Tow mode GMC TERRAIN 2020 User Guide

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
206 Driving and Operating
The system will automatically
command downshifts to reduce
vehicle speed. The normal shift
pattern will return once the vehicle
is on a low grade or when the
accelerator pedal is pressed.
While in the Electronic Range
Select (ERS) mode, grade braking
is deactivated, allowing the driver to
select a range and limiting the
highest gear available. Grade
braking is available for normal
driving and in Tow/Haul Mode.
SeeAutomatic Transmission 0201.Drive Systems
All-Wheel Drive
For information on All-Wheel
Drive (AWD), see Driver Mode
Control 0214.
Brakes
Antilock Brake
System (ABS)
The Antilock Brake System (ABS)
helps prevent a braking skid and
maintain steering while
braking hard.
ABS performs a system check when
the vehicle is first driven.
A momentary motor or clicking noise
may be heard while this test is going
on, and the brake pedal may move
slightly. This is normal.
If there is a problem with ABS, this
warning light stays on. See Antilock
Brake System (ABS) Warning Light
0 118.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
214 Driving and Operating
HDC light indicates the system is
actively applying the brakes to
maintain vehicle speed.
When HDC is activated, the initial
HDC speed is set to the current
driving speed. It can be increased or
decreased by pressing +RES or–
SET on the steering wheel or by
applying the accelerator or brake
pedal. This adjusted speed
becomes the new set speed.
HDC will remain enabled between
22 and 60 km/h (14 and 37 mph);
however vehicle speed cannot be
set or maintained in this range.
It will automatically disable if the
vehicle speed is above 80 km/h
(50 mph) or above 60 km/h
(37 mph) for at least 30 seconds.
Press
5again to re-enable HDC.
Driver Mode Control
Depending on the option package
and available features, the Driver
Mode Control can have the
following modes: Tour (Front-Wheel
Drive (FWD)), All-Wheel Drive
(AWD), Snow/Ice, Off-Road, and Tow/Haul. Rotate the Driver Mode
Control knob on the center console
to make a mode selection. Continue
turning the knob through the
available modes. Upon selection of
a mode, the selected mode’s icon
will light up on the knob and a
message will be displayed in the
Driver Information Center (DIC).
Driver Mode Control Knob for
Front-Wheel Drive (FWD)
Driver Mode Control Knob for All-Wheel Drive (AWD)
q(Vehicles without AWD) or5(AWD equipped vehicles) Tour
Mode : Use Tour Mode during
normal driving conditions. Tour
Mode either puts the vehicle in
Front-Wheel Drive (FWD) for AWD
vehicles, or is the normal drive
mode for FWD vehicles. Tour Mode
is the most fuel efficient drive mode.
See Driving for Better Fuel
Economy 0163. When selecting
Tour Mode, if equipped, the AWD
light will flash briefly while the
system disables, and then stays off.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 215
If the vehicle is in Tour (FWD) or
AWD, it will stay in that mode
through future ignition cycles. If the
vehicle is in any other mode, it will
revert back to Tour (FWD) when the
vehicle is restarted.
4AWD Mode :AWD Mode
provides drive torque to all four
wheels. Select AWD to improve
traction and control on slippery road
surfaces, such as gravel, sand, wet
pavement, snow, and ice. When
selecting AWD Mode, the AWD light
will flash briefly while the system is
engaging and then stay on to
indicate AWD is active. AWD is
active in Tow/Haul and Off-Road
Modes. AWD Mode is only available
on vehicles equipped with AWD.
When using a compact spare tire on
an AWD vehicle, the system
automatically detects the compact
spare and reduces AWD
performance to protect the system. To restore full AWD operation and
prevent excessive wear on the
system, replace the compact spare
tire with a full-size tire as soon as
possible. See
Compact Spare Tire
0 348.6Snow Mode : Snow Mode
improves vehicle acceleration on
snow and ice-covered roads. Snow
Mode is not available on vehicles
equipped with AWD.
7Off-Road Mode : Use Off-Road
Mode for public off-road recreational
driving. See Off-Road Driving 0167.
Off-Road Mode is only available on
vehicles equipped with AWD.
