ESP GMC TERRAIN 2011 Owner's Guide

Black plate (57,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-57
.If the system does not
recognize the number, it
confirms the numbers
followed by a tone. If the
number is correct, say
“Yes.”The system responds
“OK, Dialing” and dials the
number. If the number is
not correct, say “No.”The
system will ask for the
number again.
Using the Digit Dial Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone. 2. Say
“Digit Dial.” The system
responds “Digit dial using
, please say the
first digit to dial,” followed by
a tone.
3. Say the digits to be dialed one at a time. The system repeats back
the digit it heard followed by
a tone.
4. Continue entering digits until the number to be dialed is complete.
After the whole number has
been entered, say “Dial.”The
system responds “OK, Dialing”
and dials the number.
.If an unwanted number is
recognized by the system,
say “Clear” at any time to
clear the last number.
.To hear all of the numbers
recognized by the system,
say “Verify” at any time. Using the Call Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone.
2. Say “Call.”The system responds
“Call using .
Please say the name tag,”
followed by a tone.

Black plate (58,1)GMC Terrain Owner Manual - 2011
7-58 Infotainment System
3. Say the name tag of the personto call.
.If the system recognizes
the name tag it responds
“OK, calling, ”
and dials the number.
.If the system does not
recognize the name tag, it
confirms the name tag
followed by a tone. If the
name tag is correct, say
“Yes.” The system responds
with “OK, calling, tag>” and dials the number.
If the name tag is not
correct, say “No.”The
system will ask for the
name tag again.
Once connected, the person called
will be heard through the audio
speakers. Using the Re‐dial Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds with “Ready,”
followed by a tone.
2. After the tone, say “Re‐dial.”The
system responds “Re‐dial using
” and dials the
last number called from the
connected Bluetooth phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Press$/ito ignore a call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier.
.Pressbgto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Press$/itto disconnect the
current call and switch to the call
on hold.

Black plate (59,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-59
Three‐Way Calling
Three‐way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier.
1. While on a call, press
bg. The
system responds with “Ready,”
followed by a tone.
2. Say “Three‐way call.”
The system responds with
“Three‐way call, please say
dial or call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all callers
together.
Ending a Call
Press$/ito end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To Mute a call
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. Say “Mute Call.” The system
responds “Call muted.”
To Cancel Mute
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. After the tone, say “Mute Call.”
The system responds
“Resuming call.”
Transferring a Call
Audio can be transferred between
the in‐vehicle Bluetooth system and
the cell phone.
To Transfer Audio to the Cell
Phone
During a call with the audio in the
vehicle:
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. Say “Transfer Call.” The system
responds “Transferring call” and
the audio transfers to the cell
phone.

Black plate (60,1)GMC Terrain Owner Manual - 2011
7-60 Infotainment System
To Transfer Audio to the In-Vehicle
Bluetooth System
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN or
ACC/ACCESSORY.
For vehicles without a navigation
system, press
bgduring a call
with the audio on the cell phone.
The audio transfers to the vehicle.
For vehicles with a navigation
system, press
b gduring a call
with the audio on the cell phone.
If the audio does not transfer to
the vehicle, use the audio transfer
feature on the cell phone. See the
cell phone manufacturer's user
guide for more information.
Voice Pass-Thru
Voice pass‐thru allows access to
the voice recognition commands on
the cell phone. See the cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready,”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free.” The system
responds “Ready,”followed
by a tone. 2. Say
“Bluetooth.” The system
responds “Bluetooth ready,”
followed by a tone.
3. Say “Voice.” The system
responds “OK, accessing
.”
.The cell phone's normal
prompt messages will
go through their cycle
according to the phone's
operating instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The in‐vehicle Bluetooth system can
send numbers and the numbers
stored as name tags during a call.
Use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.

Black plate (61,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-61
Sending a Number During a Call
1. Press
bg. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”The system responds
“Say a number to send tones,”
followed by a tone.
3. Say the number to send.
.If the system recognizes
the number, it responds
“OK, Sending Number” and
the dial tones are sent and
the call continues.
.If the system does not
recognize the number, it
responds “Dial Number,
please say yes or no?,”
followed by a tone. If the
number is correct, say
“Yes.” The system responds
“OK, Sending Number” and
the dial tones are sent and
the call continues. Sending a Stored Name Tag
During a Call
1. Press
b
g. The system
responds “Ready,”followed by
a tone.
2. Say “Send name tag.” The
system responds “Say a name
tag to send tones,” followed by
a tone.
3. Say the name tag to send.
.If the system recognizes
the number, it responds
“OK, Sending ”
and the dial tones are sent
and the call continues.
.If the system does not
recognize the name tag, it
responds “Dial ,
please say yes or no?,”
followed by a tone. If the
name tag is correct, say
“Yes.” The system responds
with “OK, Sending tag>” and the dial tones are
sent and the call continues.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous sections on Deleting a
Paired Phone and Deleting
Name Tags.

