infotainment GMC SIERRA DENALI 2020 Owner's Guide
[x] Cancel search | Manufacturer: GMC, Model Year: 2020, Model line: SIERRA DENALI, Model: GMC SIERRA DENALI 2020Pages: 501, PDF Size: 7.61 MB
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GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
462 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 462
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 464
Customer Assistance for Text Telephone (TTY) Users . . . . . 465
Online Owner Center . . . . . . . . . 465
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 465
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 466
Scheduling Service Appointments . . . . . . . . . . . . . . . 467
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 468
Collision Damage Repair . . . . . 469
Publication Ordering Information . . . . . . . . . . . . . . . . . . 471
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 472
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 472
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 472
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 473
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 473
Cybersecurity . . . . . . . . . . . . . . . . . 474
Event Data Recorders . . . . . . . . 474
OnStar . . . . . . . . . . . . . . . . . . . . . . . 475
Infotainment System . . . . . . . . . . 475
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
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Customer Information 471
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
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Customer Information 475
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle’s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
SeeOnStar Additional Information
0 478.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
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OnStar 477
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
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OnStar 479
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 472.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
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GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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484 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 484
Connections . . . . . . . . . . . . . . . . . . 485
Diagnostics . . . . . . . . . . . . . . . . . . . 486
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
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Connected Services 485
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters and
numbers to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
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Index 489
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 113
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 369
Center Seat . . . . . . . . . . . . . . . . . . . . . 55
Chains, Tire . . . . . . . . . . . . . . . . . . . . 404
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 122
Charging System Light . . . . . . . . . 137
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 137
Ignition Transmission Lock . . . 363
Child Restraints Infants and Young Children . . . . . 86
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 91
Older Children . . . . . . . . . . . . . . . . . . 84
Securing . . . . . . . . . . . . 104, 107, 108
Systems . . . . . . . . . . . . . . . . . . . . . . . . 88
Circuit Breakers . . . . . . . . . . . . . . . . 370
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 429
Interior Care . . . . . . . . . . . . . . . . . . 435
Climate Control Systems . . . . . . . 177 Air Conditioning . . . . . . . . . . . . . . 177
Dual Automatic . . . . . . . . . . . . . . . 179 Climate Control Systems (cont'd)
Heating . . . . . . . . . . . . . . . . . . . . . . . 177
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Cluster, Instrument . . . . . . . . . . . . . 126
Collision Damage Repair . . . . . . . 469
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . .112
Compass . . . . . . . . . . . . . . . . . . . . . . . 120
Connected Services Connections . . . . . . . . . . . . . . . . . . 485
Diagnostics . . . . . . . . . . . . . . . . . . . 486
Navigation . . . . . . . . . . . . . . . . . . . . 484
Connections Connected Services . . . . . . . . . . 485
Control Hill Descent . . . . . . . . . . . . . . . . . . 237
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 235
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 141
Control of a Vehicle . . . . . . . . . . . . . 188
Convex Mirrors . . . . . . . . . . . . . . . . . . 39
Coolant Engine Temperature Gauge . . 133
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 144
Cooling . . . . . . . . . . . . . . . . . . . . 177, 179
Cooling System . . . . . . . . . . . . . . . . . 346 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 468
Cruise Control . . . . . . . . . . . . . . . . . . 243 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Cruise Control, Adaptive . . . . . . . . 245
Cupholders . . . . . . . . . . . . . . . . . . . . . 112
Customer Assistance . . . . . . . . . . . 465 Offices . . . . . . . . . . . . . . . . . . . . . . . . 464
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 465
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 471
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 462
Cybersecurity . . . . . . . . . . . . . . . . . . . 474
D
Damage Repair, Collision . . . . . . . 469
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 475
OnStar . . . . . . . . . . . . . . . . . . . . . . . 475
Data Recorders, Event . . . . . . . . . 474
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 168
Defensive Driving . . . . . . . . . . . . . . . 187
Delayed Locking . . . . . . . . . . . . . . . . . 27
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492 Index
Glove Box . . . . . . . . . . . . . . . . . . . . . . 112
GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . . . . 465
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 367
Hazard Warning Flashers . . . . . . . 169
Head Restraints . . . . . . . . . . . . . . . . . 53
Head-up Display . . . . . . . . . . . . . . . . 152
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 366
Automatic . . . . . . . . . . . . . . . . . . . . . 168
Bulb Replacement . . . . . . . . . . . . 367
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 168
Flash-to-Pass . . . . . . . . . . . . . . . . . 168
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 367
High-Beam On Light . . . . . . . . . . 146
High/Low Beam Changer . . . . . 167
Lamps On Reminder . . . . . . . . . 146
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 63
Steering Wheel . . . . . . . . . . . . . . . .119
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Heated Mirrors . . . . . . . . . . . . . . . . . . . 43 Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 215
Heating . . . . . . . . . . . . . . . . . . . . 177, 179
High-Beam On Light . . . . . . . . . . . . 146
High-Speed Operation . . . . . . . . . . 389
Hill and Mountain Roads . . . . . . . . 197
Hill Descent Control (HDC) . . . . . 237
Hill Descent Control Light . . . . . . . 141
Hill Start Assist (HSA) . . . . . . . . . . 235
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 65
HVAC . . . . . . . . . . . . . . . . . . . . . . 177, 179
I
Ignition Positions . . . . . . . . . . 208, 210
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 363
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 37
Indicator Pedestrian Ahead . . . . . . . . . . . . 142
Vehicle Ahead . . . . . . . . . . . . . . . . 142
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 86
Information
Publication Ordering . . . . . . . . . . 471
Infotainment . . . . . . . . . . . . . . . . . . . . 176 Infotainment System . . . . . . . . . . . . 475
Instrument Cluster . . . . . . . . . . . . . . 126
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 44
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 419
K
Keyless EntryRemote (RKE) System . . . . . 13, 16
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 12
L
Labeling, Tire Sidewall . . . . . . . . . . 381
Lamps Daytime Running (DRL) . . . . . . 168
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 172
Exterior Cargo . . . . . . . . . . . . . . . . 171
Exterior Controls . . . . . . . . . . . . . . 165
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 167
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 174
License Plate . . . . . . . . . . . . . . . . . 369
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 137
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Index 497
Steering (cont'd)Wheel Adjustment . . . . . . . . . . . . .118
Wheel Controls . . . . . . . . . . . . . . . .119
Steering Column Lock . . . . . . . . . . . 37
Steps
Power Assist . . . . . . . . . . . . . . . . . . . 34
Stop/Start System . . . . . . . . . . . . . . 213
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 368
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Storage Areas Center Console . . . . . . . . . . . . . . . .113
Floor Console . . . . . . . . . . . . . . . . .114
Glove Box . . . . . . . . . . . . . . . . . . . . .112
Underseat . . . . . . . . . . . . . . . . . . . . .113
Storage Compartments . . . . . . . . . 112
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 199
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 50
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Brake Pad Life . . . . . . . . . . . . . . . . 356
Engine Air Filter Life . . . . . . . . . . 343
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 268 System (cont'd)
Infotainment . . . . . . . . . . . . . 176, 475
Noise Control . . . . . . . . . . . . . . . . . 362
Systems
Driver Assistance . . . . . . . . . . . . . 255
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 131
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 29
TaillampsBulb Replacement . . . . . . . . . . . . 368
Task Lighting . . . . . . . . . . . . . . . . . . . 171
Text Telephone (TTY) Users . . . . 465
Theft-Deterrent Systems . . . . . . . . . 37 Immobilizer . . . . . . . . . . . . . . . . . . . . . 37
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 All-Season . . . . . . . . . . . . . . . . . . . . 379
All-Terrain . . . . . . . . . . . . . . . . . . . . 381
Buying New Tires . . . . . . . . . . . . . 399
Chains . . . . . . . . . . . . . . . . . . . . . . . . 404
Changing . . . . . . . . . . . . . . . . . . . . . 407
Designations . . . . . . . . . . . . . . . . . 383
Different Size . . . . . . . . . . . . . . . . . 401
Full-Size Spare . . . . . . . . . . . . . . . 418
If a Tire Goes Flat . . . . . . . . . . . . 405
Inspection . . . . . . . . . . . . . . . . . . . . 396
Low Profile . . . . . . . . . . . . . . . . . . . 380 Tires (cont'd)
Pressure . . . . . . . . . . . . . . . . . 387, 389
Pressure Light . . . . . . . . . . . . . . . . 144
Pressure Monitor Operation . . 390
Pressure Monitor System . . . . . 389
Rotation . . . . . . . . . . . . . . . . . . . . . . 396
Sidewall Labeling . . . . . . . . . . . . . 381
Terminology and Definitions . . 385
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 402
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 403
Wheel Replacement . . . . . . . . . . 403
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 399
Winter . . . . . . . . . . . . . . . . . . . . . . . . 380
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 280
Tow/Haul Mode . . . . . . . . . . . . . . . . . 227
Tow/Haul Mode Light . . . . . . . . . . . 141
Towing Driving Characteristics . . . . . . . . 287
Equipment . . . . . . . . . . . . . . . . . . . . 296
General Information . . . . . . . . . . 287
Recreational Vehicle . . . . . . . . . . 424
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 292
Trailer Sway Control (TSC) . . . 308
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 424