GMC TERRAIN 2020 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
188 Driving and Operating
To shift into P (Park):1. Hold the brake pedal down and set the parking brake. See
Electric Parking Brake 0207.
2. Press P (Park).
3. Turn the ignition off.
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the vehicle is not in
P (Park) with the parking brake
set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground, (Continued)
Warning (Continued)
always set the parking brake and
shift the vehicle to P (Park). See
Shifting Into Park0187. If you
are towing a trailer, see Driving
Characteristics and Towing Tips
0 262.
If you have to leave the vehicle with
the engine running, the vehicle must
be in P (Park) with the parking
brake set.
Confirm that the vehicle is in
P (Park).
Torque Lock
Torque lock is when the weight of
the vehicle puts too much force on
the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly and then it is difficult
to shift out of P (Park). To prevent
torque lock, set the parking brake and then shift into P (Park). To find
out how, see
“Shifting Into Park”
listed previously.
On certain steep grades, the
transmission will automatically set
the parking brake to prevent
torque lock.
If torque lock does occur, the
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
Shifting out of Park
This vehicle is equipped with an
electronic transmission. If the
vehicle has an uncharged battery or
a battery with low voltage, try
charging or jump starting the
battery. See Jump Starting - North
America 0349.
To shift out of P (Park): 1. Ensure the engine is running.
2. Apply the brake pedal.
3. Press or pull the desired shift switch on the center stack.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 189
4. The P indicator will turn whiteand the gear indicator will turn
red when the vehicle is no
longer in P (Park).
If the vehicle cannot shift out of
P (Park), a Driver Information
Center (DIC) message will be
displayed. See your dealer for
service.
Diesel Engine Only
Vehicles with a diesel engine do not
have manual park release. To shift
to N (Neutral) with the engine off. 1. Turn the ignition off.
2. Put the ignition in service mode. See Ignition Positions
0 179
3. Apply the brake pedal.
4. Press and hold the N (Neutral) button until N is illuminated
in red.
5. When N (Neutral) is no longer needed, shift to P (Park) and
turn the ignition off. Manual Park Release (Gasoline
Engine Only)
Vehicles with a gasoline engine may
include a manual park release that
can be used to shift the vehicle into
N (Neutral) when the engine is not
running.
{Warning
The transmission will be placed in
N (Neutral) when the manual park
release is pulled. The vehicle can
roll and you or others could be
injured. Ensure the vehicle is on
level ground.
Caution
The manual park release is not
intended to be used for towing.
Damage may result from using
the manual park release in this
way. The repairs would not be
covered by the vehicle warranty. Pulling the manual park release
while the vehicle is on, or turning
the ignition on while the manual
park release is pulled, will result in a
Service Transmission message
being displayed.
To place the vehicle in N (Neutral)
using the manual park release:
1. Ensure the vehicle is on level ground and set the parking
brake. Release the brake
pedal.
2. Turn the vehicle off.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
190 Driving and Operating
3. Use a flat-bladed tool toremove the interior trim panel
on the center console to the
right of the accelerator pedal.
4. Ensure more than one minute has elapsed since Step 2.
Apply the brake pedal.
5. Pull the manual park release
lever 90° to its latching
position.
6. With the brake pedal released, place the ignition in ACC/
ACCESSORY. Then apply the
brake pedal and release the
parking brake. 7. Ensure there are no loose
objects in the area that could
bump the manual park release
lever.
To return the vehicle to P (Park)
using the manual park release: 1. Bring the vehicle to a complete stop.
2. Rotate the manual park release90° back to its original position.
3. Apply the parking brake. 4. Confirm that the vehicle is in
P (Park) by turning the ignition
on or placing the ignition in
ACC/ACCESSORY, then
ensure that the indicator
displays P.
5. Install the interior trim panel.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running,
be sure it will not move and there is
adequate ventilation.
See Shifting Into Park 0187 and
Engine Exhaust 0191.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 191
If the vehicle is left parked and
running with the RKE transmitter
outside the vehicle, it will continue
to run for up to half an hour.
