maintenance GMC TERRAIN 2019 Workshop Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
404 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 084.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
420 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 421
IndexA
About Driving the Vehicle . . . . . . . . . 3
Accessories andModifications . . . . . . . . . . . . . . . . . . 286
Accessory Power . . . . . . . . . . . . . . . 202
Adaptive Cruise Control . . . . . . . . 232
Add-On Electrical Equipment . . . 282
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . .411
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 384
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 61
Air Cleaner/Filter, Engine . . . . . . . 299
Air Conditioning . . . . . . . . . . . 170, 172
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 175
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 175
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 83
Passenger Sensing System . . . . 85
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 83
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 84 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 82
Where Are the Airbags? . . . . . . . . 81
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 89
Passenger Status Indicator . . . 132
Readiness Light . . . . . . . . . . . . . . 131
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 89
System Check . . . . . . . . . . . . . . . . . . 79
Alarm Vehicle Security . . . . . . . . . . . . . . . . 48
Alert Lane Change . . . . . . . . . . . . . . . . . 256
Side Blind Zone (SBZA) . . . . . . 255
All-Season Tires . . . . . . . . . . . . . . . . 326
All-Wheel Drive . . . . . . . . . . . . 218, 310
Antilock Brake System (ABS) . . . 219
Warning Light . . . . . . . . . . . . . . . . . 136
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 367
Interior . . . . . . . . . . . . . . . . . . . . . . . . 371
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 399
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 249

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 425
Flashers, Hazard Warning . . . . . . 164
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 345Changing . . . . . . . . . . . . . . . . . . . . . 354
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 375
Fluid Automatic Transmission . . . . . . 299
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 308
Diesel Exhaust . . . . . . . . . . . . . . . . . 28
Washer . . . . . . . . . . . . . . . . . . . . . . . 307
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 165
Folding Mirrors . . . . . . . . . . . . . . . . . . 51
Folding Seatback . . . . . . . . . . . . . . . . 66
Forward Automatic Braking . . . . . 252
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 250
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 405
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 253
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 60
Heated and Ventilated . . . . . . . . . . 65
Front Turn Signal Lamps . . . . . . . 315
Fuel
Additives . . . . . . . . . . . . . . . . 261, 262
Biodiesel . . . . . . . . . . . . . . . . . . . . . 263 Fuel (cont'd)
Cold Weather Operation . . . . . . 264
Diesel Engines . . . . . . . . . . . . . . . 262
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . 272, 273
Filling the Tank . . . . . . . . . . 268, 270
Filter Replacement . . . . . . . . . . . 268
Foreign Countries . . . . . . . . . . . . 261
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 129
Low Fuel Warning Light . . . . . . . 140
Prohibited Fuels . . . . . . . . . . . . . . 261
Recommended . . . . . . . . . . . . . . . 260
Running out of Fuel . . . . . . . . . . . 267
Top Tier . . . . . . . . . . . . . . . . . . . . . . 260
Water in Fuel . . . . . . . . . . . . . . . . . 264
Fuel for Diesel Engines . . . . . . . . . 262
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 318
Fuses and Circuit Breakers . . . 318
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 321
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 323G
Garage Door Opener . . . . . . . . . . . 157Programming . . . . . . . . . . . . . . . . . 157
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 313
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 130
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Odometer . . . . . . . . . . . . . . . . . . . . . 128
Speedometer . . . . . . . . . . . . . . . . . 128
Tachometer . . . . . . . . . . . . . . . . . . . 128
Trip Odometer . . . . . . . . . . . . . . . . 128
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 121
General Information Service and Maintenance . . . . . 376
Towing . . . . . . . . . . . . . . . . . . . . . . . . 273
Vehicle Care . . . . . . . . . . . . . . . . . . 285
Glove Box . . . . . . . . . . . . . . . . . . . . . . 109
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 399
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 314
