GMC TERRAIN 2020 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
178 Driving and Operating
Refer to the vehicle's tire and
loading information label for
specific information about the
vehicle's capacity weight and
seating positions. The combined
weight of the driver, passengers,
and cargo should never exceed
the vehicle's capacity weight.
Certification/Tire Label
Label Example
A vehicle-specific Certification/
Tire label is attached to the
center pillar (B-pillar).The label may show the size of
the vehicle's original tires and
the inflation pressures needed to
obtain the gross weight capacity
of the vehicle. The label shows
the gross weight capacity of the
vehicle. This is called the Gross
Vehicle Weight Rating (GVWR).
The GVWR includes the weight
of the vehicle, all occupants,
fuel, and cargo.
The Certification/Tire label may
also show the maximum weights
for the front and rear axles,
called the Gross Axle Weight
Rating (GAWR). To find out the
actual loads on the front and
rear axles, weigh the vehicle at
a weigh station. Your dealer can
help with this. Be sure to spread
the load equally on both sides of
the centerline.
Caution
Overloading the vehicle may
cause damage. Repairs would not
be covered by the vehicle
warranty. Do not overload the
vehicle.
{Warning
Things inside the vehicle can
strike and injure people in a
sudden stop or turn, or in a
crash.
.Put things in the cargo
area of the vehicle. In the
cargo area, put them as
far forward as possible.
Try to spread the weight
evenly.
(Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 179
Warning (Continued)
.Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
.Do not leave an
unsecured child restraint
in the vehicle.
.Secure loose items in the
vehicle.
.Do not leave a seat
folded down unless
needed.
Starting and
Operating
New Vehicle Break-In
Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:. Do not drive at any one
constant speed, fast or slow,
for the first 800 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
. Avoid making hard stops for
the first 300 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
(Continued)
Caution (Continued)
breaking-in guideline every
time you get new brake
linings.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
The vehicle has an electronic
keyless ignition with pushbutton
start.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
180 Driving and Operating
The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation08.
To shift out of P (Park), vehicles with
a gasoline engine must be turned
on, and the brake pedal must be
applied. For vehicles with a diesel
engine, the vehicle does not need to
be on to shift out of P (Park). See
Shifting out of Park 0188.
Stopping the Engine/Off (No
Indicator Lights) : When the
vehicle is stopped, press ENGINE
START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0187. If the vehicle is in R (Reverse),
D (Drive) or L (Low), the vehicle will
shift to P (Park), the ignition will turn
off, and Retained Accessory Power
(RAP) will remain active. See
Retained Accessory Power (RAP)
0
187.
If the vehicle is in N (Neutral), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC).
When the vehicle is shifted into
P (Park), the ignition system will
turn off.
The vehicle may have an electric
steering column lock. The lock is
activated when the vehicle is turned
off and either front door is opened.
A sound may be heard as the lock
actuates or releases. The steering
column lock may not release with
the wheels turned off center. If this
happens, the vehicle may not start.
Move the steering wheel from left to
right while attempting to start the
vehicle. If this does not work, the
vehicle needs service. Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be turned off in
an emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop and shift to P (Park).
4. Set the parking brake. See Electric Parking Brake 0207.
Press ENGINE START/STOP
to turn the vehicle off.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 181
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
you to use some electrical
accessories when the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after
five minutes to prevent battery
rundown. ON/RUN/START (Green Indicator
Light) :
This mode is for starting
and driving. With the ignition off and
the brake pedal applied, pressing
the button once will turn the ignition
on. Once engine cranking begins,
release the button. Engine cranking
will continue until the engine starts.
See Starting the Engine 0181. The
ignition will then remain in on.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off and
the brake pedal not applied,
pressing and holding ENGINE
START/STOP for more than
five seconds will place the vehicle in
Service Mode. The instruments and
audio systems will operate as they
do in ON/RUN, but the vehicle will
not be able to be driven. The engine
will not start in Service Mode. Press
ENGINE START/STOP again to turn
the vehicle off.
