window GMC TERRAIN 2020 Repair Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
Vehicle Care 357
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may
be damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.Caution
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
To keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright Metal
Moldings
Caution
Failure to clean and protect the
bright metal moldings can result
in a hazy white finish or pitting.
This damage would not be
covered by the vehicle warranty.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
Vehicle Care 361
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. See“Finish Care”
previously in this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed
for the surfaces being cleaned to
prevent permanent damage. Apply
all cleaners directly to the cleaning
cloth. Do not spray cleaners on any
switches or controls. Remove
cleaners quickly.
Before using cleaners, read and
follow all safety instructions on the
label. While cleaning the interior,
open the doors and windows to get
proper ventilation.
To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.
Never use a razor or any other
sharp object to remove soil from
any interior surface.
. Never use a brush with stiff
bristles.
. Never rub any surface
aggressively or with too much
pressure. .
Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops per
3.8 L (1 gal) of water.
A concentrated soap solution will
create streaks and attract dirt.
Do not use solutions that contain
strong or caustic soap.
. Do not heavily saturate the
upholstery when cleaning.
. Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial
glass cleaner after cleaning with
plain water.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
362 Vehicle Care
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.
Coated Moldings
Coated moldings should be cleaned.
. When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
Vehicle Care 363
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change(Continued)
Caution (Continued)
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Service and Maintenance 371
Footnotes—Maintenance
Schedule Additional Required
Services - Normal
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter
replacement may be needed if
driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter.
(2) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or as indicated by the Driver
Information Center (DIC) or
two years whichever comes first.
The fuel filter may need to be
replaced more often based on
biodiesel usage, driving in climates
with severe dust, off-road driving,
or towing a trailer for extended
periods. (4)
Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0288.
(5) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the transfer case fluid.
Contaminated fluid will decrease the
life of the transfer case and/or axles
and should be replaced.
(6) Or every five years, whichever
comes first. See Cooling System
0 290.
(7) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(8) Replace brake fluid every five
years. See Brake Fluid 0297.
(9) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0300.
(10) Or every 10 years, whichever
comes first. See Gas Strut(s)0302. (11)
Replace air conditioning
desiccant every seven years.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Service and Maintenance 373
Footnotes—Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter
replacement may be needed if
driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter.
(2) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or as indicated by the Driver
Information Center (DIC) or
two years whichever comes first.
The fuel filter may need to be
replaced more often based on
biodiesel usage, driving in climates
with severe dust, off-road driving,
or towing a trailer for extended
periods. (4)
Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0288.
(5) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the transfer case fluid.
Contaminated fluid will decrease the
life of the transfer case and/or axles
and should be replaced.
(6) Or every five years, whichever
comes first. See Cooling System
0 290.
(7) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(8) Replace brake fluid every five
years. See Brake Fluid 0297.
(9) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0300.
(10) Or every 10 years, whichever
comes first. See Gas Strut(s)0302. (11)
Replace air conditioning
desiccant every seven years.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 417
Monitor System, TirePressure . . . . . . . . . . . . . . . . . . . . . . 323
N
Navigation
Connected Services . . . . . . . . . . 407
Net, Convenience . . . . . . . . . . . . . . . 92
New Vehicle Break-In . . . . . . . . . . . 179
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 110
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 167
Driving . . . . . . . . . . . . . . . . . . . . . . . . 167
Recovery . . . . . . . . . . . . . . . . . . . . . 166
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 283
Engine Oil Life System . . . . . . . 287
Pressure Light . . . . . . . . . . . . . . . . 122
Older Children, Restraints . . . . . . . 70
Online Owner Center . . . . . . . . . . . 388
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 398
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 401
OnStar Emergency . . . . . . . . . . . . . 400
OnStar Overview . . . . . . . . . . . . . . . 399
OnStar Security . . . . . . . . . . . . . . . . 401
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 148 Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . 294
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 188
Park Assist . . . . . . . . . . . . . . . . . . . . . 231
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . 300
Extended . . . . . . . . . . . . . . . . . . . . . 190
Over Things That Burn . . . . . . . 190
Parking or Backing Assistance Systems . . . . . . . . . . 231
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 114
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Passenger Sensing System . . . . . 64
Pedestrian Ahead Indicator . . . . . 120
Perchlorate Materials Requirements, California . . . . . . 275
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 135 Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . 151
Retained Accessory (RAP) . . . 187
Seat Adjustment . . . . . . . . . . . . . . . . 39
Windows . . . . . . . . . . . . . . . . . . . . . . . 32
Pregnancy, Using Seat Belts . . . . 56
Privacy Vehicle Data Recording . . . . . . . 397
Program Courtesy Transportation . . . . . . 391
Prohibited Fuels . . . . . . . . . . . . . . . . 249
Proposition 65 Warning,
California . . . . . . . . . . . .274, 298, 349,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 394
R
Radio Frequency Statement . . . . 395
Reading Lamps . . . . . . . . . . . . . . . . . 149
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 46Heated . . . . . . . . . . . . . . . . . . . . . . . . . 49
Rear Vision Camera (RVC) . . . . . 231
Rear Window Washer/Wiper . . . . . 97

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 421
WarningsHazard Flashers . . . . . . . . . . . . . . 147
Washer Fluid . . . . . . . . . . . . . . . . . . . 296
Water in Fuel . . . . . . . . . . . . . . . . . . . 252
Wheels Alignment and Tire Balance . . 333
Different Size . . . . . . . . . . . . . . . . . 331
Replacement . . . . . . . . . . . . . . . . . 333
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Where to Put the Restraint . . . . . . 76
Windows . . . . . . . . . . . . . . . . . . . . . . . . 31
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Windshield Replacement . . . . . . . . . . . . . . . . . 301
Wiper/Washer . . . . . . . . . . . . . . . . . . 95
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 173
Winter Cover . . . . . . . . . . . . . . . . . . . 185
Winter Tires . . . . . . . . . . . . . . . . . . . . 315
Wiper Blade Replacement . . . . . . 300
Wipers Rear Washer . . . . . . . . . . . . . . . . . . . 97
Wireless Charging . . . . . . . . . . . . . . . 99