climate control GMC TERRAIN 2020 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 36
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 90
Instruments and Controls . . . . . . . 94
Lighting . . . . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . 152
Climate Controls . . . . . . . . . . . . . . 153
Driving and Operating . . . . . . . . . 161
Vehicle Care . . . . . . . . . . . . . . . . . . 273
Service and Maintenance . . . . . 366
Technical Data . . . . . . . . . . . . . . . . 381
Customer Information . . . . . . . . . 385
Reporting Safety Defects . . . . . . 395
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 399
Connected Services . . . . . . . . . . . 407
Index . . . . . . . . . . . . . . . . . . . . 410

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
6 Introduction
1.Air Vents 0158.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 148.
IntelliBeam System Button (If
Equipped). See Exterior Lamp
Controls 0144.
3. Instrument Cluster (Base and
Midlevel) 0103 or
Instrument Cluster (Uplevel)
0 107.
Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) (Base and
Midlevel) 0124 or
Driver Information Center (DIC)
(Uplevel) 0130.
4. Windshield Wiper/Washer 095.
5. Infotainment 0152.
6. Light Sensor. See Automatic
Headlamp System 0147.
7. Hazard Warning Flashers
0147. 8.
Climate Control Systems 0153
(If Equipped).
Dual Automatic Climate Control
System 0155 (If Equipped).
9. Shift Switches. See Automatic
Transmission 0201.
10. Power Outlets 098.
11. Assistance Systems for
Parking or Backing 0231 (If
Equipped).
12. Heated and Ventilated Front
Seats 044 (If Equipped).
13. Wireless Charging 099 (If
Equipped).
14. Driver Mode Control 0214 (If
Equipped).
15. Lane Keep Assist (LKA) 0245
(If Equipped).
Hill Descent Control (HDC)
0 213 (If Equipped).
16. USB Port. See the infotainment manual.
Auxiliary Jack. See the
infotainment manual. 17. ENGINE START/STOP Button.
SeeIgnition Positions 0179.
18. Steering Wheel Controls. See the infotainment manual.
19. Horn 095.
20. Steering Wheel Adjustment
095 (Out of View).
21. Hood Release. See Hood
0 276.
22. Cruise Control 0217.
Heated Steering Wheel 095 (If
Equipped).
Forward Collision Alert (FCA)
System 0237 (If Equipped).
23. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0115.
24. Electric Parking Brake 0207.
25. Exterior Lamp Controls 0144.
Instrument Panel Illumination
Control 0149.
Fog Lamps 0148 (If
Equipped).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Keys, Doors, and Windows 15
Replace the battery in the
transmitter soon if the DIC displays
REPLACE BATTERY IN
REMOTE KEY.
To replace the battery:1. Press the button on the side of the RKE transmitter to pull out
the key. Never pull the key out
without pressing the button.
2. Insert a flat, thin object in thecenter of the transmitter to
separate and remove the back
cover.
3. Lift the battery with a flatobject.
4. Remove the battery.
5. Insert the new battery, positive side toward the back cover.
Replace with a CR2032 or
equivalent battery.
6. Push together the transmitter.
7. Reinsert the key.
Remote Vehicle Start
If equipped, this feature allows you
to start the engine from outside the
vehicle.
/: This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear defog may
come on during remote start based
on cold ambient conditions. The
rear defog indicator light does not
come on during remote start.
If equipped with heated and
ventilated front seats, they may
come on during a remote start. See
Heated and Ventilated Front Seats
0 44.
If equipped with a heated steering
wheel, it may come on during a
remote start. See Heated Steering
Wheel 095.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
22 Keys, Doors, and Windows
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
See Engine Exhaust 0191.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Manual Liftgate
To unlock the liftgate, pressKon
the power door lock switch or
press
Kon the Remote Keyless
Entry (RKE) transmitter twice within
five seconds. See Remote Keyless
Entry (RKE) System Operation 08.
To open the liftgate, press the touch
pad on the bottom of the liftgate and
lift up.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
may cause the liftgate to be
unlatched. If equipped with Keyless Access,
the liftgate can be opened when
locked if the RKE transmitter is
within 1 m (3 ft) of the liftgate. See
Remote Keyless Entry (RKE)
System Operation
08.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
Always close the liftgate before
driving.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
30 Keys, Doors, and Windows
Power Mirrors
To adjust each mirror:1. Press
jor|to select the
driver or passenger side mirror.