Starting the Engine
Shift the vehicle into P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
0 271.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
182 Driving and Operating
Gasoline Engine Starting
Procedure1. With the Keyless Access system, the Remote Keyless
Entry (RKE) transmitter must
be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, a Driver
Information Center (DIC) will
display a message. See
Remote Keyless Entry (RKE)
System Operation 08.Caution
Cranking the engine for long
periods of time, by trying to start
the engine immediately after
cranking has ended, can overheat
and damage the cranking motor,
and drain the battery. Wait at
least 15 seconds between each
try, to let the cranking motor
cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you press ENGINE START/
STOP. Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts,
release the accelerator. If the
vehicle starts briefly but then
stops again, do the same thing. This clears the extra gasoline
from the engine. Do not race
the engine immediately after
starting it. Operate the engine
and transmission gently until
the oil warms up and lubricates
all moving parts.
Diesel Engine Starting Procedure
The diesel engine starts differently
than a gasoline engine. 1. With the Keyless Access system, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied to start. If it
is too cold, the wait-to-start
light will come on and there will
be a short delay before
starting. See Wait-to-Start Light
0 121. This light may not come
on if the engine is warm.
The engine has a fast warm-up
glow plug system. The
wait-to-start light will illuminate
for a much shorter time than
most diesel engines, due to the
rapid heating of the glow plug
system.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 183
Caution
If the wait-to-start light stays on
after starting the vehicle, the
vehicle may not run properly.
Have the vehicle serviced
right away.
2. If the engine does not start after 15 seconds of cranking,
wait one minute for the
cranking motor to cool, then try
the same steps again.
If you are trying to start the engine
after the vehicle has run out of fuel,
follow the steps in Running Out of
Fuel (Diesel) 0256.
When the engine is cold, let it run
for a few minutes before driving.
This lets oil pressure build up. The
engine will sound louder when it
is cold.
Cold Weather Starting (Diesel
Engine)
Use the recommended engine oil
when the outside temperature drops
below freezing. See Engine Oil
0 283. When the outside
temperature drops below –18°C
(0°F), use of the engine heater is
recommended.
See Fuel for Diesel Engines 0250
for information on what fuel to use in
cold weather.
If the Diesel Engine Will Not
Start
If the vehicle has run out of fuel, see
Running Out of Fuel (Diesel) 0256.
If the vehicle is not out of fuel, and
the engine will not start:
Press ENGINE START/STOP.
Immediately after the wait-to-start
light goes off, press ENGINE
START/STOP to start the vehicle.
If the light does not go off, wait a
few seconds, then try starting the
engine again. See your dealer for a
starting system check. If the light comes on and then goes
off, and it is known that the battery
is charged, but the engine still will
not start, the vehicle needs service.
If the light does not come on when
the engine is cold, the vehicle
needs service.
If the battery does not have enough
charge to start the engine, see
Battery - North America
0298.
Check that the correct engine oil
has been used and changed at
appropriate intervals. If the wrong oil
is used, the engine may be harder
to start.
Be sure to use the proper fuel for
existing weather conditions. See
Fuel for Diesel Engines 0250.
If the engine starts, runs a short
time, then stops, the vehicle needs
service.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
184 Driving and Operating
{Warning
Do not use gasoline or starting
aids, such as ether, in the air
intake. They could damage the
engine, which may not be
covered by the vehicle warranty.
They could also cause a fire,
which could cause serious
personal injury.
Stop/Start System
This vehicle has a Stop/Start
system to shut off the engine to help
conserve fuel. It has components
designed for the increased number
of starts.
{Warning
The automatic engine Stop/Start
feature causes the engine to shut
off while the vehicle is still on. Do
not exit the vehicle before shifting
to P (Park). The vehicle may
restart and move unexpectedly.(Continued)
Warning (Continued)
Always shift to P (Park), and then
turn the ignition off before exiting
the vehicle.
Auto Engine Stop/Start
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. See Tachometer
0 110. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart.
To maintain vehicle performance,
other conditions may cause the
engine to automatically restart
before the brake pedal is released.
