service GMC TERRAIN 2011 Repair Manual

Black plate (3,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-3
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non‐dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride
and handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non‐GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.GM Accessories are designed to
complement and function with other
systems on the vehicle. Your GM
dealer can accessorize the vehicle
using genuine GM Accessories.
When you go to your GM dealer
and ask for GM Accessories, you
will know that GM-trained and
supported service technicians will
perform the work using genuine GM
Accessories.
Also, see
Adding Equipment to
the Airbag-Equipped Vehicle on
page 3‑38.

Black plate (4,1)GMC Terrain Owner Manual - 2011
10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.(Continued)
WARNING (Continued)
.Be sure to use the proper
nuts, bolts, and other
fasteners. Metric and
English fasteners can be
easily confused. If the wrong
fasteners are used, parts can
later break or fall off. You
could be hurt. If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Service
Publications Ordering Information
on page 13‑14.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle on
page 3‑37.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records on page 11‑9.

Black plate (11,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-11
Obtaining an accurate oil level
reading is essential:
1. If the engine has been runningrecently, turn off the engine and
allow several minutes for the oil
to drain back into the oil pan.
Checking the oil level too soon
after engine shutoff will not
provide an accurate oil level
reading.
2. Pull out the dipstick and clean it with a paper towel or cloth,
then push it back in all the way.
Remove it again, keeping the tip
down, and check the level.When to Add Engine Oil
L4 Engine
V6 Engine
If the oil is below the cross-hatched
area at the tip of the dipstick, add
1 L (1 qt) of the recommended oil
and then recheck the level. See
“Selecting the Right Engine Oil” in
this section for an explanation of
what kind of oil to use. For engine
oil crankcase capacity, see
Capacities and Specifications on
page 12‑2. Notice:
Do not add too much oil.
Oil levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If you find that
you have an oil level above the
operating range, i.e., the engine
has so much oil that the oil level
gets above the cross-hatched
area that shows the proper
operating range, the engine could
be damaged. You should drain
out the excess oil or limit driving
of the vehicle and seek a service
professional to remove the
excess amount of oil.
See Engine Compartment Overview
on page 10‑6 for the location of the
engine oil fill cap.
Add enough oil to put the level
somewhere in the proper operating
range. Push the dipstick all the way
back in when through.

Black plate (12,1)GMC Terrain Owner Manual - 2011
10-12 Vehicle Care
Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade:
Specification
Use and ask for engine oils with
the dexos™certification mark. Oils
meeting the requirements of the
vehicle should have the dexos
certification mark on the container.
This certification mark indicates that
the oil has been approved to the
dexos specification.
This vehicle was filled at the factory
with dexos‐approved engine oil. Notice:
Use only engine oil
that is approved to the dexos
specification or an equivalent
engine oil of the appropriate
viscosity grade. Engine
oils approved to the dexos
specification will show the dexos
symbol on the container. Failure
to use the recommended engine
oil or equivalent can result in
engine damage not covered by
the vehicle warranty. If you
are unsure whether the oil
is approved to the dexos
specification, ask your service
provider. Use of Substitute Engine Oils if
dexos is unavailable: In the event
that dexos‐approved engine oil is
not available at an oil change or for
maintaining proper oil level, you
may use substitute engine oil
displaying the API Starburst symbol
and of SAE 5W-30 viscosity grade.
Use of oils that do not meet the
dexos specification, however, may
result in reduced performance under
certain circumstances.
Viscosity Grade
SAE 5W-30 is the best viscosity
grade for the vehicle. Do not
use other viscosity oils such as
SAE 10W‐30, 10W‐40, or 20W-50.

Black plate (14,1)GMC Terrain Owner Manual - 2011
10-14 Vehicle Care
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on engine revolutions and engine
temperature, and not on mileage.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
When the system has calculated
that oil life has been diminished,
it indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on. See
Engine Oil Messages on page 5‑26.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a yearand, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Turn the ignition to ON/RUN,
with the engine off.
2. Press the DIC MENU button to display the Vehicle
Information menu. 3. Press either the up or down
arrows to view REMAINING
OIL LIFE.
4. Press the SET/CLR button until 100% is displayed.
5. Turn the key to LOCK/OFF.
Or:
1. Turn the ignition to ON/RUN with the engine off.
2. Fully press and release the accelerator pedal three times
within five seconds.
The system is reset when the
CHANGE ENGINE OIL SOON
message goes off.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not been reset. Repeat
the procedure.