The indicator light will
illuminate.
2. Press the arrows on the control pad to move the mirror in the
desired direction.
3. Adjust each outside mirror so that a little of the vehicle and
the area behind it can be seen.
4. Press
jor|again to
deselect the mirror. Memory Mirrors
The vehicle may have memory
mirrors. See
Memory Seats 041.
Turn Signal Indicator
The vehicle may have a turn signal
indicator lamp built into the mirror
housing. The turn signal lamp
flashes when the turn signals or
hazard flashers are used.
Lane Change Alert (LCA)
The vehicle may have LCA. See
Lane Change Alert (LCA) 0243.
Side Blind Zone Alert
The vehicle may have Side Blind
Zone Alert. See Side Blind Zone
Alert (SBZA) 0243.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward
toward the vehicle to prevent
damage when going through an
automatic car wash. Push the mirror
outward to return it to the original
position.
Heated Mirrors
If equipped, the heated outside
mirrors turn on when the rear
window defogger is on and help to
clear fog or frost from the surface of
the mirrors.
K:This button is on the climate
control panel.
See “Rear Window Defogger” under
Dual Automatic Climate Control
System 0155.
Automatic Dimming
Mirror
The vehicle has an automatic
dimming outside mirror on the driver
side. The mirror will adjust for the
glare of headlamps behind you.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
98 Instruments and Controls
satellites. When the compass
display shows CAL, drive the
vehicle for a short distance in an
open area where it can receive a
GPS signal. The compass system
will automatically determine when a
GPS signal is restored and provide
a heading again.
Clock
Set the time and date using the
infotainment system. See "Time /
Date" under“Settings”in the
infotainment manual.
Power Outlets
The vehicle has two 12-volt
accessory power outlets, which can
be used to plug in electrical
equipment, such as a cell phone or
MP3 player.
There are power outlets:
. On the center stack below the
climate control system.
. In the rear cargo area.
To use the outlet, remove the cover.
Caution
Leaving electrical equipment
plugged in for an extended period
of time while the vehicle is off will
drain the battery. Always unplug
electrical equipment when not in
use and do not plug in equipment
that exceeds the maximum
20 amp rating.
{Warning
Power is always supplied to the
rear cargo power outlet. Do not
leave electrical equipment
plugged in when the vehicle is not
in use because the vehicle could
catch fire and cause injury or
death.
Certain accessory plugs may not be
compatible with the accessory
power outlet and could overload
vehicle and adapter fuses. If a
problem is experienced, see your
dealer. When adding electrical equipment,
be sure to follow the proper
installation instructions included with
the equipment. See
Add-On
Electrical Equipment 0271.
Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Power Outlet 110/120 Volt
Alternating Current
If equipped, this power outlet can be
used to plug in electrical equipment
that uses a maximum limit of
150 watts.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Instruments and Controls 135
be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO
XXX KM/H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal, brakes,
suspension, Teen Driver if
equipped, or tires.
If equipped with a diesel engine,
seeDiesel Exhaust Fluid 0195.
Vehicle
Personalization
The following are all possible
vehicle personalization features.
Depending on the vehicle, some
may not be available.
For System, Apps, and Personal
features and functions, see
“Settings” in the infotainment
manual.
To access the vehicle
personalization menu:
1. Touch the Settings icon on the Home Page of the infotainment
display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch
9orRto turn a feature
off or on.
5. Touch
zto go to the top level
of the Settings menu. The menu may contain the
following:
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may
display:
.
Auto Fan Speed
. Air Quality Sensor
. Auto Cooled Seats
. Auto Heated Seats
. Auto Defog
. Auto Rear Defog
Auto Fan Speed
This setting specifies the amount of
airflow when the climate control fan
setting is Auto Fan.
Touch Low, Medium, or High.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Lighting 151
The exterior lamps turn off
immediately by turning the exterior
lamp control off.
This feature can be changed. See
Vehicle Personalization0135.
Battery Load
Management
The vehicle has Electric Power
Management (EPM) that estimates
the battery's temperature and state
of charge. It then adjusts the voltage
for best performance and extended
life of the battery.
