GMC SIERRA DENALI 2024 Owners Manual

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 209
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow. See“Rocking the Vehicle to Get
It Out” later in this section.
The Traction Control/Electronic Stability
Control can often help to free a stuck
vehicle. See Traction Control/Electronic
Stability Control 0236. If TC/ESC cannot free
the vehicle, see “Rocking the Vehicle to Get
it Out” following.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph).
For information about using tire chains on
the vehicle, see Tire Chains0363.
Rocking the Vehicle to Get It Out
Caution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.
Turn the steering wheel left and right to
clear the area around the front wheels. Then
make sure the wheels are pointed straight
ahead. For four-wheel-drive vehicles, shift
into Four-Wheel Drive High. Turn the TCS
off. Shift back and forth between R (Reverse)
and a forward gear, spinning the wheels as
little as possible. To prevent transmission
wear, wait until the wheels stop spinning
before shifting gears. Slowly spinning the
wheels in the forward and reverse directions
causes a rocking motion that could free the
vehicle. If that does not get the vehicle out
after a few tries, it might need to be towed
out. See Transporting a Disabled Vehicle
0 379. Recovery hooks can be used, if the
vehicle has them.
Recovery Hooks
{Warning
Never pull on recovery hooks from the
side. The hooks could break and you and
others could be injured. When using
recovery hooks, always pull the vehicle
from the front.
Caution
Never use recovery hooks to tow the
vehicle. The vehicle could be damaged,
and the repairs would not be covered by
the vehicle warranty.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
210 Driving and Operating
If equipped, there are recovery hooks at the
front of the vehicle. Use them if the vehicle
is stuck off-road and needs to be pulled
some place to continue driving.
Vehicle Load Limits
It is very important to know how much
weight the vehicle can carry. This
weight is called the vehicle capacity
weight and includes the weight of all
occupants, cargo, and all
nonfactory-installed options. Two labels
on the vehicle may show how much
weight it was designed to carry: the
Tire and Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any heavier
than the Gross Vehicle Weight Rating
(GVWR), or either the maximum
front or rear Gross Axle Weight
Rating (GAWR). This can cause
systems to break and change the
way the vehicle handles. This could
cause loss of control and a crash.
(Continued)
Warning (Continued)
Overloading can also reduce stopping
performance, damage the tires, and
shorten the life of the vehicle.
Tire and Loading Information Label
Label Example
A vehicle-specific Tire and Loading
Information label is attached to the
center pillar (B-pillar). The Tire and
Loading Information label shows the
number of occupant seating positions (1), and the maximum vehicle
capacity weight (2) in kilograms and
pounds.
The Tire and Loading Information label
also shows the size of the original
equipment tires (3) and the
recommended cold tire inflation
pressures (4). For more information on
tires and inflation see
Tires0345 and
Tire Pressure 0350.
There is also important loading
information on the vehicle Certification/
Tire label. It may show the Gross
Vehicle Weight Rating (GVWR) and the
Gross Axle Weight Rating (GAWR) for
the front and rear axles. See
“Certification/Tire Label” later in this
section.Steps for Determining Correct Load Limit
1.
Locate the statement "The combined
weight of occupants and cargo
should never exceed XXX kg or
XXX lbs." on your vehicle’s placard.
2.Determine the combined weight of
the driver and passengers that will
be riding in your vehicle.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 211
3.Subtract the combined weight of the
driver and passengers from XXX kg
or XXX lbs.
4.The resulting figure equals the
available amount of cargo and
luggage load capacity. For example,
if the "XXX" amount equals 1400 lbs.
and there will be five 150 lb
passengers in your vehicle, the
amount of available cargo and
luggage load capacity is 650 lbs.
(1400-750 (5 x 150) = 650 lbs.)
5.Determine the combined weight of
luggage and cargo being loaded on
the vehicle. That weight may not
safely exceed the available cargo and
luggage load capacity calculated in
Step 4.
6.If your vehicle will be towing a
trailer, load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and
luggage load capacity of your
vehicle.See
Trailer Towing 0280 for important
information on towing a trailer, towing
safety rules, and trailering tips.
