infotainment GMC TERRAIN 2020 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 36
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 90
Instruments and Controls . . . . . . . 94
Lighting . . . . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . 152
Climate Controls . . . . . . . . . . . . . . 153
Driving and Operating . . . . . . . . . 161
Vehicle Care . . . . . . . . . . . . . . . . . . 273
Service and Maintenance . . . . . 366
Technical Data . . . . . . . . . . . . . . . . 381
Customer Information . . . . . . . . . 385
Reporting Safety Defects . . . . . . 395
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 399
Connected Services . . . . . . . . . . . 407
Index . . . . . . . . . . . . . . . . . . . . 410

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
6 Introduction
1.Air Vents 0158.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 148.
IntelliBeam System Button (If
Equipped). See Exterior Lamp
Controls 0144.
3. Instrument Cluster (Base and
Midlevel) 0103 or
Instrument Cluster (Uplevel)
0 107.
Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) (Base and
Midlevel) 0124 or
Driver Information Center (DIC)
(Uplevel) 0130.
4. Windshield Wiper/Washer 095.
5. Infotainment 0152.
6. Light Sensor. See Automatic
Headlamp System 0147.
7. Hazard Warning Flashers
0147. 8.
Climate Control Systems 0153
(If Equipped).
Dual Automatic Climate Control
System 0155 (If Equipped).
9. Shift Switches. See Automatic
Transmission 0201.
10. Power Outlets 098.
11. Assistance Systems for
Parking or Backing 0231 (If
Equipped).
12. Heated and Ventilated Front
Seats 044 (If Equipped).
13. Wireless Charging 099 (If
Equipped).
14. Driver Mode Control 0214 (If
Equipped).
15. Lane Keep Assist (LKA) 0245
(If Equipped).
Hill Descent Control (HDC)
0 213 (If Equipped).
16. USB Port. See the infotainment manual.
Auxiliary Jack. See the
infotainment manual. 17. ENGINE START/STOP Button.
SeeIgnition Positions 0179.
18. Steering Wheel Controls. See the infotainment manual.
19. Horn 095.
20. Steering Wheel Adjustment
095 (Out of View).
21. Hood Release. See Hood
0 276.
22. Cruise Control 0217.
Heated Steering Wheel 095 (If
Equipped).
Forward Collision Alert (FCA)
System 0237 (If Equipped).
23. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0115.
24. Electric Parking Brake 0207.
25. Exterior Lamp Controls 0144.
Instrument Panel Illumination
Control 0149.
Fog Lamps 0148 (If
Equipped).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Instruments and Controls 95
Controls
Steering Wheel
Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place. Do not adjust the steering wheel
while driving.
Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See
“Steering Wheel
Controls” in the infotainment
manual.
Heated Steering Wheel
(: If equipped, press to turn it on or
off. A light next to the button
displays when the feature is
turned on. The steering wheel takes about
three minutes to start heating.
Horn
Pressaon the steering wheel pad
to sound the horn.
Windshield Wiper/Washer
The windshield wiper/washer lever
is on the side of the steering
column. With the ignition on or in
ACC/ACCESSORY, move the
windshield wiper lever to select the
wiper speed.
HI : Use for fast wipes.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
98 Instruments and Controls
satellites. When the compass
display shows CAL, drive the
vehicle for a short distance in an
open area where it can receive a
GPS signal. The compass system
will automatically determine when a
GPS signal is restored and provide
a heading again.
Clock
Set the time and date using the
infotainment system. See "Time /
Date" under“Settings”in the
infotainment manual.
Power Outlets
The vehicle has two 12-volt
accessory power outlets, which can
be used to plug in electrical
equipment, such as a cell phone or
MP3 player.
There are power outlets:
. On the center stack below the
climate control system.
. In the rear cargo area.
To use the outlet, remove the cover.
Caution
Leaving electrical equipment
plugged in for an extended period
of time while the vehicle is off will
drain the battery. Always unplug
electrical equipment when not in
use and do not plug in equipment
that exceeds the maximum
20 amp rating.
{Warning
Power is always supplied to the
rear cargo power outlet. Do not
leave electrical equipment
plugged in when the vehicle is not
in use because the vehicle could
catch fire and cause injury or
death.
Certain accessory plugs may not be
compatible with the accessory
power outlet and could overload
vehicle and adapter fuses. If a
problem is experienced, see your
dealer. When adding electrical equipment,
be sure to follow the proper
installation instructions included with
the equipment. See
Add-On
Electrical Equipment 0271.
Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Power Outlet 110/120 Volt
Alternating Current
If equipped, this power outlet can be
used to plug in electrical equipment
that uses a maximum limit of
150 watts.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
100 Instruments and Controls
correctly indicate charging when the
vehicle is in RAP. SeeRetained
Accessory Power (RAP) 0187.
The operating temperature is −20 °C
(−4 °F) to 60 °C (140 °F) for the
charging system and 0 °C (32 °F) to
35 °C (95 °F) for the smartphone.
{Warning
Remove all objects from the
charging pad before charging
your compatible smartphone.
Objects, such as coins, keys,
rings, paper clips, or cards,
between the smartphone and
charging pad will become very
hot. On the rare occasion that the
charging system does not detect
an object, and the object gets
wedged between the smartphone
and charger, remove the
smartphone and allow the object
to cool before removing it from
the charging pad, to prevent
burns.
To charge a compatible smartphone:
1. Remove all objects from the charging pocket. The system
may not charge if there are any
objects between the
smartphone and charging
pocket.
2. With the smartphone screen facing the rear of the vehicle,
slowly insert the smartphone
into the charging pocket until
$
displays on theVon the
infotainment display. This
indicates that the smartphone
is properly positioned and
charging. To maximize the charge rate,
ensure the smartphone is fully
seated and centered in the
holder with nothing under it.