When the battery's state of charge
is low, the voltage is raised slightly
to quickly bring the charge back up.
When the state of charge is high,
the voltage is lowered slightly to
prevent overcharging. If the vehicle
has a voltmeter gauge or a voltage
display on the Driver Information
Center (DIC), you may see the
voltage move up or down. This is
normal. If there is a problem, an
alert will be displayed. The battery can be discharged at
idle if the electrical loads are very
high. This is true for all vehicles.
This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all of the
power needed for very high
electrical loads.
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, rear
window defogger, climate control fan
at high speed, heated seats, engine
cooling fans, trailer loads, and loads
plugged into accessory power
outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.
It can increase engine idle speed to
generate more power whenever
needed. It can temporarily reduce
the power demands of some
accessories.
Normally, these actions occur in
steps or levels, without being
noticeable. In rare cases at the
highest levels of corrective action,this action may be noticeable to the
driver. If so, a DIC message might
be displayed and it is recommended
that the driver reduce the electrical
loads as much as possible.
Battery Power Protection
This feature shuts off the interior
lamps if they are left on for more
than 10 minutes when the ignition is
off. This helps to prevent the battery
from running down.
Exterior Lighting Battery
Saver
The exterior lamps turn off about
10 minutes after the ignition is
turned off, if the parking lamps or
headlamps have been manually left
on. This protects against draining
the battery. To restart the 10-minute
timer, turn the exterior lamp control
to the off position and then back to
the parking lamp or headlamp
position.
To keep the lamps on for more than
10 minutes, the ignition must be on
or in ACC/ACCESSORY.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Climate Controls 153
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . 153
Dual Automatic ClimateControl System . . . . . . . . . . . . . 155
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 158
Maintenance
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . 158
Service . . . . . . . . . . . . . . . . . . . . . . . 159
Climate Control Systems
With this system the heating, cooling, and ventilation in the vehicle can be
controlled.
1. Fan Control
2. A/C (Air Conditioning)
3. Air Delivery Mode Controls
4. Defrost
5. TEMP (Temperature Control)
6. Rear Window Defogger
7. Air Recirculation9: Turn clockwise or
counterclockwise to increase or
decrease the fan speed or turn the
fan off.
TEMP : Turn the knob clockwise or
counterclockwise to increase or
decrease the temperature.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
154 Climate Controls
Air Delivery Mode Control :
Press
Y,\,[, or-to change
the direction of the airflow. An
indicator light comes on in the
selected mode button.
Y: Air is directed to the instrument
panel outlets.
\: Air is divided between the
instrument panel and floor outlets.
[: Air is directed to the floor
outlets, with some to the windshield,
side window outlets, and second
row floor outlets.
-: This mode clears the windows
of fog or moisture. Air is directed to
the windshield, floor outlets, and
side window vents.
0: Press to clear the windshield
of fog or frost more quickly. Air is
directed to the windshield and the
side window vents. The air
conditioning compressor also comes
on, unless the outside temperature
is below freezing. Do not drive the vehicle until all
windows are clear.
See
Air Vents 0158.
A/C : Press to turn the air
conditioning system on or off. An
indicator light comes on to show
that the air conditioning is enabled.
The A/C light will stay on even if the
outside temperatures are below
freezing and the compressor does
not run. If the fan is turned off, the
air conditioner will not run.
@: Press to turn on recirculation.
An indicator light comes on. Air is
recirculated to quickly cool the
inside of the vehicle. It can also be
used to help reduce outside air and
odors that enter the vehicle.
Rear Window Defogger
The rear window defogger uses a
warming grid to remove fog from the
rear window.
K: Press to turn the rear window
defogger on or off. An indicator light
on the button comes on to show that
the rear window defogger is on. The rear window defogger only
works when the ignition is on. The
defogger turns off if the ignition is
turned to off or to ACC/
ACCESSORY.
Caution
Using a razor blade or sharp
object to clear the inside rear
window can damage the rear
window defogger. Repairs would
not be covered by the vehicle
warranty. Do not clear the inside
rear window with sharp objects.
Heated Mirror : If equipped with
heated outside mirrors, the mirrors
heat to help clear fog or frost from
the surface of the mirror when the
rear window defog button is
pressed. See Heated Mirrors 030.