Black plate (15,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-15
Automatic Transmission
Fluid
How to Check Automatic
Transmission Fluid
It is not necessary to check
the transmission fluid level.
A transmission fluid leak is the
only reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer service department and have
it repaired as soon as possible.
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, this should
be done at your dealer service
department. Contact your dealer
for additional information or the
procedure can be found in the
service manual. To purchase a
service manual, seeService
Publications Ordering Information
on page 13‑14. Change the fluid and filter at the
intervals listed in
Scheduled
Maintenance on page 11‑2, and
be sure to use the fluid listed in
Recommended Fluids and
Lubricants on page 11‑6.
Engine Air Cleaner/Filter
See Engine Compartment Overview
on page 10‑6 for the location of the
engine air cleaner/filter.
When to Inspect the Engine
Air Cleaner/Filter
Inspect or replace the air
cleaner/filter at the scheduled
maintenance intervals. See
Scheduled Maintenance on
page 11‑2 for more information.
If driving in dusty/dirty conditions,
inspect the filter at each engine oil
change.
How to Inspect the Engine
Air Cleaner/Filter
To inspect the air cleaner/filter,
remove the filter from the vehicle
and lightly shake the filter to
release loose dust and dirt. If the
filter remains covered with dirt, a
new filter is required. Never use
compressed air to clean the filter.
To inspect or replace the engine air
cleaner/filter:
1. Open the hood. See Hood on
page 10‑5.
2. Locate the air filter housing on the passenger side of the engine
compartment. See Engine
Compartment Overview on
page 10‑6.

Black plate (17,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-17
3.0 L V6 Engine
A. Engine Cooling Fans (Out of View)
B. Engine Coolant Surge Tank and Pressure Cap
{WARNING
An electric engine cooling fan
under the hood can start up even
when the engine is not running
and can cause injury. Keep
hands, clothing, and tools away
from any underhood electric fan. If the coolant inside the coolant
surge tank is boiling, do not do
anything else until it cools down.
The vehicle should be parked on a
level surface.
The coolant level should be at the
COLD FILL line. If it is not, the
vehicle may have a leak at the
radiator hoses, heater hoses,
radiator, water pump, or somewhere
else in the cooling system.
{WARNING
Heater and radiator hoses, and
other engine parts, can be very
hot. Do not touch them. If you do,
you can be burned.
Do not run the engine if there is
a leak. If you run the engine, it
could lose all coolant. That could
cause an engine fire, and you
could be burned. Get any leak
fixed before you drive the vehicle.
If there seems to be no leak,
with the engine on, check to see
if the electric engine cooling
fan is running. If the engine is
overheating, the fan should be
running. If it is not, the vehicle
needs service. Turn off the engine.
Notice:
Using coolant other than
DEX-COOL
®can cause premature
engine, heater core, or radiator
corrosion. In addition, the engine
coolant could require changing
sooner, at 50 000 km (30,000 mi)
or 24 months, whichever occurs
first. Any repairs would not
be covered by the vehicle
warranty. Always use DEX-COOL
(silicate-free) coolant in the
vehicle.
Engine Coolant
The cooling system in the vehicle
is filled with DEX-COOL®engine
coolant. This coolant is designed to
remain in the vehicle for 5 years or
240 000 km (150,000 mi), whichever
occurs first.