Hazard Warning Flashers . . . . . . . 164
Head Restraints . . . . . . . . . . . . . . . . . 58
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 314

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 427
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 42
LightingEntry . . . . . . . . . . . . . . . . . . . . . . . . . 167
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Illumination Control . . . . . . . . . . . 166
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Lights
Airbag Readiness . . . . . . . . . . . . . 131
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 136
Brake System Warning . . . . . . . 135
Charging System . . . . . . . . . . . . . 133
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 133
Cruise Control . . . . . . . . . . . . . . . . 141
Diesel Exhaust Fluid (DEF) . . . 140
Electric Parking Brake . . . . . . . . 136
Engine Oil Pressure . . . . . . . . . . 139
Flash-to-Pass . . . . . . . . . . . . . . . . . 163
Front Fog Lamp . . . . . . . . . . . . . . 141
High-Beam On . . . . . . . . . . . . . . . . 141
High/Low Beam Changer . . . . . 163
Hill Descent Control . . . . . . . . . . 137
Lane Keep Assist . . . . . . . . . . . . . 137
Low Fuel Warning . . . . . . . . . . . . 140
Seat Belt Reminders . . . . . . . . . . 131
Security . . . . . . . . . . . . . . . . . . . . . . 141 Lights (cont'd)
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 136
StabiliTrak OFF . . . . . . . . . . . . . . . 138
Tire Pressure . . . . . . . . . . . . . . . . . 139
Tow/Haul Mode . . . . . . . . . . . . . . . 137
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 138
Traction Off . . . . . . . . . . . . . . . . . . . 138
Wait to Start . . . . . . . . . . . . . . . . . . 139
Locks Automatic Door . . . . . . . . . . . . . . . . . 41
Delayed Locking . . . . . . . . . . . . . . . . 40
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Lockout Protection . . . . . . . . . . . . . . 41
Power Door . . . . . . . . . . . . . . . . . . . . . 40
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Loss of Control . . . . . . . . . . . . . . . . . 183
Low Fuel Warning Light . . . . . . . . . 140
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 98
Lumbar Adjustment . . . . . . . . . . . . . . 61
Front Seats . . . . . . . . . . . . . . . . . . . . . 61
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 390 Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 384
Maintenance Schedule . . . . . . . . . 378 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 387
Malfunction Indicator Lamp . . . . . 133
Manual Mode . . . . . . . . . . . . . . . . . . . 217
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 62
Messages Engine Power . . . . . . . . . . . . . . . . 152
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 151
Vehicle Speed . . . . . . . . . . . . . . . . 152
Mirrors Automatic Dimming . . . . . . . . . . . . . 52
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 52
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 51
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 51
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 51
Manual Rearview . . . . . . . . . . . . . . . 52
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Tilt in Reverse . . . . . . . . . . . . . . . . . . 52
Mirrors, Interior Rearview . . . . . . . . 52
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Driver Control . . . . . . . . . . . . . . . . . 226
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 334

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 429
RecommendedFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 387
Records Maintenance . . . . . . . . . . . . . . . . . . 390
Recreational Vehicle Towing . . . . 364
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 399
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Vehicle Start . . . . . . . . . . . . 36
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 91
Maintenance . . . . . . . . . . . . . . . . . . 388
Replacing Airbag System . . . . . . . . 91
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 103
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 78
Reporting Safety Defects
Canadian Government . . . . . . . . 406
General Motors . . . . . . . . . . . . . . . 406
U.S. Government . . . . . . . . . . . . . 405
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 97
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 202 Reverse Tilt Mirrors . . . . . . . . . . . . . . 52
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 187
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 399
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 55
Roof Rack System . . . . . . . . . . . . . . 111
Rotation, Tires . . . . . . . . . . . . . . . . . . 339
Routing, Engine Drive Belt . . . . . . 394
Running out of Fuel . . . . . . . . . . . . . 267
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 206
S
