flat tire GMC TERRAIN 2021 Owner's Guide

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
312 Vehicle Care
Caution
Make sure that the jack lift head is in the
correct position or you may damage your
vehicle. The repairs would not be covered
by your warranty.
Rear Shown, Front Similar
9. Position the jack lift head at the jacklocation nearest the flat tire. The location
is indicated by a notch in the vertical
bottom edge of the body side sheet
metal.
The notches in the jack must align with
the notch in the rocker pinch weld. The
jack lift head lifts on the inward side of
the pinch weld flange.
The jack must not be used in any other
position.10. Raise the vehicle by turning the jack handle clockwise. Raise the vehicle far
enough off the ground so there is
enough room for the road tire to clear
the ground.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Vehicle Care 313
11. Remove all of the wheel nuts.
12. Remove the flat tire.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
cause wheel nuts to become loose
over time. The wheel could come off
and cause a crash. When changing a
wheel, remove any rust or dirt from
places where the wheel attaches to
the vehicle. In an emergency, a cloth
or paper towel can be used; however,
use a scraper or wire brush later to
remove all rust or dirt.
13. Remove any rust or dirt from the wheel bolts, mounting surfaces, and spare
wheel.
14. Place the compact spare tire on the wheel-mounting surface.
{Warning
Never use oil or grease on bolts or nuts
because the nuts might come loose. The
vehicle's wheel could fall off, causing a
crash.
15. Reinstall the wheel nuts. Tighten each nut by hand until the wheel is held
against the hub. 16. Lower the vehicle by turning the jack
handle counterclockwise.
{Warning
Wheel nuts that are improperly or
incorrectly tightened can cause the
wheels to become loose or come off. The
wheel nuts should be tightened with a
torque wrench to the proper torque
specification after replacing. Follow the
torque specification supplied by the
aftermarket manufacturer when using
accessory locking wheel nuts. See
Capacities and Specifications 0343 for
original equipment wheel nut torque
specifications.
Caution
Improperly tightened wheel nuts can lead
to brake pulsation and rotor damage. To
avoid expensive brake repairs, evenly
tighten the wheel nuts in the proper
sequence and to the proper torque
specification. See Capacities and
Specifications 0343 for the wheel nut
torque specification.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
314 Vehicle Care
17. Tighten the wheel nuts firmly in acrisscross sequence, as shown.
18. Lower the jack all the way and remove the jack from under the vehicle.
19. Tighten the wheel nuts firmly with the wheel wrench.
When reinstalling the wheel cover or center
cap on the full-size tire, tighten all five
plastic caps hand snug, then tighten them
with the wheel wrench an additional
one-quarter turn.
Caution
Wheel covers will not fit on the vehicle's
compact spare. If you try to put a wheel
cover on the compact spare, the cover or
the spare could be damaged.
Storing a Flat or Spare Tire and Tools
{Warning
Storing a jack, a tire, or other equipment
in the passenger compartment of the
vehicle could cause injury. In a sudden
stop or collision, loose equipment could
strike someone. Store all these in the
proper place.
To store the flat tire: 1. Return the jack and tools to their original storage location.
2. Reinstall the spare tire cover. To ensureproper engagement, press down firmly
on the surface next to all five snap
retainers.
3. Replace the load floor.
4. Place the flat tire, lying flat, in the rear storage compartment.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Vehicle Care 315
5. Route the loop end of the strap throughone of the cargo tie-downs in the rear of
the vehicle.
Then route the hook through the loop
and pull the strap to tighten it around
the cargo tie-down.6. Route the strap through the wheel, asshown.
7. Attach the other end of the strap to the other cargo tie-down in the rear of the
vehicle.
8. Tighten the strap.
The compact spare is for temporary use
only. Replace the compact spare tire with a
full-size tire as soon as possible.
Compact Spare Tire
{Warning
Driving with more than one compact
spare tire at a time could result in loss of
braking and handling. This could lead to a
crash and you or others could be injured.
Use only one compact spare tire at
a time.