Black plate (18,1)GMC Terrain Owner Manual - 2011
10-18 Vehicle Care
The following explains the cooling
system and how to check and add
coolant when it is low. If there is a
problem with engine overheating,
seeEngine Overheating on
page 10‑21.
What to Use
{WARNING
Adding only plain water or some
other liquid to the cooling system
can be dangerous. Plain water
and other liquids, can boil before
the proper coolant mixture will.
The coolant warning system is
set for the proper coolant mixture.
With plain water or the wrong
mixture, the engine could get
too hot but you would not get the
overheat warning. The engine
could catch fire and you or
others could be burned. Use a
50/50 mixture of clean, drinkable
water and DEX-COOL coolant. Use a 50/50 mixture of clean,
drinkable water and DEX-COOL
coolant. If using this mixture,
nothing else needs to be added.
This mixture:
.Gives freezing protection down
to
−37°C (−34°F), outside
temperature.
.Gives boiling protection up
to 129°C (265°F), engine
temperature.
.Protects against rust and
corrosion.
.Will not damage aluminum parts.
.Helps keep the proper engine
temperature.
Notice: If an improper coolant
mixture is used, the engine could
overheat and be badly damaged.
The repair cost would not be
covered by the vehicle warranty.
Too much water in the mixture
can freeze and crack the engine,
radiator, heater core, and other
parts. Never dispose of engine coolant
by putting it in the trash, pouring
it on the ground, or into sewers,
streams, or bodies of water.
Have the coolant changed by an
authorized service center, familiar
with legal requirements regarding
used coolant disposal. This will help
protect the environment and your
health.
Checking Coolant
The vehicle must be on a level
surface when checking the coolant
level.
Check to see if coolant is visible in
the coolant surge tank. If the coolant
inside the coolant surge tank is
boiling, do not do anything else until
it cools down. If coolant is visible
but the coolant level is not at or
above the COLD FILL line, add a
50/50 mixture of clean, drinkable
water and DEX-COOL coolant at the
coolant surge tank, but be sure the
cooling system is cool before this
is done. See
Cooling System on
page 10‑16 for more information.

Black plate (21,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-21
By this time, the coolant level
inside the coolant surge tank
may be lower. If the level is
lower, add more of the proper
DEX-COOL coolant mixture to
the coolant surge tank until
the level reaches the COLD
FILL line.
5. Replace the pressure cap. Be sure the pressure cap is
hand-tight.
Check the level in the coolant
surge tank when the cooling system
has cooled down. If the coolant
is not at the proper level, repeat
Steps 1 through 3 and reinstall the
pressure cap. If the coolant still is
not at the proper level when the
system cools down again, see your
dealer.Engine Overheating
The vehicle has an indicator to warn
of engine overheating. There is an
engine coolant temperature warning
light on the vehicle's instrument
panel. See Engine Coolant
Temperature Gauge on page 5‑10.
The decision may be made not
to lift the hood when this warning
appears, but instead get service
help right away. See Roadside
Assistance Program (U.S. and
Canada) on page 13‑7 orRoadside
Assistance Program (Mexico) on
page 13‑9. If the decision to lift the hood is
made, make sure the vehicle is
parked on a level surface.
Then check to see if the engine
cooling fan(s) are running. If the
engine is overheating, the fan(s)
should be running. If they are not,
do not continue to run the engine
and have the vehicle serviced.
Notice:
Engine damage from
running the engine without
coolant is not covered by the
warranty.

Black plate (24,1)GMC Terrain Owner Manual - 2011
10-24 Vehicle Care
Adding Washer Fluid
Open the cap with the washer
symbol on it and add washer fluid
until full. SeeEngine Compartment
Overview on page 10‑6 for reservoir
location.
Notice
.When using concentrated
washer fluid, follow the
manufacturer's instructions
for adding water.
.Do not mix water with
ready-to-use washer fluid.
Water can cause the solution
to freeze and damage the
washer fluid tank and other
parts of the washer system.
Also, water does not clean as
well as washer fluid.
.Fill the washer fluid tank only
three-quarters full when it is
very cold. This allows for
fluid expansion if freezing
occurs, which could damage
the tank if it is
completely full.
.Do not use engine coolant
(antifreeze) in the windshield
washer. It can damage the
windshield washer system
and paint.
Brakes
This vehicle has disc brakes. Disc
brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or be
heard all the time the vehicle is
moving, except when applying the
brake pedal firmly.
{WARNING
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
Notice: Continuing to drive with
worn-out brake pads could result
in costly brake repair.
Some driving conditions or climates
can cause a brake squeal when
the brakes are first applied or
lightly applied. This does not
mean something is wrong with the
brakes.