If the vehicle is left parked and
running with the RKE transmitter
inside the vehicle, it will continue to
run for up to an hour.
The vehicle could turn off sooner if it
is parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is
taken out of P (Park) while it is
running.Engine Exhaust
{Warning
Engine exhaust contains carbon
monoxide (CO), which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if:. The vehicle idles in areas
with poor ventilation
(parking garages, tunnels,
deep snow that may block
underbody airflow or tail
pipes).
. The exhaust smells or
sounds strange or different.
. The exhaust system leaks
due to corrosion or damage.
. The vehicle exhaust system
has been modified,
damaged, or improperly
repaired.
(Continued)
Warning (Continued)
.There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle: . Drive it only with the
windows completely down.
. Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
192 Driving and Operating
Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
SeeShifting Into Park 0187 and
Engine Exhaust 0191.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips 0262.
Diesel Particulate
Filter
The exhaust system has a Diesel
Particulate Filter (DPF) to reduce
vehicle emissions. On some
exhaust systems with a DPF, the
exhaust cooler mixes air with the
exhaust to lower the temperature
before it leaves the tailpipe.
The DPF, the tailpipe, and other
exhaust system components must
not be altered. Inspect regularly and
clean any mud or dirt from the
exhaust cooler, especially where the
exhaust cooler connects to the
tailpipe and the openings where
fresh air enters the cooler.
The DPF will clean itself as part of
normal operation. Several factors
including fuel consumed, hours of
engine operation, and miles driven
are monitored by the Engine Control
Module (ECM). The self-cleaning
occurs approximately once per tank
of fuel. Vehicles with the DPF have specific
fuel and engine oil requirements.
See
Fuel for Diesel Engines 0250
and
Engine Oil 0283.
Caution
Damage can occur to the DPF
components if the required Ultra
Low Sulfur Diesel (15 ppm sulfur
maximum) fuel and either CJ-4 or
CK-4 engine oil are not used.
This damage would not be
covered by the vehicle warranty.
Under certain conditions, such as
idling or very short trips, the
self-cleaning process has less
efficiency and cannot be completed.
To resolve this, continue driving
safely at a steady speed as close to
the posted speed limit as possible,
preferably without stopping, until the
message turns off. This can take up
to 30 minutes.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 193
{Warning
During DPF self-cleaning or
during extended idling in P (Park),
the exhaust system and exhaust
gases are very hot. Things that
burn could touch hot exhaust
parts under the vehicle and ignite.
You or others could be burned.
Do not park, or idle for an
extended period of time, near or
over papers, leaves, dry grass,
or other things that can burn.
Keep the exhaust area clear of
material that could ignite or burn.
SeeParking over Things That
Burn 0190.
Caution
Avoid extended idling because
the DPF system is not capable of
self-cleaning at idle. During
extended idling, monitor the
instrument cluster lights and DIC
(Continued)
Caution (Continued)
for messages and take
appropriate action. Continued
idling with the warning light/
message on could cause damage
to the DPF requiring repair and
possible replacement that might
not be covered by the vehicle
warranty.
During self-cleaning there will be a
change in the exhaust sound and
engine idle speed. Along with this, a
burning smell and reduction in fuel
economy may be noticed. This is
normal.
If the vehicle is idled or driven on
very short trips with the DPF
warning message on and the
exhaust filter is not cleaned as
required, the malfunction indicator
lamp and a DIC message will
display. See your dealer. Also see
Malfunction Indicator Lamp (Check
Engine Light) 0115. If equipped with Power
Take-Off (PTO), monitor the
instrument cluster for lights related
to the DPF.
See
Accessories and Modifications
0 275 if you are adding accessories
or modifying the vehicle.
Manual Regeneration of Diesel
Particulate Filter
This feature is only available on
Fleet and Commercial vehicles.
To verify that the vehicle has this
feature, refer to the Vehicle Service
Parts Identification label (SPID) for
RPO code FPF or see
www.gmupfitter.com to contact the
GM Upfitter Integration Group.
