracenote in the
United States and/or other
countries.
Gracenote Terms of Use
This application or device contains
software from Gracenote, Inc. of
Emeryville, California ("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this
application to do disc or file
identification and obtain
music-related information, including
name, artist, track, and title
information ("Gracenote Data") from
online servers or embedded
databases (collectively, "Gracenote
Servers") and to perform other
functions. You may use Gracenote
Data only by means of the intended
End-User functions of this
application or device.
This application or device may
contain content belonging to
Gracenote ’ s providers. If so, all of
the restrictions set forth herein with
respect to Gracenote Data shall
also apply to such content and such
content providers shall be entitled to

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
240 Infotainment System all of the benefits and protections
set forth herein that are available to
Gracenote.
You agree that you will use
Gracenote Data, the Gracenote
Software, and Gracenote Servers
for your own personal
non-commercial use only. You agree
not to assign, copy, transfer or
transmit the Gracenote Software or
any Gracenote Data to any third
party. YOU AGREE NOT TO USE
OR EXPLOIT GRACENOTE DATA,
THE GRACENOTE SOFTWARE,
OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY
PERMITTED HEREIN.
You agree that your non-exclusive
license to use the Gracenote Data,
the Gracenote Software, and
Gracenote Servers will terminate if
you violate these restrictions. If your
license terminates, you agree to
cease any and all use of the
Gracenote Data, the Gracenote
Software, and Gracenote Servers.
Gracenote reserves all rights in
Gracenote Data, the Gracenote
Software, and the Gracenote
Servers, including all ownership rights. Under no circumstances will
Gracenote become liable for any
payment to you for any information
that you provide. You agree that
Gracenote may enforce its rights
under this Agreement against you
directly in its own name.
The Gracenote service uses a
unique identifier to track queries for
statistical purposes. The purpose of
a randomly assigned numeric
identifier is to allow the Gracenote
service to count queries without
knowing anything about who you
are. For more information, see the
web page for the Gracenote Privacy
Policy for the Gracenote service.
The Gracenote Software and each
item of Gracenote Data are licensed
to you "AS IS." Gracenote makes no
representations or warranties,
express or implied, regarding the
accuracy of any Gracenote Data.
Gracenote reserves the right to
delete data from the Gracenote
Servers or to change data
categories for any cause that
Gracenote deems sufficient. No
warranty is made that the Gracenote
Software or Gracenote Servers are error-free or that functioning of
Gracenote Software or Gracenote
Servers will be uninterrupted.
Gracenote is not obligated to
provide you with new enhanced or
additional data types or categories
that Gracenote may provide in the
future and is free to discontinue its
services at any time.
GRACENOTE DISCLAIMS ALL
WARRANTIES EXPRESS OR
IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED
WARRANTIES OF
MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE,
TITLE, AND NON-INFRINGEMENT.
GRACENOTE DOES NOT
WARRANT THE RESULTS THAT
WILL BE OBTAINED BY YOUR
USE OF THE GRACENOTE
SOFTWARE OR ANY
GRACENOTE SERVER. IN NO
CASE WILL GRACENOTE BE
LIABLE FOR ANY
CONSEQUENTIAL OR
INCIDENTAL DAMAGES OR FOR
ANY LOST PROFITS OR LOST
REVENUES.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Climate Controls 243
Climate Controls Climate Control Systems Climate Control Systems (with
Heater Only) . . . . . . . . . . . . . . . . 243
Climate Control Systems (with
Air Conditioning) . . . . . . . . . . . . 245
Dual Automatic Climate
Control System . . . . . . . . . . . . . 246
Air Vents Air Vents . . . . . . . . . . . . . . . . . . . . . 250
Maintenance Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . 250
Service . . . . . . . . . . . . . . . . . . . . . . . 251 Climate Control Systems Climate Control Systems (with Heater Only) With this system, the heating and ventilation can be controlled.
1. Fan Control
2. Air Recirculation
3. Air Delivery Mode Controls 4. Defrost
5. TEMP (Temperature Control)

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Climate Controls 2511. Open the lower glove box door
completely.
2. Remove the four screws from
around the lower glove box.
The door does not need to be
removed to access the screws.
3. Close the lower glove box door
and pull it from its frame to
remove the entire unit. 4. Release the two tabs holding
the service door. Open the
service door and remove the
old filter.
5. Install the new air filter.
6. Close the service door and
secure the tabs.
7. Reverse the steps to reinstall
the glove box.
See your dealer if additional
assistance is needed. Service All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Driving and Operating 257The vehicle may straighten out.
Be ready for a second skid if it
occurs.
.
Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues — such
as enough water, ice, or packed
snow on the road to make a
mirrored surface — and slow
down when you have any doubt.
.
Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving Four-wheel-drive vehicles can be
used for off-road driving. Vehicles
without four-wheel drive and vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR)
tires must not be driven off-road
except on a level, solid surface. For
contact information about the
original equipment tires, see the
warranty manual.
One of the best ways for successful
off-road driving is to control the
speed.
{ WarningWhen driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear safety belts.
Before Driving Off-Road
.
Have all necessary maintenance
and service work completed.
.
Fuel the vehicle, fill fluid levels,
and check inflation pressure in
all tires, including the spare,
if equipped. .
Read all the information about
four-wheel-drive vehicles in this
manual.
.
Remove any underbody air
deflector, if equipped. Re-attach
the air deflector after off-road
driving.
.
See Hill Descent Control (HDC)
0 301
.
Know the local laws that apply to
off-road driving.
To gain more ground clearance if
needed, it may be necessary to
remove the front fascia lower air
dam. However, driving without the
air dam reduces fuel economy.
Caution
Operating the vehicle for
extended periods without the front
fascia lower air dam installed can
cause improper airflow to the
engine. Reattach the front fascia
air dam after off-road driving.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Driving and Operating 261Traction is reduced on hard packed
snow and ice and it is easy to lose
control. Reduce vehicle speed when
driving on hard packed snow
and ice.
{ WarningDriving on frozen lakes, ponds,
or rivers can be dangerous. Ice
conditions vary greatly and the
vehicle could fall through the ice;
you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{ Warning
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream
and you and your passengers
could drown. If it is only shallow
water, it can still wash away the
ground from under your tires.
(Continued) Warning (Continued) Traction could be lost, and the
vehicle could roll over. Do not
drive through rushing water.
CautionDo not drive through standing
water if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe. Deep water can damage the
axle and other vehicle parts.
If the standing water is not too deep,
drive slowly through it. At faster
speeds, water splashes and the
vehicle can stall. When going
through water, the brakes get wet
and it may take longer to stop. See
“ Driving on Wet Roads ” later in this
section. After Off-Road Driving Remove any brush or debris that
has collected on the underbody or
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. See the Maintenance
Schedule 0 455 .
Driving on Wet Roads Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.