air condition GMC SIERRA DENALI 2018 Repair Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
470 Customer Information .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.
Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
.
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.
Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance .
Impound towing caused by
violation of any laws
.
Legal fines
.
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered. Services Specific to
Canadian-Purchased Vehicles .
Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
.
Lock-Out Service: Vehicle
registration is required.
.
Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip
was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
.
Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
472 Customer Information and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental. Additional Program
Information All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions. Collision Parts Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Customer Information 477
Reporting Safety Defects
to General Motors In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0801.
In other Central America and
Caribbean Countries, call
52-722-236-0680. Vehicle Data
Recording and
Privacy The vehicle has a number of
computers that record information
about the vehicle ’ s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings. Event Data Recorders This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle ’ s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating;
.
Whether or not the driver and
passenger safety belts were
buckled/fastened;
.
How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.
How fast the vehicle was
traveling.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
486 OnStar services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar — such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming — may prevent service.
See Radio Frequency Statement
0 475 .
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Q to help:
.
Locate a gas station with an
attendant to pump gas.
.
Find a hotel, restaurant, etc.,
that meets accessibility needs.
.
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Q or
calling 1-888-4ONSTAR.
Warranty OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages The vehicle can be programmed to
respond in multiple languages.
Press
Q and ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Index 491
Index A Accessories and
Modifications . . . . . . . . . . . . . . . . . . 343
Accessory Power . . . . . . . . . . . . . . . 260
Active Fuel Management . . . . . . . 264
Add-On Electrical Equipment . . . 336
Adding a Snow Plow or
Similar Equipment . . . . . . . . . . . . . 337
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 485
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 453
Adjustable Throttle and
Brake Pedal . . . . . . . . . . . . . . . . . . . 256
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 60
Agreements
Trademarks and License . . . . . 218
Air Cleaner/Filter, Engine . . . . . . . 358
Air Conditioning . . . . . .224, 226, 228
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 232
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 231
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 91
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 82
Passenger Sensing System . . . . 86 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 82
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 82
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
Where Are the Airbags? . . . . . . . . 78
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 90
Light On-Off . . . . . . . . . . . . . . . . . . 147
On-Off Light . . . . . . . . . . . . . . . . . . 147
On-Off Switch . . . . . . . . . . . . . . . . . . 84
Passenger Status Indicator . . . 149
Readiness Light . . . . . . . . . . . . . . 147
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 90
System Check . . . . . . . . . . . . . . . . . . 77
Alarm
Vehicle Security . . . . . . . . . . . . . . . . 44
All-Season Tires . . . . . . . . . . . . . . . . 389
All-Terrain Tires . . . . . . . . . . . . . . . . . 391
AM-FM Radio . . . . . . . . . . . . . . . . . . . 190
Antenna
Fixed Mast . . . . . . . . . . . . . . . . . . . 194
Multi-band . . . . . . . . . . . . . . . . . . . . 194
Antilock Brake System (ABS) . . . 280

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Index 493California (cont'd)
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 343
California
Proposition
65 Warning . . . . . . . . . .343, 369, 426,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 461
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 264
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 43
Winter Driving . . . . . . . . . . . . . . . . 245
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . 126
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 183
Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 195
Center Console Storage . . . . . . . . 125
Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 380
Center Seat . . . . . . . . . . . . . . . . . . . . . 59
Chains, Tire . . . . . . . . . . . . . . . . . . . . 413
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . 134
Charging System Light . . . . . . . . . 149 Check
Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 150
Ignition Transmission Lock . . . 374
Child Restraints
Infants and Young Children . . . . . 94
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 99
Older Children . . . . . . . . . . . . . . . . . . 92
Securing . . . . . . . . . . . . . 111, 114, 115
Systems . . . . . . . . . . . . . . . . . . . . . . . . 96
Circuit Breakers . . . . . . . . . . . . . . . . 381
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 435
Interior Care . . . . . . . . . . . . . . . . . . 441
Climate Control
Systems . . . . . . . . . . . . . . . . . 224, 226
Air Conditioning . . . . . . . . . 224, 226
Dual Automatic . . . . . . . . . . . . . . . 228
Heating . . . . . . . . . . . . . . . . . . 224, 226
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Cluster, Instrument . . . . . . . . . . . . . 138
Collision Damage Repair . . . . . . . 472
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 124
Compass . . . . . . . . . . . . . . . . . . . . . . . 131
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 482 Control
Hill Descent . . . . . . . . . . . . . . . . . . 284
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 282
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 153
Control of a Vehicle . . . . . . . . . . . . . 236
Convex Mirrors . . . . . . . . . . . . . . . . . . 47
Coolant
Engine Temperature Gauge . . 144
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 155
Cooling . . . . . . . . . . . . . . .224, 226, 228
Cooling System . . . . . . . . . . . . . . . . . 359
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 471
Cruise Control . . . . . . . . . . . . . . . . . . 285
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Cupholders . . . . . . . . . . . . . . . . . . . . . 124
Customer Assistance . . . . . . . . . . . 468
Offices . . . . . . . . . . . . . . . . . . . . . . . . 467
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 468
Customer Information
Service Publications
Ordering Information . . . . . . . . 474
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 465