phone GMC TERRAIN 2013 Owner's Manual

Black plate (16,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
1-16 In Brief
>/i:Press to silence the
vehicle speakers only. Press again
to turn the sound on. For vehicles
with OnStar or Bluetooth systems,
press to reject an incoming call,
or end a current call.
_SRC^: Press to select an audio
source.
Toggle up or down to select the next
or previous favorite radio station,
CD, or MP3 track.
+ VOL −:Press + to increase the
volume; press −to decrease the
volume.
For more information, see Steering
Wheel Controls on page 5‑2.
Cruise Control
ON/OFF5CRUISE: Press to turn
the cruise control system on and off.
*CANCEL: Press to disengage
cruise control without erasing the
set speed from memory.
RES/+: Move the thumbwheel up to
make the vehicle resume to a
previously set speed or to
accelerate. SET/−:
Move the thumbwheel down
toward SET/- to set a speed and
activate cruise control, or to make
the vehicle decelerate.
See Cruise Control on page 9‑35.
Infotainment System
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings and downloadable
applications (if equipped).
Driver Information
Center (DIC)
The DIC display is located in the
center of the instrument panel
cluster. It shows the status of many
vehicle systems.

Black plate (19,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
In Brief 1-19
Power Outlets
The accessory power outlets can be
used to connect electrical
equipment, such as a cell phone or
MP3 player.
There are four accessory power
outlets in the following locations:
below the CD slot, inside the center
console storage, on the rear of the
center console storage, and in the
rear cargo compartment.
To use the outlets, remove the cover
and close when not in use.
SeePower Outlets on page 5‑5.
Universal Remote System
This system, in the overhead
console, provides a way to replace
up to three remote control
transmitters used to activate
devices such as garage door
openers, security systems, and
home automation devices.
Read the instructions completely
before attempting to program the
Universal Remote system. Because
of the steps involved, it may be
helpful to have another person
available to assist with programming
the Universal Remote system.
SeeUniversal Remote System on
page 5‑36.
Performance and
Maintenance
Traction Control
System (TCS)
The traction control system limits
wheel spin. The system is on when
the vehicle is started.
.To turn off traction control,
press and release
gon the
console.
iilluminates and the
appropriate DIC message
displays. See Vehicle Messages
on page 5‑24.
.Press and releasegagain to
turn traction control back on.
See Traction Control System (TCS)
on page 9‑32.

Black plate (31,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Seats and Restraints 3-31
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
rollover sensor module, or airbag
wiring can affect the operation of
the airbag system.
In addition, the vehicle has a
passenger sensing system for
the right front passenger
position, which includes sensors
that are part of the passenger
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with GM
covers, upholstery or trim
designed for a different vehicle.
Any object, such as an
aftermarket seat heater or a
comfort enhancing pad ordevice, installed under or on top
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system from
properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑26.
If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See
Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑2 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑4. If the vehicle has rollover
roof-rail airbags, see
Different
Size Tires and Wheels on
page 10‑54 for additional
important information.
Q: Because I have a disability, I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑2 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑4.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.

Black plate (5,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Instruments and Controls 5-5
m=REAR (Rear Washer): Push
the windshield wiper lever forward
to spray washer fluid on the rear
window. The lever returns to its
starting position when released.
The windshield washer reservoir is
used for the windshield and the rear
window. Check the fluid level in the
reservoir if either washer is not
working. See Washer Fluid on
page 10‑20.
Compass
The vehicle may have a compass
display in the Driver Information
Center (DIC). The compass receives
its heading and other information
from the Global Positioning
System (GPS) antenna, StabiliTrak,
and vehicle speed information. Avoid covering the GPS antenna,
located on the roof, for long periods
of time with objects that may
interfere with the antenna's ability to
receive a satellite signal. The
compass system is designed to
operate for a certain number of
miles or degrees of turn before
needing a signal from the GPS
satellites. When the compass
display shows CAL, drive the
vehicle for a short distance in an
open area where it can receive a
GPS signal. The compass system
will automatically determine when
the GPS signal is restored and
provide a heading again.
Power Outlets
The accessory power outlets can be
used to connect electrical
equipment, such as a cell phone or
MP3 player.
There are four accessory power
outlets in the following locations:
below the CD slot, inside the center
console storage, on the rear of the
center console storage, and in the
rear cargo compartment.
To use the outlets, remove the cover
and close when not in use.
Notice:
Leaving electrical
equipment plugged in for an
extended period of time while the
vehicle is off will drain the
battery. Always unplug electrical
equipment when not in use and
do not plug in equipment that
exceeds the maximum 20 ampere
rating.