If equipped, this feature allows for
manual cleaning/regeneration of the
DPF when it is unable to clean
itself. It may be necessary to
perform manual regeneration if
driving conditions —such as
extended slow speed, stop-and-go
traffic, extended idling, short drive
cycles, or stationary PTO operation
— prevent DPF self-cleaning.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
194 Driving and Operating
Manual regeneration can only be
used when the DPF has become at
least 90% full. At 100% full, it will
attempt to automatically self-clean if
proper driving conditions are met.
The DPF will clean itself if the
vehicle can be driven for about
30 minutes.
A DIC message displays when
manual regeneration is possible.
Scroll through the DIC pages to find
the Exhaust Cleaning menu.
Depending on whether the vehicle
has a base or uplevel cluster, it may
be under the Settings menu.
If the vehicle cannot be stopped
when the DIC message first
indicates cleaning is available,
automatic self-cleaning may have
begun. If conditions cannot be met
for self-cleaning to complete, and
manual regeneration is selected, it
may take up to four minutes for the
system to switch to manual
regeneration. When the switch
occurs, a DIC message prompts to
start the cleaning process.{Warning
Do not leave the vehicle during
the regeneration.
Make sure that there are no
flammable materials near the
muffler, DPF, and exhaust pipe
which may result in a fire.
The temperature of exhaust
gases is high enough to burn you.
You and others could be seriously
injured.
Before starting manual
regeneration, make sure all of the
following safety conditions are met:
. The vehicle is parked on level
ground, away from any
flammable materials.
. The vehicle is parked outdoors,
away from any walls or
buildings.
. The vehicle is at least 3 m (10 ft)
from any obstructions or
materials that may combust
or melt. .
The shift lever is in P (Park).
. The fuel tank is at least
one-eighth full.
. All fluids are at the proper level.
. No diagnostic trouble codes
have been set, and the
malfunction indicator lamp is
not on.
. The engine coolant temperature
is above 71 °C (160 °F).
After making sure all safety
conditions have been met, press the
trip odometer reset stem or
thumbwheel on the steering wheel
for at least one second to select
Start on the infotainment display.
Follow the instructions in the DIC
messages. Touch ACCEPT to
acknowledge that all of these safety
conditions have been met and to
activate regeneration.
If the infotainment display returns to
the previous screen, then one or
more of the necessary safety
conditions has not been met. If you
cannot determine which condition

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 195
has not been met, see
www.gmupfitter.com to contact the
GM Upfitter Integration Group.
Continue to follow the instructions in
the DIC messages. Hold the
exhaust brake switch on the center
stack below the climate controls for
more than three seconds, and then
release it, to begin the regeneration
process.
If the EXHAUST BRAKE ON
message displays, then the switch
was released too soon. Press it
again to turn off the exhaust brake,
then try again when the DIC
message prompts.
When manual regeneration begins,
the engine speed increases, the
engine cooling fan sound increases,
and a DIC message indicates that
cleaning is in progress.A DIC message will display when
cleaning is complete. Cleaning
could take up to 30 minutes. Upon
completion, the engine will return to
normal idle, but exhaust
components will remain hot for
several minutes. Do not move the
vehicle until the exhaust has had
time to cool. Manual regeneration
can be canceled at any time by
pressing the brake pedal or by
turning the engine off. Unusual
noises may be heard if regeneration
is interrupted.Diesel Exhaust Fluid
{Warning
Avoid getting Diesel Exhaust
Fluid (DEF) on your skin or in
your eyes as it could cause
irritation. For more safety,
handling, and storage information,
see the Diesel Exhaust Fluid
container label.
Diesel Exhaust Fluid (DEF) is used
with diesel engines to reduce the
amount of regulated emissions
produced. Products such as AdBlue
are types of DEF, and are approved
for use in the vehicle as long as
they have an API certification label
or meet ISO 22241.The fluid level in
the DEF tank must be maintained
for the vehicle to run properly. DEF
is not a fuel additive. DEF should
not be mixed with or added to diesel
fuel. DEF freezes when exposed to
temperatures below −11 °C (12 ° F).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
196 Driving and Operating
It is normal to hear the DEF system
purge fluid back into the tank after
the vehicle is shut off.