If this vehicle has a compact spare tire, it
was fully inflated when new; however, it
can lose air over time. Check the inflation
pressure regularly. It should be 420 kPa
(60 psi).
Stop as soon as possible and check that the
spare tire is correctly inflated after being
installed on the vehicle. The compact spare
tire is designed for temporary use only. The
vehicle will perform differently with the
spare tire installed and it is recommended
that the vehicle speed be limited to 80 km/h
(50 mph). To conserve the tread of the spare
tire, have the standard tire repaired or
replaced as soon as convenient and return
the spare tire to the storage area.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
318 Vehicle Care
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
5. Connect one end of the red positive (+) cable to the positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the negative (–)
terminal of the good battery.
8. Connect the other end of the black negative (–) cable to the negative (–)
grounding stud for the discharged
battery.
9. Start the engine in the vehicle with the good battery and run the engine at idle
speed for at least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled vehicle may
cause damage. The damage would not be
covered by the vehicle warranty. Do not
lash or hook to suspension components.
Use the proper straps around the tires to
secure the vehicle. Do not drag a locked
(Continued)
Caution (Continued)
wheel/tire. Use tire skates or dollies
under any locked wheel/tire while
loading the vehicle. Do not use a sling
type lift to tow the vehicle. This could
damage the vehicle.
Caution
Improper use of the tow eye can damage
the vehicle. If equipped, use the tow eye
to load a disabled vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a short distance. Use
caution and low speeds. The transmission
must be in (N) Neutral when moving the
vehicle.
GM recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
A towed vehicle should have its drive wheels
off the ground. Contact Roadside Assistance
or a professional towing service if the
disabled vehicle must be towed.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Vehicle Care 319
The vehicle is equipped with a tow eye.
Only use the tow eye to pull the vehicle
onto a flatbed car carrier from a flat road
surface. Do not use the tow eye to pull the
vehicle from snow, mud, or sand.
The tow eye is stored underneath the load
floor, near the spare tire or the compressor
kit, if equipped.
Front Tow Eye
Carefully open the cover by using the small
notch that conceals the front tow eye
socket.
Install the tow eye into the socket and turn
it until it is fully tightened.
When the tow eye is removed, reinstall the
cover with the notch in the original position.
Rear Tow Eye
If the vehicle is equipped with a hitch, there
is no provision to use the tow eye in the
rear of the vehicle. The hitch may be used
to load the vehicle onto a flatbed tow truck.
If equipped, carefully open the cover by
using the small notch that conceals the rear
tow eye socket.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Service and Maintenance 331
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0196.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel (LYX - 1.5L L4 Turbo
Engine) 0246.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal chart.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe chart.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0259.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine Oil
0 262.
Once a Month
.Check the tire inflation pressures. See Tire
Pressure 0293.
.Inspect the tires for wear. See Tire
Inspection 0298.
.Check the windshield washer fluid level.
See Washer Fluid 0271.
Engine Oil Change
When the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km/
600 mi. If driven under the best conditions,
the engine oil life system may not indicate
the need for vehicle service for up to a year.
The engine oil and filter must be changed at
least once a year and the oil life system
must be reset. Your trained dealer technician
can perform this work. If the engine oil life
system is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since the
last service. Reset the oil life system when
the oil is changed. See Engine Oil Life
System 0264.
Air Conditioning Desiccant (Replace Every
Seven Years)
The air conditioning system requires
maintenance every seven years. This service
requires replacement of the desiccant to
help the longevity and efficient operation of
the air conditioning system. This service can
be complex. See your dealer.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
332 Service and Maintenance
Tire Rotation and Required Services
Every 12 000 km/7,500 mi
Rotate the tires, if recommended for the
vehicle, and perform the following services.
SeeTire Rotation 0298.
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system.
See Engine Oil 0262 and
Engine Oil Life System 0264.
.If equipped with the engine air filter life
system, check the air filter
life percentage. If necessary, replace the
engine air filter and reset the engine air
filter life system. See Engine Air Filter Life
System 0265. If the vehicle is not
equipped with the engine air filter life
system, inspect the engine air cleaner
filter. See Engine Air Cleaner/Filter 0265.
