service GMC TERRAIN 2012 Service Manual

Black plate (4,1)GMC Terrain Owner Manual (Include Mex) - 2012
9-4 Driving and Operating
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three‐fourths of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels
20 m (66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering
(2.4L L4 Engine)
If the engine stalls while driving, the
power steering assist system will
continue to operate until you are
able to stop the vehicle.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
If the steering wheel is turned in
either direction several times until it
stops, or it is held until it is stopped
for an extended time, power
steering assist may be reduced. The
normal power steering assist should
return shortly after a few normal
steering movements.
The electric power steering system
does not require regular
maintenance. If you suspect
steering system problems, such as
abnormally high steering effort for a
prolonged period of time, contact
your dealer for service repairs.Hydraulic Power Steering
(3.0L V6 Engine)
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.

Black plate (6,1)GMC Terrain Owner Manual (Include Mex) - 2012
9-6 Driving and Operating
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and quickly
steer the way you want the
vehicle to go. The vehicle may
straighten out. Be ready for a
second skid if it occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
All-wheel-drive vehicles can be
used for off-road driving. Vehicles
without all-wheel drive and vehicles
not equipped with All Terrain (AT) or
On-Off Road (OOR) tires must not
be driven off-road except on a level,
solid surface. To contact the tire
manufacturer for more information
about the original equipment tires,
see the Limited Warranty and
Owner Assistance Information
manual.
Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed.
{WARNING
When driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear safety belts.
Before Driving Off-Road
.Have all necessary maintenance
and service work completed.
.Fuel the vehicle, fill fluid levels,
and check inflation pressure in
all tires, including the spare,
if equipped.
.Read all the information about
all-wheel-drive vehicles in this
manual.
.Make sure all underbody
shields, if equipped, are properly
attached.
.Know the local laws that apply to
off-road driving.

Black plate (11,1)GMC Terrain Owner Manual (Include Mex) - 2012
Driving and Operating 9-11
While the exhaust pipe is under
water, you will not be able to start
the engine. When going through
water, the brakes get wet, and it
might take longer to stop. See
Driving on Wet Roads on page 9‑11.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody or
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. Refer to the
Maintenance Schedule on
page 11‑3for more information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
(Continued)
WARNING (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.

Black plate (12,1)GMC Terrain Owner Manual (Include Mex) - 2012
9-12 Driving and Operating
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑44.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving —scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.

Black plate (22,1)GMC Terrain Owner Manual (Include Mex) - 2012
9-22 Driving and Operating
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑33.{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
The ignition switch can bind in the
LOCK/OFF position with the wheels
turned off center. If this happens,
move the steering wheel from right
to left while turning the key to ACC/
ACCESSORY. If this does not work,
then the vehicle needs service.
B (ACC/ACCESSORY): This
position provides power to some of
the electrical accessories. It unlocks
the steering wheel and ignition. To
move the key from ACC/ ACCESSORY to LOCK/OFF, push
in the key and then turn it to
LOCK/OFF.
C (ON/RUN):
The ignition switch
stays in this position when the
engine is running. This position can
be used to operate the electrical
accessories, including the
ventilation fan and 12‐volt power
outlets, as well as to display some
warning and indicator lights. This
position can also be used for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. The transmission is also
unlocked in this position on
automatic transmission vehicles.
The battery could be drained if the
key is left in the ACC/ACCESSORY
or ON/RUN position with the engine
off. The vehicle might not start if the
battery is allowed to drain for an
extended period of time.

Black plate (27,1)GMC Terrain Owner Manual (Include Mex) - 2012
Driving and Operating 9-27
Torque Lock
Torque lock is when the weight of
the vehicle puts too much force on
the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly and then it is difficult
to shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see“Shifting Into Park”
listed previously.
If torque lock does occur, the
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
Shifting out of Park
To shift out of P (Park):
1. Apply the brake pedal.
2. Turn the ignition to ON/RUN.
3. Press the shift lever button.
4. Move the shift lever.
If you still are unable to shift out of
P (Park):
1. Fully release the shift lever button.
2. Hold the brake pedal down and press the shift lever button
again.
3. Move the shift lever.
If you still cannot move the shift
lever from P (Park), see your dealer
for service.
Parking over Things
That Burn
{WARNING
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.

Black plate (30,1)GMC Terrain Owner Manual (Include Mex) - 2012
9-30 Driving and Operating
from P (Park) when the ignition key
is in ON/RUN. If you cannot shift out
of P (Park), ease pressure on the
shift lever, then push the shift lever
all the way into P (Park) as you
maintain brake application. Then
press the shift lever button and
move the shift lever into another
gear. SeeShifting out of Park on
page 9‑27.
R (Reverse): Use this gear to
back up.
Notice: Shifting to R (Reverse)
while the vehicle is moving
forward could damage the
transmission. The repairs would
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped.
To rock the vehicle back and forth to
get out of snow, ice or sand without
damaging the transmission, see If
the Vehicle Is Stuck on page 9‑15. N (Neutral):
In this position the
engine and transmission do not
connect. Use N (Neutral) to restart a
vehicle that is already moving.
{WARNING
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Notice: Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle. D (Drive):
This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than 56 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 56 km/h (35 mph) or
more, push the accelerator all
the way down.
Notice: If the vehicle seems to
accelerate slowly or not shift
gears when you go faster, and
you continue to drive the vehicle
that way, you could damage the
transmission. Have the vehicle
serviced right away.
M (Manual Mode): Allows the
driver to select the range of gear
positions. See Manual Mode on
page 9‑31.

