tow GMC SIERRA DENALI 2018 Owners Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
434 Vehicle Care To dolly tow a four-wheel-drive
vehicle from the front:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the
dolly.
3. Shift the transmission to
P (Park).
4. Set the parking brake.
{ WarningShifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral). 5. Use a clamping device
designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Secure the vehicle to the dolly
following the manufacturer's
instructions.
7. Shift the transfer case to
N (Neutral). See “ Shifting into
N (Neutral) ” under Four-Wheel
Drive 0 272 for the proper
procedure.
8. Release the parking brake only
after the vehicle being towed is
firmly attached to the tow
vehicle.
9. Turn the ignition off. Rear Towing (Rear Wheels Off
the Ground) Two-Wheel-Drive Vehicles
To dolly tow a two-wheel-drive
vehicle from the rear:
1. Drive the rear wheels onto the
dolly.
2. Set the parking brake. See
Parking Brake 0 281 .
3. Put the transmission in
P (Park).
4. Secure the vehicle to the dolly
following the manufacturer's
instructions.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Vehicle Care 4355. Use a clamping device
designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Turn the ignition off.
Four-Wheel-Drive Vehicles
{ WarningShifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral). To dolly tow a four-wheel-drive
vehicle from the rear:
1. Drive the rear wheels onto the
dolly.
2. Set the parking brake. See
Parking Brake 0 281 .
3. Put the transmission in
P (Park).
4. Secure the vehicle to the dolly
following the manufacturer's
instructions.
5. Use a clamping device
designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Shift the transfer case to
N (Neutral). See “ Shifting into
N (Neutral) ” under Four-Wheel
Drive 0 272 for the proper
procedure.
7. Turn the ignition off. Appearance Care Exterior Care Locks Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0 456 .
Washing the Vehicle To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{ Warning
Do not power wash any part of
the vehicle ’ s interior, including the
vinyl floor covering. This could
damage safety and other systems
in the vehicle, which would not be
covered by the vehicle warranty.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
436 Vehicle Care CautionDo not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals. CautionDo not power wash any
component under the hood that
has this
e symbol.
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow with the car wash
instructions. The windshield wiper
and rear window wiper, if equipped,
must be turned off. Remove any
accessories that may be damaged
or interfere with the car wash
equipment.
See Power Assist Steps 0 43 for
cleaning information.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain. Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
438 Vehicle Care CautionUsing silicone-based products
may damage the bedliner, reduce
the slip-resistant texture, and
attract dirt.
Cleaning Exterior Lamps/
Lenses, Emblems, Decals and
Stripes Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps, lenses,
emblems, decals and stripes. Follow
instructions under "Washing the
Vehicle" previously in this section.
Lamp covers are made of plastic,
and some have a UV protective
coating. Do not clean or wipe them
while they are dry.
Do not use any of the following on
lamp covers:
.
Abrasive or caustic agents. .
Washer fluids and other cleaning
agents in higher concentrations
than suggested by the
manufacturer.
.
Solvents, alcohols, fuels,
or other harsh cleaners.
.
Ice scrapers or other hard items.
.
Aftermarket appearance caps or
covers while the lamps are
illuminated, due to excessive
heat generated.
CautionFailure to clean lamps properly
can cause damage to the lamp
cover that would not be covered
by the vehicle warranty.
Caution
Using wax on low gloss black
finish stripes can increase the
gloss level and create a
(Continued) Caution (Continued) non-uniform finish. Clean low
gloss stripes with soap and
water only.
Air Intakes Clear debris from the air intakes,
between the hood and windshield,
when washing the vehicle.
Windshield and Wiper Blades Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Vehicle Care 439Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.
Weatherstrips Apply weatherstrip lubricant on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips
once a year. Hot, dry climates may
require more frequent application.
Black marks from rubber material on
painted surfaces can be removed by
rubbing with a clean cloth. See
Recommended Fluids and
Lubricants 0 456 .
Tires Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
(Continued) Caution (Continued) or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Trim — Aluminum
or Chrome Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
Caution
Chrome wheels and other chrome
trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium, calcium,
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the chrome with
soap and water after exposure. CautionTo avoid surface damage, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
brushes, or cleaners that contain
acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Brake System Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors
for surface condition. Inspect drum
brake linings/shoes for wear or
cracks. Inspect all other brake parts.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
442 Vehicle Care CautionTo prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.
Coated Moldings Coated moldings should be cleaned.
.
When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
.
When heavily soiled, use warm
soapy water. Fabric/Carpet/Suede Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.
Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.
For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free
colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the
soil and gently rub toward the
center. Fold the cleaning cloth to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the
soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely
removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning use a paper towel to
blot excess moisture.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Service and Maintenance 447Caution (Continued)approved by GM could damage
the vehicle, requiring expensive
repairs that are not covered by
the vehicle warranty.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.
Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 248 . .
Are driven on reasonable road
surfaces within legal driving
limits.
.
Use the recommended fuel. See
Fuel 0 299 .
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather
.
Mainly driven in hilly or
mountainous terrain
.
Frequently towing a trailer
.
Used for high speed or
competitive driving
.
Used for taxi, police, or delivery
service
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart. { WarningPerforming maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0 344 .

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
470 Customer Information .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.
Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
.
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.
Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance .
Impound towing caused by
violation of any laws
.
Legal fines
.
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered. Services Specific to
Canadian-Purchased Vehicles .
Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
.
Lock-Out Service: Vehicle
registration is required.
.
Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip
was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
.
Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Customer Information 473Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment. Insuring the Vehicle Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0 469 .
Gather the following information:
.
Driver name, address, and
telephone number
.
Driver license number
.
Owner name, address, and
telephone number
.
Vehicle license plate number

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
474 Customer Information .
Vehicle make, model, and
model year
.
Vehicle Identification
Number (VIN)
.
Insurance company and policy
number
.
General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “ Collision Parts ” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 0 82 .
Managing the Vehicle Damage
Repair Process In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits. Service Publications
Ordering Information Service Manuals Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner ’ s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’ s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.