key GMC TERRAIN 2020 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 36
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 90
Instruments and Controls . . . . . . . 94
Lighting . . . . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . 152
Climate Controls . . . . . . . . . . . . . . 153
Driving and Operating . . . . . . . . . 161
Vehicle Care . . . . . . . . . . . . . . . . . . 273
Service and Maintenance . . . . . 366
Technical Data . . . . . . . . . . . . . . . . 381
Customer Information . . . . . . . . . 385
Reporting Safety Defects . . . . . . 395
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 399
Connected Services . . . . . . . . . . . 407
Index . . . . . . . . . . . . . . . . . . . . 410

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . 15
Door Locks . . . . . . . . . . . . . . . . . . . . 17
Power Door Locks . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . 19
Automatic Door Locks . . . . . . . . . 20
Lockout Protection . . . . . . . . . . . . . 20
Safety Locks . . . . . . . . . . . . . . . . . . . 20
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 21
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 27
Vehicle Alarm System . . . . . . . . . 27
Immobilizer . . . . . . . . . . . . . . . . . . . . 28
Immobilizer Operation . . . . . . . . . 28
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 29
Power Mirrors . . . . . . . . . . . . . . . . . . 30 Folding Mirrors . . . . . . . . . . . . . . . . . 30
Heated Mirrors . . . . . . . . . . . . . . . . . 30
Automatic Dimming Mirror . . . . . 30
Reverse Tilt Mirrors . . . . . . . . . . . . 30
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 31
Manual Rearview Mirror . . . . . . . . 31
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 31
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 31
Power Windows . . . . . . . . . . . . . . . 32
Sun Visors . . . . . . . . . . . . . . . . . . . . . 33
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 34
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
8 Keys, Doors, and Windows
The key, inside the Remote Keyless
Entry (RKE) transmitter, is used for
the driver door.
To remove the key, press the button
near the bottom of the transmitter,
and pull the key out. Never pull the
key out without pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is
needed.
Contact Roadside Assistance if
locked out of the vehicle. See
Roadside Assistance Program
0389.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0399.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 395.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range: .
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” following.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Keys, Doors, and Windows 9
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System08.
With Remote Start Shown, Without
Similar
Q:Press to lock all doors. The turn
signal indicators may flash and/or
the horn may sound on the second
press to indicate locking. See
Vehicle Personalization 0135.
If the driver door is open when
Qis
pressed and Open Door
Anti-Lockout is enabled, all doors
will lock and then the driver door will immediately unlock. See
Vehicle
Personalization 0135. If the
passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System 027.
K:Press to unlock the driver door.
Press unlock again within
five seconds to unlock all doors.
The RKE transmitter can be
programmed to unlock all doors on
the first button press. See Vehicle
Personalization 0135. When
remotely unlocking the vehicle at
night the fog lamps and back-up
lamps will come on for about
20 seconds to light your approach to
the vehicle. The turn signal
indicators may flash to indicate
unlocking. See Vehicle
Personalization 0135.
Pressing
Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System 027. If equipped, press and hold
Kto
remotely open all of the windows,
if enabled. See Vehicle
Personalization 0135.
/:If equipped, press and release
Qand then immediately press and
hold
/for at least four seconds to
start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start 015.
7:Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for
three seconds to sound the panic
alarm. The horn sounds and the
turn signal lamps flash for
30 seconds, or until
7is pressed
again or the vehicle is started.
b: Press twice quickly to open or
close the liftgate.
Press once to stop the liftgate from
moving.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
10 Keys, Doors, and Windows
Keyless Access Operation
With the Keyless Access system,
you can lock and unlock the doors
and access the liftgate without
removing the RKE transmitter from
your pocket, purse, briefcase, etc.
The RKE transmitter should be
within 1 m (3 ft) of the liftgate or door
being opened.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. SeeVehicle
Personalization 0135.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
the seating positions of memory 1 or
2. See Memory Seats 041.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the driver door handle, pressing the
lock/unlock button on the driver door
handle will unlock the driver door.
If the lock/unlock button is pressed
again within five seconds, all
passenger doors will unlock.
Driver Shown, Passenger Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. Two lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has opened
and all doors are now closed. Keyless Unlocking/Locking from
Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the door handle, pressing the lock/
unlock button on that door handle
will unlock all doors. Pressing the
lock/unlock button will cause all
doors to lock if any of the following
occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Passive Locking
If equipped with Keyless Access,
this vehicle will lock several
seconds after all doors are closed if
the vehicle is off and at least one
RKE transmitter has been removed
or none remain in the interior.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Keys, Doors, and Windows 11
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, see“Remote Lock, Unlock,
Start” under Vehicle Personalization
0 135.