.Check engine coolant level. See Cooling
System 0267.
.Check windshield washer fluid level. See
Washer Fluid 0271.
.Check tire inflation pressures. See Tire
Pressure 0293.
.Inspect tire wear. See Tire Inspection
0 298.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter. See
Engine Air Cleaner/Filter 0265.
.Inspect brake system. See Exterior Care
0 322.
.Visually inspect steering, suspension, and
chassis components for damage, including
cracks or tears in the rubber boots, loose
or missing parts, or signs of wear at least
once a year. See Exterior Care0322.
.Inspect power steering for proper
attachment, connections, binding, leaks,
cracks, chafing, etc.
.Visually inspect halfshafts and drive
shafts for excessive wear, lubricant leaks,
and/or damage including: tube dents or
cracks, constant velocity joint or universal
joint looseness, cracked or missing boots,
loose or missing boot clamps, center
bearing excessive looseness, loose or
missing fasteners, and axle seal leaks.
.Check restraint system components. See
Safety System Check 046.
.Visually inspect fuel system for damage
or leaks.
.Visually inspect exhaust system and
nearby heat shields for loose or damaged
parts.
.Lubricate body components. See Exterior
Care 0322.
.Check starter switch. See Starter Switch
Check 0274.
.Check parking brake and automatic
transmission park mechanism. See Park
Brake and P (Park) Mechanism Check
0 274.
.Check accelerator pedal for damage, high
effort, or binding. Replace if needed.
.Visually inspect gas strut for signs of
wear, cracks, or other damage. Check the
hold open ability of the strut. If the hold
open ability is low, service the gas strut.
See Gas Strut(s) 0276.
.Check tire sealant expiration date,
if equipped. See Tire Sealant and
Compressor Kit 0305.
.Inspect sunroof track and seal,
if equipped. See Sunroof027.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Service and Maintenance 337
.Trained dealer technicians have the
diagnostic equipment to test the battery
and ensure that the connections and
cables are corrosion-free.
Belts
.Belts may need replacing if they squeak
or show signs of cracking or splitting.
.Trained dealer technicians have access to
tools and equipment to inspect the belts
and recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are crucial to
safe driving.
.Signs of brake wear may include chirping,
grinding, or squealing noises, or difficulty
stopping.
.Trained dealer technicians have access to
tools and equipment to inspect the brakes
and recommend quality parts engineered
for the vehicle.
Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See Recommended Fluids and
Lubricants 0339 for GM approved fluids.
.Engine oil and windshield washer fluid
levels should be checked at every fuel fill.
.Instrument cluster lights may come on to
indicate that fluids may be low and need
to be filled.
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that there are
no cracks or leaks. With a multi-point
inspection, your dealer can inspect the hoses
and advise if replacement is needed.
Lamps
Properly working headlamps, taillamps, and
brake lamps are important to see and be
seen on the road.
.Signs that the headlamps need attention
include dimming, failure to light, cracking,
or damage. The brake lamps need to be
checked periodically to ensure that they
light when braking.
.With a multi-point inspection, your dealer
can check the lamps and note any
concerns. Shocks and Struts
Shocks and struts help aid in control for a
smoother ride.
.Signs of wear may include steering wheel
vibration, bounce/sway while braking,
longer stopping distance, or uneven
tire wear.
.As part of the multi-point inspection,
trained dealer technicians can visually
inspect the shocks and struts for signs of
leaking, blown seals, or damage, and can
advise when service is needed.
Tires
Tires need to be properly inflated, rotated,
and balanced. Maintaining the tires can save
money and fuel, and can reduce the risk of
tire failure.
.Signs that the tires need to be replaced
include three or more visible treadwear
indicators; cord or fabric showing through
the rubber; cracks or cuts in the tread or
sidewall; or a bulge or split in the tire.
.Trained dealer technicians can inspect and
recommend the right tires. Your dealer
can also provide tire/wheel balancing
services to ensure smooth vehicle
operation at all speeds. Your dealer sells
and services name brand tires.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
350 Customer Information
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7 L.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner’s responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.