Safety Defects ReportingCanadian Government . . . . . . . . 406
General Motors . . . . . . . . . . . . . . . 406
U.S. Government . . . . . . . . . . . . . 405
Safety Locks . . . . . . . . . . . . . . . . . . . . . 41
Safety System Check . . . . . . . . . . . . 78
Scheduling Appointments . . . . . . . 401
Sealant Kit, Tire . . . . . . . . . . . . . . . . 347
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 71 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Extender . . . . . . . . . . . . . . . . . . . . . . . . 77
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 72 Seat Belts (cont'd)
Lap-Shoulder Belt . . . . . . . . . . . . . . 74
Reminders . . . . . . . . . . . . . . . . . . . . 131
Replacing after a Crash . . . . . . . . 78
Use During Pregnancy . . . . . . . . . . 77
Seats Adjustment, Front . . . . . . . . . . . . . . . 60
Folding Seatback . . . . . . . . . . . . . . . 66
Head Restraints . . . . . . . . . . . . . . . . 58
Heated and Ventilated Front . . . . 65
Heated, Rear . . . . . . . . . . . . . . . . . . . 70
Lumbar Adjustment, Front . . . . . . 61
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power Adjustment, Front . . . . . . . 60
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Reclining Seatbacks . . . . . . . . . . . . 61
Securing Child Restraints . . . . . . . . . . . . . . . . 104, 106
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 141
OnStar . . . . . . . . . . . . . . . . . . . . . . . .411
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 48
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 48
Service . . . . . . . . . . . . . . . . . . . . . . . . . 176 Accessories andModifications . . . . . . . . . . . . . . . . 286
Climate Control System . . . . . . . 170
Doing Your Own Work . . . . . . . . 286

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
430 Index
Service (cont'd)Maintenance Records . . . . . . . . 390
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 376
Parts Identification Label . . . . . 391
Scheduling Appointments . . . . . 401
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 136
Services
Special Application . . . . . . . . . . . 383
Servicing the Airbag . . . . . . . . . . . . . 89
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 202
Out of Park . . . . . . . . . . . . . . . . . . . 203
Side Blind Zone Alert (SBZA) . . . 255
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 165
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 359
Special Application Services . . . . 383
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 392
Speedometer . . . . . . . . . . . . . . . . . . . 128
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 138
Start Assist, Hill . . . . . . . . . . . . . . . . . 221
Start Vehicle, Remote . . . . . . . . . . . 36
Starter Switch Check . . . . . . . . . . . 310 Starting the Engine . . . . . . . . . . . . . 197
Steering . . . . . . . . . . . . . . . . . . . . . . . . 182
Heated Wheel . . . . . . . . . . . . . . . . .114
Wheel Adjustment . . . . . . . . . . . . .114
Wheel Controls . . . . . . . . . . . . . . . .114
Stop/Start System . . . . . . . . . . . . . . 199
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . .110
Center Console . . . . . . . . . . . . . . . 109
Convenience Net . . . . . . . . . . . . . . 111
Glove Box . . . . . . . . . . . . . . . . . . . . 109
Roof Rack System . . . . . . . . . . . . . 111
Storage Compartments . . . . . . . . . 109
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 353
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 190
Summer Tires . . . . . . . . . . . . . . . . . . 327
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 54
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 250
Infotainment . . . . . . . . . . . . . 169, 408
Roof Rack . . . . . . . . . . . . . . . . . . . . . 111 Systems
Driver Assistance . . . . . . . . . . . . . 242
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 128
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 316
Text Telephone (TTY) Users . . . . 398
Theft-Deterrent Systems . . . . . . . . . 50
Immobilizer . . . . . . . . . . . . . . . . . . . . . 49
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 All-Season . . . . . . . . . . . . . . . . . . . . 326
Buying New Tires . . . . . . . . . . . . . 341
Chains . . . . . . . . . . . . . . . . . . . . . . . . 345
Changing . . . . . . . . . . . . . . . . . . . . . 354
Compact Spare . . . . . . . . . . . . . . . 359
Designations . . . . . . . . . . . . . . . . . 329
Different Size . . . . . . . . . . . . . . . . . 342
If a Tire Goes Flat . . . . . . . . . . . . 345
Inspection . . . . . . . . . . . . . . . . . . . . 339
Pressure . . . . . . . . . . . . . . . . . . . . . . 332
Pressure Light . . . . . . . . . . . . . . . . 139
Pressure Monitor Operation . . 335
Pressure Monitor System . . . . . 334
Rotation . . . . . . . . . . . . . . . . . . . . . . 339
Sealant and
Compressor Kit . . . . . . . . . . . . . 347