steering wheel GMC TERRAIN 2011 Owner's Guide

Black plate (4,1)GMC Terrain Owner Manual - 2011
9-4 Driving and Operating
And, of course, actual stopping
distances vary greatly with the
surface of the road, whether it is
pavement or gravel; the condition
of the road, whether it is wet, dry,
or icy; tire tread; the condition of the
brakes; the weight of the vehicle;
and the amount of brake force
applied.
Avoid needless heavy
braking. Some people drive in
spurts—heavy acceleration
followed by heavy braking —rather
than keeping pace with traffic. This
is a mistake. The brakes might not
have time to cool between hard
stops. The brakes will wear out
much faster with a lot of heavy
braking. Keeping pace with the
traffic and allowing realistic
following distances eliminates
a lot of unnecessary braking.
That means better braking and
longer brake life. If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. If the brakes are pumped,
the pedal could get harder to push
down. If the engine stops, there will
still be some power brake assist but
it will be used when the brake is
applied. Once the power assist is
used up, it can take longer to stop
and the brake pedal will be harder
to push.
Adding non‐dealer accessories can
affect vehicle performance. See
Accessories and Modifications on
page 10‑3.
Steering
Electric Power Steering
(2.4L L4 Engine)
If the engine stalls while driving, the
power steering assist system will
continue to operate until you are
able to stop the vehicle. If power
steering assist is lost because theelectric power steering system is
not functioning, the vehicle can be
steered but it will take more effort.
If you turn the steering wheel in
either direction several times until
it stops, or hold the steering wheel
in the stopped position for an
extended amount of time, you may
notice a reduced amount of power
steering assist. The normal amount
of power steering assist should
return shortly after a few normal
steering movements.
The electric power steering
system does not require regular
maintenance. If you suspect
steering system problems, such as
abnormally high steering effort for a
prolonged period of time, contact
your dealer for service repairs.

Black plate (5,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-5
Hydraulic Power Steering
(3.0L V6 Engine)
If power steering assist is lost
because the engine stops or the
power steering system is not
functioning, the vehicle can be
steered but it will take more effort.
Steering Tips
It is important to take curves at a
reasonable speed.
Traction in a curve depends on the
condition of the tires and the road
surface, the angle at which the
curve is banked, and vehicle speed.
While in a curve, speed is the one
factor that can be controlled.
If there is a need to reduce speed,
do it before entering the curve, while
the front wheels are straight.
Try to adjust the speed so you can
drive through the curve. Maintain a
reasonable, steady speed. Wait to
accelerate until out of the curve, and
then accelerate gently into the
straightaway.
Steering in Emergencies
There are times when steering can
be more effective than braking. For
example, you come over a hill and
find a truck stopped in your lane,
or a car suddenly pulls out from
nowhere, or a child darts out from
between parked cars and stops right
in front of you. These problems can
be avoided by braking—if you can
stop in time. But sometimes you
cannot stop in time because there
is no room. That is the time for
evasive action —steering around
the problem.
The vehicle can perform very well
in emergencies like these. First
apply the brakes. See Braking on
page 9‑3. It is better to remove as
much speed as possible from a
collision. Then steer around the
problem, to the left or right
depending on the space available.
An emergency like this requires
close attention and a quick decision.
If holding the steering wheel at the
recommended 9 and 3 o'clock
positions, it can be turned a full
180 degrees very quickly without
removing either hand. But you have
to act fast, steer quickly, and just as
quickly straighten the wheel once
you have avoided the object.
The fact that such emergency
situations are always possible is a
good reason to practice defensive
driving at all times and wear safety
belts properly.

Black plate (6,1)GMC Terrain Owner Manual - 2011
9-6 Driving and Operating
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving.
If the level of the shoulder is only
slightly below the pavement,
recovery should be fairly easy. Ease
off the accelerator and then, if there
is nothing in the way, steer so that
the vehicle straddles the edge of
the pavement. Turn the steering
wheel 8 to 13 cm (3 to 5 in), about
one-eighth turn, until the right fronttire contacts the pavement edge.
Then turn the steering wheel to go
straight down the roadway.
Loss of Control
Let us review what driving experts
say about what happens when the
three control systems
—brakes,
steering, and acceleration —do not
have enough friction where the tires
meet the road to do what the driver
has asked.
In any emergency, do not give up.
Keep trying to steer and constantly
seek an escape route or area of
less danger.
Skidding
In a skid, a driver can lose control of
the vehicle. Defensive drivers avoid
most skids by taking reasonable
care suited to existing conditions,
and by not overdriving those
conditions. But skids are always
possible. The three types of skids correspond
to the vehicle's three control
systems. In the braking skid, the
wheels are not rolling. In the
steering or cornering skid, too much
speed or steering in a curve causes
tires to slip and lose cornering force.
And in the acceleration skid, too
much throttle causes the driving
wheels to spin.
If the vehicle starts to slide, ease
your foot off the accelerator pedal
and quickly steer the way you
want the vehicle to go. If you start
steering quickly enough, the vehicle
may straighten out. Always be ready
for a second skid if it occurs.
Of course, traction is reduced when
water, snow, ice, gravel, or other
material is on the road. For safety,
slow down and adjust your driving to
these conditions. It is important to
slow down on slippery surfaces
because stopping distance is longer
and vehicle control more limited.