_Tow/Haul Mode : Tow/Haul
Mode can assist when towing or
hauling a heavy load. It changes
transmission shift patterns, turns on
AWD, if equipped, and increases
trailer sway control assistance. See
Driving Characteristics and Towing
Tips 0262. Tow/Haul Mode is only
available on vehicles with the towing
package. Automatic Engine Grade Braking
Automatic Engine Grade Braking
assists when driving downhill.
It maintains vehicle speed by
automatically implementing a shift
pattern that uses the engine and the
transmission to slow the vehicle.
The system will automatically
command downshifts to reduce
vehicle speed. The normal shift
pattern will return once the vehicle
is on a low grade or when the
accelerator pedal is pressed.
While in the Electronic Range
Select (ERS) Mode, grade braking
is deactivated, allowing a range to
be selected and limiting the highest
gear available. Grade braking is
available for normal driving and in
Tow/Haul Mode. See
Manual Mode
0 205.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
216 Driving and Operating
Mode Name In Cluster Menu: Tour AWD Snow Off-Road Tow/Haul
Mode Availability AWD & FWD AWD FWD AWD Towing Package
(AWD
& FWD)
Retained Across Ignition Cycles Yes Yes No No No
Pedal Map Normal Normal Off-Road Off-Road Normal
Auto Transmission Schedule Normal Normal Normal Normal Tow/Haul
AWD (If Equipped) Normal FWD Normal AWD NA Off-Road AWDNormal AWD
Steering Normal Normal Normal Normal Normal
Trailer Sway Control Normal Normal Normal Normal Tow/Haul
StabiliTrak Setting Normal Normal Normal Off-Road Normal
Traction Control Setting Normal Normal Normal Off-Road Normal

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 263
.It is recommended to perform
the first oil change before heavy
towing.
. During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle.
. Vehicles can tow in D (Drive).
If the transmission downshifts
too often, a lower gear may be
selected using Manual Mode
See Manual Mode 0205.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB) If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
.
Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer: . Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0191.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 267
Gross Vehicle Weight
Rating (GVWR)
For information about the vehicle's
maximum load capacity, seeVehicle
Load Limits 0175. When calculating
the GVWR with a trailer attached,
the trailer tongue weight must be
included as part of the weight the
vehicle is carrying.
Maximum Trailer Weight
The maximum trailer weight rating is
calculated assuming the tow vehicle
has a driver, a front seat passenger,
and all required trailering
equipment. This value represents
the heaviest trailer the vehicle can
tow, but it may be necessary to
reduce the trailer weight to stay
within the GCW, GVWR, maximum
trailer tongue load, or GAWR-RR for
the vehicle.
Use the tow rating chart to
determine how much the trailer can
weigh, based on the vehicle model
and options.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Customer Information 393
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use ofaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
389.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
394 Customer Information
Choose a reputable repair facility
that uses quality replacement parts.
See“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 063.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 413
Diesel Exhaust Fluid (DEF)Warning Light . . . . . . . . . . . . . . . . . 122
Diesel Particulate Filter . . . . . . . . . 192
Distracted Driving . . . . . . . . . . . . . . . 163
Dome Lamps . . . . . . . . . . . . . . . . . . . 149
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 124
Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 384
Drive Systems
All-Wheel Drive . . . . . . . . . . 206, 299
Driver Assistance Systems . . . . . 230
Driver Behavior . . . . . . . . . . . . . . . . . 162
Driver Information Center (DIC) . . . . . . . . . . . . . 124, 130
Driver Mode Control . . . . . . . . . . . . 214
Driving Assistance Systems . . . . . . . . . . 237
Better Fuel Economy . . . . . . . . . 163
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 262
Defensive . . . . . . . . . . . . . . . . . . . . . 164
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 164
Environment . . . . . . . . . . . . . . . . . . 163
Hill and Mountain Roads . . . . . . 172
If the Vehicle is Stuck . . . . . . . . . 174 Driving (cont'd)
Loss of Control . . . . . . . . . . . . . . . 167
Off-Road . . . . . . . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 166
Vehicle Load Limits . . . . . . . . . . . 175
Wet Roads . . . . . . . . . . . . . . . . . . . 171
Winter . . . . . . . . . . . . . . . . . . . . . . . . 173
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 155
E
Electric Parking Brake . . . . . . . . . . 207
Electric Parking Brake Light . . . . 118