Black plate (3,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-3
Death and injury associated with
drinking and driving is a global
tragedy.
Alcohol affects four things that
anyone needs to drive a vehicle:
judgment, muscular coordination,
vision, and attentiveness.
Police records show that
almost 40 percent of all motor
vehicle-related deaths involve
alcohol. In most cases, these
deaths are the result of someone
who was drinking and driving.
In recent years, more than
17,000 annual motor vehicle-related
deaths have been associated with
the use of alcohol, with about
250,000 people injured.
For persons under 21, it is against
the law in every U.S. state to drink
alcohol. There are good medical,
psychological, and developmental
reasons for these laws.
The obvious way to eliminate the
leading highway safety problem is
for people never to drink alcohol
and then drive.Medical research shows that
alcohol in a person's system
can make crash injuries worse,
especially injuries to the brain,
spinal cord, or heart. This means
that when anyone who has been
drinking
—driver or passenger —is
in a crash, that person's chance of
being killed or permanently disabled
is higher than if the person had not
been drinking.
Control of a Vehicle
The following three systems
help to control the vehicle while
driving —brakes, steering, and
accelerator. At times, as when
driving on snow or ice, it is easy to
ask more of those control systems
than the tires and road can provide.
Meaning, you can lose control of the
vehicle. See StabiliTrak
®System on
page 9‑41.
Adding non‐dealer accessories can
affect vehicle performance. See
Accessories and Modifications on
page 10‑3.
Braking
See Brake System Warning Light on
page 5‑15.
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average reaction time is about
three‐fourths of a second. But
that is only an average. It might be
less with one driver and as long as
two or three seconds or more with
another. Age, physical condition,
alertness, coordination, and
eyesight all play a part. So do
alcohol, drugs, and frustration. But
even in three‐fourths of a second,
a vehicle moving at 100 km/h
(60 mph) travels 20 m (66 ft). That
could be a lot of distance in an
emergency, so keeping enough
space between the vehicle and
others is important.

Black plate (6,1)GMC Terrain Owner Manual - 2011
9-6 Driving and Operating
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving.
If the level of the shoulder is only
slightly below the pavement,
recovery should be fairly easy. Ease
off the accelerator and then, if there
is nothing in the way, steer so that
the vehicle straddles the edge of
the pavement. Turn the steering
wheel 8 to 13 cm (3 to 5 in), about
one-eighth turn, until the right fronttire contacts the pavement edge.
Then turn the steering wheel to go
straight down the roadway.
Loss of Control
Let us review what driving experts
say about what happens when the
three control systems
—brakes,
steering, and acceleration —do not
have enough friction where the tires
meet the road to do what the driver
has asked.
In any emergency, do not give up.
Keep trying to steer and constantly
seek an escape route or area of
less danger.
Skidding
In a skid, a driver can lose control of
the vehicle. Defensive drivers avoid
most skids by taking reasonable
care suited to existing conditions,
and by not overdriving those
conditions. But skids are always
possible. The three types of skids correspond
to the vehicle's three control
systems. In the braking skid, the
wheels are not rolling. In the
steering or cornering skid, too much
speed or steering in a curve causes
tires to slip and lose cornering force.
And in the acceleration skid, too
much throttle causes the driving
wheels to spin.
If the vehicle starts to slide, ease
your foot off the accelerator pedal
and quickly steer the way you
want the vehicle to go. If you start
steering quickly enough, the vehicle
may straighten out. Always be ready
for a second skid if it occurs.
Of course, traction is reduced when
water, snow, ice, gravel, or other
material is on the road. For safety,
slow down and adjust your driving to
these conditions. It is important to
slow down on slippery surfaces
because stopping distance is longer
and vehicle control more limited.