Black plate (6,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
5-6 Instruments and Controls
Certain accessory plugs may not be
compatible with the accessory
power outlets and could overload
vehicle and adapter fuses. If a
problem is experienced, see your
dealer.
When adding electrical equipment,
be sure to follow the installation
instructions included with the
equipment. SeeAdd-On Electrical
Equipment on page 9‑59.
Notice: Hanging heavy
equipment from the power outlet
can cause damage not covered
by the vehicle warranty. The
power outlets are designed for
accessory power plugs only, such
as cell phone charge cords.Warning Lights,
Gauges, and
Indicators
Warning lights and gauges can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to the
warning lights and gauges could
prevent injury.
Warning lights come on when there
could be a problem with a vehicle
function. Some warning lights come
on briefly when the engine is started
to indicate they are working. Gauges can indicate when there
could be a problem with a vehicle
function. Often gauges and warning
lights work together to indicate a
problem with the vehicle.
When one of the warning lights
comes on and stays on while
driving, or when one of the gauges
shows there may be a problem,
check the section that explains what
to do. Follow this manual's advice.
Waiting to do repairs can be costly
and even dangerous.

Black plate (39,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Instruments and Controls 5-39
If you live in Canada, or you are
having difficulty programming a gate
operator or garage door opener by
using the“Programming the
Universal Remote System”
procedures, regardless of where
you live, replace Step 2 under
“Programming the Universal Remote
System” with the following:
Continue to press and hold the
Universal Remote system button
while you press and release every
two seconds (cycle) the hand-held
transmitter button until the
frequency signal has been
successfully accepted by the
Universal Remote system. The
Universal Remote system indicator
light will flash slowly at first and then
rapidly. Proceed with Step 3 under
“Programming the Universal Remote
System” to complete.Universal Remote System
Operation
Using the Universal Remote
System
Press and hold the appropriate
Universal Remote system button for
at least half of a second. The
indicator light will come on while the
signal is being transmitted.
Erasing Universal Remote
System Buttons
All programmed buttons should be
erased when the vehicle is sold or
the lease ends.
To erase all programmed buttons on
the Universal Remote system
device:
1. Press and hold down the two
outside buttons until the
indicator light begins to flash.
This should take about
10 seconds.
2. Release both buttons.
Reprogramming a Single
Universal Remote System
Button
To reprogram any of the three
Universal Remote system buttons:
1. Press and hold the desired Universal Remote system
button. Do not release the
button.
2. The indicator light will begin to flash after 20 seconds. Without
releasing the button, proceed
with Step 1 under “Programming
the Universal Remote System.”
If you have questions or need help
programming the Universal Remote
system, call 1-800-355-3515 or go
to www.homelink.com. You may
also call the customer assistance
phone number under Customer
Assistance Offices (U.S. and
Canada) on page 13‑5 orCustomer
Assistance Offices (Mexico) on
page 13‑5.

Black plate (1,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings and downloadable
applications (if equipped).

Black plate (2,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
9-2 Driving and Operating
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-53
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-53
Trailer Towing . . . . . . . . . . . . . . . . 9-56
Towing Equipment . . . . . . . . . . . 9-58
Trailer Sway
Control (TSC) . . . . . . . . . . . . . . 9-58
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-59
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Black plate (3,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Driving and Operating 9-3
{WARNING
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system, including pairing and using
a cell phone.
If equipped, refer to the navigation
manual for information on that
system, including pairing and using
a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3‑11.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{WARNING
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious
—or even
fatal —collision if you drive after
drinking.
(Continued)
WARNING (CONTINUED)
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.

Black plate (1,1)GMC Terrain/Terrain Denali Owner Manual - 2013 - crc 1st edition - 5/8/12
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-2
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-4
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7 Roadside Assistance Program
(Mexico) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Courtesy Transportation Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-14
Service Publications Ordering Information . . . . . . 13-17
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-18
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-18
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-19
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-19
Event Data Recorders . . . . . . 13-19
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-20
Infotainment System . . . . . . . . 13-20
Radio Frequency Identification (RFID) . . . . . . . 13-20
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-21