If aftermarket accessories are installed on
the vehicle, for example a rooftop carrier, be
sure to add the weight of all installed
accessories to the combined weight of
luggage and cargo.
Example 1
1. Vehicle Capacity Weight for Example 1
= 453 kg (1,000 lb)
Then subtract Accessory Weight, for
example a rooftop cargo box =
15.8 kg (35 lb)
2. Subtract Occupant Weight @ 68 kg(150 lb) × 2 = 136 kg (300 lb)
3. Remaining available capacity for Cargo Weight = 301.2 kg (665 lb)
Example 2
1. Vehicle Capacity Weight for Example 2= 453 kg (1,000 lb)
Then subtract Accessory Weight, for
example a rooftop cargo box =
18.1 kg (40 lb)
2. Subtract Occupant Weight @ 68 kg(150 lb) × 5 = 340 kg (750 lb)
3. Remaining available capacity for Cargo Weight = 94.9 kg (210 lb)

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
212 Driving and Operating
Example 3
1. Vehicle Capacity Weight for Example 3= 453 kg (1,000 lb)
2. Subtract Occupant Weight @ 91 kg (200 lb) × 5 = 453 kg (1,000 lb)
3. Available Cargo Weight = 0 kg (0 lb)
Refer to the Tire and Loading
Information label for specific
information about the vehicle's capacity
weight and seating positions. The
combined weight of the driver,
passengers, accessories, and cargo
should never exceed the vehicle's
capacity weight. Certification/Tire Label
Label Example
A vehicle-specific Certification/Tire label
is attached to the center pillar (B-pillar).
The label may show the size of the
vehicle's original tires and the inflation
pressures needed to obtain the gross
weight capacity of the vehicle. This is
called Gross Vehicle Weight
Rating (GVWR). The GVWR includes the
weight of the vehicle, all occupants, and
cargo.
The Certification/Tire label also may
show the maximum weights for the
front and rear axles, called Gross AxleWeight Rating (GAWR). To determine
the actual loads on the front and rear
axles, weigh the vehicle at a weigh
station. Your dealer can help with this.
Be sure to spread the load equally on
both sides of the centerline.
The Certification/Tire label may also
contain important information about
the Front Axle Reserve Capacity.
{Warning
In the case of a sudden stop or
collision, things carried in the bed of
your truck could shift forward and
come into the passenger area,
injuring you and others. If you put
things in the bed of your truck, you
should make sure they are properly
secured.
Caution
Overloading the vehicle may cause
damage. Repairs would not be covered by
the vehicle warranty. Do not overload the
vehicle.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 213
Using heavier suspension components
to get added durability might not
change the weight ratings. Ask your
dealer to help load the vehicle the
right way.
{Warning
Things you put inside the vehicle can
strike and injure people in a sudden
stop or turn, or in a crash.
.Put things in the cargo area of the
vehicle. Try to spread the weight
evenly.
.Never stack heavier things, like
suitcases, inside the vehicle so
that some of them are above the
tops of the seats.
.Do not leave an unsecured child
restraint in the vehicle.
.When you carry something inside
the vehicle, secure it whenever
you can.
.Do not leave a seat folded down
unless you need to. There is also important loading
information for off-road driving in this
manual. See
“Loading the Vehicle for
Off-Road Driving“ underOff-Road
Driving 0203.
Two-Tiered Loading
Depending on the model of the pickup,
an upper load platform can be created
by positioning three or four 5 cm (2 in)
by 15 cm (6 in) wooden planks across
the width of the pickup box. The planks
must be inserted in the pickup box
depressions.
When using this upper load platform,
be sure the load is securely tied down
to prevent it from shifting. The load's
center of gravity should be positioned
in a zone over the rear axle. The zone is
located in the area between the front
of each wheel well and the rear of each
wheel well. The center of gravity height
must not extend above the top of the
pickup box flareboard. Any load that extends beyond the
vehicle's taillamp area must be properly
marked according to local laws and
regulations.
Remember not to exceed the Gross Axle
Weight Rating (GAWR) of the front or
rear axle.
