navigation GMC TERRAIN 2013 User Guide

Black plate (1,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-5
OnStar Overview
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services.
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
Push
|or call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor. Push
=to:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.
Push
|to connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions and
Connections service plan.
.Receive On-Demand
Diagnostics for a check of the
vehicle’s key operating systems.
.Receive Roadside Assistance.

Black plate (2,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
14-2 OnStar
Push the OnStar Emergency button>to get a priority connection to an
Emergency Advisor available 24/
7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get crisis assistance and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the built-in system can automatically
connect to help in most crashes,
even if help cannot be requested.
Push
>to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations before first
responders arrive.
Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if the vehicle is equipped with these
services. OnStar can unlock the
vehicle doors remotely, if it is
equipped with automatic door locks,
and can help police locate the
vehicle if it is stolen.
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Push
|to receive directions or
have them sent to the vehicle
navigation screen, if equipped.
Destinations can also be forwarded
to the vehicle from Google Maps™
or MapQuest.com. The OnStar
mapping database is continuously
updated. Visit www.onstar.com for
coverage maps.

Black plate (3,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
OnStar 14-3
Turn-by-Turn Navigation
1. Push|to connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Cancel Route
1. Push
=. System responds:
“OnStar ready,” then a tone. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
2. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.” Route Preview
1. Push
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
3. Say “Goodbye.” Exits voice
commands.
Repeat
1. Push
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
3. Say “Goodbye.” Exits voice
commands.
Get My Destination
1. Push
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Get my destination.”
System responds with address
and the distance to the
destination, then responds with
“OnStar ready,” then a tone.
3. Say “Goodbye.” Exits voice
commands.
Other Navigation Services
Available from OnStar
OnStar eNav: Allows subscribers
to send destinations from Google
Maps and MapQuest.com to their
Turn-by-Turn Navigation or
screen-based navigation system.
When ready, the directions will be
downloaded to the vehicle.
Destination Download: Push
|,
then request the Advisor to
download directions to the
navigation system in the vehicle.
After the call ends, push the “Go”
button on the navigation screen to
begin driving directions.

Black plate (6,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
14-6 OnStar
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4ONSTAR
(1-888-466-7827) or TTY
1-877-248-2080; or push
|to
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected. OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.See
Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
|for help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The

Black plate (7,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
OnStar 14-7
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the“My
Account” tab on the home page.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in French or Spanish. Push
|and ask an Advisor. Advisors can
speak French or Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.

Black plate (7,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
INDEX i-7
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-15
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-12
Manual Mode . . . . . . . . . . . . . . . . . . 9-28
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-7
Messages
Airbag System . . . . . . . . . . . . . . . . 5-29
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-24
Brake System . . . . . . . . . . . . . . . . 5-25
Compass . . . . . . . . . . . . . . . . . . . . . 5-25
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-25
Engine Cooling System . . . . . . . 5-25
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-26
Engine Power . . . . . . . . . . . . . . . . 5-27
Fuel System . . . . . . . . . . . . . . . . . . 5-27
Key and Lock . . . . . . . . . . . . . . . . . 5-27
Object Detection System . . . . . 5-27
Ride Control System . . . . . . . . . . 5-28
Security . . . . . . . . . . . . . . . . . . . . . . 5-29
Service Vehicle . . . . . . . . . . . . . . . 5-29 Messages (cont'd)
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Transmission . . . . . . . . . . . . . . . . . 5-30
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-24
Vehicle Reminder . . . . . . . . . . . . . 5-31
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-16
Blind Spot . . . . . . . . . . . . . . . . . . . . 2-14
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-14
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-14
Manual Rearview . . . . . . . . . . . . . 2-16
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-15
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-46
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Net, Convenience . . . . . . . . . . . . . . 4-2
New Vehicle Break-In . . . . . . . . . . 9-19
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-27
Object Detection, Side Blind Zone Alert (SBZA) . . . . . . . . . . . 9-41
Odometer . . . . . . . . . . . . . . . . . . . . . . . 5-8
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Engine Oil Life System . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-26
Pressure Light . . . . . . . . . . . . . . . . 5-18
Older Children, Restraints . . . . . 3-33
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-22
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-4
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2