towing GMC TERRAIN 2011 Owner's Manual

Black plate (1,1)GMC Terrain Owner Manual - 2011
2011 GMC Terrain Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
Performance and Maintenance . . . . . . . . . . . . . . . . 1-23
Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Vehicle Security . . . . . . . . . . . . . . 2-12
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-9
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
Airbag System . . . . . . . . . . . . . . . . 3-26
Child Restraints . . . . . . . . . . . . . . 3-40 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Roof Rack System . . . . . . . . . . . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
Information Displays . . . . . . . . . . 5-20
Vehicle Messages . . . . . . . . . . . . 5-24
Vehicle Personalization . . . . . . . 5-30
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Audio Players . . . . . . . . . . . . . . . . 7-19
Rear Seat Infotainment . . . . . . . 7-33
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-45 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-26
Engine Exhaust . . . . . . . . . . . . . . 9-32
Automatic Transmission . . . . . . 9-34
Drive Systems . . . . . . . . . . . . . . . . 9-37
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-37
Ride Control Systems . . . . . . . . 9-39
Cruise Control . . . . . . . . . . . . . . . . 9-42
Object Detection Systems . . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-52
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-57
Conversions and
Add-Ons . . . . . . . . . . . . . . . . . . . . 9-64

Black plate (2,1)GMC Terrain Owner Manual - 2011
2011 GMC Terrain Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-31
Bulb Replacement . . . . . . . . . . 10-33
Electrical System . . . . . . . . . . . . 10-39
Wheels and Tires . . . . . . . . . . . 10-45
Jump Starting . . . . . . . . . . . . . . . 10-75
Towing . . . . . . . . . . . . . . . . . . . . . . 10-79
Appearance Care . . . . . . . . . . . 10-82 Service and Maintenance
. . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts . . . . . . . 11-6
Maintenance Records . . . . . . . . 11-9
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-15
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-16
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (17,1)GMC Terrain Owner Manual - 2011
In Brief 1-17
To release the parking brake, hold
the regular brake pedal down, then
push down momentarily on the
parking brake pedal until you feel
the pedal release. Slowly pull your
foot up off the park brake pedal.
SeeParking Brake on page 9‑38.
Transmission
Electronic Range Select
(ERS) Mode
ERS or manual mode allows for
the selection of the range of gear
positions. Use this mode when
driving down hill or towing a trailer
to limit the top gear and vehicle
speed. To use this feature:
1. Move the shift lever to
M (Manual Mode).
2. Press the plus/minus button on the shift lever, to increase or
decrease the gear range
available.
See Manual Mode on page 9‑35 for
more information.
Fuel Economy Mode
Vehicles with a 2.4L engine have
a Fuel Economy Mode. When
engaged, fuel economy mode can
improve the vehicle's fuel economy.Press the “eco”(economy) button
by the shift lever to turn this feature
on or off. The “eco”light in the
instrument cluster will come on
when engaged, and a Driver
Information Center (DIC) message
“ECO MODE ON” displays. See
Fuel Economy Mode on page 9‑36.

Black plate (37,1)GMC Terrain Owner Manual - 2011
Seats and Restraints 3-37
Additional Factors Affecting
System Operation
Safety belts help keep the
passenger in position on the
seat during vehicle maneuvers
and braking, which helps the
passenger sensing system
maintain the passenger airbag
status. See“Safety Belts” and
“Child Restraints” in the Index for
additional information about the
importance of proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such
as seat covers, seat heaters, and
seat massagers can affect how
well the passenger sensing system
operates. We recommend that
you not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle on
page 3‑38 for more information
about modifications that can affect
how the system operates. A wet seat can affect the
performance of the passenger
sensing system. Here is how:.The passenger sensing system
may turn off the passenger
airbag when liquid is soaked
into the seat. If this happens, the
off indicator will be lit, and the
airbag readiness light on the
instrument panel will also be lit.
.Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will enable (turn
on) the passenger airbag while a
child restraint or child occupant
is on the seat. If the passenger
airbag is turned on, the on
indicator will be lit.
If the passenger seat gets wet, dry
the seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to
occupy the seat. See Airbag
Readiness Light on page 5‑11 for
important safety information. The on indicator may be lit if
an object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on
an unoccupied seat. If this is not
desired remove the object from
the seat.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system.

Black plate (13,1)GMC Terrain Owner Manual - 2011
Instruments and Controls 5-13
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors operation of
the fuel, ignition, and emission
control systems. It ensures that
emissions are at acceptable levels
for the life of the vehicle, helping to
produce a cleaner environment.
This light should come on when the
ignition is on, but the engine is not
running, as a check to show it is
working. If it does not, have the
vehicle serviced by your dealer.
If the Malfunction Indicator Lamp
comes on and stays on while the
engine is running, this indicates that
there is an OBD II problem and
service is required.Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction.
Notice:
If the vehicle is
continually driven with this light
on the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run
as smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Notice: Modifications made
to the engine, transmission,
exhaust, intake, or fuel system
of the vehicle or the replacement
of the original tires with other
than those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the vehicle warranty. This
could also result in a failure
to pass a required Emission
Inspection/Maintenance test. See
Accessories and Modifications on
page 10‑3.
This light comes on during a
malfunction in one of two ways:
Light Flashing:
A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.