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 271
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 307
Fuses and Circuit Breakers . . . 307
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 310
Overload . . . . . . . . . . . . . . . . . . . . . 306
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 312
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 400 Engine
Air Cleaner/Filter . . . . . . . . . . . . . 288
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Compartment Overview . . . . . . . 278
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .112
Cooling System . . . . . . . . . . . . . . . 290
Drive Belt Routing . . . . . . . . . . . . 384
Exhaust . . . . . . . . . . . . . . . . . . . . . . 191
Heater . . . . . . . . . . . . . . . . . . . . . . . . 186
Oil Life System . . . . . . . . . . . . . . . 287
Oil Pressure Light . . . . . . . . . . . . 122
Overheating . . . . . . . . . . . . . . . . . . 294
Power Messages . . . . . . . . . . . . . 134
Running While Parked . . . . . . . . 192
Starting . . . . . . . . . . . . . . . . . . . . . . . 181
Engines Diesel Fuel . . . . . . . . . . . . . . . . . . . 250
Entry Lighting . . . . . . . . . . . . . . . . . . . 150
Equipment, Towing . . . . . . . . . . . . . 269
Event Data Recorders . . . . . . . . . . 397
Exhaust Fluid Diesel . . . . . . . . . . . . . . . . . . . . . . . . 195
Exit Lighting . . . . . . . . . . . . . . . . . . . . 150
Extended Parking . . . . . . . . . . . . . . . 190
Extender, Seat Belt . . . . . . . . . . . . . . 57

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
416 Index
LATCH, Lower Anchors andTethers for Children . . . . . . . . . . . . 77
LED Lighting . . . . . . . . . . . . . . . . . . . . 304
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 150
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Illumination Control . . . . . . . . . . . 149
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Lights Airbag Readiness . . . . . . . . . . . . . .113
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . .118
Brake System Warning . . . . . . . .117
Charging System . . . . . . . . . . . . . .115
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .115
Cruise Control . . . . . . . . . . . . . . . . 124
Diesel Exhaust Fluid (DEF) . . . 122
Door Ajar . . . . . . . . . . . . . . . . . . . . . 124
Electric Parking Brake . . . . . . . . .118
Engine Oil Pressure . . . . . . . . . . 122
Flash-to-Pass . . . . . . . . . . . . . . . . . 146
Front Fog Lamp . . . . . . . . . . . . . . 123
High-Beam On . . . . . . . . . . . . . . . . 123
High/Low Beam Changer . . . . . 146
Hill Descent Control . . . . . . . . . . .119
Lane Keep Assist . . . . . . . . . . . . . .119 Lights (cont'd)
Low Fuel Warning . . . . . . . . . . . . 122
Seat Belt Reminders . . . . . . . . . . .113
Security . . . . . . . . . . . . . . . . . . . . . . 123
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . .118
StabiliTrak OFF . . . . . . . . . . . . . . . 120
Tire Pressure . . . . . . . . . . . . . . . . . 121
Tow/Haul Mode . . . . . . . . . . . . . . . .119
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 120
Traction Off . . . . . . . . . . . . . . . . . . . 120
Wait to Start . . . . . . . . . . . . . . . . . . 121
Locks
Automatic Door . . . . . . . . . . . . . . . . . 20
Delayed Locking . . . . . . . . . . . . . . . . 19
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . 20
Power Door . . . . . . . . . . . . . . . . . . . . . 19
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loss of Control . . . . . . . . . . . . . . . . . 167
Low Fuel Warning Light . . . . . . . . . 122
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 77
Lumbar Adjustment . . . . . . . . . . . . . . 40 Front Seats . . . . . . . . . . . . . . . . . . . . . 40M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 380
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 374
Maintenance Schedule . . . . . . . . . 368 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 377
Malfunction Indicator Lamp . . . . . 115
Manual Mode . . . . . . . . . . . . . . . . . . . 205
Memory Seats . . . . . . . . . . . . . . . . . . . 41
Messages Engine Power . . . . . . . . . . . . . . . . 134
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 134
Vehicle Speed . . . . . . . . . . . . . . . . 135
Mirrors Automatic Dimming . . . . . . . . . . . . . 30
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 31
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 29
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 30
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manual Rearview . . . . . . . . . . . . . . . 31
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Tilt in Reverse . . . . . . . . . . . . . . . . . . 30
Mirrors, Interior Rearview . . . . . . . . 31
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Driver Control . . . . . . . . . . . . . . . . . 214