Auto Stops may not occur and/or
auto restarts may occur because:
. The climate control settings
require the engine to be running
to cool or heat the vehicle
interior.
. The vehicle battery charge
is low. .
The vehicle battery has recently
been disconnected.
. Minimum vehicle speed has not
been reached since the last
Auto Stop
. The accelerator pedal is
pressed.
. The engine or transmission is
not at the required operating
temperature.
. The outside temperature is not
in the required operating range.
. The vehicle is in any gear other
than D (Drive).
. Tow/Haul Mode or other driver
modes have been selected.
. The vehicle is on a steep hill or
grade.
. The driver door has been
opened or driver seat belt has
been unbuckled.
. The hood has been opened.
. The Auto Stop has reached the
maximum allowed time.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 185
Winter Cover
If equipped, the winter cover can be
used to enhance heater
performance in extremely cold
conditions below−0 °C (32 °F). The
winter cover installs over the grille
and restricts airflow to the engine
compartment.
Usage Guidelines
The winter cover should only be
used while operating the vehicle in
extremely cold temperatures or in
heavy snow for extended periods. In
these temperatures, the vehicle
does not need a large amount of air
to properly cool the engine. When
more airflow is required to cool the
vehicle, the winter cover should not
be used. The following usage
guidelines will allow adequate
airflow for proper radiator and air
cooler performance:
. Do not use the winter cover if
towing a trailer. The vehicle may
overheat if the radiator is
covered while towing. .
Do not modify the cover. The
winter cover does not cover
some sections of the front of the
vehicle to provide enough
airflow.
. Keep the underside of the winter
cover as clean as possible.
Remove monthly or as
necessary and clean away dust
and debris.
. Do not use the winter cover
above −0 °C (32 °F).
Use only a mild soap to clean. Do
not use harsh soap, strong
detergents, or vinyl protectant/
sealant type products as they may
damage the special finish. Allow the
winter cover to dry completely
before reinstalling.
Installation Instructions
When first trying to fit the cover, it
may appear to be undersized but
will stretch during installation to
ensure a tight fit. The initial
installation of the cover is best
performed when the winter cover
is warm.
1. Center grille cover and make sure that it is positioned
correctly.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
186 Driving and Operating
2. Push plastic hooks back toengage grille slats.
3. If equipped with license plate bracket pull it toward the front
of the vehicle and install the
cover behind the bottom edge
of the bracket.
4. Repeat for all hooks to fully engage cover to grille.
5. Make sure all clips remain engaged during installation.
Cover should be stretched to a
tight fit when properly installed.
Engine Heater
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
The engine heater, if available, can
help in cold weather conditions at or
below −18 °C (0 °F) for easier
starting and better fuel economy
during engine warm-up. Plug in the
engine heater at least four hours
before starting the vehicle. An
internal thermostat in the plug end
of the cord will prevent engine
heater operation at temperatures
above −18 °C (0 °F).
To Use the Engine Heater
1. Turn off the engine.
2. Remove the heater cord from
the rear compartment. 3. Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly.
4. Plug the cord into the receptacle in the front fascia.
5. Plug the other end of the cord into a normal, grounded
110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
function. An ungrounded
outlet could cause an
electric shock.
(Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 187
Warning (Continued)
.Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
(Continued)
Warning (Continued)
.Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
When the ignition is turned from on
to off, the following features (if
equipped) will continue to function
for up to 10 minutes, or until the
driver door is opened. These
features will also work when the
ignition is in RUN or ACC/
ACCESSORY:
. Infotainment System .
Power Windows (during RAP
this functionality will be lost
when any door is opened)
. Sunroof (during RAP this
functionality will be lost when
any door is opened)
. Auxiliary Power Outlet
. Audio System
. OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of
the vehicle if the vehicle is not in
P (Park) with the parking brake
set. The vehicle can roll. If you
have left the engine running, the
vehicle can move suddenly. You
or others could be injured. To be
sure the vehicle will not move,
even when you are on fairly level
ground, use the steps that follow.
If you are pulling a trailer, see
Driving Characteristics and
Towing Tips 0262.