Temporary Disable of Passive
Locking
Temporarily disable passive locking
by pressing and holding
Kon the
interior door switch with a door open
for at least four seconds, or until
three chimes are heard. Passive
locking will then remain disabled
until
Qon the interior door is
pressed, or until the vehicle is
turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off, see Vehicle
Personalization 0135. Remote No Longer in Vehicle Alert
If the vehicle is on, with a door open
and then all doors are closed, the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven.
Keyless Liftgate Opening
Press the touch pad on the liftgate
handle to open the liftgate if the
RKE transmitter is within 1 m (3 ft).
Key Access
To access a vehicle with a dead
transmitter battery, see
Door Locks
0 17.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer. The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Each vehicle can have
up to eight transmitters matched
to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters.
To program, the vehicle must be off
and all of the transmitters, both
currently recognized and new, must
be with you.
1. Remove the key from the RKE transmitter.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
12 Keys, Doors, and Windows
2. Place the two recognizedtransmitters in the cupholder.
3. Remove the key lock cylinder cap on the driver door handle.
See Door Locks 017. Insert
the vehicle key of the new
transmitter into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays READY FOR
REMOTE #3, 4, 5, ETC. 4. Remove the two recognized
transmitters from the
cupholder.
5. Place the new transmitter into the cupholder.
6. Press ENGINE START/STOP. When the transmitter is learned
the DIC display will show that it
is ready to program the next
transmitter.
7. Remove the transmitter from the cupholder and pressK
orQon the RKE transmitter.
To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
8. Put the key back into the transmitter.
9. Replace the key lock cylinder cap. See Door Locks 017. Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters you wish to program
must be with you.
1. Remove the key from the RKE transmitter.
2. Remove the key lock cylinder cap on the driver door handle.
See Door Locks 017. Insert
the vehicle key of the
transmitter into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Keys, Doors, and Windows 13
3. Wait for 10 minutes until theDIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC display will again
show REMOTE LEARN
PENDING, PLEASE WAIT.
4. Repeat Step 2 two additional times. After the third time all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC display should now
show READY FOR REMOTE
# 1.
5. Place the new transmitter intothe cupholder.
6. Press ENGINE START/STOP. When the transmitter is learned
the DIC display will show that it
is ready to program the next
transmitter.
7. Remove the transmitter from the cupholder and press
K
orQon the RKE transmitter.
To program additional
transmitters, repeat Steps 4–6. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
8. Put the key back into the transmitter.
9. Replace the key lock cylinder cap. See Door Locks 017.
Starting the Vehicle with a Low
Transmitter Battery
When the vehicle is started, if the
transmitter battery is weak, the DIC
may display NO REMOTE
DETECTED or NO REMOTE KEY
WAS DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN
START YOUR VEHICLE. The DIC
may also display REPLACE
BATTERY IN REMOTE KEY.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
14 Keys, Doors, and Windows
To start the vehicle:
1. Place the transmitter in thecupholder.
2. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Battery Replacement
{Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not
touch metal surfaces on the RKE
transmitter when it has been
exposed to extreme heat. These
surfaces can be hot to the touch
at temperatures above 59 °C
(138 °F).
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
Caution
Always replace the battery with
the correct type. Replacing the
battery with an incorrect type
could potentially create a risk of
battery explosion. Dispose of
used batteries according to
instructions and local laws. Do
not attempt to burn, crush, or cut
the used battery, and avoid
exposing the battery to
environments with extremely low
air pressures or high
temperatures.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Keys, Doors, and Windows 15
Replace the battery in the
transmitter soon if the DIC displays
REPLACE BATTERY IN
REMOTE KEY.
To replace the battery:1. Press the button on the side of the RKE transmitter to pull out
the key. Never pull the key out
without pressing the button.
2. Insert a flat, thin object in thecenter of the transmitter to
separate and remove the back
cover.
3. Lift the battery with a flatobject.
4. Remove the battery.
5. Insert the new battery, positive side toward the back cover.
Replace with a CR2032 or
equivalent battery.
6. Push together the transmitter.
7. Reinsert the key.
Remote Vehicle Start
If equipped, this feature allows you
to start the engine from outside the
vehicle.
/: This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear defog may
come on during remote start based
on cold ambient conditions. The
rear defog indicator light does not
come on during remote start.
If equipped with heated and
ventilated front seats, they may
come on during a remote start. See
Heated and Ventilated Front Seats
0 44.
If equipped with a heated steering
wheel, it may come on during a
remote start. See Heated Steering
Wheel 095.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.