Add-On Equipment
When carrying removable items, a limit
on how many people carried inside the
vehicle may be necessary. Be sure to
weigh the vehicle before buying and
installing the new equipment.
Caution
Overloading the vehicle may cause
damage. Repairs would not be covered by
the vehicle warranty. Do not overload the
vehicle.
Remember not to exceed the Gross Axle
Weight Rating (GAWR) of the front or
rear axle.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
214 Driving and Operating
* Equipment Maximum Weight
Ladder Rack and
Cargo340 kg (750 lb)
Cross Toolbox and
Cargo 181 kg (400 lb)
Side Boxes and
Cargo 113 kg per side
(250 lb per side)
* The combined weight for all
rail-mounted equipment should not
exceed 454 kg (1,000 lb).
Loading Points
1. Primary Load Points 2. Secondary Load Areas
3. GM Approved Accessory Mounting
Points
Structural members (1) and (2) are included
in the pickup box design. Additional
accessories should use these load points.
Depending on the accessory design, use a
spacer under the accessory at the load
points to remove gap. The holes for GM
approved accessories (3) are not intended for
aftermarket equipment. See
www.gmupfitter.com for additional pickup
box load bearing structural information.
Truck-Camper Loading Information
A vehicle-specific Truck-Camper Loading
Information label is attached to the
inside of the vehicle's glove box. This
label indicates if a slide-in camper can
be carried, how much of a load the
vehicle can carry, and how to correctly
spread out the load. It will help to
match the right slide-in camper to the
vehicle.
Your dealer can help make a good
vehicle-camper match and help
determine the Cargo Weight
Rating (CWR). When installing and loading a slide-in
camper, check the manufacturer's
instructions.
When carrying a slide-in camper, the
total cargo load of the vehicle is the
weight of the camper plus:
.Everything added to the camper after
it left the factory.
.Everything in the camper.
.All the people inside.
The CWR is the maximum weight of the
load the vehicle can carry. It does not
include the weight of the people inside.
But, use about 68 kg (150 lb) for
each seat.
The total cargo load must not be more
than the vehicle's CWR.
Refer to the Truck-Camper Loading
Information label in the glove box for
dimensions A and B as shown in the
following illustration.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 215
Use the rear edge of the load floor for
measurement purposes. The
recommended location for the cargo
center of gravity is in zone C for the
CWR. It is the point where the mass of
a body is concentrated and,
if suspended at that point, would
balance the front and rear.
Here is an example of proper truck and
camper match:
1.Camper Center of Gravity
2.Recommended Center of Gravity
Location Zone
When the truck is used to carry a
slide-in camper, the total cargo load of
the truck consists of the manufacturer's
camper weight figure, the weight of
installed additional camper equipment
not included in the manufacturer's
camper weight figure, the weight of
camper cargo, and the weight of
passengers in the camper. The total
cargo load should not exceed the truck's
cargo weight rating, and the camper's center of gravity (1) should fall within
the truck's recommended center of
gravity zone (2) when installed.
Any accessories or other equipment
that are added to the vehicle must be
weighed. Then, subtract this extra
weight from the CWR. This extra weight
may shorten the center of gravity zone
of the vehicle.
If the slide-in camper and its load
weighs less than the CWR, the center of
gravity zone for the vehicle may be
larger.
Secure loose items to prevent weight
shifts that could affect the balance of
the vehicle. When the truck-camper is
loaded, drive to a scale and weigh on
the front and on the rear wheels
separately to determine axle loads.
Individual axle loads should not exceed
either of the gross axle weight ratings
(GAWR). The total axle loads should not
exceed the vehicle's gross vehicle
weight rating (GVWR). These ratings are
given on the Certification/Tire label
attached to the B-pillar.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
216 Driving and Operating
See“Certification/Tire Label” under
Vehicle Load Limits 0210. If weight
ratings are exceeded, move or remove
items to bring all weights below the
ratings.
See your dealer for more information
on curb weights, cargo weights, Cargo
Weight Rating, and the correct center of
gravity zone.
Starting and Operating
New Vehicle Break-In
Caution
During the first 800 km (500 mi) of
driving this vehicle, overall performance
will benefit by following these break-in
period recommendations:
.Avoid full throttle starts and abrupt
stops.