Black plate (7,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-7
While driving on a surface with
reduced traction, try to avoid
sudden steering, acceleration,
or braking, including reducing
vehicle speed by shifting to a lower
gear. Any sudden changes could
cause the tires to slide. You might
not realize the surface is slippery
until the vehicle is skidding. Learn to
recognize warning clues—such as
enough water, ice, or packed snow
on the road to make a mirrored
surface —and slow down when you
have any doubt.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
Vehicles with all‐wheel drive can be
used for off‐road driving. Vehicles
without all‐wheel drive should not be
driven off-road except on a level,
solid surface. Many of the vehicle design features
that help make the vehicle more
responsive on paved roads during
poor weather conditions also help
make it better suited for off‐road
use than conventional passenger
vehicles. The vehicle does not
have features usually thought to be
necessary for extended or severe
off‐road use such as special
underbody shielding and transfer
case low gear range.
The airbag system is designed to
work properly under a wide range of
conditions, including off‐road usage.
Always wear your safety belt and
observe safe driving speeds,
especially on rough terrain.
Drinking and driving can be very
dangerous on any road and this is
certainly true for off-road driving.
At the very time you need special
alertness and driving skills, your
reflexes, perceptions, and judgment
can be affected by even a smallamount of alcohol. You could have a
serious
—or even fatal —accident
if you drink and drive or ride with a
driver who has been drinking.
Off-roading can be great fun but has
some definite hazards. The greatest
of these is the terrain itself. When
off-road driving, traffic lanes are not
marked, curves are not banked, and
there are no road signs. Surfaces
can be slippery, rough, uphill,
or downhill.
Avoid sharp turns and abrupt
maneuvers. Failure to operate the
vehicle correctly off‐road could
result in loss of vehicle control or
vehicle rollover.
Off-roading involves some new
skills. That is why it is very
important that you read these
driving tips and suggestions to help
make off-road driving safer and
more enjoyable.

Black plate (10,1)GMC Terrain Owner Manual - 2011
9-10 Driving and Operating
.The vehicle has more bounce
when driving over obstacles.
.More braking distance is
needed, especially on an
unpaved surface.
{WARNING
When you are driving off-road,
bouncing and quick changes in
direction can easily throw you out
of position. This could cause you
to lose control and crash. So,
whether you are driving on
or off the road, you and your
passengers should wear safety
belts.
Scanning the Terrain
Off-road driving can take you over
many different kinds of terrain. Be
familiar with the terrain and its many
different features.
Surface Conditions:Off-roading
surfaces can be hard-packed dirt,
gravel, rocks, grass, sand, mud, snow, or ice. Each of these surfaces
affects the vehicle's steering,
acceleration, and braking in different
ways. Depending on the surface,
slipping, sliding, wheel spinning,
delayed acceleration, poor traction,
and longer braking distances can
occur.
Surface Obstacles:
Unseen or
hidden obstacles can be hazardous.
A rock, log, hole, rut, or bump can
startle you if you are not prepared
for them. Often these obstacles are
hidden by grass, bushes, snow,
or even the rise and fall of the
terrain itself.
Some things to consider:
.Is the path ahead clear?
.Will the surface texture change
abruptly up ahead?
.Does the travel take you uphill or
downhill?
.Will you have to stop suddenly
or change direction quickly? When driving over obstacles or
rough terrain, keep a firm grip on
the steering wheel. Ruts, troughs,
or other surface features can jerk
the wheel out of your hands.
When driving over bumps, rocks,
or other obstacles, the wheels can
leave the ground. If this happens,
even with one or two wheels, you
cannot control the vehicle as well or
at all.
Because you will be on an unpaved
surface, it is especially important to
avoid sudden acceleration, sudden
turns, or sudden braking.
Off-roading requires a different kind
of alertness from driving on paved
roads and highways. There are no
road signs, posted speed limits,
or signal lights. Use good judgment
about what is safe and what is not.