Black plate (15,1)GMC Terrain Owner Manual - 2011
Instruments and Controls 5-15
The vehicle may not pass
inspection if:
.The Malfunction Indicator Lamp
is on with the engine running,
or if the light does not come on
when the ignition is turned to
ON/RUN while the engine is off.
.The critical emission control
systems have not been
completely diagnosed by the
system. This can happen if
the battery has recently been
replaced or if the battery has run
down. The diagnostic system
evaluates critical emission
control systems during
normal driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection, your dealer can
prepare the vehicle for
inspection.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working
EnglishMetric
The brake indicator light should
come on briefly as the engine is
started. If it does not come on have
the vehicle serviced by your dealer.
When the ignition is on, the brake
system warning light comes on
when the parking brake is set. The
light stays on if the parking brake
does not fully release. If it stays on after the parking brake is fully
released, there is a brake problem.
Have the brake system inspected
immediately.
{WARNING
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
If the light comes on while driving, a
chime sounds. Pull off the road and
stop. The pedal might be harder
to push or go closer to the floor.
It might also take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10‑79.

Black plate (2,1)GMC Terrain Owner Manual - 2011
9-2 Driving and Operating
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-57
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-58
Trailer Towing . . . . . . . . . . . . . . . . 9-61
Towing Equipment . . . . . . . . . . . 9-63
Trailer Sway
Control (TSC) . . . . . . . . . . . . . . 9-64
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-64
Driving Information
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3‑10.
{WARNING
Assume that other road users
(pedestrians, bicyclists, and other
drivers) are going to be careless
and make mistakes. Anticipate
what they might do and be ready.
In addition:
.Allow enough following
distance between you and
the driver in front of you.
.Focus on the task of driving.
(Continued)
WARNING (Continued)
Driver distraction can cause
collisions resulting in injury or
possible death. These simple
defensive driving techniques
could save your life.
Drunk Driving
{WARNING
Drinking and then driving is
very dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.

Black plate (21,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-21
Repeat this until help arrives
but only when you feel really
uncomfortable from the cold. Moving
about to keep warm also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
If the Vehicle is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. SeeTraction
Control System (TCS) on
page 9‑39.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 55 km/h (35 mph).
For information about using tire
chains on the vehicle, see Tire
Chains on page 10‑65.
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a forward
gear, spinning the wheels as little as
possible. To prevent transmission wear, wait until the wheels stop
spinning before shifting gears.
Release the accelerator pedal
while shifting, and press lightly on
the accelerator pedal when the
transmission is in gear. Slowly
spinning the wheels in the forward
and reverse directions causes a
rocking motion that could free the
vehicle. If that does not get the
vehicle out after a few tries, it might
need to be towed out. If the vehicle
does need to be towed out, see
Towing the Vehicle on page 10‑79.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo and all
nonfactory‐installed options.

Black plate (23,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-23
Steps for Determining Correct
Load Limit
1.Locate the statement
“The combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs”on your vehicle's
placard.
2.Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of cargo
and luggage load capacity.
For example, if the “XXX”
amount equals 1400 lbs
and there will be five 150 lb
passengers in your vehicle, the amount of available cargo
and luggage load capacity
is 650 lbs (1400
−750
(5 x 150) = 650 lbs).
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, the load from your
trailer will be transferred to
your vehicle. Consult this
manual to determine how this
reduces the available cargo
and luggage load capacity of
your vehicle.
See Trailer Towing on page 9‑61
for important information on
towing a trailer, towing safety
rules and trailering tips.Example 1
A.
Vehicle Capacity Weight
for Example 1 = 453 kg
(1,000 lbs).
B.Subtract Occupant Weight
@ 68 kg (150 lbs) × 2 =
136 kg (300 lbs).
C.Available Occupant and
Cargo Weight = 317 kg
(700 lbs).

Black plate (27,1)GMC Terrain Owner Manual - 2011
Driving and Operating 9-27
Vehicle speeds above
110 km/h (68 mph) should
be limited to five minutes
per use.
.Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings.
.Do not tow a trailer during
break-in. SeeDriving
Characteristics and Towing
Tips on page 9‑58 for the
trailer towing capabilities
of your vehicle and more
information.
Following break‐in, engine speed
and load can be gradually
increased.
Ignition Positions
The ignition switch has four different
positions.
Notice: Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
The key must be fully extended to
start the vehicle. To shift out of P (Park), turn the
ignition to ON/RUN and apply the
brake pedal.
A (STOPPING THE ENGINE/
LOCK/OFF):
When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9‑30.
This is the only position from which
the key can be removed. This locks
the steering wheel, ignition and
automatic transmission.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.