Locating Diesel Exhaust Fluid
DEF can be purchased at your
dealer. It can also be purchased at
authorized vehicle and truck
dealerships. Additionally, some
diesel truck fueling stations or
retailers may have DEF for
purchase. For vehicles with an
active OnStar or connected services
plan, OnStar can help to locate a
DEF retailer. SeeCustomer
Assistance Offices 0387 for phone
numbers to assist in contacting a
GM dealer. See Recommended
Fluids and Lubricants 0377. Filling the DEF Tank
Caution
Use only DEF that is GM
approved, or fluid containing the
API certified or ISO 22241 label.
The use of other fluids could
damage the system, requiring
costly repairs that will not be
covered by the vehicle warranty.
Caution
Do not mix fuel with DEF, and do
not put DEF in the fuel tank. This
could lead to costly repairs that
might not be covered by the
vehicle warranty.
It is recommended to fill the DEF
tank on level ground and when the
vehicle is not running. When adding
fluid, it is recommended to fill the
DEF tank.
Caution
Do not overfill the DEF tank and
do not allow DEF to contact the
finished surfaces of the vehicle,
as it could damage the vehicle
finish. If DEF is spilled during
filling, wipe any affected surface
with a damp cloth.
Do not top off the DEF tank. If using
a bottle or jug to refill DEF, follow
the instructions on the container
label and use a dedicated fill aid.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 197
In certain cold conditions, it is
possible to find some frozen DEF in
the DEF fill pipe opening. If this
condition prevents the filling of a
DEF tank, place the vehicle in a
warm garage overnight.
For information on how to fill the
DEF tank, seeFilling the Tank
(Gasoline) 0257 or
Filling the Tank (Diesel) 0258.
Exhaust Fluid Low
A full DEF tank will last for several
thousand kilometers (miles),
depending on vehicle usage. As the
exhaust fluid level drops, warnings
will automatically be displayed in the
DIC. Exhaust fluid level status is
available in the DIC. See “Diesel
Exhaust Fluid (DEF) Level (Diesel
Engine Only)” inDriver Information
Center (DIC) (Base and Midlevel)
0 124 or
Driver Information Center (DIC)
(Uplevel) 0130.
To avoid vehicle speed limitations,
the DEF tank should be refilled at
the first opportunity after a low
warning indication. If DEF is added before the EXHAUST FLUID
EMPTY REFILL NOW message
appears, it may take several km/mi
for the DIC message to update.
If the vehicle speed has been
limited and DEF has been added, it
may take up to 30 seconds after
engine start with the vehicle
stopped for the EXHAUST FLUID
EMPTY REFILL NOW message to
clear. If the vehicle is driven prior to
the DIC message clearing, the
vehicle speed will still be limited.
If the DIC message clears while
driving, the speed limitation will be
removed gradually.
If DEF is added under freezing
conditions, additional time may be
required to remove speed limitations
and it may require less fluid to fill
the DEF tank.
The DIC message EXHAUST
FLUID RANGE: XXXX km (mi)
displays at approximately 1 600 km
(1,000 mi) of fluid range remaining.
This message appears again at
approximately 500 km (300 mi) of
remaining range before the exhaust
fluid tank becomes empty.Below 500 km (300 mi) of range
remaining, these messages will
appear every time the vehicle is
started.
Below 121 km (75 mi) of range
remaining, the DIC message
EXHAUST FLUID LOW SPEED
LIMITED SOON displays. This
message will display every time the
vehicle is started.
If these warnings are ignored and
the DEF tank becomes empty, the
DIC message EXHAUST FLUID
EMPTY REFILL NOW - 563 KM
(350 MI) UNTIL 104 KM/H (65 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
also comes on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A warning light and a chime also
come on. Vehicle speed will be
reduced to a maximum speed limit
of 104 KM/h (65 MPH).