Black plate (7,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-7
While driving on a surface with
reduced traction, try to avoid
sudden steering, acceleration,
or braking, including reducing
vehicle speed by shifting to a lower
gear. Any sudden changes could
cause the tires to slide. You might
not realize the surface is slippery
until the vehicle is skidding. Learn to
recognize warning clues—such as
enough water, ice, or packed snow
on the road to make a mirrored
surface —and slow down when you
have any doubt.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
Vehicles with all‐wheel drive can be
used for off‐road driving. Vehicles
without all‐wheel drive should not be
driven off-road except on a level,
solid surface. Many of the vehicle design features
that help make the vehicle more
responsive on paved roads during
poor weather conditions also help
make it better suited for off‐road
use than conventional passenger
vehicles. The vehicle does not
have features usually thought to be
necessary for extended or severe
off‐road use such as special
underbody shielding and transfer
case low gear range.
The airbag system is designed to
work properly under a wide range of
conditions, including off‐road usage.
Always wear your safety belt and
observe safe driving speeds,
especially on rough terrain.
Drinking and driving can be very
dangerous on any road and this is
certainly true for off-road driving.
At the very time you need special
alertness and driving skills, your
reflexes, perceptions, and judgment
can be affected by even a smallamount of alcohol. You could have a
serious
—or even fatal —accident
if you drink and drive or ride with a
driver who has been drinking.
Off-roading can be great fun but has
some definite hazards. The greatest
of these is the terrain itself. When
off-road driving, traffic lanes are not
marked, curves are not banked, and
there are no road signs. Surfaces
can be slippery, rough, uphill,
or downhill.
Avoid sharp turns and abrupt
maneuvers. Failure to operate the
vehicle correctly off‐road could
result in loss of vehicle control or
vehicle rollover.
Off-roading involves some new
skills. That is why it is very
important that you read these
driving tips and suggestions to help
make off-road driving safer and
more enjoyable.

Black plate (9,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-9
Environmental Concerns
Off-road driving can provide
wholesome and satisfying
recreation. However, it also raises
environmental concerns. We
recognize these concerns and urge
every off-roader to follow these
basic rules for protecting the
environment:
.Always use established trails,
roads, and areas that have been
specially set aside for public
off-road recreational driving and
obey all posted regulations.
.Avoid any driving practice
that could damage shrubs,
flowers, trees, or grasses or
disturb wildlife. This includes
wheel-spinning, breaking down
trees, or unnecessary driving
through streams or over soft
ground.
.Always carry a litter bag and
make sure all refuse is removed
from any campsite before
leaving.
.Take extreme care with open
fires (where permitted), camp
stoves, and lanterns.
.Never park your vehicle over
dry grass or other combustible
materials that could catch fire
from the heat of the vehicle's
exhaust system.
Traveling to Remote Areas
It makes sense to plan your trip,
especially when going to a remote
area. Know the terrain and plan
your route. Get accurate maps of
trails and terrain. Check to see if
there are any blocked or closed
roads.
It is also a good idea to travel with
at least one other vehicle in case
something happens to one of them.
For vehicles with a winch, be sure to
read the winch instructions. In a
remote area, a winch can be handy
if you get stuck but you will want to
know how to use it properly.
Getting Familiar with Off-Road
Driving
It is a good idea to practice in an
area that is safe and close to home
before you go into the wilderness.
Off-roading requires some new and
different skills.
Tune your senses to different kinds
of signals. Your eyes need to
constantly sweep the terrain for
unexpected obstacles. Your ears
need to listen for unusual tire or
engine sounds. Use your arms,
hands, feet, and body to respond to
vibrations and vehicle bounce.
Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed. At higher
speeds:
.You approach things faster and
have less time to react.
.There is less time to scan the
terrain for obstacles.

Black plate (10,1)GMC Terrain Owner Manual - 2011
9-10 Driving and Operating
.The vehicle has more bounce
when driving over obstacles.
.More braking distance is
needed, especially on an
unpaved surface.
{WARNING
When you are driving off-road,
bouncing and quick changes in
direction can easily throw you out
of position. This could cause you
to lose control and crash. So,
whether you are driving on
or off the road, you and your
passengers should wear safety
belts.
Scanning the Terrain
Off-road driving can take you over
many different kinds of terrain. Be
familiar with the terrain and its many
different features.
Surface Conditions:Off-roading
surfaces can be hard-packed dirt,
gravel, rocks, grass, sand, mud, snow, or ice. Each of these surfaces
affects the vehicle's steering,
acceleration, and braking in different
ways. Depending on the surface,
slipping, sliding, wheel spinning,
delayed acceleration, poor traction,
and longer braking distances can
occur.
Surface Obstacles:
Unseen or
hidden obstacles can be hazardous.
A rock, log, hole, rut, or bump can
startle you if you are not prepared
for them. Often these obstacles are
hidden by grass, bushes, snow,
or even the rise and fall of the
terrain itself.
Some things to consider:
.Is the path ahead clear?
.Will the surface texture change
abruptly up ahead?
.Does the travel take you uphill or
downhill?
.Will you have to stop suddenly
or change direction quickly? When driving over obstacles or
rough terrain, keep a firm grip on
the steering wheel. Ruts, troughs,
or other surface features can jerk
the wheel out of your hands.
When driving over bumps, rocks,
or other obstacles, the wheels can
leave the ground. If this happens,
even with one or two wheels, you
cannot control the vehicle as well or
at all.
Because you will be on an unpaved
surface, it is especially important to
avoid sudden acceleration, sudden
turns, or sudden braking.
Off-roading requires a different kind
of alertness from driving on paved
roads and highways. There are no
road signs, posted speed limits,
or signal lights. Use good judgment
about what is safe and what is not.