A thick smartphone case may
prevent the wireless charger
from working, or may reduce
the charging performance. See
your dealer for additional
information.
The smartphone may become
warm during charging. This is
normal. In warmer
temperatures, the speed of
charging may be reduced.
If
$does not appear on the
infotainment display:
1. Remove the smartphone from the pocket and wait
three seconds.
2. Turn the smartphone 180 degrees and insert it back
into the pocket with the screen
facing the rear of the vehicle.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Instruments and Controls 135
be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO
XXX KM/H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal, brakes,
suspension, Teen Driver if
equipped, or tires.
If equipped with a diesel engine,
seeDiesel Exhaust Fluid 0195.
Vehicle
Personalization
The following are all possible
vehicle personalization features.
Depending on the vehicle, some
may not be available.
For System, Apps, and Personal
features and functions, see
“Settings” in the infotainment
manual.
To access the vehicle
personalization menu:
1. Touch the Settings icon on the Home Page of the infotainment
display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch
9orRto turn a feature
off or on.
5. Touch
zto go to the top level
of the Settings menu. The menu may contain the
following:
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may
display:
.
Auto Fan Speed
. Air Quality Sensor
. Auto Cooled Seats
. Auto Heated Seats
. Auto Defog
. Auto Rear Defog
Auto Fan Speed
This setting specifies the amount of
airflow when the climate control fan
setting is Auto Fan.
Touch Low, Medium, or High.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Instruments and Controls 137
Adaptive Cruise Go Notifier
This setting determines if an alert
will appear when Adaptive Cruise
Control brings the vehicle to a
complete stop and the vehicle
ahead of you starts moving again.
SeeAdaptive Cruise Control 0219.
Touch Off or On.
Lane Change Alert
The LCA system is a lane-changing
aid that assists drivers with avoiding
lane change crashes. See Lane
Change Alert (LCA) 0243.
When Lane Change Alert is
disabled, Side Blind Zone Alert is
also disabled.
Touch Off or On.
Park Assist
If equipped, this allows the feature
to be turned on or off. See
Assistance Systems for Parking or
Backing 0231.
Touch Off or On. Rear Camera Park Assist Symbols
This setting enables the Rear
Camera Park Assist Symbols. See
Assistance Systems for Parking or
Backing
0231.
Touch Off or On.
Rear Cross Traffic Alert
This allows the Rear Cross Traffic
Alert feature to be turned on or off.
See Assistance Systems for Parking
or Backing 0231.
Touch Off or On.
Comfort and Convenience
Touch and the following may
display:
. Chime Volume
. Hands Free Liftgate Control
. Reverse Tilt Mirror
. Auto Wipe in Reverse Gear
. Extended Hill Start Assist
Chime Volume
This determines the chime volume
level. Touch the controls on the
infotainment display to adjust the
volume.
Hands Free Liftgate Control
The liftgate may be operated with a
kicking motion under the rear
bumper between the left exhaust
pipe and the license plate. See
Liftgate
021.
Touch Off, On-Open and Close,
or On-Open Only.
Reverse Tilt Mirror
When on, the driver and/or
passenger mirrors will tilt downward
when the vehicle is shifted to
R (Reverse) to improve visibility of
the ground near the rear wheels.
They will return to their previous
driving position when the vehicle is
shifted out of R (Reverse) or the
engine is turned off. See Reverse
Tilt Mirrors 030.
Touch Off, On - Driver and
Passenger, On - Driver, or On -
Passenger.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
140 Instruments and Controls
Seat Entry Memory
This feature automatically recalls
the previously stored 1 or 2 button
positions when the ignition is
changed from off to on or ACC/
ACCESSORY. SeeMemory Seats
0 41.
Touch Off or On.
Seat Exit Memory
This feature automatically recalls
the previously stored exit button
positions when the ignition is
changed from on or ACC/
ACCESSORY to off if the driver
door is open or opened. See
Memory Seats 041.
Touch Off or On.
Teen Driver
See “Teen Driver” under“Settings”
in the infotainment manual.
Valet Mode
This will lock the infotainment
system and steering wheel controls.
It may also limit access to vehicle
storage locations, if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or
unlock the system. Touch Back to
go back to the previous menu.
Universal Remote
System
See Radio Frequency Statement
0 395.
Universal Remote System
Programming
If equipped, these buttons are in the
overhead console.
This system can replace up to three
remote control transmitters used to
activate devices such as garage
door openers, security systems, and
home automation devices. These

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Lighting 149
Interior Lighting
Instrument Panel
Illumination Control
The brightness of the instrument
cluster display, infotainment display
and controls, steering wheel
controls, and all other illuminated
controls, as well as feature status
indicators can be adjusted.
The knob for this feature is on the
instrument panel beside the steering
column.
Push the knob in all the way until it
extends out and then turn the knob
clockwise or counterclockwise to
brighten or dim the lights.
Courtesy Lamps
The courtesy lamps come on when
any door is opened and the
j
OFF indicator light is turned off. See
Dome Lamps0149.
Dome Lamps
The dome lamp controls are in the
overhead console. To operate, press the following
buttons:
jOFF :
Press to turn off the
dome lamps when a door is open.
An indicator light on the button will
turn on when the dome lamp
override is activated. Press
j
OFF again to deactivate this feature
and the indicator light will turn off.
The dome lamps will come on when
doors are opened.
+ ON/OFF : Press to turn the dome
lamps on manually.
Reading Lamps
There are reading lamps on the
overhead console and over the rear
passenger doors. These lamps
come on when any door is opened.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
152 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 152
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier
(if equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.