phone GMC TERRAIN 2021 Owner's Guide

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
348 Customer Information
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
GMC encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail GMC, the
letter should be addressed to:
United States and Puerto Rico
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.gmc.com
1-800-GMC-8782 (1-800-462-8782)
1-888-889-2438 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-888-881-3302
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmc.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone Devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), GMC has TTY
equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with GMC by dialing:
1-888-889-2438. TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The GMC Owner Center (U.S.)
my.gmc.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a dealer and view locations,
maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0342.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Customer Information 349
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My GMC Rewards points.
F: Chat live with online help
representatives.
Visit my.gmc.com and create an account
today.
GMC Owner Centre (Canada)
mygmccanada.ca
Visit the GMC Owner Centre at
mygmccanada.ca (English) or
my.gmccanada.ca (French) to access similar
benefits to the U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone (TTY):
1-888-889-2438).
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle's powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and GMC reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and GMC
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.

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Customer Information 353
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0349.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 051.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.

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356 Customer Information
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as required by law. Data that GM collects
or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
See
OnStar Additional Information 0358.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See
the infotainment section for information on
stored data and for deletion instructions.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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358 OnStar
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.

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OnStar 359
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0354.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

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Connected Services 363
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myGMC mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu. After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myGMC mobile app, or
by contacting an OnStar Advisor. On some
vehicles, Wi-Fi can also be managed from
the Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app to
compatible Apple and Android smartphones.
GMC users can access the following services
from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.

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Index 367
Climate Control Systems (cont'd)Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 180
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Cluster, Instrument . . . . . . . . . . . . . . . . . . . 85, 88
Collision Damage Repair . . . . . . . . . . . . . . . . . 352
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 315
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Compressor Kit, Tire Sealant . . . . . . . . . . . . . 305
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Connections
Connected Services . . . . . . . . . . . . . . . . . . . . 363
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Traction and Electronic Stability . . . . . . . 214
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 188
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 126
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Coolant
Engine Temperature Gauge . . . . . . . . . . . . . 91
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 180
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Courtesy Transportation Program . . . . . . . . . 351
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Coverage Explanations . . . . . . . . . . . . . . . . . . . 150
Covers Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cruise Control, Adaptive . . . . . . . . . . . . . . . . . 222
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 348 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Text Telephone (TTY) Users . . . . . . . . . . . . 348
Customer Information Publications Ordering Information . . . . . 353
Customer Satisfaction Procedure . . . . . . . . . 346
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 352
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection
Infotainment System . . . . . . . . . . . . . . . . . . 356 Data Collection (cont'd)
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 356
Database Coverage Explanations . . . . . . . . . 150
Daytime Running Lamps (DRL) . . . . . . . . . . . . 118
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . .187
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 364
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . .187
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 16
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 345
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . . 212, 274
Driver
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Driver Assistance Systems . . . . . . . . . . . . . . . . 231
Driver Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Driver Information Center (DIC) . . . . . 100, 105
Driver Mode Control . . . . . . . . . . . . . . . . . . . . . .218
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 237

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372 Index
Parking (cont'd)Over Things That Burn . . . . . . . . . . . . . . . . . 207
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . . . . . . 232
Passenger Airbag Status Indicator . . . . . . . . . 92
Passenger Compartment Air Filter . . . . . . . .182
Passenger Sensing System . . . . . . . . . . . . . . . . .52
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 97
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Phone Apple CarPlay and Android Auto . . . . . . . 160
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 155, 156
Port
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 122
Retained Accessory (RAP) . . . . . . . . . . . . . . 204
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . 31
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 46 Privacy
Vehicle Data Recording . . . . . . . . . . . . . . . . 355
Problems with Route Guidance . . . . . . . . . . 149
Program Courtesy Transportation . . . . . . . . . . . . . . . 351
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 246
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . .258, 273, 316, Back Cover
Publication Ordering Information . . . . . . . . 353
R
Radio HD Radio Technology . . . . . . . . . . . . . . . . . . 132
Radio Data System (RDS) . . . . . . . . . . . . . . . . . 132
Radio Frequency Statement . . . . . . . . . . . . . . 354
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . 232
Rear Window Washer/Wiper . . . . . . . . . . . . . 80
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .25 Automatic Dimming . . . . . . . . . . . . . . . . . . . . 25
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . .32 Recognition
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Recommended Fluids and Lubricants . . . . . 339
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Recreational Vehicle Towing . . . . . . . . . . . . . 320
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Remote Keyless Entry (RKE) System . . . . . . . .7
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . . . . 13
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Replacing Airbag System . . . . . . . . . . . . . . . . . . .57
Replacing LATCH System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Reporting Safety Defects
Canadian Government . . . . . . . . . . . . . . . . . 354
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 355
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 354
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Retained Accessory Power (RAP) . . . . . . . . . 204
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . . .25

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/-
Mexico-14420055) - 2021 - CRC - 11/13/20
374 Index
Storage Areas (cont'd)Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 75
Convenience Net . . . . . . . . . . . . . . . . . . . . . . . . 76
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . 76
Sunglasses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Storage Compartments . . . . . . . . . . . . . . . . . . . 74
Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . . . . . . . . . . . . . . . 310
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Sunglass Storage . . . . . . . . . . . . . . . . . . . . . . . . . 74
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
System Engine Air Filter Life . . . . . . . . . . . . . . . . . . . 265
Forward Collision Alert (FCA) . . . . . . . . . . . 237
Global Positioning . . . . . . . . . . . . . . . . . . . . . 148
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Systems
Driver Assistance . . . . . . . . . . . . . . . . . . . . . . 231T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Text Telephone (TTY) Users . . . . . . . . . . . . . . 348
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . .23Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 300
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Compact Spare . . . . . . . . . . . . . . . . . . . . . . . . 315
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 301
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 303
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Pressure Monitor Operation . . . . . . . . . . . 295
Pressure Monitor System . . . . . . . . . . . . . . 294
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Sealant and Compressor Kit . . . . . . . . . . . . 305
Sealant and Compressor Kit,
Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . 288
Terminology and Definitions . . . . . . . . . . . 291 Tires (cont'd)
Uniform Tire Quality Grading . . . . . . . . . . 301
Wheel Alignment and Tire Balance . . . . 302
Wheel Replacement . . . . . . . . . . . . . . . . . . . . 302
When It Is Time for New Tires . . . . . . . . . 299
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . . . 96
Towing
Driving Characteristics . . . . . . . . . . . . . . . . . 249
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
General Information . . . . . . . . . . . . . . . . . . . 248
Recreational Vehicle . . . . . . . . . . . . . . . . . . . 320
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Traction Control System (TCS)/StabiliTrakLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
Trademarks and License Agreements . . . . . 169
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . 265