(Continued)
Caution (Continued)
.Avoid exceeding the following engine
speeds when accelerating or
downshifting to slow or brake the
vehicle:
Gasoline engines: 4000 rpm
Diesel engines: 3000 rpm
.Avoid making hard stops for the first
300 km (200 mi). Hard stops with new
brake linings can result in premature
wear and earlier replacement. Follow
this guideline every time brake linings
are replaced.
.Do not tow a trailer. See Trailer
Towing 0280 for the trailer towing
capabilities of the vehicle and more
information.
After the break-in period, the engine
speed and load can be gradually
increased.
On new vehicles, the various mechanical and
electrical systems adjust during the first
6,400 km (4,000 miles) of routine driving to
provide optimal fuel economy and
transmission shift performance. Electrical systems will adapt and calibrate
during the break-in period. A one-time
occurrence of clicks and similar vehicle
noises is normal during this process.
Normal driving charges the vehicle battery
to achieve the best operation of the vehicle.
Ignition Positions
Base Model Shown, Others Similar
Vehicles equipped with Keyless Access have
pushbutton starting.
The remote key must be in the vehicle for
the system to operate. If the pushbutton
start is not working, the vehicle may be

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
Driving and Operating 217
near a strong radio antenna signal causing
interference to the Keyless Access system.
SeeRemote Key Operation 015.
To shift out of P (Park), the vehicle must be
on and the brake pedal must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the vehicle will
turn off, and Retained Accessory Power (RAP)
will remain active. See Retained Accessory
Power (RAP) 0220.
If the vehicle is not in P (Park), the vehicle
will return to accessory mode and display
the message SHIFT TO PARK in the Driver
Information Center (DIC). When the vehicle is
shifted into P (Park), the vehicle will turn off. The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and driver door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Unless an emergency exists, do not turn the
engine off when the vehicle is moving. This
will cause a loss of power assist in the brake
and steering systems and disable the
airbags.
If the vehicle must be shut off in an
emergency:
1. If the vehicle cannot be pulled over, and must be shut off while driving, press and
hold ENGINE START/STOP button for
longer than two seconds, or press twice
in five seconds.
2. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force. 3. Shift the vehicle to N (Neutral). This can
be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
4. Come to a complete stop, shift to P (Park), and make sure engine is off.
The shift lever must be in P (Park) to
turn the vehicle off.
5. Set the parking brake. See Electric
Parking Brake 0234.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Accessory Mode (Amber Indicator Light) :
This mode allows some electrical accessories
to be used when the engine is off.
With the vehicle off, pressing the ENGINE
START/STOP button one time without the
brake pedal applied will place the vehicle in
accessory mode.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16908340) - 2024 - CRC - 12/13/22
218 Driving and Operating
The vehicle will switch from accessory mode
to off after five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator Light) :This
mode is for driving and starting. With the
vehicle off, and the brake pedal applied,
pressing ENGINE START/STOP button once
will turn the ignition on. Once engine
cranking begins, release the button. Engine
cranking will continue until the engine
starts. See Starting the Engine 0218.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the ENGINE START/STOP button for
more than five seconds will place the vehicle
in Service Mode. The instruments and audio
systems will operate as they do when the
vehicle is on, but the vehicle will not be able
to be driven. The engine will not start in
Service Mode. Press the ENGINE START/STOP
button again to turn the vehicle off.Starting the Engine
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
See Add-On Electrical Equipment 0306.
Move the shift lever to P (Park) or
N (Neutral). To restart the engine when the
vehicle is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. The remote key must be in the vehicle. Press ENGINE START/STOP with the brake
pedal applied. When the engine begins
cranking, let go of the button. The driver may observe a minor, and
temporary, brake pedal kickback when
starting the vehicle. This is normal.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
Operate the engine and transmission
gently to allow the oil to warm up and
lubricate all moving parts.
When the low fuel warning light is on
and the FUEL LEVEL LOW message is
displayed in the Driver Information
Center (DIC), press ENGINE START/STOP
to continue engine cranking.
Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try