Black plate (12,1)GMC Terrain Owner Manual - 2011
9-12 Driving and Operating
Driving Uphill
Once you decide it is safe to drive
up the hill:
.Use a low gear and get a firm
grip on the steering wheel.
.Get a smooth start up the hill
and try to maintain speed. Not
using more power than needed
can avoid spinning the wheels or
sliding.
{WARNING
Turning or driving across steep
hills can be dangerous. You could
lose traction, slide sideways, and
possibly roll over. You could be
seriously injured or killed. When
driving up hills, always try to go
straight up.
.Try to drive straight up the hill if
at all possible. If the path twists
and turns, you might want to find
another route.
.Ease up on the speed as you
approach the top of the hill.
.Attach a flag to the vehicle to be
more visible to approaching
traffic on trails or hills.
.Sound the horn as you approach
the top of the hill to let opposing
traffic know you are there.
.Use headlamps even during the
day to make the vehicle more
visible to oncoming traffic.
{WARNING
Driving to the top (crest) of a
hill at full speed can cause an
accident. There could be a
drop-off, embankment, cliff,
or even another vehicle. You
could be seriously injured or
killed. As you near the top of a
hill, slow down and stay alert.If the vehicle stalls, or is about to
stall, and you cannot make it up
the hill:
.Push the brake pedal to stop the
vehicle and keep it from rolling
backwards and apply the
parking brake.
.If the engine is still running, shift
the transmission to R (Reverse),
release the parking brake, and
slowly back down the hill in
R (Reverse).
.If the engine has stopped
running, you need to restart it.
With the brake pedal pressed
and the parking brake still
applied, shift the transmission to
P (Park) and restart the engine.
Then, shift to R (Reverse),
release the parking brake,
and slowly back down the
hill as straight as possible in
R (Reverse).

Black plate (13,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-13
.While backing down the hill, put
your left hand on the steering
wheel at the 12 o'clock position
so you can tell if the wheels are
straight and can maneuver as
you back down. It is best to back
down the hill with the wheels
straight rather than in the left or
right direction. Turning the wheel
too far to the left or right will
increase the possibility of a
rollover.
Things not to do if the vehicle stalls,
or is about to stall, when going up
a hill:
.Never attempt to prevent a stall
by shifting into N (Neutral) to
rev-up the engine and regain
forward momentum. This will
not work. The vehicle can roll
backward very quickly and could
go out of control.
.Never try to turn around if about
to stall when going up a hill.
If the hill is steep enough to stall
the vehicle, it is steep enough
to cause it to roll over. If you
cannot make it up the hill, back
straight down the hill.
If, after stalling, you try to back
down the hill and decide you just
cannot do it, set the parking brake,
put your transmission in P (Park),
and turn off the engine. Leave the
vehicle and go get some help. Exit
on the uphill side and stay clear of
the path the vehicle would take if it
rolled downhill.Driving Downhill
When off-roading takes you
downhill, consider:
.How steep is the downhill? Will
I be able to maintain vehicle
control?
.What is the surface like?
Smooth? Rough? Slippery?
Hard-packed dirt? Gravel?
.Are there hidden surface
obstacles? Ruts? Logs?
Boulders?
.What is at the bottom of the hill?
Is there a hidden creek bank or
even a river bottom with large
rocks?

Black plate (16,1)GMC Terrain Owner Manual - 2011
9-16 Driving and Operating
When driving on sand, wheel
traction changes. On loosely packed
sand, such as on beaches or sand
dunes, the tires will tend to sink
into the sand. This affects steering,
accelerating, and braking. Drive at a
reduced speed and avoid sharp
turns or abrupt maneuvers.
Hard packed snow and ice offer
the worst tire traction. On these
surfaces, it is very easy to lose
control. On wet ice, for example, the
traction is so poor that you will have
difficulty accelerating. And, if the
vehicle does get moving, poor
steering and difficult braking can
cause it to slide out of control.{WARNING
Driving on frozen lakes, ponds,
or rivers can be dangerous.
Underwater springs, currents
under the ice, or sudden thaws
can weaken the ice. Your vehicle
could fall through the ice and you
and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{WARNING
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream
and you and your passengers
could drown. If it is only shallow
water, it can still wash away the
ground from under your tires, and
you could lose traction and roll
the vehicle over. Do not drive
through rushing water.Heavy rain can mean flash flooding,
and flood waters demand extreme
caution.
Find out how deep the water is
before driving through it. Do not
try it if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe
—you probably will not get
through. Deep water can damage
the axle and other vehicle parts.
If the water is not too deep, drive
slowly through it. At faster speeds,
water splashes on the ignition
system and the vehicle can stall.
Stalling can also occur if you get the
tailpipe under water. If the tailpipe is
under water, you will never be able
to start the engine. When going
through water, remember that when
the brakes get wet, it might take
longer to stop. See Driving on Wet
Roads on page 9‑17.

Black plate (17,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-17
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody,
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, axles,
and exhaust system for damage
and check the fuel lines and cooling
system for any leakage.
The vehicle requires more frequent
service due to off-road use. Refer
to the Maintenance Schedule for
additional information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.(Continued)
WARNING (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road
is wet enough and you are going
fast enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.

Black plate (19,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-19
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Top of hills: Be alert—something
could be in your lane (stalled
car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction. Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The
Antilock Brake System (ABS)
on page 9‑37 improves vehicle
stability during hard stops on
slippery roads, but apply the brakes
sooner than when on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on slippery
surfaces.