page 33 GMC TERRAIN 2021 User Guide

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Infotainment System 123
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Steering Wheel Controls . . . . . . . . . . . . . . . 126
Using the System . . . . . . . . . . . . . . . . . . . . . . 127
Software Updates . . . . . . . . . . . . . . . . . . . . . 130
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 130
HD Radio Technology . . . . . . . . . . . . . . . . . . 132
Radio Data System (RDS) . . . . . . . . . . . . . . 132
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 133
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 133
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 133
Audio Players
Avoiding Untrusted Media Devices . . . . . 134
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 136
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 137
Navigation
Using the Navigation System . . . . . . . . . . 138
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Navigation Symbols . . . . . . . . . . . . . . . . . . . . 141
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 148Global Positioning System (GPS) . . . . . . . 148
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 148
Problems with Route Guidance . . . . . . . . 149
If the System Needs Service . . . . . . . . . . . 149
Map Data Updates . . . . . . . . . . . . . . . . . . . . 149
Database Coverage Explanations . . . . . . . 150
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . 150
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 155
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Apple CarPlay and Android Auto . . . . . . 160
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 169
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Infotainment System 125
3.{
.Press to go to the Home Page. See
“Home Page”later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0160.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0134 or
Bluetooth Audio 0136.
5.oBACK
.Press to return to the previous
display in a menu.
6.V
.Turn to highlight a feature. Press
to activate the highlighted feature.
Base Radio
1.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
When the power is on and the
system is not muted, a quick
status pane will display when
Ois
pressed. Pressing
Owill mute the
system and trigger this pane to
show a long press is required to
power down the system.
.Turn to decrease or increase the
volume.
2. MEDIA
.Press to change the media source
to USB, Bluetooth, or AUX.
3. RADIO
.Press to change the audio source
to AM, FM or SXM (if equipped).
4.gord(Previous/Next)
.Radio: Pressgand release to go
to the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0130.

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126 Infotainment System
.USB/Bluetooth: Pressgto seek
to the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
See USB Port 0134 or
Bluetooth Audio 0136.
.Radio: Pressdand release to go
to the next station or channel.
Press and hold to fast seek the
next strongest station or channel.
.USB/Bluetooth: Pressdto seek
the next track. Press and hold to
fast forward through a track.
Release to return to playing speed.
See USB Port 0134 or
Bluetooth Audio 0136.
5. TONE
.If equipped, press to adjust the
Bass, Midrange, Treble,
or Surround, if equipped. See
AM-FM Radio 0130.
6.{(Home Page)
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0160.
7.oBACK
.Press to return to the previous
display in a menu.
8. MENU
.Turn to highlight a feature. Press
to activate the highlighted feature.
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
The Home Page can be set up to have up to
four pages with eight icons per page.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons 1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position. 4. To move an application to another page,
drag the icon to the edge of the display
toward the desired page.
5. Continue dragging and dropping application icons as desired.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.