Black plate (35,1)GMC Terrain Owner Manual (Include Mex) - 2012
Driving and Operating 9-35
Ride Control Systems
Traction Control
System (TCS)
The vehicle has a Traction Control
System (TCS) that limits wheel spin.
On a front-wheel-drive vehicle, the
system operates if it senses that
one or both of the front wheels are
spinning or beginning to lose
traction. On an All-Wheel-Drive
(AWD) vehicle, the system will
operate if it senses that any of the
wheels are spinning or beginning to
lose traction. When this happens,
the system brakes the spinning
wheel(s) and/or reduces engine
power to limit wheel spin.
The system may be heard or felt
while it is working, but this is
normal.TCS is on whenever the vehicle is
started. To limit wheel spin,
especially in slippery road
conditions, the system should
always be left on. But, TCS can be
turned off if needed.
dflashes to indicate that the
traction control system is active.
If there is a problem detected with
TCS, SERVICE TRACTION
CONTROL and SERVICE
STABILITRAK may be displayed on
the Driver Information Center (DIC)
and
dwill be on. See Ride Control
System Messages on page 5‑30.
When this message is displayed
and
dcomes on and stays on, the
vehicle is safe to drive but the
system is not operational. Driving
should be adjusted accordingly. Notice:
Do not repeatedly brake
or accelerate heavily when TCS is
off. The vehicle's driveline could
be damaged.
If
dcomes on and stays on, reset
the system by:
1. Stopping the vehicle.
2. Turning the engine off and waiting 15 seconds.
3. Starting the engine.
If
dstill comes on and stays on at a
speed above 20 km/h (13 mph), see
your dealer for service.
A chime may also sound when the
light comes on steady.
The
gis located on the console.

Black plate (37,1)GMC Terrain Owner Manual (Include Mex) - 2012
Driving and Operating 9-37
When the stability control system
activates, the Traction Control
System (TCS)/StabiliTrak light will
flash on the instrument panel. This
also occurs when traction control or
TSC is activated. A noise may be
heard or vibration may be felt in the
brake pedal. This is normal.
Continue to steer the vehicle in the
intended direction.
If there is a problem detected with
StabiliTrak, SERVICE
STABILITRAK is displayed on the
Driver Information Center (DIC) and
dwill stay on. SeeRide Control
System Messages on page 5‑30. When this message is displayed
and/or
dcomes on and stays on,
the vehicle is safe to drive but the
system is not operational. Driving
should be adjusted accordingly.
If
dcomes on and stays on, reset
the system by:
1. Stopping the vehicle.
2. Turning the engine off and waiting 15 seconds.
3. Starting the engine.
If
dstill comes on and stays on at a
speed above 20 km/h (13 mph), see
your dealer for service.
gis located on the console.
Both StabiliTrak and Traction
Control can be turned off if needed
by pressing and holding
guntilg
andicome on the instrument
panel. This will also disable the TSC
feature. When StabiliTrak is turned
off, the system will not assist with
directional control of the vehicle or
limit wheel spin. Driving should be
adjusted accordingly. Press and
release
gagain to turn the system
back on.
If cruise control is being used when
StabiliTrak activates, the cruise
control will automatically disengage.
Press the cruise control button to re‐
engage when road conditions allow.
See Cruise Control on page 9‑38 for
more information.

Black plate (43,1)GMC Terrain Owner Manual (Include Mex) - 2012
Driving and Operating 9-43
Unnecessary Alerts
FCA may sometimes set
unnecessary alerts to turning
vehicles, vehicles in other lanes,
objects that are not vehicles,
or shadows. These alerts are
normal operation and the vehicle
does not need service.
Other Messages
There are messages that may
appear on the Driver Information
Center (DIC) in the instrument
cluster to provide information about
FCA. SeeObject Detection System
Messages on page 5‑29.
Cleaning the System
If the FCA system does not seem to
operate properly, clean the outside
of the windshield area in front of the
camera sensor before considering
taking the vehicle in for service.
Ultrasonic Parking Assist
For vehicles with the Ultrasonic
Rear Parking Assist (URPA) system,
it assists the driver with parking and
avoiding objects while in
R (Reverse). URPA operates at
speeds less than 8 km/h (5 mph),
and the sensors on the rear bumper
detect objects up to 2.5 m (8 ft)
behind the vehicle, and at least
20 cm (8 in) off the ground.
{WARNING
The URPA system does not
detect pedestrians, bicyclists,
animals, or any other objects
located below the bumper or that
are too close or too far from the
vehicle. To prevent injury, death,
or vehicle damage, even with
URPA, always check behind the
vehicle and check all mirrors
before backing.
How the System Works
URPA comes on automatically when
the shift lever is moved into
R (Reverse). A single tone sounds
to indicate the system is working.
URPA operates only at speeds less
than 8 km/h (5 mph).
An obstacle is indicated by audible
beeps. The interval between the
beeps becomes shorter as the
vehicle gets closer to the obstacle.
When the distance is less than
30 cm (12 in) the beeping is a
continuous tone for five seconds.
To be detected, objects must be at
least 20 cm (8 in) off the ground and
below liftgate level. Objects must
also be within 2.5 m (8 ft) from the
rear bumper. The distance objects
can be detected may be less during
warmer or humid weather.