lock GMC TERRAIN 2018 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
350 Vehicle Care
.Do not use a floor mat if the
vehicle is not equipped with a
floor mat retainer on the driver
side floor.
. Use the floor mat with the
correct side up. Do not turn
it over.
. Do not place anything on top of
the driver side floor mat.
. Use only a single floor mat on
the driver side.
. Do not place one floor mat on
top of another.Removing and Replacing the
Floor Mat
The driver side floor mat is held in
place by two retainers.
1. Pull up on the rear of the floor mat to unlock each retainer
and remove.
2. Reinstall by lining up the floor mat retainer openings over the
carpet retainers and snap into
position.
3. Make sure the floor mat is properly secured in place.
Verify the floor mat does not
interfere with the pedals.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
374 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
Customer Information 381
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
OnStar 385
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
OnStar 387
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle. .
Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
For myGMC mobile app information
and compatibility, see my.gmc.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
390 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 379.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
OnStar 391
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
Index 395
IndexA
About Driving the Vehicle . . . . . . . . . 2
Accessories andModifications . . . . . . . . . . . . . . . . . . 261
Accessory Power . . . . . . . . . . . . . . . 192
Add-On Electrical Equipment . . . 257
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 389
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 358
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 59
Air Cleaner/Filter, Engine . . . . . . . 274
Air Conditioning . . . . . . . . . . . 160, 162
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 165
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 165
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 87
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 80
Passenger Sensing System . . . . 82
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 81
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 79 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 78
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 86
Passenger Status Indicator . . . 126
Readiness Light . . . . . . . . . . . . . . 126
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 86
System Check . . . . . . . . . . . . . . . . . . 76
Alarm Vehicle Security . . . . . . . . . . . . . . . . 46
Alert Lane Change . . . . . . . . . . . . . . . . . 232
Side Blind Zone (SBZA) . . . . . . 232
All-Season Tires . . . . . . . . . . . . . . . . 301
All-Wheel Drive . . . . . . . . . . . . 209, 285
Antilock Brake System (ABS) . . . 210 Warning Light . . . . . . . . . . . . . . . . . 131
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 341
Interior . . . . . . . . . . . . . . . . . . . . . . . . 346
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . . 373
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 228
Assistance Systems for Parking and Backing . . . . . . . . . . 223

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
396 Index
AutomaticDimming Mirrors . . . . . . . . . . . . . . . . 50
Door Locks . . . . . . . . . . . . . . . . . . . . . 39
Forward Braking . . . . . . . . . . . . . . 231
Headlamp System . . . . . . . . . . . . 154
Transmission . . . . . . . . . . . . . . . . . 204
Transmission Fluid . . . . . . . . . . . 274
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 208
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 158
Load Management . . . . . . . . . . . . 158
Power Protection . . . . . . . . . . . . . 158
Battery - North America . . . . 284, 335
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . 241
Blade Replacement, Wiper . . . . . 286
Brake Parking, Electric . . . . . . . . . . . . . . 210
System Warning Light . . . . . . . . 129
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Antilock . . . . . . . . . . . . . . . . . . . . . . . 210
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 212
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 171 Automatic Forward . . . . . . . . . . . 231 Break-In, New Vehicle . . . . . . . . . . 185
Bulb Replacement
Front Turn Signal Lamps . . . . . 289
Halogen Bulbs . . . . . . . . . . . . . . . . 289
Headlamp Aiming . . . . . . . . . . . . . 289
Headlamps . . . . . . . . . . . . . . . . . . . 289
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 289
License Plate Lamps . . . . . . . . . 291
Taillamps . . . . . . . . . . . . . . . . . . . . . 290
Buying New Tires . . . . . . . . . . . . . . . 315
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 113
California
Fuel Requirements . . . . . . . . . . . 237
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 261
California Proposition
65 Warning . . . . . . . . . .260, 284, 335, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 366
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 196
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 41 Carbon Monoxide (cont'd)
Winter Driving . . . . . . . . . . . . . . . . 179
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . 107
Tie-Downs . . . . . . . . . . . . . . . . . . . . 108
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 106
Chains, Tire . . . . . . . . . . . . . . . . . . . . 320
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . .115
Charging System Light . . . . . . . . . 127
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 127
Child Restraints Infants and Young Children . . . . . 90
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 95
Older Children . . . . . . . . . . . . . . . . . . 88
Securing . . . . . . . . . . . . . . . . . 101, 103
Systems . . . . . . . . . . . . . . . . . . . . . . . . 92
Circuit Breakers . . . . . . . . . . . . . . . . 292
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 341
Interior Care . . . . . . . . . . . . . . . . . . 346
Climate Control Systems . . . . . . . 160 Air Conditioning . . . . . . . . . . . . . . 160
Dual Automatic . . . . . . . . . . . . . . . 162

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
Index 397
Climate Control Systems (cont'd)Heating . . . . . . . . . . . . . . . . . . . . . . . 160
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Cluster, Instrument . . . . . . . . . . . . . 119
Cold Weather Operation . . . . . . . . 242
Collision Damage Repair . . . . . . . 376
Compact Spare Tire . . . . . . . . . . . . 334
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 106
Compass . . . . . . . . . . . . . . . . . . . . . . . 113
Compressor Kit, Tire Sealant . . . 322
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 386
Control
Hill Descent . . . . . . . . . . . . . . . . . . 216
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 213
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 131
Control of a Vehicle . . . . . . . . . . . . . 171
Convenience Net . . . . . . . . . . . . . . . 108
Convex Mirrors . . . . . . . . . . . . . . . . . . 49
Coolant Engine Temperature Gauge . . 124
Cooling . . . . . . . . . . . . . . . . . . . . 160, 162
Cooling System . . . . . . . . . . . . . . . . . 276
Courtesy Lamps . . . . . . . . . . . . . . . . 156 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 375
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 107
Cruise Control . . . . . . . . . . . . . . . . . . 220 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Cupholders . . . . . . . . . . . . . . . . . . . . . 106
Customer Assistance . . . . . . . . . . . 372
Offices . . . . . . . . . . . . . . . . . . . . . . . . 371
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 372
Customer Information Service PublicationsOrdering Information . . . . . . . . 378
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 369
D
Damage Repair, Collision . . . . . . . 376
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 382
OnStar . . . . . . . . . . . . . . . . . . . . . . . 382
Data Recorders, Event . . . . . . . . . 381
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 153
Defensive Driving . . . . . . . . . . . . . . . 171
Delayed Locking . . . . . . . . . . . . . . . . . 39 Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 388
Diesel Exhaust Fluid . . . . . . . . 27, 198
Diesel Exhaust Fluid (DEF) Warning Light . . . . . . . . . . . . . . . . . 134
Diesel Particulate Filter . . . . . . . . . 197
Distracted Driving . . . . . . . . . . . . . . . 170
Dome Lamps . . . . . . . . . . . . . . . . . . . 156
Door Delayed Locking . . . . . . . . . . . . . . . . 39
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . 39
Drive Belt Routing, Engine . . . . . . 368
Drive Systems All-Wheel Drive . . . . . . . . . . 209, 285
Driver Assistance Systems . . . . . 222
Driver Behavior . . . . . . . . . . . . . . . . . 169
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 136
Driver Mode Control . . . . . . . . . . . . 216
Driving Assistance Systems . . . . . . . . . . 228
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 251
Defensive . . . . . . . . . . . . . . . . . . . . . 171
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 171
Environment . . . . . . . . . . . . . . . . . . 170
For Better Fuel Economy . . . . . . . 26