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Infotainment System 127
g:Press to answer an incoming call or
start voice recognition (if equipped). Press to
activate Bluetooth Voice Recognition/Siri
Eyes Free when phone is connect to
Bluetooth. See Bluetooth (Pairing and Using
a Phone) 0156 or
Bluetooth (Overview) 0155 or
Voice Recognition 0150.
i:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.
The favorites and volume switches are on
the back of the steering wheel. 1. Favorite: When on a radio source, press
to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Pairing and Using
a Phone) 0156 or
Bluetooth (Overview) 0155.
Nav
Touch the Nav icon (if equipped) to display
the navigation map. See Using the
Navigation System 0138.
Climate
Touch the Climate icon (if equipped) to
display the Climate main page. See Dual
Automatic Climate Control System 0180.
Wi-Fi Hotspot
Touch the Wi-Fi Hotspot icon (if equipped)
to display the Wi-Fi Hotspot information.
See Settings 0160.
Users
If equipped, touch the Users icon to sign in
or create a new user profile, and follow the
on-screen instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0160.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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128 Infotainment System
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. SeeApple
CarPlay and Android Auto 0160.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0160.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using in-vehicle apps
requires Internet connectivity which can be
accessed with a data plan through the
vehicle’s built-in 4G LTE Wi-Fi hotspot,
if equipped, or a compatible mobile device
hotspot. On most mobile devices, activation
of the Wi-Fi hotspot is in the device’s
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar. Availability of apps and connectivity varies
by vehicle, conditions, and location. Data
plan rates apply. Features are subject to
change. For more information, see
www.my.gmc.com/learn.
OnStar Services
If equipped, touch the OnStar Services icon
to display the OnStar Services and Account
pages. See
OnStar Overview 0357 and
OnStar System 0137.
Camera
If equipped, touch the Camera icon to access
the camera application. See Assistance
Systems for Parking or Backing 0232.
Shortcut Tray
The shortcut tray is near the bottom of the
display. It shows up to four applications.
Infotainment Display Features
Infotainment display features show on the
display when available. When a feature is
unavailable, it may gray out. When a
feature is touched, it may highlight.
Haptic Feedback
If equipped, haptic feedback is a pulse that
occurs when an icon or option is touched on
the display or when controls on the center
stack are pressed.
Infotainment Gestures
Use the following finger gestures to control
the infotainment system.
Touch/Tap
Touch/tap is used to select an icon or
option, activate an application, or change
the location inside a map.

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Touch and Hold
Touch and hold can be used to start another
gesture, or to move or delete an application.
Drag
Drag is used to move applications on the
Home Page, or to pan the map. To drag the
item, it must be held and moved along the
display to the new location. This can bedone up, down, right, or left. This feature is
only available when vehicle is parked and
not in motion.
Nudge
Nudge is used to move items a short
distance on a list or a map. To nudge, hold
and move the selected item up or down to
a new location.
Fling or Swipe
Fling or swipe is used to scroll through a
list, pan the map, or change page views. Do
this by placing a finger on the display then
moving it rapidly up and down or right
and left.
Spread
Spread is used to zoom in on a map, certain
images, or a web page. Place finger and
thumb together on the display, then move
them apart.

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130 Infotainment System
Pinch
Pinch is used to zoom out on a map, certain
images, or a web page. Place finger and
thumb apart on the display, then move
them together.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
For vehicles with high gloss surfaces or
vehicle displays, use a microfiber cloth to
wipe surfaces. Before wiping the surface
with the microfiber cloth, use a soft bristle
brush to remove dirt that could scratch the
surface. Then use the microfiber cloth by
gently rubbing to clean. Never use window
cleaners or solvents. Periodically hand wash
the microfiber cloth separately, using mild
soap. Do not use bleach or fabric softener.
Rinse thoroughly and air dry before
next use.
Software Updates
Over-the-Air Software Updates
If equipped, see“Updates”underSettings
0 160 for details on software updates.
Radio
AM-FM Radio
Playing the Radio
From the Home Page, touch the Audio icon
to display the active audio source page.
Choose from the three most recently used
sources listed at the left side of the display
or touch the More option to display a list of
available sources. Examples of available
sources may include AM, FM, SXM (if
equipped), MyMedia, USB, and Bluetooth.
Infotainment System Sound Menu
From any of the audio source main pages,
touch Sound to display the following:
Equalizer : Touch to adjust Bass, Midrange,
Treble, and Surround (if equipped) using the
options on the infotainment display. Fade/Balance :
Touch to adjust by using the
controls on the infotainment display or by
tapping/dragging the crosshair.
Finding a Station
Seeking a Station
From the AM, FM, or SXM (if equipped)
option, press
6or7on the center stack
to search for the previous or next strong
station or channel.
Browsing Stations
Touch the Browse option to list all available
stations or channels. Navigate up and down
through all stations by scrolling the list.
Touch the station or channel you want to
listen to. Touch
Hto save the station or
channel as a favorite.
If equipped, touch Update Station List to
update the active stations in your area.

