navigation system GMC TERRAIN 2011 Owner's Guide

Black plate (48,1)GMC Terrain Owner Manual - 2011
9-48 Driving and Operating
To turn the RVC system on again,
press and hold
zuntil the left
indicator light illuminates. The RVC
system display is now enabled and
the display will appear in the mirror
normally.
Vehicles With a Navigation
System
An image appears on the navigation
screen with the message Check
Surroundings for Safety when the
vehicle is shifted into R (Reverse).
The navigation screen goes to the
previous screen after approximately
10 seconds once the vehicle is
shifted out of R (Reverse). To cancel the delay, do one of the
following:
.Press a hard key on the
navigation system.
.Shift into P (Park).
.Reach a vehicle speed of
8 km/h (5 mph).
Turning the Rear Vision Camera
System On or Off
To turn the rear vision camera
system on or off:
1. Shift into P (Park).
2. Press the CONFIG button.
3. Select Display.
4. Select Rear Camera Options.
5. Select Camera. When a check mark appears next to the
Camera option, then the RVC
system is on.

Black plate (49,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-49
Symbols
The navigation system may have
a feature that lets the driver view
symbols on the navigation screen
while using the RVC. The Ultrasonic
Rear Park Assist (URPA) system
must not be disabled to use
the caution symbols. The error
message Rear Parking Assist
Symbols Unavailable may display if
URPA has been disabled and the
symbols have been turned on.
SeeUltrasonic Parking Assist on
page 9‑45.
The symbols appear and may
cover an object when viewing the
navigation screen when an object is
detected by the URPA system. To turn the symbols on or off:
1. Shift into P (Park).
2. Press the CONFIG button.
3. Select Display.
4. Select Rear Camera Options.
5. Select Symbols. When a check
mark appears next to the
Symbols option, symbols will
appear.
Guidelines
The RVC system has a guideline
overlay that can help the driver align
the vehicle when backing into a
parking spot. To turn the guidelines on or off:
1. Shift into P (Park).
2. Press the CONFIG button.
3. Select Display.
4. Select Rear Camera Options.
5. Select Guidelines. When a
check mark appears next to the
Guidelines option, guidelines will
appear.
Rear Vision Camera Error
Messages
SERVICE REAR VISION CAMERA
SYSTEM: This message can
display on the navigation screen
when the system is not receiving
information it requires from other
vehicle systems.
If any other problem occurs or if a
problem persists, see your dealer.

Black plate (1,1)GMC Terrain Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-4
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (U.S. and Canada) . . . . . . . . . 13-7
Roadside Assistance Program (Mexico) . . . . . . . . . . . . . . . . . . . . 13-9
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-10 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-10
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-11
Service Publications Ordering Information . . . . . . 13-14
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-15
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-15
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-16
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-16
Event Data Recorders . . . . . . 13-16
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-17
Navigation System . . . . . . . . . 13-17
Radio Frequency Identification (RFID) . . . . . . . 13-18
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-18
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to the dealer and to GMC.
Normally, any concerns with the
sales transaction or the operation
of the vehicle will be resolved
by the dealer's sales or service
departments. Sometimes, however,
despite the best intentions of all
concerned, misunderstandings can
occur. If your concern has not been
resolved to your satisfaction, the
following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.

Black plate (17,1)GMC Terrain Owner Manual - 2011
Customer Information 13-17
This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by the vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of
personally identifying data
routinely acquired during a
crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit, at
www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.

Black plate (7,1)GMC Terrain Owner Manual - 2011
INDEX i-7
LocksDoor . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low Fuel Warning Light . . . . . . . . 5-19
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-49
Lumbar Adjustment . . . . . . . . . . . . . 3-6 Front Seats . . . . . . . . . . . . . . . . . . . . 3-6
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 11-9
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-6
Scheduled Maintenance . . . . . . 11-2
Malfunction Indicator Lamp . . . . 5-13
Manual Mode . . . . . . . . . . . . . . . . . . 9-35
Mass Storage Media (MEM) . . . 7-24
Memory Features . . . . . . . . . . . . . . . 1-9 Messages
Airbag System . . . . . . . . . . . . . . . . 5-28
Anti-Theft Alarm System . . . . . . 5-28
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-24
Brake System . . . . . . . . . . . . . . . . 5-24
Compass . . . . . . . . . . . . . . . . . . . . . 5-24
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-25
Engine Cooling System . . . . . . . 5-25
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-26
Engine Power . . . . . . . . . . . . . . . . 5-26
Fuel System . . . . . . . . . . . . . . . . . . 5-27
Key and Lock . . . . . . . . . . . . . . . . . 5-27
Object Detection System . . . . . 5-27
Ride Control System . . . . . . . . . . 5-27
Safety Belt . . . . . . . . . . . . . . . . . . . . 5-28
Service Vehicle . . . . . . . . . . . . . . . 5-28
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Transmission . . . . . . . . . . . . . . . . . 5-29
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-24
Vehicle Reminder . . . . . . . . . . . . . 5-29 Mirrors
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-15
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-14
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-15
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-15
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-52
Multi-Band Antenna . . . . . . . . . . . . 7-18
N
Navigation Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-17
Net, Convenience . . . . . . . . . . . . . . 4-2
New Vehicle Break-In . . . . . . . . . . 9-26
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-27
Odometer . . . . . . . . . . . . . . . . . . . . . . . 5-9
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-7 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-6