infotainment GMC SIERRA DENALI 2019 Owner's Guide

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
448 OnStar Press
= to:
.
Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
.
Make a call, end a call,
or answer an incoming call.
.
Give OnStar Hands-Free Calling
voice commands.
.
Give OnStar Turn-by-Turn
Navigation voice commands.
.
Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Q to connect to an
Advisor to:
.
Verify account information or
update contact information.
.
Get driving directions.
.
Receive a Diagnostic check of
the vehicle's key operating
systems.
.
Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
> to get a priority connection
to an OnStar Advisor available
24/7 to:
.
Get help for an emergency.
.
Be a Good Samaritan or
respond to an AMBER Alert.
.
Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services Emergency Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
> for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
450 OnStar .
Press
Q to speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar — such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming — may prevent service.
See Radio Frequency Statement
0 443 .
Services for People with
Disabilities Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Q to help:
.
Locate a gas station with an
attendant to pump gas.
.
Find a hotel, restaurant, etc.,
that meets accessibility needs.
.
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN) A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Q or
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Connected Services 455
Connected
Services Connected Services Navigation . . . . . . . . . . . . . . . . . . . . 455
Connections . . . . . . . . . . . . . . . . . . 456
Diagnostics . . . . . . . . . . . . . . . . . . . 458
Connected Services Navigation Navigation requires a specific
OnStar or connected service plan.
Press
Q to receive Turn-by-Turn
directions or have them sent to the
vehicle ’ s navigation screen,
if equipped.
Turn-by-Turn Navigation 1. Press
Q to connect to an
Advisor.
2. Request directions to be
downloaded to the vehicle.
3. Follow the voice-guided
commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
= to open the OnStar app on the infotainment
display. For other vehicles press
= as follows.
Cancel Route
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Cancel route. ” System
responds: “ Do you want to
cancel directions? ”
3. Say “ Yes. ” System responds:
“ OK, request completed, thank
you, goodbye. ”
Route Preview
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Route preview. ” System
responds with the next three
maneuvers.
Repeat
1. Press
= . System responds:
“ OnStar ready, ” then a tone.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
456 Connected Services 2. Say “ Repeat. ” System
responds with the last direction
given, then responds with
“ OnStar ready, ” then a tone.
Get My Destination
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Get my destination. ”
System responds with the
address and distance to the
destination, then responds with
“ OnStar ready, ” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle ’ s navigation screen,
if equipped.
Press
Q , then ask the Advisor to
download directions to the vehicle ’ s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
.
Change the default name of the
SSID (Service Set Identifier).
This is your network ’ s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot
information, press
= to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or
password, press
Q or call
1-888-4ONSTAR to connect
with an Advisor. On some

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - crc - 5/15/18
Connected Services 457vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle ’ s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.
Remotely start/stop the vehicle,
if factory-equipped.
.
Lock/unlock doors, if equipped
with automatic locks.
.
Activate the horn and lamps. .
Check the vehicle ’ s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.
Send destinations to the vehicle.
.
Locate the vehicle on a map
(U.S. market only).
.
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
.
Locate a dealer and schedule
service.
.
Request roadside assistance.
.
Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
.
Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
= to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
= as follows.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - crc - 5/16/18
Index 461Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . 135
Charging System Light . . . . . . . . . 148
Check
Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 149
Ignition Transmission Lock . . . 343
Child Restraints
Infants and Young Children . . . 100
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . 106
Older Children . . . . . . . . . . . . . . . . . . 99
Securing . . . . . . . . . . . . 117, 120, 121
Systems . . . . . . . . . . . . . . . . . . . . . . 103
Circuit Breakers . . . . . . . . . . . . . . . . 350
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 403
Interior Care . . . . . . . . . . . . . . . . . . 408
Climate Control Systems . . . . . . . 188
Air Conditioning . . . . . . . . . . . . . . 188
Dual Automatic . . . . . . . . . . . . . . . 190
Heating . . . . . . . . . . . . . . . . . . . . . . . 188
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Cluster, Instrument . . . . . . . . . . . . . 138
Collision Damage Repair . . . . . . . 440
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 125
Compass . . . . . . . . . . . . . . . . . . . . . . . 132 Connected Services
Connections . . . . . . . . . . . . . . . . . . 456
Diagnostics . . . . . . . . . . . . . . . . . . . 458
Navigation . . . . . . . . . . . . . . . . . . . . 455
Connections
Connected Services . . . . . . . . . . 456
Control
Hill Descent . . . . . . . . . . . . . . . . . . 245
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 243
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 153
Control of a Vehicle . . . . . . . . . . . . . 198
Convex Mirrors . . . . . . . . . . . . . . . . . . 56
Coolant
Engine Temperature Gauge . . 145
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 155
Cooling . . . . . . . . . . . . . . . . . . . . 188, 190
Cooling System . . . . . . . . . . . . . . . . . 327
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 439
Cruise Control . . . . . . . . . . . . . . . . . . 250
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Cupholders . . . . . . . . . . . . . . . . . . . . . 125
Customer Assistance . . . . . . . . . . . 436
Offices . . . . . . . . . . . . . . . . . . . . . . . . 435 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 436
Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 442
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 433
D Damage Repair, Collision . . . . . . . 440
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 446
OnStar . . . . . . . . . . . . . . . . . . . . . . . 446
Data Recorders, Event . . . . . . . . . 445
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 179
Defensive Driving . . . . . . . . . . . . . . . 198
Delayed Locking . . . . . . . . . . . . . . . . . 45
Diagnostics
Connected Services . . . . . . . . . . 458
Differential, Limited-Slip . . . . . . . . 250
Distracted Driving . . . . . . . . . . . . . . . 197
Dome Lamps . . . . . . . . . . . . . . . . . . . 183
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 158
Delayed Locking . . . . . . . . . . . . . . . . 45

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - crc - 5/16/18
464 Index H Halogen Bulbs . . . . . . . . . . . . . . . . . . 346
Hazard Warning Flashers . . . . . . . 180
Head Restraints . . . . . . . . . . . . . . . . . 68
Head-up Display . . . . . . . . . . . . . . . . 163
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 346
Automatic . . . . . . . . . . . . . . . . . . . . . 179
Bulb Replacement . . . . . . . . . . . . 346
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 179
Flash-to-Pass . . . . . . . . . . . . . . . . . 179
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 347
High-Beam On Light . . . . . . . . . . 157
High/Low Beam Changer . . . . . 178
Lamps On Reminder . . . . . . . . . 158
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 78
Steering Wheel . . . . . . . . . . . . . . . 131
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Heated Mirrors . . . . . . . . . . . . . . . . . . . 58
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 223
Heating . . . . . . . . . . . . . . . . . . . . 188, 190
High-Beam On Light . . . . . . . . . . . . 157 High-Speed Operation . . . . . . . . . . 368
Hill and Mountain Roads . . . . . . . . 206
Hill Descent Control (HDC) . . . . . 245
Hill Descent Control Light . . . . . . . 153
Hill Start Assist (HSA) . . . . . . . . . . 242
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 80
HVAC . . . . . . . . . . . . . . . . . . . . . . 188, 190
I Ignition Positions . . . . . . . . . . 217, 219
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 343