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Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two USB
ports in the center console and another two
on the center stack. These ports are for data
and charging. There may also be two USB
ports for charging only at the rear of the
center console.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
(Continued)
Caution (Continued)
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
Audio extensions supported by the USB may
include:
.MP3
.AAC
.OGG
.3GP
Gracenote
When plugging in a USB device, Gracenote
service builds voice tags for music. Voice
tags allow artists, albums with hard to
pronounce names, and nicknames to be used
to play music through voice recognition,
if equipped.
While indexing, infotainment features may
be available. My Media Library
MyMedia is only available when more than
one indexed device is connected. It allows
access to content from all indexed media
sources. MyMedia will show as an available
source in the Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB devices
connected must comply with the USB Mass
Storage Class specification (USB MSC).
To play a USB device:
1. Connect the USB.
2. Touch Audio from the Home Page.
3. Touch the More option and then touch the USB device.
Use the following when playing an active
USB source:
p: Touch to play the current media source.
j: Touch to pause playback of the current
media source.
7:
.Touch to seek the beginning of the
current or previous track.

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Infotainment System 137
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.
To play music via Bluetooth:1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0130.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback. All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see my.gmc.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for vehicle availability, details, and system limitations. Service and
connectivity may vary by make, model,
year, carrier, availability, and conditions.
4G LTE service is available in select markets.
4G LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. Most OnStar functions
that can be performed with the buttons can
be done using the app. To open the app,
touch the OnStar icon on the Home Page.
App updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.gmc.com/learn or
press
Q.
Services
The Services tab displays the default view
for the app. Use this page to launch the
available OnStar services. Touch a service to
open its display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn and
Advisor Call are the other tiled options.

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138 Infotainment System
Account
The Account tab displays a snapshot of the
account linked with the vehicle. If there is
no such account, this tab will show all
values as——. The advisor call icon will be
active even if there is no active account.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the upper
right corner of the screen does not end the
call, but returns to the previous screen.
Turn-by-Turn Directions
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
its embedded navigation system,
if equipped. Select Turn-by-Turn Directions
from the Services tab of the OnStar app to
call an Advisor or select a recent or favorite
destination. Touch the navigation icons to
select home, address or place. A destination
transfer from OnStar will show the detail
view of the destination when it is
transferred from OnStar to the Navigation
application. See www.onstar.com for a
coverage map. Services vary by model. Map
coverage is available in the United States,
Puerto Rico, and Canada. Wi-Fi Hotspot
Touch to display the Settings page, which
shows the configurations for the vehicle
hotspot and allows them to be changed.
For more information, see www.onstar.com.
Navigation
Using the Navigation System
Launch the Nav application by touching the
Nav icon on the Home Page or on the
shortcut tray near the bottom of the
infotainment display.
When the Nav application is launched for
the first time, a product walkthrough is
available. Use of the feature requires the
Terms and Conditions and the Privacy
statement to be confirmed. If available and
signed into a profile, it is also suggested to
enable and confirm Predictive Navigation.
Predictive Navigation (If Equipped)
If Predictive Navigation is available and
confirmed, this feature learns preferences by
remembering where the vehicle has been.
It uses the locations and navigation history
to personalize routes and results.
Predictive Navigation may learn elements
such as:
.Personalized routes based on preferred
streets.
.Search results that provide best matches
at the top of the list.
.Predictive traffic.
.Local map content updating.
Predictive Navigation can also be enabled or
disabled at a later time by touching
A
(Options). While in Options, touch Settings,
then Map and Navigation Settings, and then
Predictive Navigation. See Settings0160.
Navigation Map View
After opening the Nav application for the
first time, the application will always open
in full map view displaying the vehicle’s
current location. When the vehicle is
stopped, the search bar will appear along