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 55
Indicator
Pedestrian Ahead . . . . . . . . . . . . 154
Vehicle Ahead . . . . . . . . . . . . . . . . 154
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . 100
Information
Publication Ordering . . . . . . . . . . 442
Infotainment . . . . . . . . . . . . . . . . . . . . 187
Infotainment System . . . . . . . . . . . . 446
Instrument Cluster . . . . . . . . . . . . . . 138
Interior Rearview Mirrors . . . . . . . . . 60
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2 J Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 395
K Keyless Entry
Remote (RKE) System . . . . . 33, 41
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
L Labeling, Tire Sidewall . . . . . . . . . . 360
Lamps
Daytime Running (DRL) . . . . . . 179
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 183
Exterior Cargo . . . . . . . . . . . . . . . . 182
Exterior Controls . . . . . . . . . . . . . . 176
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 178
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 185
License Plate . . . . . . . . . . . . . . . . . 349
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 149
On Reminder . . . . . . . . . . . . . . . . . 158
Reading . . . . . . . . . . . . . . . . . . . . . . 184
Lane Change Alert (LCA) . . . . . . . 267
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 269
Lane Keep Assist (LKA) . . . . . . . . 269

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - crc - 5/16/18
Index 469Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Brake Pad Life . . . . . . . . . . . . . . . . 335
Engine Air Filter Life . . . . . . . . . . 325
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 260
Infotainment . . . . . . . . . . . . . 187, 446
Noise Control . . . . . . . . . . . . . . . . . 342
Systems
Driver Assistance . . . . . . . . . . . . . 253
T Tachometer . . . . . . . . . . . . . . . . . . . . . 143
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Taillamps
Bulb Replacement . . . . . . . . . . . . 347
Task Lighting . . . . . . . . . . . . . . . . . . . 182
Text Telephone (TTY) Users . . . . 436
Theft-Deterrent Systems . . . . . . . . . 55
Immobilizer . . . . . . . . . . . . . . . . . . . . . 55
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
All-Season . . . . . . . . . . . . . . . . . . . . 359
All-Terrain . . . . . . . . . . . . . . . . . . . . 360
Buying New Tires . . . . . . . . . . . . . 378
Chains . . . . . . . . . . . . . . . . . . . . . . . . 382
Changing . . . . . . . . . . . . . . . . . . . . . 385 Tires (cont'd)
Designations . . . . . . . . . . . . . . . . . 363
Different Size . . . . . . . . . . . . . . . . . 379
Full-Size Spare . . . . . . . . . . . . . . . 394
If a Tire Goes Flat . . . . . . . . . . . . 383
Inspection . . . . . . . . . . . . . . . . . . . . 375
Low Profile . . . . . . . . . . . . . . . . . . . 360
Pressure . . . . . . . . . . . . . . . . . 367, 368
Pressure Light . . . . . . . . . . . . . . . . 156
Pressure Monitor Operation . . 370
Pressure Monitor System . . . . . 369
Rotation . . . . . . . . . . . . . . . . . . . . . . 376
Sidewall Labeling . . . . . . . . . . . . . 360
Terminology and Definitions . . 364
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 380
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 381
Wheel Replacement . . . . . . . . . . 381
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 377
Winter . . . . . . . . . . . . . . . . . . . . . . . . 359
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 271
Tow/Haul Mode . . . . . . . . . . . . . . . . . 234
Tow/Haul Mode Light . . . . . . . . . . . 153
Towing
Driving Characteristics . . . . . . . . 276
Equipment . . . . . . . . . . . . . . . . . . . . 285 Towing (cont'd)
General Information . . . . . . . . . . 276
Recreational Vehicle . . . . . . . . . . 399
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 281
Trailer Sway Control (TSC) . . . 293
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 398
Traction
Limited-Slip Differential . . . . . . . 250
Off Light . . . . . . . . . . . . . . . . . . . . . . 154
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 243
Trailer
Sway Control (TSC) . . . . . . . . . . 293
Towing . . . . . . . . . . . . . . . . . . . . . . . . 281
Trailer Towing
App . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Trailering App . . . . . . . . . . . . . . . . . . 296
Transfer Case . . . . . . . . . . . . . . . . . . 235
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 229
Fluid, Automatic . . . . . . . . . . . . . . 325
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 439
Trip Odometer . . . . . . . . . . . . . . . . . . 142
Truck-Camper Loading
Information . . . . . . . . . . . . . . . . . . . . 214
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 181